Help my ipod is stuck in recovery mode

My ipod touch 4th gen is stuck in recovery mode. I have restored several times and it just goes back to recovery mode. What do I do?

Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Similar Messages

  • Help! iPOD Nano stuck in recovery mode.

    My 2G nano is stuck in recovery mode. iTunes always says to restore the ipod, but after the restore is done, the message "iTunes has detected an iPod in recovery mode. You must restore this iPod before it can be used with iTunes." This hapeens over and over.

    Have you tried fully reinstalling iTunes?
    First, disconnect your iPod from your computer.
    Start out by going to "Add or Remove programs" in Control Panel.
    Find "iTunes" on this list, and remove it.
    Then, go to the iTunes download page to install the latest version of iTunes (7.1.1.5).
    After that has fully installed, restart your computer.
    After the computer has loaded, reconnect your iPod to your computer, and see if you still get the "recovery mode loop" happening.
    Not sure if it would work, but I guess it's worth a try.
    -Kylene

  • HT201263 Please help, I'm extremely frustrated.  Have 4th G ipod touch stuck in recovery mode.  Tried connecting to another computer to restore.  Goes through 75 minutes of ipod software update then get a Problem downloading.  Network connection timed out

    Please help, I'm extremely frustrated.  ipod is stuck in recovery mode.  Connected to different computer to restore and after 75 minutes of downloading get a message that there was a Problem downloading, network connection timed out.  Cannot get past "connect to itunes" on ipod.

    Disabling the computer's antivirus and firewall during the download and update usually resolves that error.

  • MY IPOD IS STUCK IN RECOVERY MODE. CAN SOMEONE HELP ME FIX THIS

    MY IPOD IS STUCK IN RECOVERY MODE. CAN SOMEONE HELP ME FIX THIS

    Withour knowing whar happens when you try to restore the iPod all I can suggest is:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My ipod is stuck in recovery mode. help please?

    my ipod is stuck in recovery mode. everytime i restore it, it says "the ipod "ipod" could not be restored.An unknown erroroccurred (40)" then it just says to restore it again. help please?

    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process.
    FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue.
    If the errors persist on another computer, the device may need service

  • My ipod id stuck in recovery mode and i need help

    my ipod is stuck in recovery mode and i cant get out ive tried and it wont work please help me

    Hello there!
    It sounds like your phone won't boot all the way, and is getting stuck at this screen: 
    I would recommend you use the troubleshooting section labeled "If your device turns on but gets stuck during start up" in this article:
    If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • Ipod touch stuck in recovery mode and will not restore. error code 3194

    ipod touch stuck in recovery mode, will not restore and comes up with error code 3194, itunes is up to date, please help

    Hi @rchangel - Thanks for the ideas...
    Yes - it won't let you install the 32 bit version on a 64 bit machine.
    I've had a cursory look at the SP1 release notes, and couldn't spot anything vital - what critical stuff do you know of in SP1?
    I don't want to have to go through all the pain of setting up VM's, reinstalling iTunes, getting all my album art back in etc. (though I could, as I do have Win7 pro). I've also heard that running iTunes in Windows 7 compatibility mode might help. Can anyone confirm whether that actually works?
    I think it's in Apple's gift to fix this issue, given that they say that they support Windows 7. So far I've had no feedback from a mail I sent to Apple, and the number of users reporting this problem keeps going up and up.
    I want Apple to recognise that there is a problem, and then I want them to fix it.

  • My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?

    My Ipod is stuck in recovery mode with the plug in to itunes thing on the screen I tryed to restore it but I keep getting a error 28 and I tryed to do the reset thing but it did not work what do I do?

    Hi,
    You could see if this helps...
    DFU Mode / Unable to Update or Restore
    http://support.apple.com/kb/HT1808
    DFU Mode
    Open iTunes and Connect the iPod to your Mac
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time
    After 10 Seconds release the Sleep/Wake Button until iTunes tells you it has Detected an iPod in Recovery Mode...
    The Phone Screen will remain Black... Now Restore.
    Backing up, Updating and Restoring
    http://support.apple.com/kb/HT1414

  • IPod Touch stuck in recovery mode and not detected in iTunes

    I was trying to update my iPod Touch (currently 3.1.3), so I downloaded the 4.3.3 firmware (I didn't want to download the 4.3.5) and connected my iPod to my computer, opened iTunes and hit Shift+Restore. Then, I chose the 4.3.3 firmware and proceeded with the restore.
    However, the following appears:
    Error 1602
    I pressed OK and the restore process stopped. But, my iPod is stuck in recovery mode. Every time I reboot it, the recovery mode shows up. It's also not detected in iTunes although my computer recognize it as iPod Touch Recovery Mode.
    Please help me solve this. I can't use my iPod.

    Error 1602: Try the following steps to resolve this error:
    Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
    Follow the steps listed for Error 1604.
    This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
    Above from:
    http://support.apple.com/kb/TS3694
    Also, when updating/restoring an iDevice, iTunes contactact the Apple sever to verify that you have the latest iOS version.  If not, it will not allow an install if an earlier version.

  • HT1212 My iPod is stuck in recovery mode and it keeps asking me to input my passcode which is impossible if it's stuck in recovery mode.

    My iPod is stuck in recovery mode and it keeps asking me to input my passcode which is impossible if it's stuck in recovery mode.
    HELP!!!!

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My 2nd gen ipod is stuck in recovery mode, and when i went to restore it it said my device was unrecognized

    my 2nd gen ipod is stuck in recovery mode, and when i went to restore it ive tried everything.

    Hopefully this will help you.  Try placing your iPad in recovery mode again.  You may have to try this a few times.
    iOS: Unable to update or restore

  • TS1538 Ipod is stuck in recovery mode, and not recognized by iTunes. Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized.  Genius said it may be a hardware error, but all of the buttons and cords work. Now

    iPod is stuck in recovery mode, and not recognized by iTunes.
    Tried all of the recommended resets and combinations mentioned, but the ipod is still not recognized.  Genius at apple said it may be a hardware error, "The button is broke" but all of the buttons and cords work and i proved it to him. He then said he doesnt know, ma Now what?

    If it does not work on other computers then I agree with the Genius

  • HT4623 my ipod is stuck in recovery mode?How do I repair

    M ipod is stuck in recovery mode after update, how can i repair without losing my info

    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • HT201210 my ipod is stuck in recovery mode, how do I restore it?

    my ipod is stuck in recovery mode, how do I restore it?

    What happens when you connect the iPod to your computer and restore via iTunes?
    iTunes: Restoring iOS software

  • I have an 1st Generation Ipod Touch stuck in recovery mode.

    I have an 1st Generation Ipod Touch stuck in recovery mode. Error message shows "The Ipod "Ipod" could not be restored.  An unknown error occurred (1).  No back up.

    ERROR (1)
    - Place the iPod in DFU mode and then restore
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - Try on another computer
    - Try another cable           
    - Also, confirm your security software and settings are allowing communication between your device and update servers.
    - https://discussions.apple.com/thread/5922457
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar     

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