HELP! my ipod touch 4th gen. froze up when i was trying to go to an app.

My ipod touch froze when I was going into an app, the lock button isn't working. my home button stop working a couple weeks ago so I can't reboot it. And also the screen hasn't turned off it's been like this all day, help please !

just wait a little bit and it will unfreeze itself

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  • My ipod touch 4th gen froze! blank white screen and doesn't respond when turned off, or connected to my laptop

    my ipod touch 4th gen froze! only blank white screen and doesn't respond when turned off or connected to my laptop!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

  • Ipod Touch (4th gen) freezes iTunes when sync'd.

    A friend of mine has been having some problems and I have been unable to help him.  He bought a new iPod touch 4th gen at the weekend (couldn't resist the lower price or wait a few weeks until the new model) running ios 6, he has just updated itunes to 10.7 but everytime he syncs it iTunes freezes during part 5 or 6 of the sync process and does not recover.  His old nano (5th gen) syncs without issue, any ideas?  We have tried reseting the iPod to factory setings but this will only allow the iPod to sync correctly once.  When we try again iTunes freezes up.  We are pretty much at a loss, it's taken the shine of his new purchase.
    Thanks.

    From what I can recall they are preparing to or waiting for changes to be applied, I don't have my laptop to hand so I can't check at the mo.  The status bar then does nothing at all, iTunes just freezes up completely.  The moving arrows by the iPod stop circling and we have to use the task manager to close the program, just in case it restarted syncing we left it for about 20 mins without joy.  Even unplugging the ipod makes no difference.

  • I have had my Ipod touch 4th gen for 2+ years and was working fine until I upgraded to ios 6.1.3. Now I cannot play games and most of my apps keep crashing.

    My ipod was working just fine for the past 2 years and ever since upgrading to ios 6.1.3, i simply cannot play games or anymore such as Subway surfers, carrot fantasy, 4 pics 1 word, etc. I also noticed that i had 1.2 GB of free space on ios 5.1.1 but then decreased to 900+ MB after "upgrading" to ios 6.1.3. I then deleted one of my space-hungry apps (the sims freeplay) to clear up some space and now have 1.6 GB of free memory. Just a thought, could apple have purposely done this with their software update to actually make an older, phased-out product such as my ipod touch 4th gen work worse than it has in its  previous versions of softwares to force you to scrap it for a newer product?

    - Double click the home button and close all the apps in the recently used dock. Then power off and then back on the iPod.
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - iOS: Troubleshooting applications purchased from the App Store
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
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    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.

  • I have an Ipod Touch 4th gen and Facetime isn't in my settings or as an app. How do I get it back?

    I have an Ipod Touch (4th Generation) and FaceTime isn't in my settings or shows up as an app. I don't have Restricitions. I want FaceTime back so how do I get it? I searched my whole Ipod for FaceTime and there weren't any results. I used Voice Control and it said that I had to enable FaceTime before I can make video calls.

    Are you saying that you do not have the Restriction set that hides FaceTime?
    Did you have FT before on this iPod?
    iPods officially sold in one of the middle Eastern countries that prohibit FT will not have FT and there is no way to get it on the iPod.
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    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • I was downloading updates for ipod touch 2nd gen and twice when I was to processing files stage it clicked off. There was no message on whether it was done or what I was to do next. I needed to reset the ipod. Now what do I do?

    I was downloading updates for Ipod touch 2nd gen and when the process was to the processing files point the screen changed and I wasn't given any idea as to whether the process was complete or not and if it was what was to be done next. I needed to reset the Ipod and now I am wondering what to do . Spend another Hour downloading and whatever amount on processing files and end up where I am now . Whats the next step in finding out what to do? This was the second attempt to do this with the first try happening the same except I am not sure how long the processing files part was.. Any suggestions as to what to try will be greatly appreciated.. Thanks

    Likely a batter problem since high temperatures destroy a battery.  I wold make an appointment at the Genius Bar of an Apple store to see what they say.  It is free except for your time.

  • IPod Touch 4th gen froze after new Facebook update...

    My iPod 4th gen was purchased last Christmas. I don't have a computer atm so I originally hooked it up to a friend's computer to get it going. Last night I went to update my FB app, and upon starting the app it would not load. As instructed by FB I deleted the app and reinstalled. This caused the iPod to freeze completely. I restarted it (Power + Home) and then it wouldn't load past the Apple logo. It actually froze on the logo startup screen. Resetting at this point resulted in the same occurrence. After leaving it alone for a while it finally turned off, but now when trying to turn it back on it is asking to connect to iTunes like when I first bought it. As I said before, I don't have a computer right now so I haven't connected to iTunes since I got it. Have I just successfully screwed myself and lost everything? Will I be able to recover anything upon connecting to iTunes? Or am I prematurely freaking out? Any help is MUCH appreciated!

    U will have to c when u get your on iTunes that happen to me and I freaked out and it shut off and went back to normal when I turn it back on mine didn't say iTunes again so just try to get it om iTunes and c..

  • HT201263 iPod touch 4th gen stuck on apple screen after trying to update ios 6

    iPod 4th gen stuck on apple screen after I tried updating to IOS 6. It won't turn off or reset even after updating iTunes to latest version. My iPod doesn't show up when I connect to iTunes. HELP PLEASE!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • Someone please help my ipod touch 2nd gen. wont turn on and it tries to start up and it tells me to connect to itunes!

    ok so i have an ipod touch 2nd generation and i have had it for many years.   A few months ago it would not turn on and kept telling me to connect to itunes but the problem is my itunes library is set up at my dads house and i live with my mom.  so i tried connecting it to my laptop to see if it would turn on. well it asked me if i wanted to restore it and i was really tried and couldnt think what restored meant so i clicked yes! and it wiped out my entire library! i was in tears because i had had $50 worth of music and apps that werent backed up!  so i sent my ipod to my dad and got everything sorted out.  but last night i tried to turn my ipod on and it wouldnt turn on so i just plugged it in to charge and left it. i came back to see if it was done and it wouldnt turn on and it told me to connect to the itunes store. i probably have about $50 worth of music that is not backedup this time!  omg i want to cry!  i am smart enough to not pulg in into my laptop because i know what restore means now! and i have tried holding the buttons down and everything and i let it charge all day!  what do i do! please please help me! if i send it to my dads will all of my music that is not backed up sync into my library? or will i lose it all?!?! please please help me!! HELP!!!

    I have the exact same problem :|

  • IPod Touch 4th Gen froze on restore after updating to 5.0 and iTunes doesn't recognise my iPod now??

    After updating to 5.0 my ipod is not recognised in iTunes and I lost everything on it. I have attempted several restores but it just freezes and now all I have is a usb plug on the screen and can't use it!! I have tried the holding button thing, uninstalling and reinstalling iTunes, using a different usb port and nothing works. I have even left it to restore over night and it hasn't moved. iTunes is enabled in my firewall and I am running an iTunes diagnostics atm. Help!

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  • I have a iPod touch 4th gen. And when I use iMessage it will let me type in the number but when I touch the bar to start typing the send button turns grey??? PLEASE HELP!!!!!

    Please help me this has been like this ever since I have had the iPod

    Go to the contact for the person you want to Message and tap on the Message button.
    Note yo can only Messages other users who have the Messages app and a phone number is only used for iPhone and for an iPod and iPad if the same ID is also used on an iPhone with iOS 6

  • Help my ipod touch 4th gen. wont turn on it wont even show the symbol to say its dead Help im really scared and if its broke i cannot afford another one!

    it wont even show the symbol that its dead please help me

    Connect it to a wall charger for at least 30 minutes. After that time, while it is still connected to the charger, Reset it by holding down the sleep and home buttons until you see the Apple logo, then let go of the buttons. Might take a few tries.

  • Problems with my iPod touch 4th gen 32 gig after installing iOS 5.01!  Larger game App's will not open!  Anyone else?  Solutions?  Thanks!

    It seems most games over 100 meg will boot through the developers segway and then flash back to the home screen.  Has anyone else experienced this?
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      Does anyone know why this may be happening or have any trouble-shooting ideas?
    Thanks to anyone that may be able to help!  I can't even play any of the more higher priced game App's that I had just purchased and it is very frustrating!

    You can only sync with one computer. I would backup to one computer and then restore from backup.
    iOS: Back up and restore your iOS device with iCloud or iTunes       

  • Hello! I have an iPod Touch 4th Gen. of 8GB and I was wondering if I could just pay the difference for an iPod 5th Gen. 32GB or do I only get the 10% discount. Also, are there any times where Apple has special offers and discounts? Thank you :)

    This is a question that I really need answered so that I can figure out what to plan to get the money to pay for the new iPod. Thank you!

    You'd probably find a better deal with another store trade-in program. I know Radio Shack in years past purchased used Apple products and in return customers received a gift-card;  I think you'd get more bang for your buck... more than the messily 10%  Apples offers.

  • My iPod touch (4th gen) keeps crashing when I try to run my apps.

    And that happens with EVERY app I try to launch, and they don't open past the loading interface. For example, if I select iBooks, it starts up and the initial loading empty bookshelf shows up but then after a couple of seconds the app crashes and I'm taken back to my home screen. What should I do?

    I had the same prob
    Luckily i did not have much apps so i deletd all of them

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