Help! my mac wont turn on or charge. the charger light is a dim green (ive used several different chargers) what should I do?
My mac was working and charging fine yesterday. I woke up this morning and it would not turn on or charge. When I plug in any charger the charge light is a faint dim green. I dont know what to do.
Keep it plugged in for couple of hours.
You may have to take the computer to the Apple store to have it checked.
Best.
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My mac wont turn on. It is charging and the on light is on when the computer is shut but once I open it the light turns off and the screen is black. I turn it off and then on again and the start up noise goes but it is still black - Help!?
Claire, please post your machine specs as requested. There are some variants of the MBP with specific hardware issues. Example: the older "silver key" MBPs with 2.2Ghz and faster processors can have a defective video chipset that produces a black screen or distorted video. That problem is covered under an Apple program that will fix this at no cost to you if you computer is that model.
Do "About this Mac" from your Apple menu and, in the resulting window, click the "More Info..." button. That launches System Profiler for you. The first screen looks like this:
The second line, "Model Identifier" (or "Machine Model" if you are running OS10.4) precisely identifies your MBP variant. Post that, and include it in your equipment info in your profile for future posts. That means people don't have to ask, and you get faster help that is targeted to your specific model. Saves everybody a bunch of keystrokes and you get better advice. -
i plugged a usb in to my macbook pro and rhe computer went off and wont turn back on. the power light doesnt light. what do i do??? help!
Do you have Apple Care? Is there an Apple Store near you?
Sounds like a hardware fault... -
my iphone 6 wont turn on after i updated it and it doesn't work to restore it in itunes. what should i do?
Hello ole-gunnar,
Thanks for using Apple Support Communities.
If your iPhone is unresponsive after updating your iOS version, then I'd like you to please follow the troubleshooting below.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Alex H. -
My ipod will not connect to itunes. I reset the ipod touch. uninstalled itunes and installed it. Turned off firewall however the device manager still does not show Apple mobile device usb. What should i do next? I have windows 7.
See:
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7 -
My MacBook Pro shut itself down and now it won't turn back on and the power light keeps flashing the amber light. I don't know what to do, and this has never happened before.
Hello Toby135
Reset the SMC or System Management Controller to resolve issues with the power on your MacBook Pro and power adapter.
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Regards,
-Norm G. -
PLEASE HELP! MAC WONT TURN ON!!!!
My fellow mac users, I am hoping that ya'lls wisdom can solve this problem I just encountered a few days ago. I have a White Macbook 13inch and have had it since 2008. I just recently upgraded everything. New 320gb hard drive, 2gb RAM, Snow Leopard, and iLife 2011. I have been using it all for a month now and everything is running beautifully.
Last week, I turned my computer off, as usual for the night and when I woke, the computer would not turn on with the power button. I opened up the computer and dusted it and still nothing. I ordered a replacement keyboard from ebay and plugged it in and low-and-behold, It turned on. I wanted to make sure that the original keyboard was broken so I plugged that one in and it worked as well. Including the power button.
Now I just tried to plug the new one in and it doesn't work at all. But the original does. I am worried if I turn off the computer again, I won't be able to get the mac back on. If anyone has ANY suggestions, they would be most appreciated. I don't want to take it to Apple because I know they will charge me $400 for this computer and I clearly don't have that. Any advice would be most gracious!
Thank You!Did your replacement regimen include a new battery? Have you ever calibrated the battery? : http://docs.info.apple.com/article.html?path=Mac/10.6/en/9036.html
Reset the SMC? : http://support.apple.com/kb/HT3964?viewlocale=en_US
Does it start normally when the battery is removed entirely?
Does the Magsafe adapter still show a green light when connected and fully charged?
To check the number of cycles and 'health' of your battery, click on Apple in the menu bar, About This Mac, More Info, and Power. 'Average' lifespan of the standard battery is considered to be about 300 cycles, and a removable MacBook battery typically registers at least 4800-5000 mAh fully charged when brand new.
Last possibility that comes to mind is that you're wearing out the power switch if you indeed turn it off every night. In my experience, OS X is stable enough that I often leave mine run for weeks without a restart. I just close the lid when I'm not using it.
Message was edited by: kostby -
My iPad wont turn on and shows the charging battery icon even though the battery is charged
Any ideas?
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased.
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Home button not working or unresponsive, fix
http://appletoolbox.com/2013/04/home-button-not-working-or-unresponsive-fix/
Fixing an iPad Home Button
http://tinyurl.com/om6rd6u
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
Plz help my iPad wont turn on I pressed the home and power button and the screen just turn into a glitch plz help
Try this - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Frozen or unresponsive iPad
Resolve these most common issues:
• Display remains black or blank
• Touch screen not responding
• Application unexpectedly closes or freezes
http://www.apple.com/support/ipad/assistant/ipad/
iPad Frozen, not responding, how to fix
http://appletoolbox.com/2012/07/ipad-frozen-not-responding-how-to-fix/
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
Black or Blank Screen on iPad or iPhone
http://appletoolbox.com/2012/10/black-or-blank-screen-on-ipad-or-iphone/
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
My iphone 4 wont turn on after hours of charging, normally i would press the lock button and home button together but my lock button stopped working afue weeks ago. Help!
Hello Kimbo1991,
It sounds like your phone is not successfully booting even though you have reset the device. I would next recommend attempting a backup and restore to iTunes with this article:
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/ht1766
If you are unable to restore with iTunes I would next put the device into recovery mode, and attempt the restore again:
If you can't update or restore your iOS device
http://support.apple.com/kb/ht1808
Thank you for using Apple Support Communities.
Regards,
Sterling -
My iphone randomly turned off out of nowhere. I was getting dressed, my phone was working one minute then literally the next it syopped now it wont charge i cant turn it on however the phone is on cause i called it and it rang. What to do? help please. I tried putting it in DFU mode but my lock button doesnt work and my phone wont charge so i cant connect to itunes
There is no reason to put it in DFU mode, a reset should work. Although, without a working power button it is not possible to reset the device.
Sounds like it is time to replace the damaged device. -
My iPhone 5 shows it's charging but wont turn on even with the hard reset and restore. Just keeps showing low battery. HELP PLEASE
I usually sleep with my phone on charge through the night and I haven't had any problem since, I left my iphone 5 charging last night and in the morning it stated 100% charged so I decided to turn the power off normally (Hold the hold button till it says slide to turn power off) I turned it off and suddenly my iphone went straight to low battery. Although I have been having weird battery percentage changes for example it would stay on 1 % for an hour or so or drain really quickly.
I have restored it as i thought was the thing to do all it's doing it restoring and still stating low battery and I have charged it for hours +. I can't hard reset it nor restore it NEED HELP PLEASE.
Most Apprieciated.Hello, skittles_5ive.
Thank you for visiting Apple Support Communities.
You may find this article helpful in troubleshooting your issue. If all troubleshooting steps have been processed please see step 6.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Regards,
Jason H. -
Hi, a dvd got stuck in my mac mini and after looking at solutions online and attempting some not only has the dvd not ejected but my mac wont turn on properly, there is simply a white blank screen, can anyone help me please? thanks
Hi Claire, sounds dire, but some things to try...
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.
Intel-based Macs: Resetting the System Management Controller (SMC)...
http://support.apple.com/kb/HT3964 -
We have iPhone 4 and I plugged phone into after market hardwired plug in car (that we have used successfully for two years). The screen has gone black and wont turn on. Phone was charged. I have tried force quit- home screen and top button. iTunes is not recognizing phone when I plug into computer. help pls
FIRST charge with an Apple charger for at least 15 minutes. Then hold the HOME and SLEEP buttons at the same time until an Apple logo appears. Hold for up to 30 seconds. If nothing happens the phone hardware has failed.
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My ipod touch 5th gen. 16gb ios 8.1.2 wont turn on, i press the power button and nothing happens, and my home button doesnt work, PLEASE HELP ME OUT!!!
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
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