Help!!!....My MacBook Pro ,running on OS X Mavericks, won't reboot

After my antivirus system detected a virus I tried to open Chrome but didn't do anything...My computer kinda froze so i tried to restart. After it restarted, it stayed in the grey background with the apple logo and the little circle spinning. I tried many things like reinstalling OS X Mavericks and trying to fix the disk on Disk Utility but nothing worked. I need someone's help!!!

jose0809,
when you tried to repair the disk in Disk Utility, did you do so from Recovery mode, or did you do so from your usual login?

Similar Messages

Macbook pro running slowly after installing Maverick. Solutions?

macbook pro running slowly after installing Maverick. Solutions?

Hello art02,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
If your Mac runs slowly
http://support.apple.com/kb/PH10798
If you find your Mac is running slowly, there are a number of potential causes that you can check.
If none of these suggestions work, you may need to repair your computer’s disk in Disk Utility.Repair a disk
Best of luck,
Mario

Help! Macbook Pro running Slow. I have ETRECHECK results

Help!
I have a Macbook Pro, and in the past month or so my applications have stopped responding on a very regular basis. iphoto, Word, Firefox, etc. Really, almost no application is working on my computer. VERY frustrating! I started in safe mode and that's the only way I can get an internet browser to run.
Please help!
I have Etrecheck results:
Hardware Information:
    MacBook Pro (13-inch, Late 2011)
    MacBook Pro - model: MacBookPro8,1
    1 2.4 GHz Intel Core i5 CPU: 2 cores
    4 GB RAM
Video Information:
    Intel HD Graphics 3000 - VRAM: 384 MB
System Software:
    Mac OS X 10.7.5 (11G63b) - Uptime: 0 days 0:50:37
Disk Information:
    ST9500325ASG disk0 : (500.11 GB)
        disk0s1 (disk0s1) <not mounted>: 209.7 MB
        Macintosh HD (disk0s2) / [Startup]: 499.25 GB (172.91 GB free)
        Recovery HD (disk0s3) <not mounted>: 650 MB
    HL-DT-ST DVDRW GS31N
USB Information:
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
    Apple, Inc. MacBook Pro
Launch Daemons:
    [System]    com.adobe.fpsaud.plist 3rd-Party support link
    [System]    com.adobe.SwitchBoard.plist 3rd-Party support link
    [System]    com.Cvnt.daemon.plist 3rd-Party support link
    [System]    com.Cvnt.Uninstall.plist 3rd-Party support link
    [System]    com.google.keystone.daemon.plist 3rd-Party support link
    [System]    com.microsoft.office.licensing.helper.plist 3rd-Party support link
User Launch Agents:
    [not loaded]    com.adobe.ARM.[...].plist 3rd-Party support link
    [not loaded]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [not loaded]    com.nds.pcshow.plist 3rd-Party support link
    [not loaded]    com.nds.pcshow.uninstall.plist 3rd-Party support link
    [not loaded]    jp.co.canon.Inkjet_Extended_Survey_Agent.plist 3rd-Party support link
User Login Items:
    Dropbox
Internet Plug-ins:
    o1dbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
    Unity Web Player: Version: UnityPlayer version 4.1.3f3 3rd-Party support link
    AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
    AdobePDFViewerNPAPI: Version: 10.1.4 3rd-Party support link
    FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
    Silverlight: Version: 5.1.10411.0 - SDK 10.6 3rd-Party support link
    QuickTime Plugin: Version: 7.7.1
    Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
    googletalkbrowserplugin: Version: 5.1.4.17398 3rd-Party support link
    SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
    AdobePDFViewer: Version: 10.1.4 3rd-Party support link
    npgtpo3dautoplugin: Version: 0.1.44.29 - SDK 10.5 3rd-Party support link
    JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
Safari Extensions:
    Slick Savings: Version: 1.0
    Searchme: Version: 1.2
    Ebay Shopping Assistant: Version: 1.1
    Amazon Shopping Assistant: Version: 1.1
Audio Plug-ins:
    iSightAudio: Version: 7.7.1 - SDK 10.7
iTunes Plug-ins:
    Quartz Composer Visualizer: Version: 1.3 - SDK 10.7
3rd Party Preference Panes:
    Flash Player 3rd-Party support link
Old Applications:
    None
Time Machine:
    Time Machine not configured!
Top Processes by CPU:
        16%    Microsoft Word
         2%    firefox
         2%    EtreCheck
         2%    WindowServer
         1%    Microsoft Outlook
Top Processes by Memory:
    332 MB    firefox
    143 MB    Microsoft Word
    111 MB    Finder
    90 MB    Google Chrome
    90 MB    Microsoft Outlook
Virtual Memory Information:
    78 MB    Free RAM
    1.26 GB    Active RAM
    593 MB    Inactive RAM
    2.09 GB    Wired RAM
    477 MB    Page-ins
    7 MB    Page-outs

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the request of a stranger on a public message board. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed: Copy a line of text from this web page into the window of another application. Wait for the script to run. It usually takes a few minutes. Then paste the results, which will have been copied automatically, back into a reply on this page. The sequence is: copy, paste, wait, paste again. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin; clear; Fb='%s\n\t(%s)\n'; Fm='\n%s\n\n%s\n'; Fr='\nRAM details\n%s\n'; Fs='\n%s: %s\n'; Fu='user %s%%, system %s%%'; AC="com.autodesk.AutoCAD com.google.GoogleDrive"; H='^[[:space:]]*((127\.0\.0\.1|::1|fe80::1%lo0)[[:space:]]+local|(255\.){3}255[[:space:]]*broadcast)host[[:space:]]*$'; NS=networksetup; PB="/usr/libexec/PlistBuddy -c Print"; A () { [[ a -eq 0 ]]; }; M () { find -L "$d" -type f | while read f; do file -b "$f" | egrep -lq XML\|exec && echo $f; done; }; AT () { o=`file -b "$1" | egrep -v '^(A.{16}t$|cann)'`; Ps "${1##*/} format"; }; Pc () { o=`grep -v '^ *#' "$2"`; l=`wc -l <<< "$o"`; [[ l -gt 25 ]] && o=`head -n25 <<< "$o"`$'\n'"[$((l-25)) more line(s)]"; Pm "$1"; AT "$1"; }; Pm () { [[ "$o" ]] && o=`sed -E '/^ *$/d; s/^ */   /; s/[-0-9A-Fa-f]{22,}/UUID/g' <<< "$o"` && printf "$Fm" "$1" "$o"; }; Pp () { o=`$PB "$2" | awk -F'= ' \/$3'/{print $2}'`; Pm "$1"; }; Ps () { o=`echo $o`; [[ ! "$o" =~ ^0?$ ]] && printf "$Fs" "$1" "$o"; }; R () { o=; [[ r -eq 0 ]]; }; SP () { system_profiler SP${1}DataType; }; id -G | grep -qw 80; a=$?; A && sudo true; r=$?; t=`date +%s`; clear; { A || echo $'No admin access\n'; A && ! R && echo $'No root access\n'; SP Software | sed '8!d;s/^ *//'; h=(`SP Hardware | awk '/ Id/{print $3}; /Mem/{print $2}'`); o=$h; Ps "Model"; o=$((h[1]<4?h[1]:0)); Ps "Total RAM (GB)"; o=`SP Memory | sed '1,5d;/[my].*:/d'`; [[ "$o" =~ s:\ [^O]|x([^08]|0[^2]|8[^0]) ]] && printf "$Fr" "$o"; o=`SP Diagnostics | sed '5,6!d'`; [[ "$o" =~ Pass ]] || Pm "POST"; p=`SP Power`; o=`awk '/Cy/{print $NF}' <<< "$p"`; o=$((o>=300?o:0)); Ps "Battery cycles"; o=`sed -n '/Cond.*: [^N]/{s/^.*://p;}' <<< "$p"`; Ps "Battery condition"; for b in Thunderbolt USB; do o=`SP $b | sed -En '1d;/:$/{s/ *:$//;x;s/\n//p;};/^ *V.* [0N].* /{s/ 0x.... //;s/[()]//g;s/(.*: )(.*)/ $\2$/;H;};/Apple|Genesy|Intel|SMSC/{s/.//g;h;}'`; Pm $b; done; o=`pmset -g therm | sed 's/^.*C/C/'`; [[ "$o" =~ No\ th|pms ]] && o=; Pm "Thermal conditions"; o=`pmset -g sysload | grep -v :`; [[ "$o" =~ =\ [^GO] ]] || o=; Pm "System load advisory"; o=`nvram boot-args | awk '{$1=""; print}'`; Ps "boot-args"; a=(/ ""); A=(System User); for i in 0 1; do o=`cd ${a[$i]}L*/Lo*/Diag* || continue; for f in *.{cr,h,pa,s}*; do [[ -f "$f" ]] || continue; d=$(stat -f%Sc -t%F "$f"); [[ "$f" =~ h$ ]] && grep -lq "^Thread c" "$f" && f="$f *"; echo "$d ${f%%_2*} ${f##*.}"; done | sort | tail`; Pm "${A[$i]} diagnostics"; done; grep -lq '*$' <<< "$o" && printf $'\n* Code injection\n'; o=`syslog -F bsd -k Sender kernel -k Message CReq 'caught bu|GPU |hfs: Ru|I/O e|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|SATA W|ssert|Thrott|timed? ?o' | tail -n25 | awk '/:/{$4=""; $5=""};1'`; Pm "Kernel messages"; o=`df -m / | awk 'NR==2 {print $4}'`; o=$((o<5120?o:0)); Ps "Free space (MiB)"; o=$(($(vm_stat | awk '/eo/{sub("\\.",""); print $2}')/256)); o=$((o>=1024?o:0)); Ps "Pageouts (MiB)"; s=( `sar -u 1 10 | sed '$!d'` ); [[ s[4] -lt 85 ]] && o=`printf "$Fu" ${s[1]} ${s[3]}` || o=; Ps "Total CPU usage" && { s=(`ps acrx -o comm,ruid,%cpu | sed '2!d'`); n=$((${#s[*]}-1)); c="${s[*]}"; o=${s[$n]}%; Ps "CPU usage by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; }; s=(`top -R -l1 -n1 -o prt -stats command,uid,prt | sed '$!d'`); n=$((${#s[*]}-1)); s[$n]=${s[$n]%[+-]}; c="${s[*]}"; o=$((s[$n]>=25000?s[$n]:0)); Ps "Mach ports used by process \"${c% ${s[$((n-1))]}*}\" with UID ${s[$((n-1))]}"; o=`kextstat -kl | grep -v com\\.apple | cut -c53- | cut -d\< -f1`; Pm "Loaded extrinsic kernel extensions"; R && o=`sudo launchctl list | awk 'NR>1 && !/0x|com\.(apple|openssh|vix\.cron)|org\.(amav|apac|calendarse|cups|dove|isc|ntp|openld|post[fg]|x)/{print $3}'`; Pm "Extrinsic daemons"; o=`launchctl list | awk 'NR>1 && !/0x|com\.apple|org\.(x|openbsd)|\.[0-9]+$/{print $3}'`; Pm "Extrinsic agents"; o=`for d in {/,}L*/Lau*; do M; done | egrep -v 'com\.apple\.(CSConfig|server)' | while read f; do ID=$($PB\ :Label "$f") || ID="No job label"; printf "$Fb" "$f" "$ID"; done`; Pm "launchd items"; o=`for d in /{S*/,}L*/StartupItems; do M; done`; Pm "Startup items"; sys=`pkgutil --regexp --only-files --files com.apple.pkg.* | sort | uniq | sed 's:^:/:'`; b=`sed -E '/^.+Lib.+\/Contents\/Info.plist$/!d;s/\/Info.plist$//;/Contents\/./d' <<< "$sys"`; o=`find -L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo}* -type d -name Contents -prune | grep -Fv "$b" | while read d; do test -f "$d/Info.plist" || continue; ID=$($PB\ :CFBundleIdentifier "$_") || ID="No bundle ID"; printf "$Fb" "${d%/Contents}" "$ID"; done`; Pm "Extrinsic loadable bundles"; l=`egrep '^/usr/lib/.+dylib$' <<< "$sys"`; o=`find /usr/lib -type f -name *.dylib | grep -Fv "$l"`; Pm "Extrinsic shared libraries"; o=`for e in INSERT_LIBRARIES LIBRARY_PATH; do launchctl getenv DYLD_$e; done`; Pm "Environment"; o=`find -L {,/u*/lo*}/e*/periodic -type f -mtime -10d`; Pm "Modified periodic scripts"; o=`scutil --proxy | grep Prox`; Pm "Proxies"; o=`scutil --dns | awk '/r\[0\] /{if ($NF !~ /^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./) print $NF; exit}'`; i=`route -n get default | awk '/e:/{print $2}'`; I=`$NS -listnetworkserviceorder | sed -En '/ '$i'\)$/{x;s/^$.+$ //p;q;};x'`; n=`$NS -getdnsservers "$I" | awk '!/^T/{print "not "}'`; Ps "DNS (${n}from DHCP)"; o=`$NS -getinfo "$I" | awk '/k:/{if ($3 != "255.255.255.0") print $3}'`; Ps "Netmask"; R && o=`sudo profiles -P | grep : | wc -l`; Ps "Profiles"; f=auto_master; [[ `md5 -q /etc/$f` =~ ^b166 ]] || Pc $f /etc/$f; for f in fstab sysctl.conf crontab launchd.conf; do Pc $f /etc/$f; done; f=/etc/hosts; Pc "hosts" <(egrep -v "$H" $f ); AT $f; Pc "User launchd" ~/.launchd*; R && Pc "Root crontab" <(sudo crontab -l); Pc "User crontab" <(crontab -l | sed -E 's:/Users/[^/]+/:/Users/USER/:g'); R && o=`sudo defaults read com.apple.loginwindow LoginHook`; Pm "Login hook"; LD="$(`find /S*/*/F* -type f -name lsregister | head -n1` -dump)"; o=`for ID in $AC; do [[ "$LD" =~ $ID ]] && echo $ID; done`; Pm "Application check"; Pp "Global login items" /L*/P*/loginw* Path; Pp "User login items" L*/P*/*loginit* Name; Pp "Safari extensions" L*/Saf*/*/E*.plist Bundle | sed -E 's/(\..*$|-[1-9])//g'; o=`find ~ $TMPDIR.. $ -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $ | wc -l`; Ps "Restricted user files"; cd; o=`SP Fonts | egrep "Valid: N|Duplicate: Y" | wc -l`; Ps "Font problems"; o=`find L*/{Con,Pref}* -type f ! -size 0 -name *.plist | while read f; do plutil -s "$f" >&- || echo $f; done`; Pm "Bad plists"; d=(Desktop L*/Keyc*); n=(20 7); for i in 0 1; do o=`find "${d[$i]}" -type f -maxdepth 1 | wc -l`; o=$((o<=n[$i]?0:o)); Ps "${d[$i]##*/} file count"; done; o=; [[ UID -eq 0 ]] && o=root; Ps "UID"; o=$((`date +%s`-t)); Ps "Elapsed time (s)"; } 2>/dev/null | pbcopy; exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste (command-V). The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "syntax error," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see the message, "You have included content in your post that is not permitted." It means that the forum software has misidentified something in the post as a violation of the rules. If that happens, please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Terms of Use of the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Please help, my Macbook Pro running very very slow...virus?

Hi all, my macbook pro is running very very slow, report and spec list as follow, thanks!
MBP 500GB : 2.4ghz Intel core i5 / 4gb DDR3 / OS10.9.5
report from Disk Utility:
Permissions differ on “System/Library/CoreServices/Feedback Assistant.app”; should be drwxr-xr-x ; they are lrwxr-xr-x .Repaired “System/Library/CoreServices/Feedback Assistant.app”Warning: SUID file “System/Library/CoreServices/RemoteManagement/ARDAgent.app/Contents/MacOS/ARDAg ent” has been modified and will not be repaired.Permissions differ on “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”; should be lrwxr-xr-x ; they are -rwxr-xr-x .Repaired “Applications/Safari.app/Contents/Resources/Safari.help/Contents/Resources/inde x.html”
thank you very much

Yes! Here it goes, many many thanks!
EtreCheck version: 2.1.8 (121)
Report generated 18 March, 2015 4:34:51 pm HKT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Late 2011) (Technical Specifications)
    MacBook Pro - model: MacBookPro8,1
    1 2.4 GHz Intel Core i5 CPU: 2-core
    4 GB RAM Upgradeable
        BANK 0/DIMM0
            2 GB DDR3 1333 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1333 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 68
Video Information: ℹ️
    Intel HD Graphics 3000 - VRAM: 384 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.9.5 (13F1066) - Time since boot: 0:42:55
Disk Information: ℹ️
    TOSHIBA MK5065GSXF disk0 : (500.11 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        MBP 500GB HD (disk0s2) / [Startup]: 499.25 GB (11.17 GB free) (Low!)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-8A8
USB Information: ℹ️
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Configuration files: ℹ️
    /etc/hosts - Count: 15
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /System/Library/Extensions
    [not loaded]    com.roxio.BluRaySupport (1.1.6) [Click for support]
    [not loaded]    com.wdc.driver.1394.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
    [not loaded]    com.wdc.driver.USB.64.10.9 (1.0.1 - SDK 10.9) [Click for support]
        /Users/[redacted]/Library/Services/ToastIt.service/Contents/MacOS
    [not loaded]    com.roxio.TDIXController (2.0) [Click for support]
Startup Items: ℹ️
    HW_CreateNetwork: Path: /Library/StartupItems/HW_CreateNetwork
    HWPortDetect_driver: Path: /Library/StartupItems/HWPortDetect_driver
    PenTabletDriver: Path: /Library/StartupItems/PenTabletDriver
    Startup items are obsolete in OS X Yosemite
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [running]    com.brother.LOGINserver.plist [Click for support]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [running]    com.wdc.raidmanagerstatusmenu.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [not loaded]    com.adobe.SwitchBoard.plist [Click for support]
    [running]    com.iobit.AMCDaemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [running]    com.wdc.WDRAIDDriveService.plist [Click for support]
    [loaded]    com.westerndigital.WD-Drive-Manager-Installer.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [running]    com.iobit.MacBoosterMini.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    PenTabletDriver    Application (/Library/StartupItems/PenTabletDriver/PenTabletDriver.app)
    Launch Nikon Message Center 2    Application (/Applications/Nikon Software/Nikon Message Center 2/Nikon Message Center 2.app/Contents/SharedSupport/Launch Nikon Message Center 2.app)
Internet Plug-ins: ℹ️
    Flip4Mac WMV Plugin: Version: 3.2.0.16   - SDK 10.8 [Click for support]
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    Default Browser: Version: 537 - SDK 10.9
    AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
    AdobePDFViewer: Version: 10.1.13 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    JavaAppletPlugin: Version: Java 8 Update 31 Check version
    QuickTime Plugin: Version: 7.7.3
    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
    Silverlight: Version: 4.1.10329.0 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
    RealPlayer Plugin: Version: Unknown [Click for support]
    WangwangPlugin: Version: 1.4 - SDK 10.9 [Click for support]
Safari Extensions: ℹ️
    Searchme [Adware! - Remove]
    Slick Savings [Adware! - Remove]
    Amazon Shopping Assistant [Adware! - Remove]
    Ebay Shopping Assistant [Adware! - Remove]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Flip4Mac WMV [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Mobile backups: OFF
    Auto backup: NO - Auto backup turned off
    Volumes being backed up:
        MBP 500GB HD: Disk size: 499.25 GB Disk used: 488.08 GB
    Destinations:
        LaCie [Local]
        Total size: 500.11 GB
        Total number of backups: 2
        Oldest backup: 2013-11-19 08:37:51 +0000
        Last backup: 2013-11-19 08:37:51 +0000
        Size of backup disk: Too small
            Backup size 500.11 GB < (Disk used 488.08 GB X 3)
        Lacie 2T [Local]
        Total size: 2.00 TB
        Total number of backups: 13
        Oldest backup: 2013-12-30 05:35:56 +0000
        Last backup: 2014-07-29 10:04:45 +0000
        Size of backup disk: Excellent
            Backup size 2.00 TB > (Disk size 499.25 GB X 3)
Top Processes by CPU: ℹ️
         7%    WindowServer
         2%    com.apple.preference.network.remoteservice
         1%    Skype
         1%    AppleSpell
         0%    SystemUIServer
Top Processes by Memory: ℹ️
    154 MB    com.apple.WebKit.WebContent
    116 MB    installd
    116 MB    Skype
    112 MB    com.apple.IconServicesAgent
    107 MB    Stickies
Virtual Memory Information: ℹ️
    939 MB    Free RAM
    1.74 GB    Active RAM
    537 MB    Inactive RAM
    1.08 GB    Wired RAM
    488 MB    Page-ins
    0 B    Page-outs
Diagnostics Information: ℹ️
    Mar 18, 2015, 03:43:02 PM    Self test - passed

HT1338 My MacBook Pro (running Leopard 10.5.8) won't allow keyboard to type an upper case 'C' using the shift key...works fine with caps lock, or, with my Typinator workaround using double-typed lower case c (not always best). Any ideas?

My MacBook Pro keyboard won't type an upper case 'C' using the shift key... only with caps lock. Workaround has been to use Typinator by typing a double lower case c, not always the best solution. Mac is a refurbished model, which initially was fine. Apple tech helped me correct the quirk when it first appeared, but now it has returned and refuses fixes. Any ideas?

I'm willing to bet that this has something to do with iCloud. I've been facing a frozen computer nearly every time I go into it.
In Activity Monitor I have seen two programs associate with iCloud that take up about 2.5 GB of memory (I only have 4 in the computer) -- causing everything to freeze. One of these is called "iCloud Helper" and the other one is something like "Address Book Sync helper" -- I see parts of these names in the stuff you have posted.
I am at my wits' end with these and have written to Apple asking them to do away with these or fix them. To get rid of the Address book sync thing I have gone into system preferences for iCloud and unchecked Contacts -- but then spontaneously it gets rechecked. And oftentimes after I Force Quit the iCloud helper, it spontaneously turns on again. My conclusion --- the iCloud is basically unusable. It turns a Mac into the most useless, clogged, sluggish PC. If this is happening to a lot of people's computers -- and I see no reason why yours or mine should be an exception -- these programs just might destroy Apple itself.
So -- I'm about to completely give up on iCloud, and I suspect that others will too unless this gets fixed.
Cheers,
Bob

Just downloaded new IOS 8.2 on MacBook Pro shutdown ready to restart & it won't reboot up HELP PLEASE...???

Hi Ive just downloaded the new IOS 8.2 on my MacBook Pro, it tells you to shutdown now, to finish installing - which Ive done. Went to boot it up again and all it dose is show me the apple sign and lots of black letters numbers and the odd word something about the 64bit is missing - Im doing my Criminology Honours Degree & doing a PowerPoint lecture - or should I say was!!!! And now my macbook won't turn on.... HELP PLEASE??????

use a torx screwdriver and open the back casing, from there you can proceed to get your hard drive out. then you can retrieve the data using a universal hard drive to usb adapter (you can find them cheap on amazon).
and if you are desperate to get it to turn on you can use the power on pads: from there we can see what is going on. (this is NOT a technique for every day use)

Why is my macbook pro running so slow and so slow to reboot?

Hello,
I edit using Lightroom and Photoshop and I'm having an issue while editing. After editing around 8-10 photos in Photoshop the computer starts running unbelievably slow. After each 8-10 photos I have to close down everything and reboot. Even the reboot process is super slow as I have to force quit each application usually 1-2 times to get it to close. Is this normal? I have a 2011 17" with 2.2 GHZ i7 with 8GB ram. Is there any setting that I can change or be aware of.
Thanks,
Jack Fussell

If you have more than ten or so files or folders on your Desktop, move them, temporarily at least, somewhere else in your home folder.
If iCloud is enabled, disable it.
Disconnect all wired peripherals except keyboard, mouse, and monitor, if applicable. Launch the usual set of applications you use when you notice the problem.
Step 1
Launch the Activity Monitor application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Activity Monitor in the page that opens.
Select the CPU tab.
Select All Processes from the menu in the toolbar, if not already selected.
Click the heading of the % CPU column in the process table to sort the entries by CPU usage. You may have to click it twice to get the highest value at the top. What is it, and what is the process? Also post the values for % User, % System, and % Idle at the bottom of the window.
Select the System Memory tab. What values are shown in the bottom part of the window for Page outs and Swap used?
Step 2
You must be logged in as an administrator to carry out this step. Launch the Console application in the same way as above, and select “system.log” from the file list. Post the 50 or so most recent messages in the log — the text, please, not a screenshot.
Important: Some personal information, such as your name, may appear in the log. Edit it out before posting.
Step 3
Same as step 2, but select "kernel.log" from the file list.

2010 Macbook Pro Running Very Slow

I have a 2010 Macbook pro that is running extremely slow and I ran EtreCheck report but I am not sure how to interpret the results to help solve my issues. Any help or feedback would be greatly appreciated. I have included the Etrecheck report below:
Problem description:
Macbook Pro running very slow, web pages won’t load at all or they take a very long time to open.
EtreCheck version: 2.1.8 (121)
Report generated March 28, 2015 12:41:50 PM CDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (15-inch, Mid 2010) (Technical Specifications)
    MacBook Pro - model: MacBookPro6,2
    1 2.4 GHz Intel Core i5 CPU: 2-core
    4 GB RAM
        BANK 0/DIMM0
            2 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            2 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 462
Video Information: ℹ️
    NVIDIA GeForce GT 330M - VRAM: 256 MB
        Color LCD 1440 x 900
        spdisplays_display_connector
    Intel HD Graphics - VRAM: 288 MB
        spdisplays_display_connector
System Software: ℹ️
    Mac OS X 10.6.8 (10K549) - Time since boot: 5:11:41
Disk Information: ℹ️
    Hitachi HTS545032B9SA02 disk0 : (298.09 GB)
        - (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 319.73 GB (72.45 GB free)
    MATSHITADVD-R   UJ-898
USB Information: ℹ️
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM2070 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Built-in iSight
    Apple Computer, Inc. IR Receiver
Problem System Launch Daemons: ℹ️
    [not loaded]    org.samba.winbindd.plist [Click for support]
Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [running]    com.fitbit.galileod.plist [Click for support]
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.adobe.ARM.[...].plist [Click for support]
    [failed]    com.apple.CSConfigDotMacCert-[...]@me.com-SharedServices.Agent.plist
    [failed]    com.zeobit.MacKeeper.Helper [Click for support]
User Login Items: ℹ️
    iTunesHelper    UNKNOWN Hidden (missing value)
    Firefox    Application (/Applications/Firefox.app)
    Dropbox    Application (/Applications/Dropbox.app)
    Fitbit Connect Menubar Helper    Application (/Applications/Fitbit Connect.app/Contents/MacOS/Fitbit Connect Menubar Helper.app)
    LexmarkNetworkServices    Application Hidden (/Library/Application Support/Lexmark/LexmarkNetworkServices.app)
    7600 Series Button Monitor    Application Hidden (/Library/Application Support/Lexmark/7600 Series Scanner.bundle/Contents/SharedSupport/7600 Series Button Monitor.app)
Internet Plug-ins: ℹ️
    JavaAppletPlugin: Version: 13.9.8 - SDK 10.6 Check version
    FlashPlayer-10.6: Version: 16.0.0.305 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.6.6
    AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
    Flash Player: Version: 16.0.0.305 - SDK 10.6 Outdated! Update
    AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
    SharePointBrowserPlugin: Version: 14.3.9 - SDK 10.6 [Click for support]
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
    iPhotoPhotocast: Version: 7.0 - SDK 10.7
User internet Plug-ins: ℹ️
    Picasa: Version: 1.0 - SDK 10.4 [Click for support]
Audio Plug-ins: ℹ️
    iSightAudio: Version: 7.6.6
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
Time Machine: ℹ️
    Time Machine information requires OS X 10.7 "Lion" or later.
Top Processes by CPU: ℹ️
         4%    WindowServer
         3%    Finder
         2%    hidd
         0%    ps
         0%    Fitbit Connect Menubar Helper
Top Processes by Memory: ℹ️
    765 MB    firefox
    150 MB    Mail
    116 MB    Finder
    86 MB    mds
    77 MB    WindowServer
Virtual Memory Information: ℹ️
    577 MB    Free RAM
    1.41 GB    Active RAM
    1.55 GB    Inactive RAM
    621 MB    Wired RAM
    463 MB    Page-ins
    156 KB    Page-outs
Diagnostics Information: ℹ️
    Mar 28, 2015, 07:28:57 AM    Self test - passed
    Mar 26, 2015, 08:20:29 AM    /Users/[redacted]/Library/Logs/DiagnosticReports/plugin-container_2015-03-26-08 2029_[redacted].crash

I’ve tried running 10.10 on quite a few different computers with 4GB of RAM and a standard mechanical hard drive and all of them performed worse with Yosemite than they did with Mavericks (10.9). And about a year ago I found that they performed better with Mt Lion (10.8) than Mavericks. Each version of the Mac OS has required more memory than the version that came before it and that means that every couple of years the minimum acceptable RAM is increased. Apple signaled this quietly at the Apple Store - only one computer now ships with 4GB of RAM. (And I can tell you from personal experience that in that configuration it is not fun to use.)
Bottom line: you need at least 8GB of RAM or an SSD. Both are better. In the meantime run as lean a machine as possible. MacKeeper is a waste of money no matter what anyone might tell you. At best it is not necessary and is a waste of money.

MacBook Pro running slow please HELP..!!!

Hi
Need some help, my MacBook Pro is running slow it takes like 10 - 13 minutes to start, most of the times when I'm going to type something, it doesn't matter which app do I use (Facebook, messages, search on google, it get stuck once in a while and the beach ball appears for a few seconds and then works again, or when I navigate between apps and tried to click on something it takes a while and beach ball comes up I just reinstalled OS X Yosemite again and ran CleanMyMAc and got almost 2 gb deleted, but still the same problem, I use this computer for work on java apps. I ran the EtreCheck and this is the result. Any help on how to kill spotlight? or any suggestions??
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 10:26:47 AM CST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro9,2
    1 2.9 GHz Intel Core i7 CPU: 2-core
    8 GB RAM Upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 52
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.3 (14D131) - Time since boot: 2:43:28
Disk Information: ℹ️
    APPLE HDD TOSHIBA MK7559GSXF disk0 : (750.16 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 748.93 GB (725.60 GB free)
            Encrypted AES-XTS Unlocked Converting
            Core Storage: disk0s2 749.30 GB Online
    HL-DT-ST DVDRW GS31N
USB Information: ℹ️
    Microsoft Microsoft Nano Transceiver 1.1
    Apple Inc. FaceTime HD Camera (Built-in)
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Anywhere
Problem System Launch Daemons: ℹ️
    [failed]    com.apple.mtrecorder.plist
Launch Agents: ℹ️
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [failed]    com.apple.spirecorder.plist
    [loaded]    com.macpaw.CleanMyMac2.Agent.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
    [running]    com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
    iTunesHelper    Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
    Spotify    Application Hidden (/Applications/Spotify.app)
Internet Plug-ins: ℹ️
    FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
    Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
    QuickTime Plugin: Version: 7.7.3
    JavaAppletPlugin: Version: Java 7 Update 75 Check version
    Default Browser: Version: 600 - SDK 10.10
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Time Machine not configured!
Top Processes by CPU: ℹ️
       136%    Spotlight
        13%    WindowServer
         5%    Safari
         4%    SpotifyWebHelper
         3%    NotificationCenter
Top Processes by Memory: ℹ️
    318 MB    java
    163 MB    com.apple.WebKit.WebContent
    137 MB    mds_stores
    137 MB    Google Chrome
    129 MB    Mail
Virtual Memory Information: ℹ️
    484 MB    Free RAM
    3.83 GB    Active RAM
    3.24 GB    Inactive RAM
    1.03 GB    Wired RAM
    2.45 GB    Page-ins
    213 KB    Page-outs
Diagnostics Information: ℹ️
    Apr 14, 2015, 07:42:25 AM    Self test - passed
    Apr 13, 2015, 03:18:21 PM    /Library/Logs/DiagnosticReports/CleanMyMac 2_2015-04-13-151821_[redacted].cpu_resource.diag [Click for details]

I am having the same problem with my 2009 macbook pro. Here are the etrecheck results. Thank you for your help!
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 6:36:53 PM MDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (13-inch, Mid 2009) (Technical Specifications)
    MacBook Pro - model: MacBookPro5,5
    1 2.26 GHz Intel Core 2 Duo CPU: 2-core
    2 GB RAM Upgradeable
        BANK 0/DIMM0
            1 GB DDR3 1067 MHz ok
        BANK 1/DIMM0
            1 GB DDR3 1067 MHz ok
    Bluetooth: Old - Handoff/Airdrop2 not supported
    Wireless: en1: 802.11 a/b/g/n
    Battery Health: Normal - Cycle count 272
Video Information: ℹ️
    NVIDIA GeForce 9400M - VRAM: 256 MB
        Color LCD 1280 x 800
System Software: ℹ️
    OS X 10.10.3 (14D131) - Time since boot: 0:58:49
Disk Information: ℹ️
    ST9160314ASG disk0 : (160.04 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Macintosh HD (disk0s2) / : 159.18 GB (72.30 GB free)
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
    MATSHITADVD-R   UJ-868
USB Information: ℹ️
    Apple Inc. Built-in iSight
    Apple Internal Memory Card Reader
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Computer, Inc. IR Receiver
    Apple Inc. BRCM2046 Hub
        Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
    Anywhere
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    com.sophos.kext.sav (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    com.sophos.nke.swi (9.2.50 - SDK 10.8) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxDrv (3.2.0) [Click for support]
    [not loaded]    org.virtualbox.kext.VBoxNetAdp (3.2.0) [Click for support]
    [not loaded]    org.virtualbox.kext.VBoxNetFlt (3.2.0) [Click for support]
    [loaded]    org.virtualbox.kext.VBoxUSB (3.2.0) [Click for support]
        /System/Library/Extensions
    [loaded]    com.Cycling74.driver.Soundflower (1.5.2) [Click for support]
    [not loaded]    com.beceem.BeceemAppleWiMAXAdapter (5.2.56d13) [Click for support]
    [not loaded]    com.fklt.driver (1.8.0) [Click for support]
    [not loaded]    com.novatelwireless.driver.3G (2.2.8) [Click for support]
    [not loaded]    com.novatelwireless.driver.DisableAutoInstall (1.2) [Click for support]
    [not loaded]    com.palm.ClassicNotSeizeDriver (3.2.1) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraDevSupport (2.0.2) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraFSCSupport (2.0.2) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraFSRSupport (2.0.2) [Click for support]
    [not loaded]    com.sierrawireless.driver.SierraHSRSupport (2.0.2) [Click for support]
        /System/Library/Extensions/NovatelWireless3G.kext/Contents/Plugins
    [not loaded]    com.novatelwireless.driver.3GData (2.2.8) [Click for support]
Problem System Launch Agents: ℹ️
    [killed]    com.apple.AirPlayUIAgent.plist
    [killed]    com.apple.CallHistoryPluginHelper.plist
    [killed]    com.apple.CallHistorySyncHelper.plist
    [killed]    com.apple.cloudphotosd.plist
    [killed]    com.apple.cmfsyncagent.plist
    [killed]    com.apple.coreservices.appleid.authentication.plist
    [killed]    com.apple.Maps.pushdaemon.plist
    [killed]    com.apple.sbd.plist
    [killed]    com.apple.security.cloudkeychainproxy.plist
    [killed]    com.apple.telephonyutilities.callservicesd.plist
    10 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
    [killed]    com.apple.AssetCacheLocatorService.plist
    [killed]    com.apple.awdd.plist
    [killed]    com.apple.coresymbolicationd.plist
    [killed]    com.apple.ctkd.plist
    [killed]    com.apple.diagnosticd.plist
    [killed]    com.apple.icloud.findmydeviced.plist
    [killed]    com.apple.ifdreader.plist
    [killed]    com.apple.installd.plist
    [killed]    com.apple.nehelper.plist
    [killed]    com.apple.sandboxd.plist
    [killed]    com.apple.softwareupdate_download_service.plist
    [killed]    com.apple.softwareupdated.plist
    [killed]    com.apple.tccd.system.plist
    [killed]    com.apple.wdhelper.plist
    [killed]    com.apple.xpc.smd.plist
    15 processes killed due to memory pressure
Launch Agents: ℹ️
    [loaded]    com.carbonite.launchd.carbonitealerts.plist [Click for support]
    [running]    com.sophos.uiserver.plist [Click for support]
    [running]    net.culater.SIMBL.Agent.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.google.keystone.daemon.plist [Click for support]
    [running]    com.sophos.common.servicemanager.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.google.GoogleContactSyncAgent.plist [Click for support]
    [loaded]    uk.co.markallan.clamxav.freshclam.plist [Click for support]
User Login Items: ℹ️
    Firefox    Application (/Applications/Firefox.app)
Internet Plug-ins: ℹ️
    Flip4Mac WMV Plugin: Version: 2.4.4.2 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Default Browser: Version: 600 - SDK 10.10
    AdobePDFViewer: Version: 9.5.5 [Click for support]
    OfficeLiveBrowserPlugin: Version: 12.3.6 [Click for support]
    Unity Web Player: Version: UnityPlayer version 3.1.0f4 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    DirectorShockwave: Version: 11.5.6r606 [Click for support]
    iPhotoPhotocast: Version: 7.0
User internet Plug-ins: ℹ️
    fbplugin_1_0_3: Version: Unknown [Click for support]
    Picasa: Version: 1.0 [Click for support]
Safari Extensions: ℹ️
    AdBlock
    Exposer
3rd Party Preference Panes: ℹ️
    Flip4Mac WMV [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 159.18 GB Disk used: 86.88 GB
    Destinations:
        Time Machine Backups [Local]
        Total size: 0 B
        Total number of backups: 0
        Oldest backup: -
        Last backup: -
        Size of backup disk: Too small
            Backup size 0 B < (Disk used 86.88 GB X 3)
Top Processes by CPU: ℹ️
         7%    photolibraryd
         6%    WindowServer
         4%    mtmd
         1%    InterCheck
         0%    mds
Top Processes by Memory: ℹ️
    206 MB    firefox
    47 MB    mtmd
    46 MB    photolibraryd
    32 MB    mds_stores
    28 MB    InterCheck
Virtual Memory Information: ℹ️
    40 MB    Free RAM
    449 MB    Active RAM
    429 MB    Inactive RAM
    369 MB    Wired RAM
    4.36 GB    Page-ins
    84 MB    Page-outs
Diagnostics Information: ℹ️
    Apr 14, 2015, 05:30:19 PM    Self test - passed
    Apr 14, 2015, 12:43:03 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-14-124303_[redacted].cpu_resour ce.diag [Click for details]

I have a 2009 13"MacBook pro running on OS X 10.6.8. How do I know whether this is leopard or mountain? What would you advise that I use as I need to be running OS X 10.7? All help appreciated. Thank you.

I have a 2009 13"MacBook pro running on OS X 10.6.8.
How do I know whether this is leopard or mountain?
What would you advise that I use as I need to be running OS X 10.7?
Also can you advise how I upgrade please?
All help appreciated. Thank you.

Thank you for your response Niel.
I do run Microsoft Office 2011 - will Snow Leopard support this?
Finally why snow leopard and not mountain lion?

Pleeease help! cant boot macbook pro running leopard!

i am having a huge problem with my macbook pro running leopard. i was originally trying to partition my hardrive for windows with boot camp but that failed cause it "couldnt move files" so i ran disk utility with the installation disk to fix the harddrive.
anyways next thing i know i boot my computer and it stops at the blue login screen before it has the option to login with the spinning wheel and does a loop of blue screens with spinning wheel. wont boot in safe mode and it always stops at the same screen. so i looked around on the web and it sounded like a had to archive and install. so i did that and then half an hour in it told me i had a corrupt file and i had to restart.
so i restarted and then it brought me straight to the leopard installation screen and told me that "mac osx cannot be upgraded to v10.5 on your computer" because "macosx 10.4 or later could not be found"!!! i used the disk util to repair the hard drive but it said everything was fine. i cant safe boot, it wont give me the option to archive and install again its only giving me the option to erase my whole harddrive!
pleeease help! i have not backed up in 2 months! is there anyway to get this to start up or back up some files from this point?

Hello and Welcome to Apple Discussions ...
Ok... if you have another Mac, you can do Firewire Target Disk Mode
To transfer files using FireWire:
Shut down the computer to be used as a disk. Leave the other computer on.
Connect the two computers with a FireWire cable.
Start up the computer to be used as a disk, then open System Preferences, click Startup Disk, and click Target Disk Mode. (Or, start it up while holding down the T key.)
A disk icon appears on the desktop of the other computer.
Transfer files by dragging them to and from the disk.
Eject the disk by dragging its icon to the Trash. (While you drag, the Trash icon changes to an Eject icon.)
On the computer you used as a disk, push the power button to shut it down, and then disconnect the FireWire cable.
Carolyn

Can someone please help, I have a dvd disk containing lecture videos, on a Windows pc it works fine, and the disk opens to the dvd menu. However on my macbook pro running Mountain Lion, it opens as a data disk, with video and audio in two seprate files??

Can someone please help, I have a dvd disk containing lecture videos, on a Windows pc it works fine, and the disk opens to the dvd menu. However on my macbook pro running Mountain Lion, it opens as a data disk, with video and audio in two seprate files??

You may need a 3rd party application to view the DVD in a wWindows format such as
http://flip4mac-3.en.softonic.com/mac
https://www.macupdate.com/app/iphone/5758/vlc-media-player

On my MacBook Pro running )SX 10.9.5 when I go to Contact Sheet II on Photoshop Elements 12 Editor it say The Operation could not be completed...The file or directory cannot be found...help.. ?Derek

On my MacBook Pro running )SX 10.9.5 when I go to Contact Sheet II on Photoshop Elements 12 Editor it says The Operation could not be completed...The file or directory cannot be found...help.. ?
Derek

See if this solution works:
https://forums.adobe.com/thread/1623951?q=contact%20sheet

I have an old PowerPC and a Macbook Pro running 10.6.7 sitting side by side. Both are using AirPort to connect to the internet wirelessly to the same router, but the old Mac connects with full bars, but the MBP struggles with only 2. Pls help, thanks!

I have an old PowerPC running 10.4.11 and a Macbook Pro running 10.6.7 sitting side by side. Both are using AirPort to connect to the internet wirelessly to the same wireless router. The old Mac connects with full bars but the MBP struggles with only 2 bars. Pls help, thanks!

BDAqua,
Thanks for the response.
Apple has used the term "Digital Audio" to identify this machine. System Profiler has the following information:
Machine Name:          Power Mac G4
Machine Model:          PowerMac3,5
CPU Type:          PowerPC G4 (2.1)
Number Of CPUs:          1
CPU Speed:          800 MHz
L2 Cache (per CPU):          256 KB
Memory:          768 MB
Bus Speed:          133 MHz
Boot ROM Version:          4.3.3f2
Serial Number:          XBxxxxxMK9
Sales Order Number:
Yes, I could connect them by ethernet if all I wanted to do was transfer files, but I would like to network them so I could use wireless internet. The machines are not always so close together, I did that to simplify the testing. With the very slow transfer speeds I am reluctant to move ahead with the internet step.
<Edited By Host>

I am unable to connect my iPhone5 to macbook Pro running on Version 10.6.8. Help please?

I am unable to connect my iPhone5 to macbook Pro running on Version 10.6.8. Help please?

You probably need to upgrade your Mac software to 10.8.2 to handle ios6.

Help!!!....My MacBook Pro ,running on OS X Mavericks, won't reboot

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