HELP!!! my iPod touch 4th gen wont turn on

My iPod touch keeps showing a itunes sign and a USB sign every time i try to turn it on. when i try to restore it with itunes, iTunes says:      The iPod "iPod" could not be restored. An unknown error occurred (21). HELP PLEASE !!!!!!!!!!!

Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694#error21
In the future, do use the large font. It is hard to read.

Similar Messages

  • Help my ipod touch 4th gen. wont turn on it wont even show the symbol to say its dead Help im really scared and if its broke i cannot afford another one!

    it wont even show the symbol that its dead please help me

    Connect it to a wall charger for at least 30 minutes. After that time, while it is still connected to the charger, Reset it by holding down the sleep and home buttons until you see the Apple logo, then let go of the buttons. Might take a few tries.

  • My ipod touch 4th gen wont turn on or charge and is in recovery mode.

    my ipod touch 4th gen wont turn on or charge and it is in recovery mode but when it says preparing to restore it on itunes when i plug it up then the ipod disconnects from the computer and just shuts off again help me please. when it does act like its going to charge it doesnt charge and just brings up the "connect to itunes" thing.

    Error 1604
    This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
    If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
    Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
    Restore and wait for the error.
    When prompted, click OK.
    Close and reopen iTunes while the device remains connected.
    The device should now be recognized in Recovery Mode again.
    Try to restore again.
    If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
    http://support.apple.com/kb/TS3694#error1604

  • Ipod Touch 4th Gen wont turn on or charge

    Ipod touch 4th GEN
    I have had my I pod nearly 3 years.
    It worked fine, nothing wrong with it.
    I went to take a photo and the shutter screen froze so i held it the home button and lock button and then it turned of. I waited for it to turn back on but it wouldnt
    ive tried charging it and nothing apears on the screen, its just black and no charge picture nothing. the only time it froze was when i went on camera app. other apps were fine, and camera was fine because I was using it on a different app.
    I've tried holding home and lock button in for 30 secs, nothing worked.
    i cannot connect it to itunes
    What could this be?
    Is it fixable as i need to take it away on holiday with me in 2 weeks.. I really cannot afford to buy another!

    I have the same this but mine is brand new. And I plugged it in a everything and it will not turn on and I really need it!!

  • My iPod touch 4th gen wont turn on it just shows the Apple icon. How do i fix this?? Please help!

    iPod wont turn on help

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod touch 4th gen wont turn on or go into restore mode

    my 8g 4th generation touch died one day and now it wont turn on at all. ive tried charging it for about 45min and nothing. ive tried using laptops and wall chargers to turn it back on but nothing happens. i tried pressing the lock button and home button at the same time but again nothing. i absolutly need whats on that ipod. please help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer          
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Someone please help my ipod touch 2nd gen. wont turn on and it tries to start up and it tells me to connect to itunes!

    ok so i have an ipod touch 2nd generation and i have had it for many years.   A few months ago it would not turn on and kept telling me to connect to itunes but the problem is my itunes library is set up at my dads house and i live with my mom.  so i tried connecting it to my laptop to see if it would turn on. well it asked me if i wanted to restore it and i was really tried and couldnt think what restored meant so i clicked yes! and it wiped out my entire library! i was in tears because i had had $50 worth of music and apps that werent backed up!  so i sent my ipod to my dad and got everything sorted out.  but last night i tried to turn my ipod on and it wouldnt turn on so i just plugged it in to charge and left it. i came back to see if it was done and it wouldnt turn on and it told me to connect to the itunes store. i probably have about $50 worth of music that is not backedup this time!  omg i want to cry!  i am smart enough to not pulg in into my laptop because i know what restore means now! and i have tried holding the buttons down and everything and i let it charge all day!  what do i do! please please help me! if i send it to my dads will all of my music that is not backed up sync into my library? or will i lose it all?!?! please please help me!! HELP!!!

    I have the exact same problem :|

  • Ipod Touch 4th gen wont turn on, or install drivers properly...

    I Have an Ipod I had recived from my cousin to try and fix. The Ipod does not turn on but the first time I plugged it in, the drivers installed correclty, but I could not restore it (error 1600) Then I tried DFU mode, that didnt work. So I then uninstalled the driver to try and re-install it, now it shows up as 'Apple Mobile Device (DFU Mode)' with a yellow exclamation mark and won't properly install the driver or show up in Itunes. Any ideas on getting the Ipod out of DFU and properly reinstalling the drivers? I've already tried re-installing Itunes for this. I have also tried every possible solution on this website for the 1600 error. Any help is appreciated. Thank you.

    How long did you hold the buttons? Keep holding them until the Apple logo comes on. May take up to 30-sec. As far as Apple changing you, if it's under a year old, them may do it for free. 
    Basic troubleshooting steps 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My ipod touch 4th gen. wont turn on

    I dropped my ipod maybe about a month ago it still wont turn on It dropped screen facing down and it was being really laggy before it wouldn't turn on and it keeps going black after 6 seconds of the apple logo showing

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • My ipod touch 3rd gen wont turn on or charge and laptop couldnt even detect it. no indication that its charging even in laptop no heat up at the back. how can i fix it? help please

    my ipod touch 3rd gen wont turn on or charge,laptop doesnt even detect it. no indication that its charging even in laptop no heat up at the back. how can i fix it? it happened after i plugged it in a socket then shows not supported with this accessory....help please.........thanks

    Try:
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar

  • My ipod touch 5th gen wont turn on!! Help!!

    My ipod touch 5th gen wont turn on!! Help!!

    Try:                           
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • HT3529 My iPod touch 4th gen wont receve any picture messages!!!! HELP ME!

    My iPod Touch 4th Gen wont recevie any photo messages that are sent to me. I can send photos to someone else but if they send one in retun I dont get it.
    I dont know whats wrong with it.
    Please help!?
    Its a White iPod 4th Gen.

    This can help! http://support.apple.com/kb/ts2755
    Good luck to you!

  • My ipod touch 4th gen wont sync with itunes 11

    My ipod touch 4th gen wont sync with itunes 11, keeps getting so far then times out.
    Ive tried resetting it but doesnt seem to help.

    Try rooboting the computer.
    Try different cable and USB port
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP

  • My Ipod touch 5th Gen wont turn on or charge...

    My week old Ipod touch 5th gen. wont turn on or charge. When it is connected to the computer or a charger it shows the dead battery symbol and never charges even if left connected for over and hour.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • My new ipod touch 4th gen wont show up on itunes nor in my computer

    my new ipod touch 4th gen wont show up on itunes nor in my computer

    http://support.apple.com/kb/TS1538

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