Help, my iPod is dying

Well, My iPod had sopme dead pixels, but now the dead pixels are moving!!!!
how can I repair it?
can I send the iPod to USA to fix it, or change the screen?

I would try a disk mode restore and if the issue persists after that I would send it in for service as a scroll/click wheel issue.
Put ipod into disk mode:
http://docs.info.apple.com/article.html?artnum=93651
Restore ipod:
http://docs.info.apple.com/article.html?artnum=60983
Send it in for service:
http://depot.info.apple.com/ipod

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    Someone gave me a used ipod classic after my ipod nano died.  I would like to transfer my old itunes onto the new ipod and let my computer recognize this ipod as the main one on this computer.
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    Just plug it in and sync it.
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  • Help with ipod formating, error 1429 please help!!!!

    30g movie
    not sure which gen but it was one of the first movie ipods
    hello, my ipod had died. all i get is a screen telling me to contect to itunes to restore, which i have done but the restore freezes and i get a message "unable to restore ipod error 1429" i have updated to the latest version of itunes, and i have tried formatting through windows, but even windows can't format the drive. i have pressed every button, search this forum and i don't know what to do.
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    I am having the same issue with my Ipod Classic once again. So far I have tried restoring it as well as some of the other processes including to trying to erase the hard drive. At this point I cannot upgrade to Itunes 8.0 since I am only on OS 10.3. The last time this happened I smacked my Ipod again my desk and it worked for about a month. I hesitate to do this in an attempt to solve the issue.
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  • Hello friends  can help me Ipod shuffle

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    Hey StatistaXS,
    Welcome to the Apple Support Communities! It sounds like your iPod shuffle may have had a very low charge when connecting to your computer:
    iPod shuffle: Checking the battery charge - Apple Support
    http://support.apple.com/en-us/HT1510
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    iPod shuffle troubleshooting and service FAQ - Apple Support
    http://support.apple.com/en-us/TS1412
    Thanks,
    Matt M.

  • Plz Help, My Ipod turns on automatically!!!

    My Ipod turn on automatically causing it to die, i noticed that twice, its causing my ipod to die on me. what is the problem plz help me
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  • Help my IPOD won't start PLEASE HELP

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    Hello,
    If a sad iPod icon or an exclamation point and folder icon appears on your iPod’s screen, or with sounds of clicking or HD whirring, it is usually the sign of a hard drive problem and you have the power to do something about it now. Your silver bullet of resolving your iPod issue – is to restore your iPod to factory settings.
    http://docs.info.apple.com/article.html?artnum=60983
    If you're having trouble, try these steps at different levels one at a time until the issue is resolved. These steps will often whip your iPod back into shape.
    Make sure you do all the following “TRYs”
    A. Try to wait 30 minutes while iPod is charging.
    B. Try another FireWire or USB through Dock Connector cable.
    C. Try another FireWire or USB port on your computer .
    D. Try to disconnect all devices from your computer's FireWire and USB ports.
    E. Try to download and install the latest version of iPod software and iTunes
    http://www.apple.com/itunes/download/
    For old and other versions of iPod updater for window you can get here
    http://www.ipodwizard.net/showthread.php?t=7369
    F. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    G. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    If none of these steps address the issue, you may need to go to Intermediate level listed below in logical order. Check from the top of the lists to see if that is what keeping iPod from appearing on your computer in order for doing the Restore.
    Intermediate Level
    A. Try to connect your iPod with another computer with the iPod updater pre-installed.
    B. Still can’t see your iPod, put it in Disk Mode and connect with a computer, instead of doing a Restore on iPod Updater. Go and format the iPod instead.
    For Mac computer
    1. Open the disk utility, hope your iPod appears there (left hand side), highlight it
    2. Go to Tab “Partition”, click either “Delete” or “Partition”, if fails, skip this step and go to 3
    3. Go to Tab “Erase” , choose Volume Format as “MAC OS Extended (Journaled), and click Erase, again if fails, skip it and go to 4
    4. Same as step 3, but open the “Security Options....” and choose “Zero Out Data” before click Erase. It will take 1 to 2 hours to complete.
    5. Eject your iPod and do a Reset
    6. Open the iTunes 7 and click “Restore”
    For Window computer
    Go to folder “My Computer”
    Hope you can see your iPod there and right click on the iPod
    Choose “Format”. Ensure the settings are at “Default” and that “Quick Format” is not checked
    Now select “Format”
    Eject your iPod and do a Reset
    Open the iTunes 7 and click “Restore”
    In case you do not manage to do a “Format” on a window computer, try to use some 3rd party disk utility software, e.g.“HP USB Disk Storage Format Tool”.
    http://discussions.apple.com/thread.jspa?threadID=501330&tstart=0
    C. Windows users having trouble with their iPods should locate a Mac user. In many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    Tips
    a. It does not matter whether the format is completed or not, the key is to erase (or partly) the corrupted firmware files on the Hard Drive of the iPod. After that, when the iPod re-connected with a computer, it will be recognized as an fresh external hard drive, it will show up on the iTunes 7.
    b. It is not a difficult issue for a Mac user to find a window base computer, for a PC user, if they can’t find any Mac user, they can go to a nearest Apple Shop for a favor.
    c. You may need to switch around the PC and Mac, try to do several attempts between “Format” and “Restore”
    http://discussions.apple.com/thread.jspa?messageID=2364921&#2364921
    Advance Level
    A. Diagnostic mode solution
    If you have tried trouble shooting your iPod to no avail after all the steps above, chances are your iPod has a hardware problem. The iPod's built-in Diagnostic Mode is a quick and easy way to determine if you have a "bad" iPod.
    You need to restart your iPod before putting it into Diagnostic Mode. Check that your hold switch is off by sliding the switch away from the headphone jack. Toggle it on and off to be safe.
    Press and hold the following combination of buttons simultaneously for approximately 10 seconds to reset the iPod.
    iPod 1G to 3G: "Menu" and "Play/Pause"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Menu" and "Select"
    The Apple logo will appear and you should feel the hard drive spinning up. Press and hold the following sequence of buttons:
    iPod 1G to 3G: "REW", "FFW" and "Select"
    iPod 4G+ (includes Photo, Nano, Video, and Mini): "Back" and "Select"
    You will hear an audible chirp sound (3G models and higher) and the Apple logo should appear backwards. You are now in Diagnostic Mode. Navigate the list of tests using "REW" and "FFW". The scroll wheel will not function while in diagnostic mode. For further details on Diagnostic mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/
    Try to do the 5in1, HDD R/W and HDD scan tests. Some successful cases have been reported after the running the few tests under the Diagnostic mode. In case it does not work in your case, and the scan tests reports show some errors then it proves your iPod has a hardware problem and it needs a repairing service.
    B. Format your iPod with a start disk
    I have not tried this solution myself, I heard that there were few successful cases that the users managed to get their iPod (you must put your iPod in disk mode before connecting with a computer) mounted by the computer, which was booted by a system startup disk. For Mac, you can use the Disk Utility (on the Tiger OS system disk), for PC user, you can use the window OS system disk. Try to find a way to reformat your iPod, again it does not matter which format (FAT32, NTFS or HFS+) you choose, the key is to erase the corrupted system files on the iPod. Then eject your iPod and do a Reset to switch out from Disk Mode. Reboot your computer at the normal way, connect your iPod back with it, open the iPod updater, and hopefully your iPod will appear there for the Restore.
    If none of these steps address the issue, your iPod may need to be repaired.
    Consider setting up a mail-in repair for your iPod http://depot.info.apple.com/ipod/
    Or visit your local Apple Retail Store http://www.apple.com/retail/
    In case your iPod is no longer covered by the warranty and you want to find a second repairing company, you can try iPodResQ at your own risk
    http://www.ipodresq.com/index.php
    Just in case that you are at the following situation
    Your iPod warranty is expired
    You don’t want to pay any service charges
    You are prepared to buy a new one
    You can’t accept the re-sell value of your broken iPod
    Rather than leave your iPod as paper-weight or throw it away.
    You can try the following, but again, only do it as your last resort and at your own risk.
    Warning !!!! – It may or may not manage to solve your problem, and with a risk that you may further damage your iPod, which end up as an expensive paper weight or you need to pay more higher repairing cost. Therefore, please re-consider again whether you want to try the next level
    Last Resort Level
    1. . Disconnecting the Hard Drive and battery inside the iPod – Warning !! Your iPod warranty will be waived once you open the iPod.
    In Hong Kong there are some electronic shops offering an iPod service for Sad iPod, the first thing they do is to open up the iPod’s case and disconnecting the battery and the Hard Drive from the main board of the iPod. Wait for 5-10 minutes and reconnecting them back. The reason behind which I can think of is to do a fully reset of a processor of the iPod. In case you want do it itself and you believe that you are good on fixing the electronics devices and have experience to deal with small bits of electronic parts, then you can read the following of how to open the iPod case for battery and HDD replacement (with Quicktimes)
    http://eshop.macsales.com/tech_center/index.cfm?page=Video/directory.html
    2.Press the reset button on the Hard Drive inside the iPod – Suggestion from Kill8joy
    http://discussions.apple.com/thread.jspa?messageID=2438774#2438774
    Have I tried these myself? No, I am afraid to do it myself as I am squeamish about tinkering inside electronic devices, I have few experiences that either I broke the parts (which are normally tiny or fragile) or failed to put the parts back to the main case. Therefore, I agree with suggestion to have it fixed by a Pro.
    2. Do a search on Google and some topics on this discussion forum about “Sad iPod”
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=3597173#3597173
    Exclamation point and folder and nothing else
    http://discussions.apple.com/thread.jspa?messageID=2831962#2831962
    What should I do with my iPod? Send it or keep it?
    http://discussions.apple.com/thread.jspa?threadID=469080&tstart=0
    Strange error on iPod (probably death)
    http://discussions.apple.com/thread.jspa?threadID=435160&start=0&tstart=0
    Sad Face on iPod for no apparent reason
    http://discussions.apple.com/thread.jspa?threadID=336342&start=0&tstart=0
    Meeting the Sad iPod icon
    http://askpang.typepad.com/relevanthistory/2004/11/meeting_thesad.html#comment-10519524
    Sad faced iPod, but my computer won’t recognize it?
    http://discussions.apple.com/thread.jspa?messageID=2236095#2236095
    iPod Photo: unhappy icon + warranty question
    http://discussions.apple.com/thread.jspa?messageID=2233746#2233746
    4th Gen iPod Users - are we all having the same problem?
    http://discussions.apple.com/message.jspa?messageID=2235623#2235623
    Low Battery, and clicking sounds
    http://discussions.apple.com/thread.jspa?messageID=2237714#2237714
    Sad faced iPod, but my computer won’t recognize it
    http://discussions.apple.com/thread.jspa?messageID=2242018#2242018
    Sad iPod solution
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Re: try to restore ipod and it says "can't mount ipod"
    http://discussions.apple.com/thread.jspa?threadID=443659&tstart=30
    iPod making clicking noise and is frozen
    http://discussions.apple.com/thread.jspa?messageID=2420150#2420150
    Cant put it into disk mode
    http://discussions.apple.com/thread.jspa?messageID=3786084#3786084
    I think my iPod just died its final death
    http://discussions.apple.com/thread.jspa?messageID=3813051
    Apple logo & monochrome battery stay
    http://discussions.apple.com/thread.jspa?messageID=3827167#3827167
    I am not suggesting that you should follow as well, but just read them as your reference. You are the person to make the call.
    Finally, I read a fair comments from dwb, regarding of slapping the back of the iPod multiple times
    Quote “This has been discussed numerous times as a 'fix'. It does work, at least for a while. In fact I remember using the same basic trick to revive Seagate and Quantam drives back in the mid to late 1980's. Why these tiny hard drives go bad I don't know - could be the actuator gets stuck in place or misaligned. Could be the platter gets stuck or the motor gets stuck. 'Stiction' was a problem for drives back in the 80's. Unfortunately the fix can cause damage to the platter so we temporarily fix one problem by creating another. But I know of two instances where a little slap onto the table revived the iPods and they are still worked a year or more later.”UnQuote

  • HELP! Ipod touch falls asleep, then won't turn on until it dies.

    So my ipod touch 4g keeps falling asleep, then it will not turn on. eventually it dies and i can charge it on my pc. my charger sometimes doesnt work and it says charging not supported with this device. my charger is dynex NOT firewire. idk whats up with this and if someone could help me asap i'd really appreciate it.

    Hi,
    I have a similar problem. My Ipod just died! Without any reason it went on recovery mode but I cannot restore it. I tried many times but I received continously error 28, error 1601, 1604, until the screen is totally black and nothing happens!
    Any idea? I followed all the directions explained on the support page, but the Ipod is still off.
    I don't understand what happened! Please Ipod users help!

  • HELP! iPod has frozen

    I need urgent help. My iPod was working fine this afternoon, I plugged it into my comp and now has completely frozen on the Do Not Disconnect screen. It is not charging and even when disconnected it still has the same screen. When plugged back in it says the same. My computer isn't recognising it either. Please help as I need it for a long haul flight tomorrow!

    Let the iPod battery die. After it has died, plug it back in and it should be fine. You night not have it for your flight, but it should work again.
    There's always that old portable CD player.

  • IPods keep dying

    Everyone seems to be at a loss why my iPods are dying including apple senior support and senior people at the Apple store.
    I had a gen 6 classic 160gb for 3 years that worked flawlessly.  It was filled to the max with music.  Then, I decided to reorganize my library.  That encompassed adding more songs so I had iTunes convert the songs to 128k.  I created 1 big playlist of 50,000 songs and sync'd that playlist.  The sync took 2 full days and seemed to go okay.  That is, until I disconnected the iPod fromt the computer and tried to turn it on. It was dead - all I would get was the apple logo no matter what I did.
    The Apple store said my hard drive died.  I traded it for the same iPod classic, except gen 7 (for $179!).  I then went on to experience the same exact problem.
    I went back to the store where a senior tech tried to diagnose the problem and the store manager got involved.  It was decided that they would give me another replacement and I agreed to separate my 1 big playlists into 10 smaller playlists and sync one at a time. 
    Everything seemed to go okay.  After syncing each playlist, I checked the iPod and there was no problem.  However, with each sync, I received a report at the end that some songs could not be converted.  They all played okay on my computer, but I deleted them from the sync'd playlists. 
    On the very last sync (using all 10 playlists), I experienced the same exact problem.  You have no idea how frustrating this has been not to mention time consuming.
    Any ideas why this is happening?

    Baby, you only really need to restore your iPod to troubleshoot a problem on your iPod. A restore wipes the iPod back to factory settings including all of your music, so this is nothing that is done routinely. As for updating, it is really only necessary to update if there has been a new release for software for your specific model of iPod. For example, I had a 3rd generation iPod that really hasn't been updated in at least 6 months because there has been no new software released for that model. Even if new software is released in the updater for your model of iPod, it may be wise to hold up on updating for a couple of weeks to see if there are any specific problems with that updater. In other words, "if it ain't broke, don't fix it." Hope this helps.

  • I need help, my ipod touch is not recognized by windows as a harddisk

    i need help, my ipod touch is not recognized by windows like a memory card or a harddisk.
    i would like to transfer the files from pc to my ipod touch without useing itunes.
    as i see theres some people here that theires ipod touch are recongnzed as a digitl camra, mine is reconzied as nothing, some help plz.
    Message was edited by: B0Om

    B0Om wrote:
    ok but i still dont understed, only my itnes recongnize my ipod, when i go to " my cumputer, it dosent show up there, not even as a digital camra
    Your Touch is working correctly. Currently, without unsupported third party hacks, the Touch has NO disc mode. It will only show up in iTunes.
    how do i put programes and games in my ipod touch
    Right now, you don't. The SDK is scheduled to be released in Feburary. Then developers will be able to write programs that will be loadable.

  • Help my iPod won't let me download apps... I'll put my password in then it takes me to the app but then is just goes away then I do it again an it won't load or it will just go away again plz help I want to get apps

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    You said you updated yur 1G iPod to 4.2.1. A 1G can only go to 3.1.3 and thus you must have jailbroken it to get to 4.2.1 and that can cause problems.
    ArealDJ wrote:
    I have the same problem.. apps won't download and won't open. I have a 1st Gen ipod touch and recently upgraded my MacBook Pro (2012) and as soon as I upgraded the iPod Touch to 4.2.1, this happened. I restored to factory defaults and still cannot dl and open apps. Any way to diagnose this problem? Apple tech charges $29.99 for out of warranty products and if I am reluctant to pay with them telling me its simply a hardware problem.

  • The computer that i had been syncing my ipod to died and was unfixable. i now have a new computer. how can i back up my ipod on to my new computer without losing all my music and apps

    the windows computer that i had been syncing my ipod to died and was unfixable. i now have a new windows computer. how can i back up my ipod on to my new computer without losing all my music and apps?

    See these 2 User Tips...
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    https://discussions.apple.com/docs/DOC-3141
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    https://discussions.apple.com/docs/DOC-3991

  • My ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

    my ipod touch died in the middle of a upgrade and now it wont come back on. When I charge it, it just goes to the apple but not the home screen. how do i fix it

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • HELP My ipod wont update keep getting error

    everytime i connect my ipod and try to sync i get an error message saying "The ipod "ipod" cannot be updated. The file or directory is corrupted and unreadable"
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    Have you tried a restore?
    See this: Restoring the 5th generation iPod (iPod with video).
    Also, see this.
    What to do if iTunes displays a corrupt file message.
    And this thread.
    Da Gopha's corrupt file info.

  • Please help my ipod disconnected from the Internet and wont reconnect and i did the right password

    please help my ipod disconnected from the Internet and wont reconnect and i did the right password

    - Do other devices still connect to the network?
    - Does the iPod connect to other networks?
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
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    - Power off and then back on the router.
    - Reset networks settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points

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