HELP! My ipod is frozen on and won't charge!

Hello!
My ipod is completely frozen and won't charge. It is stuck on a picture of a folder with an exclamation point(!). I reset it several times and it just goes back to this picture. I have tried to charge it but it seems to not connect to my computer because the battery does not come up and my ipod icon does not appear in my itunes. I tried to charge it on another computer and it would not charge on that one either. I updated my itunes but still nothing. Restoring seems kind of extreme (losing ALL of my songs!!) so I was hoping I could fix this problem without having to do that! Can anyone help me or has this happened to anyone else? Suggestions are welcome! Please Help! =)

Do you have a windows or a mac computer?
http://docs.info.apple.com/article.html?artnum=61003
If you have a pc, does the iPod appear as a drive in "my computer"?

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HELP! My ipod is frozen on and won't charge!

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