HELP my ipod is locked and it wont let me connect to itunes HELP

I changed my passcode and then i got locked out and it says connect to itunes but i pluged it in and it said     Can not connect to Ipod touch beacuse its locked but i cant unlock it     ANYONE GOT ANY IDEA ON HOW TO UNLOCK IT

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen                         
If recovery mode does not work try DFU mode.                        
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up     
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store        

Similar Messages

  • HT201263 my ipod got locked and it told me to connect to itunes but when i did it told me that i had to unlock it, so now im confused? i dont know what to do now. im so lost i need help asap!

    so my ipod been locked for over a month. it says that i need to get on itune and connect it, but when i do it tells me to unlock it. So im confuesed now. i dont know what to do.

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • How do i restore my iphone when i carnt remember to the password, and it wont let me connect to itunes and i dont have icloud on the phone?

    I forgot my password to my iphone, and now it disables, its not connected to itunes yet and when i have tried just then restore it, it wouldnt pick up the iphone. I have restarted it and pressed the home button that doesnt work either, and also it doesnt have icloud, i dont have apple store near me either. What should i do?

    Are you running the most current version of iTunes (11.4)?
    Try DFU Mode:
    1. Plug your device into your computer.
    2. Turn off the device.
    3. Hold the Power button for 3 seconds
    4. Hold the Home button without releasing the Power button for 10 seconds
    5. Release the Power Button but keep holding the Home button
    6. Keep holding the Home button until you are alerted by iTunes saying that it has detected a device in Recovery Mode
          NOTE: Make sure the device screen is blank and no logos are present. Be patient, it make take several tries.
    DFU (Device Firmware Update) Mode is different than Recovery Mode.
    DFU Mode is a special mode where the device can still interface with iTunes, yet it does not load the iBoot bootloader.

  • Got my daughter an ipod touch 4th and it wont dothe back up from itunes? I bought my other daughter an iphone 4 and its doing the same thing. Both are locking up itunes too.

    Got my daughter an ipod touch 4th and it wont dothe back up from itunes? I bought my other daughter an iphone 4 and its doing the same thing. Both are locking up itunes too. I tried the deactivate/activate that was suggested it still didnt work. I took the ipod to a friend and hooked to her laptop and it synced fine but now trying to sync on mine it wont do it and it has the backup encryption on but no passwords will unlock it. itunes will reccognize the ipod and the iphone but while going thru the sync steps they both get to step 2 then lock up itunes and then says its syncing but will never stop. I am very frustrated and am regretting buying products from Apple.

    It seems to be a glitch or bug. Its been officially acknowledged and addressed by Apple. There is no resolution other than waiting for a few days.   The Kb article by Apple states it will fix itself on January 7.
    http://support.apple.com/kb/TS4510
    Symptoms
    After January 1st, 2013, Do Not Disturb mode stays on past its scheduled end time.
    Resolution
    Do Not Disturb scheduling feature will resume normal functionality after January 7, 2013. Before this date, you should manually turn the Do Not Disturb feature on or off.
    To turn off the scheduling feature, tap Settings > Notifications > Do Not Disturb and switch Scheduled to Off.

  • TS3694 Downloaded latest IOS 7.0.2 and it crashed my iphone 4. Now Ive got nothing and it wont restore when connected with Itunes cos Error Message 4005 comes up. Cant find it listed anywhere. Help

    Downloaded latest IOS 7.0.2 and it crashed my iphone 4. Now Ive got nothing and it wont restore when connected with Itunes cos Error Message 4005 comes up. Cant find it listed anywhere. Help

    Hi!
    It looks like there might be some security settings or software on your laptop that's preventing the restore process from working.
    Check out this article in Apple's support. It shows you the steps you can take to try to get around error 1611.
    Like diesel vdub said, a DFU-mode restore might give you success where a regular restore might not, so maybe you can try that.
    What you need to do is put your phone into DFU mode, which is a low-level mode that helps the restore process get a little more done, or it can help iTunes get around certain roadblocks (hopefully like the one you're experiencing!). Your computer will install special DFU-iPhone drivers for it, and then iTunes will see it as a phone that needs restoring.
    To get your phone into DFU mode:
    Plug your phone into your laptop.
    Turn the phone off.
    Press and hold the power/lock button. Keep it held in, even after the display turns on and you see something on the screen. As soon as you see something on the screen, start holding the home button as well as the power button, so that they're being pressed together.
    Keep both buttons pressed down for 10 seconds.
    After 10 seconds, release the power button, but keep holding home until the laptop sees a new USB device. Once you see that, you're in DFU mode, and you can let go of buttons. Your iPhone screen will be blank during it all, even though it's actually on, in DFU mode.
    Now your restore should work!
    If your phone shows the Apple logo or anything else while you're trying to get it into DFU mode, then something went wrong. Try the steps again. If it suddenly starts up normally again, try reducing the time to a bit less than 10 seconds--try reducing it by about a second at a time. It should work!

  • My Ipod is disable and it tells me to connect to itunes to stop disabling it. What do  I do? How do I connect to Itunes?

    My Ipod is disable and it tells me to connect to itunes to stop disabling it. What do  I do? How do I connect to Itunes?

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • My touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke

    my touch screen is broken and i need to back my files up but it wont let me connect to itunes because i have a passcode on my phone which i cant enter because my screen is broke

    Bummer. Hope you've been backing up to iCloud so you can restore your information after you get the phone replaced.

  • My ipod touch screen froze on a blank white page and won't let me connect to itunes what to do?

    My ipod touch screen froze on a blank white page and won't let me connect to itunes what to do?

    It works for many users. In some cases the white screen is due to a hardware problem and there is nothing that one can do short of getting someonet to know what they are doing and take the iPod apart andmaybe fix the hardware problem.
    xxSoccerKyleeAnnaxx wrote:
    Can you please stop writing this on everyone's discussion because it obviously isn't working and I need a different answer....

  • My ipod is stuck on the apple logo and won't let me connect to itunes to reset it what do i do?

    My ipod is stuck on the apple logo and won't let me connect to itunes to reset it what do i do?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT201263 my iphone is stuck in the connecting to itunes screen, i can not restart my phone the top power button is broke? any ideas? it wont let me connect to itunes either, usb device can not be detected

    my iphone is stuck in the connecting to itunes screen, i can not restart my phone the top power button is broke? any ideas? it wont let me connect to itunes either, usb device can not be detected

    Hello Alex_boi941,
    Thanks for using Apple Support Communities.
    I'm sorry to hear that your iPhone's power button is not functioning correctly.  To be able to get full functionality of your phone, it would need to be repaired.
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    Take care,
    Alex H.

  • HT201407 Ipod My daughter locked my iPod with a code and now she does not remember it  It is locked and it will not work connected to iTunes

    My daughter locked my iPod with a code and now she does not remember it  It is locked and it will not work connected to iTunes

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT201304 my ipad is diasbled. my child put a password lock and now it says to connect to Itunes? help?

    My Ipad is diasbled. My child put a lock and cannot remember  the passsword.  Now it is saying to connect to Itunes.... Help

    Connect to your computer and restore.
    When you connect iPad, iTunes will pop up. Click on iPad. Then click restore.
    =) hope this helped.

  • Ipod touch has disabled itself and wont disable or connect to itunes, help?!

    my ipod touch decided to disable itself and now it has a pass code which i didnt enable and now it wont connect to itunes, and i dont want to restore factory setting because i dont want to lose £100 worth of music i bought on my ipod that wont sync to my laptop. help!!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen        
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    You can redownload iTunes pruchases without having to pay again by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • Help my ipod is locked and the apple does not reboot!!

    my ipod is stuck at the apple screen and nn can now download and restart it even if I put in office I can not restart it or restore it with itunes! I tried to hold down the sleep button and home button but it does not restart and go back to apple! please someone help me, I just bought Sunday, 20/11/2011. someone help me!

    Did you try to connect in recovery mode and restore? iOS: Unable to update or restore

  • HT1349 My ipod was submerged in water monentarily. I have dried it with a hair dryer and set it in the sun for 1 hour. It now will turn on and only bring up the connect to itunes screen. My keypad is locked and will not unlock by connecting to itunes.

    My ipod was submerged in water momentarily. I have dried it with a hair dryer and have placed it in the sun for 1 hour.  It will now turn on but will only bring up the connect to itunes screen. When I connect to itunes it is not recognized because it is locked with a security code. I have tried to reset the ipod using the instructions in the user manual to no avail. The accessibility screen is functional because I can turn on/off the voice over and the black and white screen. I think I am making progress but cannot unlock it. Does anyone have any other suggestions? Thanks

    Unfortunately, using a hair dryer or placing the iPhone in sunlight, at best, will dry the outside of the device. If water got inside, it may still be possible that this water has not dried and can short out the internal battery or cause other circuit damage ... and what you are seeing may be the results of that. I would recommend that you leave the iPhone turned off and take it to your local Apple Store. They may be able to help, but I wouldn't expect them to offer you a replacement. Sorry!

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