Help my Ipod shows a red cross and nothing else.

Hey
I've got a Ipod 160GB that is virtually brand new, its about 2 months old, now I've lost the proof of purchase so thats my first problem.
Second problem is I've used the solutions you give me on your website. My Ipod displays a red cross, so i reseted it since it'll normally work, which it didn't, all it did was display Use iTunes to restore, then as soon as i connect it to a PC it shows me the red cross again. So i did try to use iTunes to restore which didn't help since an error message got displayed saying, Ipod can't be restored due to an unknown error. Now it shows me a Red Cross and when i disconnect it from the PC it shows me use iTunes to restore. Everytime that i connect it to my PC it doesn't get picked up, and i've tried everthing that i can think of. I cant put it into disc mode either anymore.
Does anyone have any ideas?

- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
and/or
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

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Help my Ipod shows a red cross and nothing else.

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