HELP!?! My iPod nano 4GB suddenly just displays an apple and cannot connect

Suddenly my iPod just displays an apple and even i reset the iPod the apple vanishes and reappears. when i connect it to my computer iTunes does not find it and even i try to update software, the hardware is not found.
is there any chance to fix that and safe the music on my iPod??

See these.
iPod shows only an Apple logo and doesn't start up.
Only the Apple logo appears when turned on.

Similar Messages

  • My ipod nano 6th gen just flashes the apple logo when plugged in but goes blank when not plugged in. i have tried changing format to fat32 but i can't on windows 7

    i have recently recieved an ipod nano 6th gen after the 1st gen recall, and out of nowhere it just started flashing the apple logo when connected to computer. Help please!

    Universal Serial Bus controllers
         Intel(R) ICH9 Family USB Universal Host Controller - 2934
         Intel(R) ICH9 Family USB Universal Host Controller - 2935
         Intel(R) ICH9 Family USB Universal Host Controller - 2936
         Intel(R) ICH9 Family USB Universal Host Controller - 2937
         Intel(R) ICH9 Family USB Universal Host Controller - 2938
         Intel(R) ICH9 Family USB Universal Host Controller - 2939
         Intel(R) ICH9 Family USB Universal Host Controller - 293A
         Intel(R) ICH9 Family USB Universal Host Controller - 293C
         USB Composite Device
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
         USB Root Hub
    I'm not sure if it charged when I hooked it up to my roommate's computer, but it definately didn't register either. If I put it on the dock it plays so the port is fine, but that still doesn't help me sync it to my computer.

  • IPod nano: How does the display looks like during first connection with a computer?

    Hallo everybody,
    Today I got my brand new iPod nano. I connected it to my computer approx. 30 minutes ago.
    The window in iTunes opened and I could chouse all the details. So far, so good.
    But what about the display? I can only see a black and white display with the word "iPod" in the middle of the first line and a symbol of a battery on the right.
    In the middle you can see a picture of part of the cable connection and beyond the Message "Connected. Eject before disconnecting".
    So, when will I see the home screen or the buttons? Does anyone know? Have I done somthing wrong? Or do I have to wait until the batterie is full for the first time?
    Thank you very much an greetings from Germany,
    Petra

    Hello thetwy,
    Try the reset while the ipod is plugged into the computer. Steps here:
    http://support.apple.com/kb/HT1320
    If that does not work, use a different usb port on your computer, and/or, try the reset on a different computer.
    Hope this helps.
    ~Julian

  • Just received my T530 and cannot connect to the internet

    I just recieved my T530 laptop on Friday, 8/26. Right out of the box, I am unable to connect and sustain any internet connection. I have my other PC tried on two different wireless routers and it works fine. It is not the routers that is the issue.
    My computer says I am connected to the internet but I cannot browse. I have enabled the Intel connection under properties. The drivers are all up to date. I have restored the system to factory settings because a Lenovo tech support rep said the Windows update was messing new laptops up. 
    All of this and I still cannot connect to the internet. I am a wits end. What do I have to do to get this working? Also, how do I return the laptop for a refund?
    Thanks!

    ladiel,
    Typically support will ship a box overnight to you for you to send the system in, and in most cases repairs at the depot are 1-2 days and then it will be shipped back to you overnight.
    If you wish to return, you will need to call sales, and let them know you had a defective system and provide the service case number (where you called support to verify your trouble)
    I appreciate your time urgency on this. 
    Mark
    ThinkPads: S30, T43, X60t, X1, W700ds, IdeaPad Y710, IdeaCentre: A300, IdeaPad K1
    Mark Hopkins
    Program Manager, Lenovo Social Media (Services)
    twitter @lenovoforums
    English Community   Deutsche Community   Comunidad en Español   Русскоязычное Сообщество

  • I have an ipod nano 4GB and use pc windows xp . since last year my ipod didnt sync any new songs saying "the ipod cannot be synced the required folder couldnt be found" and when i try to update the itunes version another error occured. plz HELP!!!!!!!!!

    I have an ipod nano 4gb and use pc with windows XP. since last year my ipod suddenly didnt want to sync any new songs saying " the ipod "MOAMEN" cannot be synced. the required folder couldnt be found" and when i try to update the itunes version another error occurs and i dont know when i tryed to format ipod i didnt find "format" button. so plz give me suggestions instructions i extremely bored !!!!!!!!!!!!!1

    Uninstall/Reinstall iTunes then try to rebuild the library.
    http://support.apple.com/kb/HT1925  (uninstall/reninstall)
    http://support.apple.com/kb/HT1451 (recreate library)

  • Ipod nano 4gb trouble i need help badly

    hi im tom,
    i loaded my ipod nano 4gb on my puter and i wanted this song off my mate. he has a mac so i coneced it and i started loading his sond off itunes and im like ok the it said my ipod crashed. so i went home and pluged it into my puter and i went into itunes and i looked where your i pod pops up but it wasnt there. so i went into my computer and cliked on it then my puter half froze cause i cliked on it.
    wat should i do? ring the suport people?

    Hi Tom. First, since you use a PC and your mate uses a MAC your ipod was either going to have to be formatted for use on a MAC or for the PC. Unless I am mistaken you can't switch back and forth without reformatting. I guess since someone else will likely point this out, you also were trying to do something considered illegal file sharing by taking music from your mate for your own use.
    http://docs.info.apple.com/article.html?artnum=61711
    Take a look at the above link to see if that helps any. Pay attention to the reformatting part as that may be what you need to do.

  • Help, my iPod Nano just stopped working

    Help I've had my iPod nano 7th generation for about 6 months now.  It's always worked fine until one day after charging it, it will no longer turn on.  It does get hot when I try to charge it or reboot it (reboot using the home and on/off button together).  Can anyone please help?

    Hi AliPe!
    I have a website that I believe will help you troubleshoot this issue. The website is an iPod troubleshooting assistant, and it can be found right here:
    Apple - Support - iPod nano - iTunes Troubleshooting Assistant
    http://www.apple.com/support/ipodnano/assistant/itunes/
    Just follow the troubleshooting steps suggested by that website and you should be on the right track. Take care, and thanks for visiting the Apple Support Communities.
    -Braden

  • Ipod nano 4gb newest edition  doesnt react on windows xp pro !!!help!!!

    bought new ipod nano 4gb usb can read the ipod
    all works have itunes have tried many none marched
    maybe software to read the ipod cuz windows needs more software to read the ipod
    it hasn't done anything yet searching yet whole day
    hope i've got many reactions
    !!!please help!!!

    or has somebody a software cd for windows xp (what isn't included by this version)
    maybe it excist? else apple have to make it there are so many people with the same problem as me _*so apple: do something on it*_

  • New iPod Nano 6th Gen just got it going today and it won't stay on. It starts playing a song and pauses (shuts down?) after a few seconds. It's fully charged what do i do? Help please!!

    New iPod Nano 6th generation just got it going today. It is fully charged but shuts off a few seconds into a song, what do I do?

    I received mine yesterday as replacement for 1st generation and yes I had exactly the same problem.
    I don't think it is anything to do with headphone plug [jack].
    I played around with the settings and have just managed to listen to three hours without problem.
    Music settings; shake to shuttle off, sound check off, double click - play/pause, audio cross fade and group compilation on. Can't be all these but trial and error as to which one - unfortunately it came without instructions.
    The only other thing was that I had it in pocket while i was moving whereas yesterday I was sat at desk with nano at rest.
    iPod nano, Mac 10.6.8

  • ITunes 6.0.1.3 not syncing Outlook Contacts or Calendar with ipod Nano 4GB

    I have Outlook 2003 installed and setup with a Microsoft Exchange Server. I have about 200 contacts currently stored in it.
    I recently purchased a ipod nano 4gb with hopes of syncing my contacts and calendar with that and being able to throw away my old Palm. The ipod nano works great for syncing music but I can't get it to sync either the calendar or contacts from outlook.
    I check the box for syncing contacts and choose Microsoft Outlook from the drop down. Then iTunes only gives me the option of syncing all contacts (which is fine with me) and I click Okay. Then I choose update from the ipod nano right click menu. The status bar says updating contacts but does not import any of my contact to my ipod. Also, except for the 1st time, the Permission Window asking for access to Outlook has not popped up again. When it did that first time, I was told that there was an error and itunes could not copy contacts over. Since then there have been no errors from iTunes.
    I have tried all the steps in the apple online help docs (unchecking boxes, restarting, re-checking, etc..) but can't find a solution. I don't want to have to manually Save As each calendar item and contact. Frankly, I'd rather just return the device.
    Can anyone help me?
    thanks in advance.

    Possible. It is just odd that the day before the update to 9.x.x (I forgot the release), it worked great. Following that upgrade, the sync died. I could reinstall the old release (per instructions from Apple Tech Support) and it would sync. However, not upgrading your iTunes means not upgrading your OS...and that is not an option. However, I think I will have XP reistalled on my machine...and then put a fresh install on iTunes...and see what happens.
    km

  • Ipod nano 4gb use itunes to restore востанавливаю все равно все тоже

    ipod nano 4gb use itunes to restore востанавливаю все равно все тоже

    restored my ipod and now it works but why does this happen? Is this a hardware problem, if it is, should i return my ipod. Or is this just a software problem that will be fixed in future updates?
    I'm not sure why exactly an iPod will say "Use iTunes to restore", but probably just because of a regular internal software problem.
    If you're iPod isn't displaying "Use iTunes to restore" anymore, and if it's acting fine, this was simply a isolated incident, which may occur now and then to a few iPods, if they're OS (operating system) gets messed up.
    It's similar to if your iPod once apon a time your iPod froze up, then displayed this symbol (it means you need to restore your iPod):
    You restored the iPod, and have never gotten that icon or any problems ever since.
    Will the need to restore your iPod recurr? It would only be by chance, and not relating to that isolated incident; this is, if you're iPod isn't displaying any failure messages soon after, which indicates a recurring true hard drive problem, not just a temporary one.
    If your iPod begins to display "Use iTunes to restore" or other failureful (that's my term for a symbol or behavior that indicates a failure) icons/messages soon after this, you can suspect that your iPod has a true problem with its hard drive/flash drive that a restore didn't fix.
    In this case, you would probably send your iPod in to Apple to get it repaired or replaced.
    I hope that explanation answers your question.
    -Kylene

  • Help! iPod Nano Screen Freeze Problem!

    Hello,
    I purchased my iPod Nano 4GB about a month and a half ago. A couple of minutes ago when I plugged it into my iMac the screen just froze.
    I've tried plugging it back in, turning it off, and everything. Nothing works! The screen stays lighted with one of my songs paused on the screen, even though the light is supposed to turn off in five seconds.
    Help me please!
    Thanks!

    I just found the solution to the problem!
    Connect the iPod to a computer. Switch the "Hold" button to the right, and then back to the left.
    Next, press and hold the "Menu" and Center buttons at the same time for six seconds.
    This should reset the iPod.
    It cured my frozen screen.
    Thanks for everyone's help! I think I'm going to buy the extended Apple warranty now, just in case.

  • HT1363 My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.

    My old iPod Nano says to use iTunes to restore and I've followed all suggested help steps, but I can't get it into disk mode nor can I get it to show in my computer or in iTunes.  I have the latest version of iTunes.  Windows has all the most recent updates too.  I can reset the iPod, but the message to Use iTunes to restore comes back and I am stuck.

    Already tried another USB port, still nothing.
    I don't have another PC to check, I only have one which is the one not working with my iPod.
    It appears under my Computer, just not under iTunes. Plus, the iPod classic troubleshooting assistant doesn't work because I can't restore since it can't come up onto my iTunes! Even my iPod says "Use iTunes to Restore" once in a while, but I plug it in & I'm not able to restore it since it won't come up under iTunes.
    Please help

  • My 4th gen ipod touch has crashed, just displaying a dark blue screen.  It won't turn off or do anything.  Connecting it to the laptop does nothing either.  Is this common and any ideas??

    My 4th Gen ipod touch has crashed, just displaying a bark blue screen.  It will not turn off or respond to any buttons being pressed or held for a number of minutes.  Connecting to the laptop does not help either.  Has anyone had this happen on their i touch or have a solution??
    Thanks

    If not successful, try the remaining actions of:
    iOS: Not responding or does not turn on

  • Ipod nano 4GB stutters ...

    I've just got my personalized ipod Nano 4GB and it seems not to work properly.
    The sound/music "stutters" in a random manner, especially when I am listening BBC podcasts.
    It is something with the ipod and not related to the source file since rewinding and playing the same file again does not reproduce the stutter on the exact same place of the “track" , but if it continues playing, the stutter will occurs randomly in another place/time of the playing podcast or music file.
    I've tried everything: from resetting the ipod, factory reset, last firmware update, etc but it still behaving in the same away.
    Could someone please give me a feedback and confirm if this is a common problem with ipods?
    (I've sent a msg to Apple, they told me to contact customer services/support - I did - but nothing... -- should I send it back and try to find an alternative to ipod?)
    Before I forget it is just 3 or 4 days old .
    Thank you all.
    ipod nano 4GB    

    Deluded, I am able to recreate the stuttering problem on my 2GB Nano, also purchased just a few days ago (Monday, July 31, to be exact - I have also updated it with the latest iPod Updater). I downloaded the latest BBC "Wake Up to Money" podcast (August 4) and heard it stutter a couple times within the first 5 minutes; I played it again and it stuttered again, but not in the same places it had before. I also noticed random little "ticks" throughout the playback.
    I did some testing with the LAME 3.96.1 MP3 encoder, and heard very similar "ticks" on a music track encoded to 56 kb mono @ 44.1 kHz sampling rate, the same parameters as the BBC podcast. However, I never heard it stutter, although this may be due to the much shorter length of the music track (4:24) as opposed to the podcast (23:51) (note that the length in and of itself is not a problem - I've already played a single 4-hour VBR MP3 without a single glitch).
    After trying a few more settings in LAME, it appears that the Nano has a problem with mono MP3 files at a 44.1 kHz sampling rate - mono MP3s at 32 kHz or 22.05 kHz were tick-free, as were mono AAC files at 44.1 kHz. I tried converting the podcast to a mono 64 kb AAC file in iTunes, and sure enough, it played back perfectly (or at least the first 4 minutes) - no ticks or stutters of any kind.
    Note that this is hardly conclusive, as the ticking and/or stuttering is very random and I've only tested it on a couple files, but it does seem to point strongly to the Nano having problems with mono MP3 files at 44.1 kHz.
    This is something Apple needs to be made aware of, but until /if they offer a fix, it appears that simply transcoding the podcasts to mono AAC files will do the trick (note that in the "Custom" encoder settings in the iTunes preferences, you actually need to specify double the bitrate you want the file to be when you select "Mono", i.e. if you want a 56 kb mono AAC, you'll need to set the bitrate at 112 kb - it should then say "56 kb (mono)" in the Details box). Also note that the converted files will not show up under "Podcasts" in iTunes or on the Nano - they'll just be standard files in the Library, although all the tag information will still be there, so they will sort correctly, i.e. the artist name will be "BBC Radio Five Live".
    ...Just did a quick test, and it appears that you actually can force iTunes to recognize the AAC file (which will have an .m4a extension) as an actual podcast. To do this, open up the iTunes Podcasts folder (if you're using the default iTunes setup on a PC, it should be "C:\<your user name>\My Documents\My Music\iTunes\iTunes Music\Podcasts"), open up the folder that corresponds to the show containing the podcast you just converted (in this case, "Wake Up to Money") and drag-and-drop the .m4a file into the Podcast window in iTunes. You can then delete the original .mp3 file (turning on the "Kind" and "Bitrate" columns makes this much easier to keep track of).

Maybe you are looking for