Help. My iTunes froze and when I opened it back up, it looked like it did when I first downloaded it. My files are still in Docs

Help, my iTunes froze and when I opened it back up, it looked like it did when I first installed it 2 yrs ago. An Apple rep helped me uninstall and reinstall about 2 weeks ago, but it did it again. My questions is this: My files are all there in iTunes Music file. How do I get them back on the application? My warranty expired Sunday 9-18-11. They were helping me with podcast issues and artwork being messed up so this is a different issue. I am so frustrated and my attempts are futile. Please help.

What did you do to iTunes and the library folder to troubleshoot the podcast issues? Try undoing whatever you did, you can also try looking for previous iTunes libraries folder or re-creating the iTunes library.
If that doesn't work, you'll have to import the music again.

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I believe that l made all the right connections to my tv and shared communities onm my computer and apple tv. But l rented "Fair Game" from iTunes Store and when it is downloading it comes with "Error in downloading" do it later. It hasn't after 2 days.

I am the proud owner of an Apple TV. I made all the right connections (l believe). HDMI to my SONY high def, establishing shared communities. But when l rented a movie from the iTunes Store ("Fair Game") it began to prepare for download when suddenly on my TV screen cames "Error in downloading, try again later. I have been trying for 2 days, and it's always the same message. I'm sure there's a simple explanation, and l'm just too dense to figure it out.
Thanks

yeah I have been putting in a suggestion every few months since the release of apple tv 2.
still just a sad face for us who would find that useful.
I keep hoping that the cycnical view is not correct - that they are only interested in updating the cash register part of streaming/rental/channels apple tv, not the user experience of the people who have been loyal customers for years and actually bought stuff.
so sad.
If I were not so lazy I would try and do more to push for this - there you go...we don't have it because I am too lazy.
sorry people, my bad.

Have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!

have reformatted my Imac using original discs (installed leopard (10.5)) tried to do the software update but it cant download the itunes update and when it gets to the configure update screen after restart for main update, it just gets stuck. HELP!
The configure bar gets about an 1/8 full and then just does nothing. I think its lists the update as combo update? cant remember with out checking.
I have tried to do the disk verify and repair but this has made no difference.
Please let me know what i need to do, I have reformatted the mac just to start over as was clogged with a lot of useless data, I had installed lion (10.7) from the app store previously and now cant seem to find a way to re install lion. I hope I dont need to pay for it again?

If you erased your hard drive, you'll need to reinstll OS X 10.6 Snow Leopard to access the App store. You won't have to pay for OS X 10.7 Lion again. Did you try booting to the recovery partition by holding the command and r keys down? If that's still there, you can reinstall OS X 10.7 from there.
If you're looking to install the current iTunes, you need OS X 10.6.8 at a minimum.
If you're still trying to update OS X 10.5 Leopard, you can download the combo update from here. Download, use Disk Utility to repair permissions, apply the update, then repair permissions again. That will take you to OS X 10.5.8.

Just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything??

just bought macbook pro and want to download purchases I have already made from itunes apps but when it says downloaded can't find it. I have run a search and found it in my mac but unable to open or do anything?? Do not understand what is happening.

robynmm wrote:
so how do I get the same apps for my macbook pro? or is that not possible?
Not sure if that same Application is designed for Mac Os x, Search for Applications on App Store instead of iTunes on your Macbook Pro, as Applications available on iTunes Store on a Macbook is designed to work only on iOS Device like iPhone, iPad and iPod Touch and whatever is available on App Store on Mac is designed for Mac Os x.

I have Windows XP, 32 bit version 2002 Svc Pack 2 and when trying to download iTunes 10.5 I am getting the following "The older version of Bonjour cannot be removed. Contact your tech." I've tried a good number of remedies to no avail. Can anyone help?

I have Windows XP, 32 bit version 2002 Svc Pack 2 and when trying to download iTunes 10.5.1 I am getting the following "The older version of Bonjour cannot be removed. Contact your technical support." I've tried a good number of remedies to no avail. Can anyone help?

For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you are running 64-bit Windows and the above steps haven't helped try installing the version of iTunes that can be downloaded from this support document. iTunes 12.1 for Windows (64-bit — for older video cards)
If you still have no luck try reinstalling iTunes 12.0, links in the user tip.
tt2

Help - upgraded to itunes 7 and it wont open

Itunes 6 was working fine. I upgraded to itunes 7 and when it had all downloaded the new version would not open. I have turned computer off and on and I have tried to uninstall and re-install it but i still cannot open it. Any ideas pretty please?
Dell Windows XP

replying to splottboy
After installation norton internet security says itunes is trying to use internet & recommends automatic configuration which I accept, then itunes fails to open. Computer shut down is also very slow following the installation of itunes7
those symptoms are very familiar. by any chance, is that Norton Internet Security 2005 installed on the PC? if so, let's try giving the trusty Lorraine M technique a whirl:
Lorraine M: NIS/itunes problem rectified

Please help I forgot confidential answers questions to my account The problem I shipped itunes card and when I buy from my request answers"

Please help I forgot confidential answers questions to my account The problem I shipped itunes card and when I buy from my request answers"

Call AppleCare for your country and request help resetting the questions.

I just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

i just bought iphone5 last 2 weeks.At first week i can use itune apps after these last 3 days i try to use itunes again and i couldnt open it...same as app store...please help me to solve my problem...thanks and god bless...

Thanks Jakob. You are correct.
I just finished another "experiment".
I transcode the whole clip 1,2,3,4,5,6,7 to another ext Western Digital HDD and got the Error -50 too. Problem is this ext Western Digital HDD is Daisy chained to the LaCIe.
So, I tried transcoding to another ext Western Digital HDD connected to my router. And this time NO PROBLEM.
So, I should readjust the FW800 connectors.
What do you mean by the controller of the Firewire ?
Thanks
Jakob Peterhänsel wrote:
All I'm saying is, the error -50 from the Finder normally means there is something spooky going on.
Here, the LaCie drives become unstable. In the few cases where I'v actually opened the cage and put the HDD into another mount, the HDD seems to be fine, so I suspect it's either the FW connectors of the controller itself.
If the drive is under warranty, replace it, otherwise, move your data to another drive if it startes to do so frequently.
Here, the drive will 'behave' normally for some time after a reboot of the OS, but it's a pain to reboot every X hours...

HT5312 OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase

OMG! I can't remember my security questions - answers. It won't let me schedule a call. And when I provided a rescue email address, it still made me answer the security questions I did not know! Can anyone help me get into Itunes so I can purchase music?

Using this link: http://support.apple.com/kb/HE57, click on:
Get Support
See All Products and Services
More Products and Services
Apple ID
Other Apple ID Topics
Use My Apple ID to Manage Security Questions
Then click on the box that says "Contact Apple Support"
This will give you a case number as well as the phone number to call when you are ready.
Cheers,
GB

I opened an itunes account and when asked to verify my account, the link to verify was not sent

I opened and itunes account and when asked to verify my account, the link to click on was not there.

Okay, so I just got around to 'trying' to create and Apple ID for my daughter for her ipod as suggested above BUT I accidentally used her b-day and of course she is not old enough!!! So then I got off the internet etc and tried to create an apple ID for her using my b-day and it still would NOT let me, saying that I do not meet the minimum age reqirements!:( I am SO frusterated right now...it is not like I was going to let her have any control over what she purchases anyways, seeing as how she is 7yr. and we are generally strict about what she listens to. Is there any way that I can do this for her?
Thanks!

I can not download itunes 10.5 when i am downloading it comes in a window and says this message saying i can't download it because of somthing i don,t have on my pc(- help!!!!!

HELP I CAN NOT DOWNLOAD ITUNES 10.5 WHEN I AM DOWNLOADING IT A WINDOWS COMEST UP SAYS I CAN NOT DOWNLOAD ITUNES I NEED HELP PLEASE PLEASE PLEASE

HELPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP PPPPPPP
PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP
PPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPPP

My ipod froze and when i tried to restore it it said it was locked with a passcode

My 32gb ipod touch 4 froze and when i tried to restore it on itunes it said "iTunes could not connect to the ipod because it is locked with a passcode.You must enter your passcode on the ipod beore it can be used with iTunes."But i cant enter the passcode if i cant even get passesd the ipod boot logo.
PLEASE HELP ME

Place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My nephew and I use the same iTunes account and when I add an app it is loaded on to his iPhone and vice versa... How do I make that stop?

My nephew and I use the same iTunes account and when I add an app it is loaded on to his iPhone and vice versa... How do I make that stop? I have already unchecked the "Auto Update Apps" button. It happens with all purchases in the app store and on iTunes. HELP!

I also think separate accounts is the way to go....if he is over 13yrs also remember if you do make an account for him and use your bank card all purchases will be charged to your card.

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

I have purchased and began to download music several times. While i is downloading iTunes quits and when I come back to iTunes my account has been charged and my songs have not been downloaded? How do I get my songs?

Hi there Angel T,
You may find the articles below helpful.
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
-Griff W.

HELP my iPod froze and wont turn back on!!!

my ipod froze and when i reset it the screen just went black and now nothing will work. please help, thanks.

You could try plugging it into power - not pc

Help. My iTunes froze and when I opened it back up, it looked like it did when I first downloaded it. My files are still in Docs

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