Help! My keys and touch screen are not working

Does anyone know what's wrong with my phone. The keys have stopped working and also my my touchscreen is not working. Yesterday I done a reset and I was able to do a text message but five minutes later the keys stopped working again.
Help please as I can't do anything on my phone now
thanks

Device info
Your carrier:
Blackberry 9800 v6.0.0.246,
Apps and free space
Total space 3.5g free space 3.0

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