Help! My MacBook is all of a sudden not working. I can login to my account but as soon as I do that the screen goes completely white. I can change the volume and I have a mouse but that is it. I've tried safe starting my computer and that doesn't work.
Help! My MacBook is all of a sudden not working past the login page. A white screen comes up that I cannot get rid of. I attempted a safe start up and that failed as well. It's a white screen where I have a mouse and when I click the volume buttons I can hear it working but nothing else just white. Please help.
Something you can try is resetting it all Settings > General > Reset > Reset all settings. Or go to Settings > Store & sign out & log back in. Another thing you can do is restore your ipod. This has happened to me but the only thing i did was that i created a new account but try doing the things above i just told you. :)
Similar Messages
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I tried to start my computer and just have a white screen. Does anyone know what this might be?
I tried to start my computer and just have a white screen. Does anyone know what this might be?
Not good news. But you will need to be more descriptive. What version of OS X are you running? Did you do anything different prior to turning it off the time before this happened? Is their an Apple logo on the screen? Is there a spinning gear below the logo? What version of OS X was installed when the computer was new?
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I wanted to restore my ipod touch 4G, but everytime it is restoring with the apple logo, the screen goes partially white and my itunes says "error 9"... what should i do?
plz answer me~Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB troubleshooting, using a different USB dock-connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
http://support.apple.com/kb/TS3694#error9 -
Anybody can help me? I'm trying to start my computer and it shows this question mark. Then i restart it holding the option key and it shows a padlock with a password field. What password should i put? I would appreciate any help
Contact Apple, or if you bought the computer secondhand, the previous owner.
(118258) -
I am trying to start my computer and it is coming up with a blank screen.what do i do?
I am trying to start my7 computer and it is coming up witha blank white screen. Although when i start it the sound is working. What should i do?
Mac OS X- Gray screen appears during startup
Question (?) Mark, Blinking Folder, or Gray Screen at Startup
These are related but not identical issues. Their causes are outlined in Intel-based Mac- Startup sequence and error codes, symbols. Solutions may be found in:
A flashing question mark appears when you start your Mac
Mac OS X- Gray screen appears during startup
In most cases the problems may be caused by one or more of these:
a. Problem with the computer's PRAM - See Resetting your Mac's PRAM and NVRAM.
b. Boot drive's directory has been corrupted - Repair with Disk Utility.
c. Critical system files are damaged or deleted - Reinstall OS X.
d. The disk drive is physically non-functional - Replace the hard drive.
Note that the information I have provided is what Apple recommends, If other users suggest different solutions than found here, then be sure what they recommend does not impact on your warranty, if any, or ability to get continuing Apple service.
Please don't start removing drives or changing cables unless you know what you are doing and have exhausted other non-invasive alternatives outlined here. If you perform any work yourself that is unapproved by Apple, then you will void any warranty you may have and lose all further Apple Support.
Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
The main difference if you are using Lion or Mountain Lion is that you must first boot from the Recovery HD. Simply boot from the Recovery HD to perform the above.
Reinstall Snow Leopard Without Erasing The drive
1. Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
2. Reinstall Snow Leopard
If the drive is OK then quit DU and return to the installer. Proceed with reinstalling OS X. Note that the Snow Leopard installer will not erase your drive or disturb your files. After installing a fresh copy of OS X the installer will move your Home folder, third-party applications, support items, and network preferences into the newly installed system.
Download and install Mac OS X 10.6.8 Update Combo v1.1.
Reinstalling Lion/Mountain Lion Without Erasing The Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion: Select Reinstall Lion/Mountain Lion and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
The video on my iPad 2 is frozen on a tv show, although it will play the tv show until the end. At the end, when I click 'done' the screen goes black so I can't see the other movies that I've downloaded. I've shut down a few times but it reverts to the same thing. How can I re-set the video feature or do what is necessary to get it working again?
Have you tried resetting the iPad:
Reset iPad: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears. -
I`ve just bought a Mac Book pro 15", did the required updates and since two days ago it freezes. Now I can´t even start the computer. the screen is allways white. how can I solve this issue??
The same thing happened to me... Since two days the ******* thing keeps freezing after a while. Then I try to reboot and the screen goes white and it doesn't boot. If I wait like half an hour it boots again.
I thought it was a hardware problem, but the Apple Hardware Test founds nothing at all. I think it has to do with the software update I performed 2 days ago.
(MacBook Pro 15" Early 2011) -
hi i am having trouble with games on my ipad as i have been playing them the screen goes white and i can't play the game i go back to the game centre on the ipad and click on the icon for the game and come up to play i push play buton and the screen come up again white so any body had the same problem could they let me no thanks
Quit the game and restart the iPad.
To quit the game - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that doesn't work try this.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. -
So yea my sister gave me her ipod touch and forgot her password, so I looked up how to restore it and it would not let me because it said I needed to sync the ipod up to the computer it had originally been synced to. Im nowhere near that computer and I just need to know is there another way I can restore to factory settings?
Place the iPod in recovery mode using one of these programs and then restore via iTunes.:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Try on another computer too and try another cable. -
Can anyone help me on this one? I got my IPAD 2 in June 2011. It never gave problems until a few days ago. It began to "hang", becoming non-responsive to all buttons. Then just yesterday morning, it went totally black. The display no longer displays. The Battery was charged 96%. I tried the power adapter, but had the same result. I tried the resetting, holding the two buttons for 10 seconds or more but no result. I have already restored it to the factory setting,(via my PC) and put back my apps etc. But after all this I still cannot see anything on the screen.
I know it is still working, because from time to timer I hear the message alerts, and other sounds.
Waht is the likely solution?Try a Reset...
Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
If no joy... Try a Restore...
1: Connect the device to your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
3: If the device doesn't appear in iTunes, try using the steps in this article to force the device into recovery mode.
From Here
Unresponsive iPad
http://support.apple.com/kb/TS3281 -
How to fix MacBook Pro when the screen goes completely grey in start up?
This problem has been since yesterday and I need help ASAP please! But my MacBook didn't start up after it had died so I had to power it up with the power button. The problem is the screen with the apple logo emerged with the loading circle but the screen was red! I don't know what that means, but after the screen moves on, it goes to a completely grey screen and doesn't go any futhure. Any help would be greatly appreciated! I saw that it may be because of a faulty wire which my I have been using a USB wire to recharge my phone that might be the reason, but the computer continues to freeze and has troubles starting up. Please HELP!!!!
See > http://support.apple.com/kb/TS2570
Also see > When I start up my Mac book a grey screen appears -
MY iPod Nano 2nd generation iPod has died on me. I've charged it both by connecting to my laptop and also separately. I press the centre wheel and menu and the apple logo appears for a few seconds, then I get a glimpse of the menu then it disappears again. I have tried everything even leaving it plugged into the power for about four hours but it made no difference. What can I do?
Probably not a good sign especially given the age of the device. Are you able to get it into Disk Mode long enough so that you can restore it in iTunes?
Putting iPod into Disk Mode
Otherwise, it might be time to have the iPod serviced or replaced.
B-rock -
When Firefox 5.0 opens the screen is completely white/blank..and there are no menu items. Any ideas?
My machine was hit with the XP Antispyware virus today. I cleaned it up and everything is working well except Firefox.
THANK YOU, Vivek, for your '''outstanding '''help!! "'''Always use the cursor keys to navigate within pages'''" WAS, in fact, selected, and deselecting has solved the problem! I have to wonder how that option became selected as a result of the upgrade -- or maybe I unintentionally pressed '''F7'''? -- but it's a moot point now.
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I've moved to Sweden from Canada, and when I plug my Apple TV in, I get the LED light and the Apple logo, followed by the Setting Date and Time message. After that, everything goes black and I can't make any selections. The LED lgiht is still on however.
Any help would be appreciated.Welcome to the Apple Community.
If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
Connect the micro USB cable to the Apple TV and to your computer.
Reconnect the power cable (only for Apple TV 3)
Open iTunes.
Select your Apple TV in the Source list, and then click Restore. -
HT201177 I get a chime and white screen, but after a few minutes the screen goes black. Help!
I came out to a black computer screen. I can see the mouse arrow but otherwise nothing. I disconnected the computer and tried turning it back on. It starts up like usual but bar going across under the apple freezes and the screen goes black. I can hear the computer running. Help!
That's just the iPod's backlight timer going off, signaling the iPod's backlight to turn off to conserve battery power.
B-rock
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