Help.  My ITunes library content vanished. Cannot find files anywhere .

Help.  My ITunes library content has vanished. Cannot find files anywhere .  Still accessing store via my phone and all my purchases are there etc but on my laptop the library is empty.. I have AVG and have put Itunes as exception as read that might be an issue.  Im really not sure what to do .

Hi sooz180,
Welcome to the Apple Support Communities! I understand you can see all of your purchased music on your iPhone but the library on your computer in iTunes is empty. If the music was purchased from iTunes you can get this music back to your iTunes Library two different ways. You can either transfer purchases from the iPhone to the iTunes Library, or you can just download the music again from the Purchased section of iTunes. I will post the information on both ways to recover your purchased music below.
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
Download past purchases
http://support.apple.com/kb/HT2519
I hope this helps,  
-Joe

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