Help! My iPod won't turn on and itunes doesn't recognize it.

When I try to turn on my ipod nothing happens, the screen just stays black. I tried connecting it to itunes so I could restore it but itunes won't recognize it.

I'm having the same problem. it's like my iPod had a sudden and massive heart attack!
It was in my cold car for quite a while, but that's never affected it B4. Any ideas?

Similar Messages

  • My iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device

    my iPhone is stuck in recovery mode, it wont turn off and itunes doesn't recognize my device

    You'll have to put your phone in DFU mode and restore.  Search this forum to find instructions on placing your phone in DFU

  • IPod touch won't turn on, charge, iTunes doesn't recognize it, and the hard reset doesn't work

    My iPod touch 5th gen died so I put in it the charger. Now even the dead battery screen doesn't come on. iTunes will not recognize it, The hard reset won't work, recovery mode doesn't work. Does anyone know how to fix this?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My iPhone won't turn on and iTunes doesn't detect it.

    So I recently won an original iPhone in an auction on eBay (for parts or not working.)
    The seller mentioned that it gets stuck on the apple logo which it does, and iTunes also doesn't detect it.
    I really need help, how can I restore the phone?
    I really need this, as I can't call/text anyone at the moment!
    Please help!

    If you're sure it's charged, then there's a problem - perhaps why it was put up on eBay.
    Does it have a sim card installed?  Is there absolutely nothing coming up on its screen (is it black)?  Or do you still get the Apple logo?  It may previously been jailbroken, in which case we can't help.  I would suggest that you contact the provider on eBay and ask about jailbraking.

  • My ipod won't turn on and my computer doesn't recognize it, i have tried to reset it but it still won't do anything please help

    my ipod won't turn on and my computer doesn't recognize it, i have tried to reset it but it still won't do anything please help

    Try here.
    iPod Troubleshooting Assistant
    Make sure and select the correct iPod.

  • My itunes need a update and i pluged in my ipod awhile doing the updat now my ipod won't turn on and the screen has a itunes ion on it what should i do

    my itunes need a update and i pluged in my ipod awhile doing the updat now my ipod won't turn on and the screen has a itunes ion on it what should i do? i really need the help

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Ipod won't turn on and isn't recognized

    I've tried everything with my ipod, but it just isn't working. I would love to be able to fix it myself but I can't figure it out at all.
    My ipod is a 30g 5th generation one. That "sad face" icon comes up every time I try to turn it on for a few moments, then it just shuts off. If I try to charge it, it does that same thing over and over again. Also, when I plug it into my computer, it doesn't show up on itunes or any files.
    Yes, I have put it into disk mode then plugged it in. When it's NOT hooked up to the computer, and it's just being charged by something else, it charges in disk mode. But if I put it in disk mode then plug it into the computer, it stays in disk mode for about 15 seconds then shuts off. The computer won't even recognize it in disk mode either.
    So here are my main problems: It won't turn on, the computer doesn't recognize it, and putting it in disk mode won't do much.
    I HAVE tried different cables and ports, it still does the same thing. I have also tried a completely different computer. It still doesn't work.
    What I really want to know is how to restore it with all these issues, if that's possible. An even better one would be how to get my computer to recognize it.

    it sounds like your ipod need hardware.
    I would book an appointment for a genius bar. http://www.apple.com/retail/geniusbar/

  • Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    Hi I just upgraded software through iTunes then unplugged iPhone now it is stuck on the connect to intunes screen, it won't turn off and iTunes and my computer won't recognize my phone? Please help

    My phone is doing the same thing. My computer acknowledges that I have connected my iPhone 4, however, iTunes will no longer connect or sync to my iPhone 4. I have uninstalled iTunes, Bonjour and all Apple products from my pc. I have re-installed them back on. I have reset my phone. I have emptied my temp folder. I have done everything. If my iPhone cannot update and sync with iTunes then I may as well get another phone from somewhere else. I am disappointed that I cannot resolve this issue.
    Rebeccaspe31, were you able to resolve your issue? If so how?

  • My ipod stays at the apple logo whenever i try to turn it on and Itunes doesn't recognize it when i plug it in to the laptop. What do i do?

    My ipod stays at the apple logo whenever i try to turn it on and Itunes doesn't recognize it when i plug it in to the laptop. What do i do?

    Try This...
    Reset  ( No Data will be Lost )
    Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
    Wait for the Apple logo to Appear...
    Usually takes about 15 - 20 Seconds... ( But can take Longer...)
    Release the Buttons...
    If no joy...
    Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • My ipod is stuck on hold mode....i tried plugging into a power source but it doesn't respond and iTunes doesn't recognize it...i also tried playing with the hold key but nothing happens...i have a iPod classic plz help :(

    my ipod is stuck on hold mode....i tried plugging into a power source but it doesn't respond and iTunes doesn't recognize it...i also tried playing with the hold key but nothing happens...plz help

    Have you tried holding the centr button and menu. This will force a shutdown.

  • Hi,I had an ipod touch 3 and then buy an ipod touch 4 and never went back to update the 3, and remained in the 3.1 software and now try to update and could not and to top it I restored it and now it doesn't work and itunes doesn't recognize. WHAT CAN I DO

    Hi,I had an ipod touch 3 and then buy an ipod touch 4 and never went back to update the 3, and remained in the 3.1 software and now try to update and could not and to top it I restored it and now it doesn't work and itunes doesn't recognize it. WHAT CAN I DO?

    OMG!!! NEVER MIND, I JUST DID IIIITTTTT!!!! YAYYYYYY!!!

  • My iPhone 6 was stolen and i got it back, but the pass code was changed and so was the touch-id. and now im locked out of the phone because ios 8.1 requires either of the passwords to access the phone. and iTunes doesn't recognize it so i cant restor

    My iPhone 6 was stolen and i got it back, but the pass code was changed and so was the touch-id. and now im locked out of the phone because ios 8.1 requires either of the passwords to access the phone. and iTunes doesn't recognize it so i cant restore it at all PLEASE HELP

    Take it to an Apple Store, take proof of purchase with you.

  • My ipod won't turn on, and won't stay charged

    My ipod nano won't turn on and won't stay charged it will always die after like 4 hours off the my ihome and it would be on sleep mode and on hold, plus everytime I plug it in to my computer it makes a annoying buzzing sound so what should I do I need help!
    Dell (ick)   Windows 2000  

    aand I have had my ipod for like 1 year

  • My iPod won't turn on and it makes an eerie beeping noise

    I took it to a Genius Bar yesterday and the iPod was working and today it went to its original state as the day i took it there and they said that it needed to be restored which it did and it was also to be charged for 5 hours, which it did, and they deleted everything in it. A lady blanked it out so it would work and now it doesnt.
    when i put it in a charger(wall & Pc) it wont turn on and go to the pic with the apple on it. I tried reseting it and i cant restore it only at APPLE and I cant do it here on my PC.
    Its not my Pc its on every charger in the apple store and all my friends house.

    Welcome to Apple Discussions!
    See if the steps listed here help get your iPod turned on...
    iPod Won't Turn On
    btabz

  • My ipod won't turn on and it won't stop displaying do not disconnect

    The do not disconnect icon will not go away but my ipod also won't come up on my itunes so i can't eject it from there. so i just disconnected the cord anyways because i was annoyed. now it won't turn on and keeps showing the folder with the ! and under it apple.com/suppport/ipod and when that goes away the do not disconnect icon comes back up. any hope that i can fix it without sending it in? thanks!

    Welcome to Apple Discussions!
    See this...
    iPod Displays A Folder With An Exclamation Point
    btabz

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