Help! my ipod stopped being recognized by itunes

I plugged my ipod in (i have a pc). it updated, and had finished updating (stopped saying do not unplug)...
then, out of boredom, i changed the name on my ipod icon in itunes, and then i looked at my ipod and everything was gone, all songs, all everything. so i unplugged it and plugged it back in again and it said this:
"cannot recognize ipod. use ipod updater application to restore ipod to factory settings."
according to the support website, there is nothing wrong with me changing the name on my ipod, and it shouldn't have caused everything to be erased. so, after poking around on the help website, it suggested i reset my ipod, so i did, and that didn't work. i looked up instructions on how to do restore it to the factory settings, and it had me download the software updater, but that didn't do anything, and it still doesn't register.
also, i just looked in the "about" option on my ipod, and it says that somewhere all of my songs are on there, because i have 3.7 free gb, and 18.5 used. which sounds about right, except that all my songs are gone.
help, please!!!!

oh also. i forgot a few things. first, itunes completely stopped recognizing my ipod, so i can't change my name back to what it used to be.. every time i try to plug it in, the same error message comes up.
and, also, when i said "it had me download the software updater, but that didn't do anything and it still doesn't register" i mean that its still not being recognized by itunes.
when i looked at the link for restoring factory settings, it didn't make sense to me. i couldnt do the first steps because itunes isn't recognzing anything... i downloaded the updater it told me to, but it wouldn't let me do the whole "start" "run" thing, and i'm not really sure how to do that or how its relevant to what i downloaded, so if whoever helps me out on this could either clarify those instructions or give me different ones, i'd appreciate it.
sorry this is so long-winded.
I just got this last week, i'm kinda sad/annoyed that i'm having problems already.
thanks for any help in advance.

Similar Messages

Neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?

neither my ipad or ipod are being recognized by itunes so i can't transfer songs from itunes playlists to the two devices. this is new, as far as a week ago i transferred music from the computer to the ipod. can anyone help?

Hey lightc,
If you are having an issue with iTunes not recognizing your iPad and iPod on your Windows computer, I would suggest that you troubleshoot using the steps in this article -
iPhone, iPad, or iPod not recognized in iTunes for Windows
Thanks for using Apple Support Communities.
Happy computing,
Brett L

Ipod not being recognized by Itunes, yet appears on desktop.

Earlier today I had my 80 gb ipod classic plugged into my ancient G4 Powerbook. Everything was fine until the ipod accidently fell off of my desk. In falling it had dislatched itself from the usb connection. I had got the message on my computer screen about the device being removed in the wrong manner. I went through the ipod's menu to see if everything was alright, and low and behold all my songs were gone. I had decided to plug my Ipod back in the computer. It showed up on the desktop as usual but when I brought Itunes up it didn't appear in the side panel. I rebooted my computer and I reset my ipod but to no avail. I know that all isn't lost because I can still see my songs are on the ipod, yet I can't access them when I have the ipod connected into my computer (The only folders I have access to are Calendars, Contacts, Notes, Photos and Recordings). As of right now I can still see that 54 out of 80 gbs are available. I'm at a bit of a standstill in what to do next though. If I can't save my songs then i'll just have to take the loss but I'm hoping that I can do something.
Thanks in advance.

I had a similar problem. My iPod Classic would even launch iTunes when I connected it but it only appeared in the Finder, not in iTunes. I finally found an old Apple Support article that worked for me:
Delete the iPod.plist file
Quit iTunes. Delete the following file in the your home directory and open iTunes again.
~/Library/Preferences/com.apple.ipod.plist
After I deleted the plist, I reconnected the iPod, iTunes started automatically, and the iPod was recognized by iTunes and synced.

5th Gen iPod Not Being Recognized by iTunes

5th Gen iPod w/Updater 1.3. iTunes Ver. 7.6.2.9
Two weeks ago purchased music with no problems; sync'ed library w/iPod w/no problems.
Purchased music a few days ago- no problems. Started iTunes today to sync iPod and got msg saying registry values missing for certain drivers for burning discs, etc. Cause could be from other programs that burn discs etc.(???)
Plugged in iPod, got the tone beep and then a message that iTunes doesn't recognize the iPod attached. Disconnect and reattach. Did this several times - still doesn't work. I can play tunes from my iTunes library and my iPod OK - just can't sync them up. Anyone got a solution??
Thanks, Unicorn39

Well,after digging into the 1000's of msgs regarding problems similar to mine I found something I thought might help at (http://support.apple.com/kb/TS1538). I teied it and found that my drivers were OK so that wasn't the problem. While trying things I suddenly got the iPod recognized and it started sync'ing. I think the solution to my issue was to connect the iPod first; wait for it to be recognized by the pc (the tone beep) then go thru the acceptance of iTunes agreement, etc., iTunes then opened and the sync process began. I tried it with iTunes open and it won't work. It sounds like a hokey way to do it but at least I have my library and iPod in sync.
My next problem to work on is there seems to be registry problem with iTunes drivers for importing and burning CD's. Got to figure that out and fix.
Since I do have CopyTrans I may just re-install a back-level of iTunes and copy my iPod into the new iTunes library.
Unicorn39

IPod not being recognized by iTunes or My Computer

When I plug my iPod into my computer, it begins to charge, but iTunes doesn't recognize it and neither does My Computer.
I have tried it on multiple computers and multiple USB cords, all with the same result. Also, when someone else plugged their iPod nano into it, the computer recognized it fine. Thus, I know the problem is with my iPod. I tried the only 4 of the 5 R's that I could try, with no result. I have also tried authorizing my computer and resetting the settings on my iPod. Again, there was no result.
Any suggestions?
5th generation 30GB iPod w/video Windows XP iTunes version - 7.0

Try forcing it into disk mode (http://docs.info.apple.com/article.html?artnum=93651) then try to Restore it in iTunes.

Problem with 3rd Gen Ipod Nano being recognized by Itunes

I have a third generation Ipod Nano that was only used once. It takes a full charge and appears to be working fine. Problem is when I plug it into a computer it is not recognized by Itunes. The computer recognizes it but not Itunes. I have tried it on several computers and same situation. I have tried other Ipods and they are recognized by Itunes. I have reset it and reloaded Itunes with no change. Any suggestions?

If none of the solutions found in the PDF user manual and from DIY websites like iFixit and YouTube's How To tutorials work then it's time to take your iPod Nano to your local Apple Store or an AASP.

IPod Not Being recognized in iTunes and hangs in iPod Update

My Shuffler was working fine this morning, then I took it to work and plugged it in a new computer. This time, however, it was not recognized by iTunes. Windows caught it as a USB Mass Storage Device and it shows in My Computer as a Removable Drive. However, it does not show in iTunes and when I open the updater to Restore back to factory install and it hangs saying Initializing...
Any ideas? I have tried it on another computer with the same result. I reset it and followed many instructions from the support pages. I have uninstalled both iTunes and the iPod software and reinstalled it with the same results. I am out of options and getting ready to send this in for repairs, but I wanted to see if anyone had any ideas. Thanks!
iPod Shuffler (512 MB) Windows XP Pro

No data on web site concerning this problem and no contact mail available,, I tried the chat but :
“Our records indicate that you purchased your product on 28-Jul-2005. Based on this data, your product is not eligible for chat or phone support. Get instant chat support by purchasing a support agreement:
Purchase an AppleCare Protection Plan (APP) 449 DKK (incl. VAT & taxes) (learn more)
Purchase an AppleCare Support Incident 399 DKK (incl. VAT & taxes) (learn more)
If this date is incorrect, please update your purchase information. If you’ve purchased APP but haven’t registered it, please register your agreement to activate support.”
So no information is available to solve this problem and nobody to contact, this is pretty bad service......

Ipod not being recognized in Itunes

Ever since I upgraded to latest Itunes version, but Ipod mini is not recognized in Itunes. I know I've seen other postings, but I've tried everything that has been suggested that nothing seems to work. There is nothing wrong with the Ipod mini or cable as it works on a friends notebook. The Ipod is recognized in Windows, but when I go into Itunes, it does not show up and the Ipod continuously displayed "Do not disconnect". I'm open to any and all suggestions as I feel I have reached a roadblock. Thanks in advance.

I had a similar problem and tried everything it seems, and nothing worked. Then I found a post somewhere that said the problem could be related to the drive letter. I have two hard drives so I thought I'd give it a try.
To change the drive letter for ipod (Windows XP):
1. Right-click My Computer
2. Select "manage"
(Computer Management window opens)
3. Click on Disk Management
4. Right-click the ipod drive
5. Select "Change Drive Letter and Paths..."
6. Click "Change..." button and choose any letter except
F or C

Is my ipod actually being recognized in itunes

I just bought my 1st Ipod, the 80gig Ipod classic. I installed itunes, which seemed to go OK, Ipod is being shown in my computer and appears to be in itunes as a Device field appears with the discreption as Ipod. However there are no other options under the Device field. I am able to move music from itunes to the ipod but cannot remove them from the ipod. Is this correct or am I missing something? Thanks

More or less, I want to manually sync and manage my Ipod. From the manual it mentions going to the Ipod on the source menu to do so. I am assuming the source menu is on the left side of Itunes where the Library and playlist are. Each of those show sub folders(music, podcast etc.) I see Ipod shows under device but not other information is there. I assumed that there should be subfolder under device as well.
I have seen those hidden files when I go into the Ipod through my computer. So this is where you would actually go to remove songs from the Ipod?

My iPhone 4 stopped being recognized by iTunes.

It's been about a week since I hooked up my iPhone 4 to iTunes. It no longer shows up in devices in iTunes. I am on iOS 7 (since iPhone 4 won't update to iOS 8) and have an older mac book running iOS X 10.6 (I cannot update the iOS on laptop either). I've seen suggestions to remove iTunes and reinstall it, but the current version is too much for my computer to handle. It does not show any updates available. Anyone have any other suggestions?

Just got my software updated yesterday and tried to synce new iphone 4, but was not recognized by itunes. recognized by iphoto and pics import just fine. Was on the phone with apple for hours yesterday and now my phone does not work because I tried to restore it and got an error message during the recovery. Has anyone resolved this issue yet? I have tried uninstalling and reinstalling iTunes, Clearing the sync history, and I can't count how many times I've restarted my computer. We have a Mac with snow leopard.

IPod not being recognized by iTunes or Windows XP

I just got a ipod nano for my birthday and I've been trying to set it up for two days, I've got the latest version of Itunes and I've tried everything I could think of and my Ipod is still not being detected by my computer or iTunes. When I plug it into my usb port, it starts to charge but nothing else happens, can someone please help me?

To resolve this issue i unistalled Itunes and quicktime, then looked for diffrent USB ports once found I put iPod nano in and re-installed Itunes and quicktime

Help for ipod touch not recognized by itunes

I am posting this to try to help others who have N ipod touch and windows is showing as a digital camera and itunes does not recognize after updating to 8.2.1. I tried EVERYTHING (uninstalling itunes, reinstalling, downgrading itunes, removing pics out of storage folder,restoring ipod, searching google for drivers for ipod, trying to find the right driver using device manager, made sure apple mobile was on and working, checked device manager under universal serial bus controls and apple mobile device was not listed, tried plugging in nano n itunes recognized it immediately... I found that alot of ipod touch owners had the exact same problem when upgrading itunes, but could not find a solution that worked..after about a week of trying fixed the problem..
Download the newest version of itunes, dont install just download the itunessetup file, then go to google and search for and download 7-zip and after installing 7-zip right click on itunes setup file and click 7-zip extract, go to the extracted folder and double click on apple mobile device then repair it, restart comp (mine still wasnt working so i tried one more time) went back to extract folder and double clicked on apple mobile device and uninstalled and then reinstalled then went to device manager and looked under universal serials bus controls and to my suprise apple mobile device WAS FINALLY listed, plugged in ipod and opened itunes and there it was, my ipod

I tried what you said to do and it didn't work.

Ipod not being recognized by itunes--was a few weeks ago--have not done 1.1

hi. i have not installed the 1.10.2006 update as i've seen lots of people have problems with that on these boards. however, today when i tried to sync my ipod, the usb port did not recognize it was there and itunes was not automatically pulled up. so i could not update my music, nor could i do the new firmware install if i wanted to. those programs are not recgonizing that the ipod is plugged in.
i've tried to reinstall itunes, that didn't help. tried to get all the windows updates, but ms couldn't verify my os is valid (it totally is). i've reset my ipod several times and would restore it, excpet the updater doesn't recognize it's plugged in. the battery is fully charged.
i've also had problems with the ipod not turning on or off, or skipping 4+ songs when i try to just skip ahead one.
not sure what the deal is, and i'd appreciate any help.
thanks.

Hi.
You could try to restore it once more. Do you use the same computer all of the time? Do you manually sync music, or automatically sync?
I guess you are running Windows, so iTunes could have hidden some files which didn't delete when you first uninstalled. Take a look at this:
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html
If you do this, after you have re-installed, you could then try the disk mode if it doesn't connect.
Vic

Ipod not being recognized in Itunes on Mac, i restored it on PC because i couldnt get it to restore on my Mac

I just bought an Ipod Classic 160gb 2 days ago. I first hooked it up to my mac and it synced all 2000 songs and played fine. I ejected it but unplugged it before the ipod said it was done. It was my fault, i thought it was like the iphone where you just click the eject button and unplug. So I dont think anything about it until today when i went to try and sync it again to add some movies. It gave me an error and it wouldnt sync. Im not sure on the exact thing it said. So i proceeded to try and restore it, thinking something was wrong. I starting restoring it and it gave me an error saying "The iPod could not be restored, unknown error (1433) occurred.
So i take it to my PC thinking that if i restore it there, i can just hook it back up to my mac and add my music back. I plug it in the PC and it tells me that i do need to restore because it is corrupted. So i restored, everything fine. I even added a song to it from my PC just to see if it would work. So i go to plug it in to my Mac and Itunes doesnt recognize it, it does nothing. The ipod did come up however on my desktop, but not as the usual black ipod, it came up as a white hard drive. So the Mac is now seeing it as a hard drive and not a Ipod????
I have no clue what ive done here, do i need to just take it back and get a different one or what? any help would be appreciated.
Ive also tried restarting the ipod and restarting my computer, nothing works.

Connect it to the Mac, if iTunes launch, close it back.
Use Disk Utility, select the iPod
Click the First Aid tab
Click the Repair
Eject the iPod
Disconnect the cable.
Connect back the iPod and wait for iTunes to launch.
Restore your iPod.
Good Luck!

IPOD not being recognized by itunes

When I attach my IPOD suddenly I get a page that identifies my IPOD and has a check mark to syncronize it, but I already have all my music from ITUNES on it. when I uncheck it, the IPOD drops off

i don't see the answer

Help! my ipod stopped being recognized by itunes

Similar Messages

Maybe you are looking for