Help my ipod is locked and the apple does not reboot!!

my ipod is stuck at the apple screen and nn can now download and restart it even if I put in office I can not restart it or restore it with itunes! I tried to hold down the sleep button and home button but it does not restart and go back to apple! please someone help me, I just bought Sunday, 20/11/2011. someone help me!

Did you try to connect in recovery mode and restore? iOS: Unable to update or restore

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