Help, my mac book pro died and i may not be able to transfer my creative suite programs onto my new mac?
can i re download my creative suite which i purchased 3 years ago? as you can appreciate it was very expensive so i don't want to be up for the cost of a new one. the records of my transaction are also located on my dead mac.
You likely never have to repurchase any Adobe product - and depending on which version it might not be available for purchase anyways.
You have not identified which Creative Suite, so here is a general link to lead you to the download for whichever version it might be...
Download and Installation Help -
https://helpx.adobe.com/download-install.html
You will need your serial number to activate the installation. If you have no record of it then you might be able to find it thru your Adobe account online. If you remain unable to locate it, you can try contacting Adobe support thru chat. If you/they can somehow confirm you own the product they might be able to provide you the serial number you need.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )
Similar Messages
-
How to download Creative Suite 5 onto my new mac?
I bought the adobe creative suite 5 online as a student from the adobe website, and its on my old mac but I just bought a new mac and don't know how to transfer it onto my new one?
Download the trial version from http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
Follow the Very Important Instructions on that page first BEFORE you click the download links.
Install then enter your serial number to license it. -
My 2012 mac book pro died and won't turn on
My battery was at 0% when it went off and when I plugged it in it refused to charge.
I first I thought it was just to socket or my charger then I decided to move to another room and it still didn't work.
I then tried my charger on my sisters laptop and it worked fine . I dont know what is going on the light on the charger is a really faint green.
There is no apple store around me unfortunately .vanessa2595 wrote:
There is no apple store around me unfortunately .
What about an AASP?
AASP's Outside of the USA
How to find your nearest Apple Authorized Service Provider (AASP) -
My mac book pro crashed and the logic board died. They said that i could get the hard drive out and it should have all my files on it. How do i get them off and put them on my new computer?
Mj
Do you mean a case for the external hard drive? See here. Hope this may be helpful to you.
Regards,
Joseph -
Color don't work well in Mac book pro 13" and monitor flash sometimes? Please help me!
Color don't work well in Mac book pro 13" and monitor flash sometimes? Please help me!
Please describe the problem in as much relevant detail as possible. The "etrecheck" fad hasn't made that step any less necessary. The usual results of posting etrecheck output on this site without a full description of the problem are very poor.
The many "failed" warnings that etrecheck sometimes spews mean nothing. Those warnings are not a reason to reinstall the OS, or to do anything else at all. They should be ignored.
The better your description of the problem, the better the chance of a solution.
For example, if the computer is slow, which specific actions are slow? Is it slow all the time, or only sometimes? What changes did you make, if any, just before it became slow? Have you seen any alerts or error messages? Have you done anything to try to fix it? Most importantly, do you have a current backup of all data? If the answer to the last question is "no," back up now. Ask if you need guidance. Do nothing else until you have a backup. -
Each time I open FCPX my mac book pro freeze and I get a blue screen and my mac book is completely frozen...
Have you removed those plugins ? They could be in your Movie folder or Library - application support - FCP- plugins - effects
-
We had our Mac Book Pro stolen and have not been able to recover the serial number from our Best Buy receipt. We did register it with Apple during the set-up and downloaded music on it thru ITunes. Any chance we can recover the serial number from somewhere? Any details would be helpful. Thank you!
You can try going here, using the same AppleID you used on the machine:
https://supportprofile.apple.com/
You should see a list of all the devices registered to you -
I need a new power cord for my Mac book Pro its the T type mag connector. I don't need a Tech just a new cord. How do I buy one. The closest Aplle store is 75 miles away and I do not drive.
Are you in the US? Order one from here: http://store.apple.com/us/browse/home/shop_mac/mac_accessories/power?mco=MTM3NjU xNDg
Or check out Best Buy. -
Hello,
I am trying to connect my laptop to my TV. The computer flashes blue after I plug the cable in but the TV says there is no signal.
I have a Mac Book Pro 2009 and a Samsung 32" Class (31.5" Diag.) 450 Series 720p LCD HDTV (2010 model).
I am using a mini display port to VGA adapter. I have sucessfully hooked up boh devices but it stopped working after a handful of times. I was wondering if there is anything I can do to fix the problem or is my cable broken?Some things you can try.
Startup Issues - Resolve
Startup Issues - Resolve (2) -
When will Windows 8.1 be supported on Boot camp 5? I have a new Mac book Pro 2013 and cannot install. Do I return the Windows version and try to download 8.0, or wait it out until it is supported? New to Mac's.
Apple please advise.Apple does not respond in these forums except occasionally an Apple employee will stop by. If you want to contact Apple, use the contact us link at the bottom of this page.
With respect to your question "When will Windows 8.1 be supported on Boot camp 5?" you are asking us to speculate as to when Apple will release their drivers supporting Windows 8.1. We do not know, and we can not speculate as to when. From the terms of use of this forum:
"Unless otherwise noted, do not add Submissions about nontechnical topics, including:
Speculations or rumors about unannounced products."
The planned dates of production or release of Windows 8.1 drivers are speculation about the drivers.
With respect to your other question, "Do I return the Windows version and try to download 8.0, or wait it out until it is supported? New to Mac's.". I answered you. -
i just bought a new mac book pro 13'' and i bought a toshiba 1tb hard drive aswell, i formatted it to mac but it will not show up on my tv so i can watch movies? and solutions or reasons why?
TVs don't support "Mac OS Extended (Journaled)", so you will probably have to use FAT32. To format the external drive, follow the same steps as you did to format it with "Mac OS Extended (Journaled), but in the erasing screen, select "MS-DOS (FAT)" as "Format". Note that FAT32 isn't compatible with files bigger than 4 GB. Also, you may have to format the external drive in a PC
-
I've ordered a new mac book pro 15" and i need to clean hard drive off my old PC...not really to move them to the mac, but just to save in case needed; mostly pics and office docs....any suggestions?
Buy an external USB hard drive and copy your data to it. Either that or burn them all to single or double layer DVDs (depending on amount of data you have). Or if it's really a small amount, consider putting it all on a USB memory stick.
-
I own a mac book pro 13" and I use parallels for work and desperately need the "pause" key that used to be on my PC. It is the equivalent of the f15 key. My keyboard only goes up to f12 and I have looked in here and on google and can't figure it out. doesn't anyone have ideas?
Thanks!I have found the solution for myself for the above. I use a specific scripting program which is accessed by Control A. To pause it, you need to use Control B. not sure if this would work for any other application but it resolves my dilemma after hours of trying!
-
I have a Late 2011 Mac Book Pro 17" and I want to install a Samsung 840 EV 2.5 1TB. What accessories if any do I need? I want to place my order once with all that is needed to install this equipment.
No you don't. All currently available commercial hard drives and SSDs have the same SATA connectors in the exact same place.
As to being plug and play that is up to interpretation. The drive will plug into the cable but then you have to partition and format the drive for the Mac OS X operating system and then install OS X on it or restore from a Time Machine backup or Clone from your original drive to the SSD. Those things aren't necessarily Plug & Play. Not hard, just time consuming. Some more than the others. -
Mac book pro, overheats and shuts down as 2 hours the use
mac book pro, overheats and shuts down as 2 hours the use
Hi, I am facing the same issue.
Did you able to solve your issue? Please advise.
Maybe you are looking for
-
It's already the third time that i post the same question, please help me!
I am writing a simple guestbook that is able to insert and fetch text and image from database and display them. There is a html that forms the parameters to this servlet, some text information such as "name", "address" and one picture. Insertion and
-
How to get rid of #widget extension in URL
Hi there, Couldn't find an answer to this anywhere on the web - hope you can help me out. I created a webpage with in-page navigation options. So you click a link on the page and are redirected to another section of that same page, like for instance
-
Why facetime is not working in ipad mini with retina display because of purchasing it from dubai
WE HAD BOUGHT AN IPAD MINI FROM DUBAI AND ITS FACETIME IS NOT WORKING BUT WE WENT TO AN APPLE STORE IN INDIA LUDHIANA PUNJAB BUT THEY TOLD US THAT THEY HAVE NO SOLUTION TO IT SO WHAT DO WE DO NOW.
-
First of all, sorry for my english, i'm spanish . My connection to internet was like this (now i've changed) iMac ->(wifi)-> router1 ->(ethernet)-> router2 -> Internet. I always used the OpenDNS (208.67.220.220/208.67.222.222) and all my applications
-
I need a moderate example for interactive report with little bit complexity in logic could any body provide me any report or atleast link so that I can able to learn ,As Im very fresher to reports Im interested to knew about the reports development b