Help my macbook pro is dead

hello guys plz help me
my macbook pro is not booting at all when i pluged in the charge the charge led lighting green and when i press on battery indecator light its flashing for 5 seconds is my mac dead ? or its the battery ?
i have unpluged the batter and pressed 10 , 5 , 30 seconds the power button and re pluged in the power its still lighting green only and the mac wont boot wont start its dead
what is the problem ? if the charger light still on green and the batter light flashing 5 seconds when i clicked it ?

Your machine came with a 1 year manufacturers warranty, so no it is not covered by the original 1 year warranty unless you purchased AppleCare. AppleCare extends the warranty to 3 years from the original date of purchase so if you have AppleCare you may have some time left on it. You can go to this site and it will tell you what if any warranty is remaining.
https://selfsolve.apple.com/GetWarranty.do
If you are not covered by any warranty you will need to take it to an Apple Authorized Service Provider and they can repair it for you.
Regards,
Roger

Similar Messages

Pls help. MacBook Pro is dead. What could be the problem?

My macbook pro just suddenly won't turn on, won't charge and will not let me do anything on it. I bought it Sept 2010 and I never had any problems since.
When i plug the charger there is an orange light blinking, you wont even notice it so much. The battery life indicator on the side is not working too.
Here are the things I tried with another macbook pro:
Changed charger (my charger is working)
Changed the battery (my battery is fine) and put it back.
I saw online instructions but it seems my Mac still is totally DEAD:
1. Holding down power button for 10secs
2. Reset SMC http://support.apple.com/kb/ht3964
3. And Safe Boot and Fsck etc.. http://www.macworld.com/article/2018853/when-good-macs-go-bad-steps-to-take-when -your-mac-wont-start-up.html
I'm hesitating to try the dvd cause it might just get stuck inside since my Mac doesnt really respond to any.
And I could just go to the Apple Store and save time and effort but it's not that easy where I live in and I would like to have my Mac's life back asap.
Any help is appreciated!

Zap the PRAM.

Please help, my macbook pro is super hot, how can i fix it.

please help, my macbook pro is super hot, how can i fix it.

I am guessing you have just bought a new macbook pro, I did the same thing when I first unpacked mine.
You will get asked if you are using it on your lap, because they think that you are blocking the vents.
the macbook pro will get really hot around the E R T and F keys and I O P and L keys and the metal strip between the keyboard and the screen.
I have found the graphics accelerator heats the machine up more than the actualy processor.
you should report it to apple care before your 90 days is up, they may or may not send you to a genius booking. Just incase you have issues with your machine later due to the heat buildup early on, that way they have a log of the problem.
My macbook pro runs alot cooler than it did when i first got it, but still gets hot on heavy usage
You shouldnt really worry unless it shuts itself down as then you have some serious problems, when it gets hot u should be able to hear the fans running and it will prolly keep the temp aroun 101-104 c under heavy load. If you can't hear the fans, shut it down and take it back to the store.
Hope this helps you

Please help, my macbook pro won't boot

Hey there, i need help
My macbook pro wont start, so after i press the power button, the apple logo will pop out with a rotating circle below the logo, and there's also a bar below, but in my case that bar will only run til almost complete (there's only about 0.1cm left) and it'll suddenly go off
I've tried to use Safe Mode boot and fsck -fy, they didn't work.
I've also tried to enter the Disk Utility and repair the hd, but it keeps on experiencing error, it says "Error: Disk Utility can't repair this disk ...." for both the TOSHIBA and Macintosh HD
From what i remember i haven't ever used the Time Machine backup before
How do i fix this without losing my files? I have bunch of important projects there and i need to finish them soon
Please help, thank you

Hi srhnizomi,
If your Mac will not boot past the grey Apple screen, you may find the following article helpful:
Mac OS X: Gray screen appears during startup
http://support.apple.com/kb/ts2570
Regards,
- Brenden

My facetime doesnt work. If I call somone they see I call but when they accept it doesnt work and when they call me the green camera light turns on but no sound or pop up of the video chat screen appears, please help! Macbook pro user. MacBook Pro, OS X M

My facetime doesnt work. If I call somone they see I call but when they accept it doesnt work and when they call me the green camera light turns on but no sound or pop up of the video chat screen appears, please help! Macbook pro user.
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I just wanted to follow this up by saying that you were entirely correct in your diagnosis of the situation. My computer did have the faulty part you linked to. I brought my laptop in and specifically told them to run that test, had it fail and then argued with the person at the genius bar and the manager. Eventually they offered to have it sent out and have everything replaced for free of charge. They did so mainly because I had complained about graphical issues almost every other time I had come in with problems and no one ran the test. They should have caught this problem during my warranty, but they didn't, even though I mentioned the problem.
Anyhow, after having the part replaced, I haven't had my computer crash a single time since, or had many of the issues mentioned above. I've never had this experience before. Even brand new, I got occasional crashes. Hopefully this new trend continues.
I do find that web browsing is still incredibly slow. Web browsers just chug along at a slow pace, even though I have great internet speed. Maybe I'll try just deleting my web browsers and reinstalling them...
Anyhow, thank you for your help and knowledge Clinton.

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I have the first model of the unibody macbook pros. It started to get reall slow and id get that pinwheel often when using it. I transfered all of my important files to an external harddrive when i noticed it was starting to die. I then started messing around in disk utility at the startup menu and pretty much erased everything off the harddrive because now i get a flashing grey question mark folder at startup. I do have mountain lion installed on a usb drive and when i plug that in and boot up i get the disk utility, install osx, backup with time machine, and safari options. But nothing i do on disk utility will complete i keep getting errors and when i try to install mountain lion when i get to where you have to pick where you want to install it all thats there is the usb drive that mountain lion is installed on. I need help

Welcome to Apple Support Communities
Your hard drive is damaged. it looks like it's not working properly, so you need to change it.
You can get another hard drive at OWC > http://eshop.macsales.com/shop/hard-drives/2.5-Notebook/ Your MacBook needs a 2'5" SATA II hard drive. You can filter the hard drives by the MacBook Pro model, so you can get the hard drives that are compatible with your MacBook. 7200 rpm hard drives will give you extra performance

HELP! Macbook pro external hard drive not showing up

Hello I really need help and I've already read through all the relevant threads non of them helped.
Here's my problem. And please read all of it cause its frustratingly weird.
I have a few external drives. Suddenly, with out me changing or downloading anything, my Macbook Pro isn't recognizing ANY of them through the USB ports. The USB ports are not dead. The drives DO show up through the firewire port. But through the USB my Mac doesn't recognize them at all, not through Terminal, DiskUtility, Activitly Monitor, or in Safe Mode. The USB port DO recognize my IPHONE, IPOD and wireless mouse with no problem.
My first thought was that my External drive(Noir) is dead because my other drive (Trick) was still showing up and useable but Trick is connected through my firewire and when I plugged in 'Boolio' through the USB it did not show up either, they are also not registering Thumb drives.
I'm at the end of what I know how to do. I've been reading and researching for almost 2 weeks now and it seems that everyone has similar but not the same problem, I really need help please!!!!
I've got Mavericks 10.9.5 (& theres no way I'm doing Yosemite)

Try resetting the SMC and PRAM
Intel-based Macs: Resetting the System Management Controller (SMC)
About NVRAM and PRAM
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Help! Macbook Pro painful 6 minute boot up time!

I've owned my Macbook Pro since new and it came factory installed with OSX 10.4
I decided to update to Leopard and used the 10.5.6 disc formatted the hard drive fresh and after installing boot time was around 6 minutes. I tried everything, updating OS, reseting pram all sorts but still slow boot up.
Then i thought maybe updating to Snow Leopard may resolve this issue but unfortunately still the same problem 6 minutes to boot!
I don't know a lot about the console but i rebooted at 20.12 pm and here is the report:
I noticed at 20.13 some weird happenings with the internal apple modem i hope somebody can shed some light on it.
Also between 20.14 and 20.18 'Timeout waiting for IOKit to be quiet ' 4 minute pause??? whats that because of?
*12/03/2010 20:12:06 shutdown[239] reboot by admin:*
*12/03/2010 20:12:06 shutdown[239] SHUTDOWN_TIME: 1268424726 818864*
*12/03/2010 20:12:06 mDNSResponder[27] mDNSResponder mDNSResponder-214 (Oct 16 2009 06:09:30) stopping*
*12/03/2010 20:12:06 com.apple.SecurityServer[23] Session 0x23d285 dead*
*12/03/2010 20:12:06 com.apple.SecurityServer[23] Killing auth hosts*
*12/03/2010 20:12:48 kernel npvhash=4095*
*12/03/2010 20:12:48 kernel PAE enabled*
*12/03/2010 20:12:48 kernel 64 bit mode enabled*
*12/03/2010 20:12:48 kernel Darwin Kernel Version 10.2.0: Tue Nov 3 10:37:10 PST 2009; root:xnu-1486.2.11~1/RELEASE_I386*
*12/03/2010 20:12:48 kernel vmpagebootstrap: 253610 free pages and 8534 wired pages*
*12/03/2010 20:12:48 kernel standard timeslicing quantum is 10000 us*
*12/03/2010 20:12:48 kernel migtable_maxdispl = 73*
*12/03/2010 20:12:48 kernel AppleACPICPU: ProcessorId=0 LocalApicId=0 Enabled*
*12/03/2010 20:12:48 kernel AppleACPICPU: ProcessorId=1 LocalApicId=1 Enabled*
*12/03/2010 20:12:48 kernel calling mpopolicyinit for Quarantine*
*12/03/2010 20:12:48 kernel Security policy loaded: Quarantine policy (Quarantine)*
*12/03/2010 20:12:48 kernel calling mpopolicyinit for Sandbox*
*12/03/2010 20:12:48 kernel Security policy loaded: Seatbelt sandbox policy (Sandbox)*
*12/03/2010 20:12:48 kernel calling mpopolicyinit for TMSafetyNet*
*12/03/2010 20:12:48 kernel Security policy loaded: Safety net for Time Machine (TMSafetyNet)*
*12/03/2010 20:12:48 kernel Copyright (c) 1982, 1986, 1989, 1991, 1993*
*12/03/2010 20:12:48 kernel The Regents of the University of California. All rights reserved.*
*12/03/2010 20:12:48 kernel MAC Framework successfully initialized*
*12/03/2010 20:12:48 kernel using 5242 buffer headers and 4096 cluster IO buffer headers*
*12/03/2010 20:12:48 kernel IOAPIC: Version 0x20 Vectors 64:87*
*12/03/2010 20:12:48 kernel ACPI: System State [S0 S3 S4 S5] (S3)*
*12/03/2010 20:12:48 kernel mbinit: done (64 MB memory set for mbuf pool)*
*12/03/2010 20:12:48 kernel rooting via boot-uuid from /chosen: 96ACDC42-EE02-348B-8B12-72D25C040370*
*12/03/2010 20:12:48 kernel Waiting on <dict ID="0"><key>IOProviderClass</key><string ID="1">IOResources</string><key>IOResourceMatch</key><string ID="2">boot-uuid-media</string></dict>*
*12/03/2010 20:12:48 kernel com.apple.AppleFSCompressionTypeZlib load succeeded*
*12/03/2010 20:12:48 kernel AppleIntelCPUPowerManagementClient: ready*
*12/03/2010 20:12:48 kernel Got boot device = IOService:/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/SATA@1F,2/AppleAHCI/PRT2 @2/IOAHCIDevice@0/AppleAHCIDiskDriver/IOAHCIBlockStorageDevice/IOBlockStorageDri ver/FUJITSU MHW2120BH Media/IOGUIDPartitionScheme/Customer@2*
*12/03/2010 20:12:48 kernel BSD root: disk0s2, major 14, minor 2*
*12/03/2010 20:12:48 kernel [Bluetooth::CSRHIDTransition] switchToHCIMode (legacy)*
*12/03/2010 20:12:48 kernel FireWire (OHCI) TI ID 8025 built-in now active, GUID 0019e3fffe936196; max speed s100.*
*12/03/2010 20:12:48 kernel [Bluetooth::CSRHIDTransition] transition complete.*
*12/03/2010 20:12:48 kernel CSRUSBBluetoothHCIController::setupHardware super returned 0*
*12/03/2010 20:12:48 kernel AppleIntelCPUPowerManagement: initialization complete*
*12/03/2010 20:12:43 com.apple.launchd[1] * launchd[1] has started up. **
*12/03/2010 20:12:43 com.apple.launchd[1] * Verbose boot, will log to /dev/console. **
*12/03/2010 20:12:50 kernel systemShutdown false*
*12/03/2010 20:12:53 configd[13] setting hostname to "administrators-macbook-pro-15.local";*
*12/03/2010 20:12:53 configd[13] network configuration changed.*
*12/03/2010 20:12:54 bootlog[38] BOOT_TIME: 1268424763 0*
*12/03/2010 20:12:54 mDNSResponder[27] mDNSResponder mDNSResponder-214 (Oct 16 2009 06:09:30) starting*
*12/03/2010 20:12:55 com.apple.usbmuxd[20] usbmuxd-176 built for iTunesNineDot on Sep 24 2009 at 16:11:05, running 32 bit*
*12/03/2010 20:12:56 com.apple.SecurityServer[23] Session 0x5fbff962 created*
*12/03/2010 20:12:57 blued[39] Apple Bluetooth daemon started*
*12/03/2010 20:12:57 com.apple.SecurityServer[23] Entering service*
*12/03/2010 20:12:57 kernel Waiting for DSMOS...*
*12/03/2010 20:12:57 configd[13] network configuration changed.*
*12/03/2010 20:12:57 configd[13] network configuration changed.*
*12/03/2010 20:12:59 kernel Previous Shutdown Cause: 3*
*12/03/2010 20:12:59 kernel Atheros: mac 12.2 phy 8.1 radio 12.0*
*12/03/2010 20:13:04 kernel AppleYukon2: Marvell Yukon Gigabit Adapter 88E8053 Singleport Copper SA*
*12/03/2010 20:13:04 kernel AppleYukon2: RxRingSize <= 1024, TxRingSize 256, RXMAXLE 1024, TXMAXLE 768, STMAXLE 3328*
*12/03/2010 20:13:05 /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow[28] Login Window Application Started*
*12/03/2010 20:13:05 com.apple.kextd[10] /System/Library/Extensions/IOSerialFamily.kext/Contents/PlugIns/InternalModemSu pport.kext does not declare a kernel dependency; using com.apple.kernel.6.0.*
*12/03/2010 20:13:05 com.apple.kextd[10] /System/Library/Extensions/IOSerialFamily.kext/Contents/PlugIns/InternalModemSu pport.kext does not declare a kernel dependency; using com.apple.kernel.6.0.*
*12/03/2010 20:13:06 kernel DSMOS has arrived*
*12/03/2010 20:13:06 kernel yukon: Ethernet address 00:17:f2:dc:bd:e4*
*12/03/2010 20:13:06 kernel AirPort_AthrFusion: Ethernet address 00:17:f2:e6:a5:9a*
*12/03/2010 20:13:06 kernel IO80211Controller::dataLinkLayerAttachComplete(): adding AppleEFINVRAM notification*
*12/03/2010 20:13:06 kernel AirPort: Link Down on en1. Reason 1 (Unspecified).*
*12/03/2010 20:13:06 kernel Warning - com.apple.driver.InternalModemSupport declares no kernel dependencies; using com.apple.kernel.6.0.*
*12/03/2010 20:13:06 kernel AirPort: Link Up on en1*
*12/03/2010 20:13:08 configd[13] network configuration changed.*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: timed out waiting for IOKit to quiesce*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: Busy services :*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2 [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert/PCI0@0 [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PCIB@1E [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PCIB@1E/IOPCI2PCIBrid ge [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PCIB@1E/IOPCI2PCIBrid ge/FRWR@3 [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PCIB@1E/IOPCI2PCIBrid ge/FRWR@3/AppleFWOHCI [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PCIB@1E/IOPCI2PCIBrid ge/FRWR@3/AppleFWOHCI/IOFireWireController [1]*
*12/03/2010 20:13:50 configd[13] InterfaceNamer: MacBookPro2,2/AppleACPIPlatformExpert/PCI0@0/AppleACPIPCI/PCIB@1E/IOPCI2PCIBrid ge/FRWR@3/AppleFWOHCI/IOFireWireController/IOFireWireLocalNode [2]*
*12/03/2010 20:14:06 WindowServer[58] kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.*
*12/03/2010 20:14:06 com.apple.WindowServer[58] Fri Mar 12 20:14:06 administrators-macbook-pro-15.local WindowServer[58] <Error>: kCGErrorFailure: Set a breakpoint @ CGErrorBreakpoint() to catch errors as they are logged.*
*12/03/2010 20:14:09 com.apple.SecurityServer[23] Session 0x2317d4 created*
*12/03/2010 20:14:09 com.apple.SecurityServer[23] Session 0x2317d4 attributes 0x30*
*12/03/2010 20:14:11 loginwindow[28] Login Window Started Security Agent*
*12/03/2010 20:14:12 SecurityAgent[88] User info context values set for admin*
*12/03/2010 20:14:12 SecurityAgent[88] Login Window login proceeding*
*12/03/2010 20:14:12 SecurityAgent[88] Login Window done*
*12/03/2010 20:14:12 loginwindow[28] Login Window - Returned from Security Agent*
*12/03/2010 20:14:12 loginwindow[28] USER_PROCESS: 28 console*
*12/03/2010 20:14:12 com.apple.launchd.peruser.501[69] (com.apple.ReportCrash) Falling back to default Mach exception handler. Could not find: com.apple.ReportCrash.Self*
*12/03/2010 20:14:17 KernelEventAgent[29] tid 00000000 received event(s) VQ_LOWDISK (4)*
*12/03/2010 20:14:19 com.apple.launchd.peruser.501[69] (com.apple.Kerberos.renew.plist[109]) Exited with exit code: 1*
*12/03/2010 20:14:21 com.apple.launchd.peruser.501[69] ([email protected][112]) Exited with exit code: 1*
*12/03/2010 20:18:07 /usr/libexec/hidd[31] Timeout waiting for IOKit to be quiet*
*12/03/2010 20:18:07 /usr/libexec/hidd[31] IOHIDEventQueueCreate: Unable to allocate queue memory from IOHIDSystem. (0x10000003)*
*12/03/2010 20:18:07 WindowServer[58] Unable to create event queue via hidd: (0xe00002bd)*
*12/03/2010 20:24:19 /System/Library/CoreServices/CCacheServer.app/Contents/MacOS/CCacheServer[115] No valid tickets, timing out*
Please help its driving me nuts!!!

Hi there
Can anyone give some advice on this issue, please!
My Macbook boot time is over 10 minutes!!!
How I got there ?
I shut down by mistake the computer while it was doing firmware update 2 weeks ago (end of June 2010). This led to a booting time over 10 minutes every time I restart the computer.
What I have try
1. Re install the update from Software update ( it show that is installed OK now) –make no difference
2. Download from Apple web site RESTORE FIRMWARE CD
Try to install it following the instructions – holding the power button right after the start while the indicators lights start flashing 3 time long 3 times short and then the computer will boot from RESTORE FIRMWARE CD - it did not work – no lights were flashing , the CD could goes into cd drive but do nothing. (Other folks had the same problem)
Other than this computer seems to work great after the slow restart.
BTW hard drive has for Mac 100 GB free space and for Win 80GB
4GB 2GHZ My MacBook 5.2 (2009) Snow Leopard 10.6.4 has a single user under MacOSX and has a Windows 7 via bootcam
http://www.youtube.com/watch?v=C73YPtFCS4Y
This is how the log looks like:
7/9/10 6:20:16 PM com.apple.launchd.peruser.501[205] ([0x0-0x3c03c].com.apple.Console[295]) Exited: Killed
7/9/10 6:20:16 PM com.apple.launchd.peruser.501[205] (com.apple.AirPortBaseStationAgent[232]) Exited: Killed
7/9/10 6:20:35 PM com.apple.launchd[1] * launchd[1] has started up. *
7/9/10 6:29:56 PM com.apple.launchd[1] (com.parallels.TimeSync[61]) Exited with exit code: 1
7/9/10 6:30:03 PM com.parallels.desktop.launchdaemon[62] launchctl: Error unloading: com.parallels.vm.prl_naptd
7/9/10 6:30:03 PM com.parallels.desktop.launchdaemon[62] objc[69]: Class QMacSoundDelegate is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /usr/local/lib/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
7/9/10 6:30:03 PM com.parallels.desktop.launchdaemon[62] objc[69]: Class QNSMenu is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /usr/local/lib/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
7/9/10 6:30:03 PM com.parallels.desktop.launchdaemon[62] objc[69]: Class QNSStatusItem is implemented in both /Library/Parallels/Parallels Service.app/Contents/MacOS/libQtGui.4.dylib and /usr/local/lib/libprl_sdk.dylib. One of the two will be used. Which one is undefined.
7/9/10 6:30:03 PM com.parallels.desktop.launchdaemon[62] objc[69]: Class QNSImageView is implemented in both

Help! Macbook Pro will not power up!

Hello, I have a Late 2008 15" Macbook Pro and I'm having power issues. I've been back and forth with adapters over the past couple months. My original adapter was destroyed by my dog, I bought a cheap knockoff that stopped working after a month, then bought a cheap used one from a sketchy computer store on the corner which also just stopped working.
When we were last using the MBP, it ran down to about 5%, so we shut the lid and plugged it up. We didn't go back to it for a couple of days, but when we did, there was no life. No lights on the battery indicator, no lights on the adapter. So, I assumed the adapter was dead.
I ordered a new, genuine Apple adapter from OWC and it arrived today. I plugged it in, and there is no light at all on the adapter. I do, however, get a single flashing light on the battery indicator. It's been plugged in for about 10 minutes now and that's still all I have, just a single prepetually flashing indicator light.
What does this mean? I have cleaned the connectors, reset the SMC, I've searched Apple's support pages and other message boards, but I can't find anything that helps. My battery has never been replaced, so I'm really hoping that's all I need. Please tell me this $2300 Facebook machine that I'm still making payments on isn't dead!

Ryano70,
it sounds like trying a replacement battery is worth a shot.

MacBook Pro retina dead/stuck pixel

Hi this morning I turnd on my mac. And when watching a video, that had a dark background I noticed a white dot on the screen. I tried to clean it but it did not move. I did a bit of research and have come to think this is a dead or stuck Pixel. It shows on dark backgrounds, and shows up as a little dark dot on white background. If you look at it for a magnifying glass you can see the colours within the pixels. Is it stuck? I've seen some videos online that apparently fix dead pixels. and programs that is JFixit. Do these work? My one year warranty has just run out so if I have to go to apple, I will have to get AppleCare. how much is this cost for my mbpr if I have o get it.
Any helped be appreciated. This appears to be a common problem on MacBook Pro Ratners. So some more publicity about it would be good. Any help would be appreciated thank you very much.

Hey.. I had the same problem with my Macbook pro Retina 15. On discovering the same spot on my screen, i rushed to the apple store from where i bought this macbook. They seeing my problem immediately took my macbook for LCD replacement and asked me come after 15 working days> But after 2-3 days they gave me a call that this cannot be replaced since they are not getting permission and the required part from the apple. So i called on the apple customer care and registered my complained. Firstly they even said that this is the first time they are ecountering such problem n asked me to keep my mac with me n observe whether this SPOT increases in future or not, and only if it did, they will replace it. I strongly opposed this coz i have spent 150K for my machine and therefore i will except no less than a new machine.
After hours of discussions with the head of the techinical team and the US team, and after 7 days approx, they decided to give my machine green signal for LCD replacement, and also asked the service centre to get it done ASAP and also supplied the req. part.
n today, my machine is working perfectly fine and has no probs with the display.
I would suggest you to take same and immediate action abt this and donnot except anything less that a perfectly working machine.
All the Best !! (y)

MacBook Pro HD Dead for only one portion

Hey everyone,
Yesterday night my MacBook Pro was working just fine, when my safari just froze up out of the blue. I couldn't move anything in safari so I just went to the apple button and clicked restart my macintosh. When the computer restarted it did the bong noise pulled up the gray screen and the gray apple appeared. Once it appears the spinning wheel appears and then it sits like that for around 5 min and just turns itself off.
My Hard drive is partitioned to hold both leopard and windows. I held down the alt/option key and I'm able to select which disk I want to boot. I click windows and Windows loads just fine. I do a normal restart on Windows Vista and the computer shuts down and restarts. I attempt the same thing only clicking the Macintosh HD and it repeats the same thing above with the apple and the spinning wheel to only have itself turn off.
I tried about 10 times when I finally put in the Leopard Disk and held down "c" when I started my mac back up. It booted the Disk after holding c down for about 3 min and I could do a fresh install or use any of the utilities in the Disk.
I then tried disk utility. When disk utility appears it takes a REALLY long time for the Macintosh HD to appear. I click to verify the disk. I starts up normal and then after 3 min I get an error in red saying the disk can not be verified. I've done this several times to no avail.
Now I'm able to go to the restore portion and drag my Mac HD and my External HD to back this up but when I begin it gives me the message that Macintosh HD can not be restored. So I click the Image button to select the image I want to restore on the Mac HD and I can see all my files that are saved on there. So what I need help with is how to remove the files from the broken HD on my mac and just move all the files that are in my /Users/Bennett/Documents location.
I have tried using terminal but maybe I'm not doing it right. I have some knowledge of computers but not enough to know how to back up my Documents from a slightly un-usable hd. If anyone has ANY recommendations at all it would be greatly appreciated.
(Also if there is a way to view the files on the MAC partition of my HD from Winodws Vista while using boot camp could I move the files this way?)
Message was edited by: Broti

Exactly how did you use Disk Utility in safe mode when the drive was not showing up? Did you successfully boot into safe mode? If so, then the drive isn't dead.
Did you boot the computer from the Recovery HD? Is that where you used Disk Utility? If you can boot to the Recovery HD, then do the following:
Install or Reinstall Mavericks or Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
OS X Mavericks- Erase and reinstall OS X
OS X Mountain Lion- Erase and reinstall OS X
OS X Lion- Erase and reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet if possible
because it is three times faster than wireless.

Need some help with Macbook Pro A1260

I purchased a non working MacBook Pro from Ebay as way to try out servicing Apple hardware along with the Windows hardware I service.
I have been able to get the laptop to power up, but only in an odd way. By reflowing the logic board it will now start up, but only in certain order.
If I reset the SMC by pressing the power button for 20 seconds and than connect the power supply and still holding in the power button for an additional 20 seconds it starts when I release the power button. I can turn it off and on until I unplug it and plug it back in. When I do that it will not start again, if I perform the same SMC reset procedure it will work and turn on. During this time the light on the power connector is off. When it is LIT it will not start. I also get just a white screen and no Apple logo. It will also boot directly from the harddrive. The problem is that the drive is a windows OS drive. I put the drive in to see if the logic board would see it.
This machine was shipped to me without the hard drive and without the recovery disks.
Now as I understand it, unlike Windows and Linux you cannot boot from an install disk for the OS with an Apple product, is that correct? That means I'm stuck here without the recovery disks?
When I first reflowed the logic board it booted to the apple logo then asked what to boot. It seemed to boot fine and show the apple logo a couple times but now it is not. I did start it up prior to getting it completely installed in the machine. Should I try the reflow again? Is it possible to get the recovery disks from Apple? The apple store near by was not very helpful. The person at the door was a little condescending, "it's nice to try and save a little money", "wow that's an old piece of hardware", He totally missed the point that this an exercise in education. I'm trying to learn how to help people when they cannot afford to purchase a new machine. The same thing I do for Windows PC users.
Thank you for any and all suggestions and assistance. I look forward to recovering this and checking out what the Mac users have telling me for years.

Ogelthorpe suggested that I add my two cents here.
This site is a wonderful accurate resource for a Lot of information about every Mac ever issued. The link is directly to the MacBook you seem to have:
http://www.everymac.com/systems/apple/macbook_pro/specs/macbook-pro-core-2-duo-2 .4-15-early-2008-penryn-specs.html
Your Mac initially runs the Power On Self Test. When that test passes, the chime is generated by software. If a reliable source of software can be found, booting is likely. If it fails only due to memory, the power light will flash a deliberate pattern (not just flickering), and it may also beep in a similar fashion. This indicates "not enough working RAM to start up", so in some cases, you will want to remove all the memory and look for those flashes.
The simplest boot-up procedure any Mac can do is to boot up while you hold the Alt/Option key. This runs a ROM-resident routine which draws a pale blue or gray screen, and over the next several minutes, explores all possible addresses looking for all possible appropriate source of appropriate software. If any are found, an Icon is drawn for each, and its name will be listed underneath. The mouse can be used to select one and click the arrow to proceed. Mac OS X can boot from any attached device, such as a USB stick or external (self-powered) DVD Reader or External Hard Drive.
The gray Apple in not resident inside your Mac's Hardware. Its loading indicates an appropriate source of software was found, and the first blocks of the boot loader were successfully transferred into memory. Hanging with the gray Apple on the screen indicates it failed while trying to run the loaded blocks of the Boot Loader. With certain extremely rare graphics issues, the gray Apple can appear scrambled like a puzzle.
Many system functions, including fan and temperature control, charging, system clock generation and low level inputs such as keyboard presses are handled by the System Management Controller SMC. Resetting the SMC in case it has gotten into an odd state is vital to debugging.
Intel-based Macs: Resetting the System Management Controller (SMC)
If you removed the motherboard for baking, you may have seen the MagSafe charge board. These sometimes need replacement if there have been serious power problems previously, and are available as spare parts from the sources mentioned in posts above. Most other components are soldered in place, and in much later models, the RAM chips are soldered in place as well.
Mac OS X 10.6 uses the Installer/Utilities DVD to do auxiliary functions. Once you move to 10.7 and beyond, these are moved to the Recovery_HD partition on the Hard drive. Once installed, you can copy your Recovery_HD to a 1 GB USB stick using an Apple Utility, which can be booted independently. Macs after about 2011 (except the silver tower Mac Pro) have added the ability in firmware to get this stuff off the Internet via common WiFi set-ups. They can, from a cold dead start, download the stuff needed for Utilities and Installs.
If you download 10.7 or later form the Mac App store, you can make an Installer/Utilities USB stick on an 8GB stick. Making a dual-layer DVD is also possible, but is not as popular because it takes so long to boot up and install off a DVD. You must intervene in the process to make such an image. It must be done after the download is complete, and before the Installation has finished, because the Install package is deleted at the end of the Install. You can steer this or any Install to nay attached and properly-initialized drive.
There is no EXPLICIT copy protection on Mac OS X tools and images, but when downloaded, all will be tagged with the Apple-ID you supplied, and any re-load will require that same Apple-ID and password, or the new owner will need to download their own fresh copy using their own Apple-ID. If you are working mostly for a single client organization, you can ask them to provide their preferred Apple-ID, or create one and provide it to them to be used for their overall Mac APP Store purchases. Once purchased (even for $0), items in the Mac App Store appear on the Purchases page of the logged in Apple-ID, promised as "forever".
Windows does not believe there are any other Operating Systems in existence, so it limits you to booting from the Internal drive, limits the number of partitions that can be created to a total of four, and as its crowning achievement: should you use ANY Windows tools to directly modify or even resize disk partition information, the Apple Partition information is lost, and Mac OS X can no longer boot. Windows is a terrible guest.

Mid-2010 MacBook Pro '13 Dead.

So I've had an issue for the past week with my Mid 2010 MacBook Pro 13-inch. For a little while, it has been losing the time, and shut down randomly a few times, but last sunday, it shut down, and wouldn't boot back up. When I press the power button, I get no signs of life, but a very, very quiet 'ticking' noise (only when held down). Not even the light on the front comes on.
I tried disconnecting the battery, and booting with just the power cord. Again, nothing. I even let the laptop drain overnight, with the battery disconnected, still, nothing.
When I plug in the power cord, the light goes orange, but as soon as I press the power button, it goes straight back to green for around 15-20 seconds.
I've got no idea how to sort this, and it's a pretty big problem. I have considered a trip to the Apple Store, but it's waaayyyy out of warranty, so I'm not sure they'd particularly be able to do anything. Any ideas?
Many Thanks, George.

The best thing you can do is take it to an Apple storegenius bar for diagnosis by thetechs, that part of the visit is free. That way you will have a definitive answer to the problem. And then make some choices as to repair.
Go to Apple Retail Store at the bottom of this page, Genius Bar in the upper right of the page that opens, Make a Reservation top center of the next page that opens. Appointments help avoid standing around waiting too long.

Mid-2010 MacBook Pro suddenly Dead

My MacBook Pro was working perfectly fine when I closed the lid and plugged it in. Fifteen minutes later I opened the lid and nothing happened. It will not turn on; no signs of life whatsoever. The only thing it will do is, with the power cord attached, all five of the Battery Life lights on the side light up solid for five seconds or until the cord is unplugged.
I am outside the U.S. at the moment and the Mac Authorized repair ship says they do not have the ability to test individual parts and can only replace the entire logic board at a very high price.
Any ideas?
Details:
Mid-2010, 15-inch, 2.4GHz, i5, Lion, confirmed no carbonization or liquid spills.
Thanks!

You should follow the instruction given for Condition and replace the battery. It's almost four years old with over a thousand charging cycles.....it's dead.

Help- Connecting Macbook Pro 13" to TV with S video only

Hi guys,
So I am trying to connect my Macbook Pro 13" 2009 model to my Tv at home so I can watch movies. My Tv is a Phillips Plasma
and only has a S video and audio headset input available (no hdmi). My Macbook has a mini displayport input. I went into the
Apple store and they suggested buying a s video cable, an audio cable and a Mini dvi to video adpater, which I did. The adapter however
is not the right one and does not fit into any port on the computer. This is when I realised my Macbook has a mini displayport not a mini dvi port...
any suggestions on what cables I can use to get my Macbook hooked up to the s video??
Any help would be appreciated!
Thankyou!

Bring it back and start over.

Help my macbook pro is dead

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