HELP!!--my ipod screen is not working!!

my screen appears to be burnt out. what makes it all so weird is that i can still listen to music and go to the menus. but part of the screen is covered in black. and the other part that is unreadable is very dark but has a lot of colors around it. i can only see a tiny sliver of the iPod screen when it is on. when you turn it off, all of it goes away except for a tiny part that looks like the screen blew out. how can i send it back to apple to get it replaced. i could not find the place on the site to order a repair.i only found a place where you can check the status of your current repairs. so if there is a link or an address or a step by step process of how i should send my ipod back and what to include when i do send it back it would really help me out. i bought my nano in america on your site but we are now in taiwan.
so...HELP!!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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