HELP, my macbookpro reboots without warning
Sometimes, while i use the trackpad, either dragging one file or selecting multiple rows, the macbook pro reboots.
The only thing in common to all reboots is that the system freezes for 4-5 seconds and then reboots without warning. console doesn't report anything. it has always happened while using the trackpad, but i seldom use the mouse, so i can't say if this would happen with the mouse too. Also, it happens when i use the trackpad one-handed, holding the button with my thumb and dragging with another finger.
When the system reboots it takes longer than usual.
Any idea? how can I find out what is wrong without reformatting the whole thing??
Thanks
Andrea
Take a look at this thread:
Is my P.S. the problem?
I had a similar problem. I'll bet you are experiencing a stop error called MACHINE_CHECK_EXCEPTION. I causes a very fast reboot once the blue screen appears. I posted a link in that thread to the explanation on the Microsoft website.
There's a couple of potential causes, including an insufficient power supply, incompatible RAM, processor too far out of spec (OCd) or high temperatures. I'm pretty sure my problem is due to the PS... hope this helps you narrow down your troubleshooting some.
Its my understanding that only a couple of passes of Memtest will be sufficient in this case to verify RAM compatibility, because any more than that and the power supply will become stressed (remember increasing heat in the PS decreases its efficiency), possibly confounding your little experiment...
Similar Messages
-
Q10 random reboot without warning
Hello, A new problem has surfaced with my Q10. The device will restart on its own without any warning. It will restart twice a day on avg.I am running release 10.2.1.2976 and I believe the battery is in pretty good shape since it still holds a charge for the same length of time, as always. Any thoughts? Thanks, Rick
Has anything changed on your device? A new app? A configuration change? Something else? Was the device recently dropped or anything? Anything that happened just before this behavior presented could be causal, so think carefully.
Is there any consistency to how this happens? For example, I noticed with my Q10 that if I set it down on a table in just a same manner (actually gently, but dropping perhaps a centimeter or so), then the device would reboot. I figure there is something loose inside of mine, but haven't done any further diagnostics since it's not my "daily driver".
If you can find something consistent, then you might be able to figure a treatment. For example, if perhaps the battery is just a tiny bit loose inside, and jarring the device causes a reboot, then using something to better secure the battery might be helpful. For instance, a business card, cut to the size of the battery, and wedged between the battery and the device back cover, might help that situation.
Of course, if it's something deeper inside the device, then only a trained hardware technician should open it up to try and figure it out.
Good luck and let us know! -
Since updating ios 7.1.2, my iPad reboots towards the last 30 seconds or so of downloading a tv show or if I try to download more than 1 show at a time. Has anyone else experience this and any suggestions on resolving. It's frustrating!
TRy to clear your cache by closing all open apps. Double tapping the home button and swiping up all the apps that you see will totally close them. Then turn off your device for 1 minute then on again. If this doesnt work, you can also reset the setting ( setting, general, reset, reset all setting) this will only reset the setting without affecting your data. It is always a best practice to have back up before you proceed
-
Hello, has anyone had the problem of their flip just turning off and rebooting out of the blue? Mine has been doing this, and it is frustrating to say the least. Any help/advise would be greatly appreciated. It's about 8 months old, never been dropped to a hard landing.
ScottHi Scott and Welcome to the forums.
Have you upgraded the firmware to the latest version within the past 8 months?
Its quite possible you are running an old version and it needs to be updated.
Make sure you have the latest Software for your device and carrier installed onto the computer.
click here to get ur carrier software - http://na.blackberry.com/eng/support/downloads/download_sites.jsp
This is the device Software, not the desktop manager.
Download and double click to install to your ur computer. Don't plug the device in yet.
Once done that, go to C Drive: Program Files: Common Files: Research in Motion: App Loader and double click on loader.exe.
Once the welcome screen comes up, plug in the device the battery and hit next. When you see the PIN number appear after maybe a few minutes press next.
Once it gets to the device application part, Select only things you need, untick all other languages etc.
On the last page before you hit finish, you will see a 'ANDVANCED' option, click this and make sure both the check boxes are fixed.
This should fix ur issue.
If your issue is resolved, put a checkmark in the green box that contains the resolution.
OR
If it was just/or also really helpful - Give it a Kudos.. Go on Mate.. Help the rest of the clueless blackberry user world find their answer too..
~Gday from Down Under~ -
Updating from iTunes 11.0.1.12 to 11.0.2.25 - Reboot without warning
Hi, I need to deploy iTunes & QuickTime to around 1000 computers. These computers run Windows 7 x64 Ent. So I created my package to deploy the different MSI by command line.
AppleApplicationSupport.msi
AppleMobileDeviceSupport64.msi
AppleSoftwareUpdate.msi
Bonjour64.msi
QuickTime.msi
iTunes64.msi
Everything is working perfectly if not for the rebooting problem when the iTunes64.msi is installing. I use these properties when installing iTunes64.msi.
REBOOT=ReallySuppress
STANDALONE=1
QUICKTIME_IS_INSTALLED=1
AMDS_IS_INSTALLED=1
APPLEAPPLICATIONSUPPORT_IS_INSTALLED=1
BONJOUR_IS_INSTALLED=1
MEDIA_DEFAULTS=0
REGSRCH_DESKTOP_SHORTCUT=0
IS_ASU=1
DESKTOP_SHORTCUTS=0
DISABLEADVTSHORTCUTS=0
And the command line is "msiexec.exe /i iTunes64.msi /qn". So I need to know how to force iTunes to NOT reboot during the installation process from the command line. Anyone?
Thanks in advance for the help!
GBoucherI solved the problem myself finally. After checking with Orca inside the iTunes64.msi I found that a CustomAction was the problem. The CustomAction in question is Set_REBOOT and it's reference in the InstallExecuteSequence table. So I just created a new mst file and now my msiexec.exe /i ... work perfectly.
Have a good day! -
I am using OVM for development test environments using a Dell 2950 with 32GB of memory. I'm good on memory usage and disk space.
About a month ago I created a new VM with OEL5.4 named "alta" with 2GB memory. I also updated Domain 0 to Oracle VM server release 2.2.0.
The problem I'm seeing is that alta will reboot spontaeously. It usually occurs when downloading something from the internet or copying files across from a mounted directory on another server.
I've checked /var/log/messages and there is no message in either the OVM Server or alta indicating the problem that caused the reboot. I've tested it by tail -f on the syslog and nothing shows up when the reboot occurs.
I've never had any other VM's spontaneously reboot so this is a real puzzler. Any suggestions on how to capture what is going on?
Here's the vm.cfg for alta.
acpi = 1
apic = 1
builder = 'hvm'
device_model = '/usr/lib/xen/bin/qemu-dm'
disk = ['file:/var/ovs/mount/0DEAA78E20204555982F4A6B7E78BDB4/running_pool/362_alta/System.img,hda,w',
'file:/var/ovs/mount/0DEAA78E20204555982F4A6B7E78BDB4/running_pool/362_alta/u01.img,hdb,w',
'file:/var/ovs/mount/0DEAA78E20204555982F4A6B7E78BDB4/sharedDisk/SVD01.img,hdd,w!',
',hdc:cdrom,r',
disk_other_config = []
kernel = '/usr/lib/xen/boot/hvmloader'
keymap = 'en-us'
maxmem = 4096
memory = 2048
name = '362_alta'
on_crash = 'restart'
on_reboot = 'restart'
pae = 1
serial = 'pty'
timer_mode = '2'Instead of installing the kernel debuginfo rpm and using crash, you can simply run strings on the core dump and look for the kernel log messages. Or you can configure a serial console in your guest, and use the xm console command to watch the guest kernel console messages. You can even record them to a file with the script command on dom0.
-
I am having trouble with custom color settings. It randomly reverts back to North American General Purpose without warning. This is a big problem for me. My customers (professional photographers) expect consist colors in my printing. Help!
Do you even know how to nuke and re-set Photoshop's preferences, colorplak? Your last post seems to reveal that you don't understand what I'm talking about. Here's a link you can click on:
Preference file functions, names, locations | Photoshop CC
To re-create the preferences files for Photoshop, start the application while holding down Ctrl+Alt+Shift (Windows) or Command+Option+Shift (Mac OS). Then, click Yes to the message, "Delete the Adobe Photoshop Settings file?"
Note: If this process doesn't work for you while you're using a wireless (bluetooth) keyboard, attach a wired keyboard and retry.
Important: If you re-create the preferences by deleting the Adobe Photoshop CC Settings file, make sure that you only delete that file. If you delete the entire settings folder, you also delete any unsaved actions or presets.
Reinstalling Photoshop does not remove the preferences file. Before reinstalling Photoshop, re-create your preferences.
Note for Photoshop 14.1 and later: If you use Generator and reset your Preferences, Generator is disabled. Choose Preferences > Plug-ins to turn it back on.
Video: Julieanne Kost created a video that takes you through two ways of resetting your Photoshop preferences. The manual preference file removal method is between 0:00 - 5:05. The keyboard shortcut method is between 5:05 - 8:18. The video is located here.
Mac OS
Important: Apple made the user library folder hidden by default with the release of Mac OS X 10.7. If you require access to files in the hidden library folder to perform Adobe-related troubleshooting, see How to access hidden user library files. -
Hi everyone
Ever since my iphoto library crashed (ran out of space without warning) my mcbook pro has been slow, unresponsive, freezes in sleep mode and won't restart...
I've since backed everything up on an external hard drive, removed the corrupt library, even reinstalled the operating software and there is now hardly anything on the hard drive, it still runs painfully slow. If I close the lid which puts it in sleep mode, it either doesn't go into sleep mode but instead the battery just gets drained and I find it completely empty of power (it won't start again unless plugged in), or it goes into sleep mode but just freezes when I try to reopen.
In iphoto (reinstalled) but even other applications it is painfully slow, not like a mac at all!
I am trying to go to genius bar with it but thinking maybe someone in this forum can help...
Many thanks
AndreHave you tried SMC and PRAM resets?
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
Ciao. -
My iPhone 3GS is constantly turning off without warning. Help?
My iPhone 3GS has been constantly turning off and turning back on without warning, but my battery life is at 90%! It has been doing this for a few days, and it doesn't even stay on long enough for me to type in my password. I have tried charging it, holding in the sleep/home button, and turning it off. Nothing seems to work. Help?
Basic troubleshooting is reset, restart, restore.
Although the issue described could be a battery or system board issue. -
IBook g4 keeps shutting down without warning! Help please!
Hi everyone,
The problem in brief (as I'm scared the laptops gonna shut down again and I'd have to restart)
- I just upgraded my Tiger to Leopard
- Everything WAS running smoothly for approx. 4 hours, then as I was playing around with iTunes, the mac shutdown
- I had to restart it but as soon as I logged in, I was told "My Time and Date is set to a date before 1970", and that I was not connected to the Wireless.
- Just as I was connecting to the wireless, it shut down again.
-Once again I turned it on, and the same messages appeared. This time I managed to open safari before it shutdown again.
- I took out the battery, and used the AC power, but it shutdown as well.
- The battery, which was shown as fully charged 10 minutes ago, now on the lowest green light out of the 5 green lights situated at the back of the battery pack : s
So right now I'm running on AC power without a battery, paranoid it's gonna shutdown again without warning. Does anybody know what's wrong?
Your help will be much appreciated
Thanks.
Dakota.Hi,
Welcome to the Discussions.
It sounds like a bad battery. Try putting the battery in while it's running on the adapter then launch Apple System Profiler (Apple Menu>About this Mac>More info) and click on battery. See what its capacity is compared to the absolute capacity (4400). If it's 50% or less you need a new battery.
John -
Without warning, my iMac (early 2008) will freeze. The screen will go white or black and green vertical stripes. I have to hold the power button to reboot. Any thoughts as to what may be causing this?
Reset the SMC and PRAM. If it doesn't work, boot in safe mode -Mayús button during boot- and do your normal activity
-
Macpro goes to sleep without warning and I have to reboot to get it back
my macbook pro goes to sleep without warning on batt and I have to rebootto get it back
Hello stephenmeyer,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
About Energy Saver sleep and idle modes in Mac OS X
http://support.apple.com/kb/ht2412
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/HT3964
Best of luck,
Mario -
i recebtly bought an app (FIFA 12) now every time i play a match after the match it does not save an just goes to the home page without warning and i have to start all over again and no i did not press the home button. plz help
You can't gift it, gifting can only be done from within the store, not from within your library.
Puchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
It just shuts down without warning
Hi there,
My MacBookPro shipped on 06.2006 is shutting down without warning after more or less one hour when in battery use (The battery has 142 cycles). I've already reset and recalibrated the battery but without success. I also did the efi updates and the resend battery update also no success. The power level seams to drop rapidly without warning. The used battery is also not included in the apple exchange program (wrong serial no.). It is normal for a battery this age to have a power decrease but at least I’d like to get a warning before the computer shuts down. Please help me with your suggestions.OK, first, let's be clear on this and all future posts: is the MBP running on battery (NOT plugged in) or is it pugged in. You can see that if it is NOT plugged in, then there could be battery issues and that's the first thing I would try to diagnose. There are several posts in this forum about that problem (which doesn't pertain to me or to esqjake, since our problems occur in both situations). If I can summarize:
1) download the latest software; if you have a MacBook (not Pro) you need to have a Battery Update. MB Pro's don't need this.
2) Check your battery life and charge, using System Profiler. In OS 10.4 there's info on Power; the Battery section looks like this:
Battery Information:
Battery Installed: Yes
First low level warning: No
Full Charge Capacity (mAh): 4657
Remaining Capacity (mAh): 4330
Amperage (mA): 939
Voltage (mV): 12560
Cycle Count: 124
Apparently if the cycle count is under 300 and the mAh is low then you may qualify for a replacement battery. You'll have to search for yourself in the Forum for the exact numbers, sorry, since that's not what I'm experiencing I didn't write it down.
Now, on to the second type of problem: the MBPro shuts down *+without warning+* typically after being woken from sleep. Note that this is not a typical shut down; the computer just turns off. Also note, this is not a kernal panic, where the screen goes dark like a curtain is coming down and you get a polite message in multiple languages to hold the power key down to restart; no, the computer just turns off. Also typical is you have to hold down the power key for 5+ seconds (until you hear the tone and the power light flashes) or it won't restart; it will start for a few seconds and turn off again. Once I've restarted, it seems to work OK until the next time I try to wake it up; my current solution is that I'm just leaving it on. This has been called Random Shut Down Syndrome or RSS; you can do a search yourself if you have some time. Google will get you half a million hits or so (there's even a website called www.macbookrandomshutdown.com); there are far less in these discussion forums (and less help here, too, I've found. Doesn't Apple have an administrator looking at these posts?). Unfortunately, most of the hits deal the the MacBook, not the MacBook Pro. However, perhaps one of them will help.
Here's what I've found as possible causes:
1) a warped battery (mine isn't);
2) reset the System Manager Control (SMC)(unplug, battery out, hold down power key 5+ seconds, reboot);
3) due to overheating (again, it has happened immediately after waking from sleep, so it's the case is cool); or
4) there are some posts about looking through the console logs (Use the Console app located in the Utilities folder, and open console.log, console0.log, or consoleX.log). The console and system logs haven't been helpful for me personally (occasionally I've gotten the "previous shutdown cause= -82" message in the system log, supposedly a sign of RSS, but this is not consistent).
Now, here's something I found today, a simple test to see if you have RSS, but it is old and pertains (yet again) to the MacBook, not the Pro. However, I'll give it a try.
http://blogs.zdnet.com/Apple/?p=274
Anyway, I'm ready to bring mine in; I just can't afford to be without it just now. No data seems to be lost, so I'm just trying to get by, and put up with the RSS.
I hope that helps. Maybe some of the "Top Users" would like to help? I'm still lost. -
Icloud panel deleted my photos without warning
My icloud panel stopped syncing.
I logged out and get the message where my photos are located.
So far so good.
Then I logged in again and all the photos were deleted from that location without warning!
How can I retrieve them back?
The software should have warned me!
I feel really angry and frustrated.I appreciate your help.
I did not lose any data in my profile (C:\Users). I lost my data on my second disk that had data on it (f:\VirtualMachines). This disk had lots of other data on it that was not part of my User profile.
When I put in the drive and rebooted, RapidDrive Advanced somehow became activated without any warning screen and simply deleted all the data on F:\ and moved my user profile from C:\Users to F:\Users. I am in the process of moving the data back from F:\Users to C:\Users fine, and I have this data backed up
However, the previous data on F:\ (virtual machines and other files) appears to have been lost. It is not in the Recycle Bin, and multiple attempts to use Undelete software have so far failed.
Does RapidDrive Advanced delete and recreate the partition on the second drive, does it format, or does it do a simple delete? I'm trying to find a way to recover those files
Maybe you are looking for
-
How do I transfer photoshop from one computer to another? I have CS5. Since CS5 was an upgrade I installed CS4 first, but now I cannot figure out how to install the CS5 upgrade. Any advice?
-
Sales Order wise contribution report
Hi Guru's, I am using transaction code KVBI to get sales order wise contribution reports for make to order materials. Similarly, i want to have such report for male to stock strategy materials.... so can i get it? Regards, Abhishek
-
A problem about SDO_AGGR_UNION
I have a problem with the SDO_AGGR_UNION function. In the first step, I calculate the areas of the intersection between each polygon in dataset aus_veg_test A and the polygon 8 in dataset LAND_USE_DSE_TEST B. As the result shown below, some of the po
-
A DVD in the slot-loading drive will not eject. My iBook reads the disk as it appears on my desktop and I can play the DVD. But as soon as I hit the eject key (F12), it makes a weird sound, like it's trying to eject, but the DVD will not eject. Can s
-
Can iPad/iPhone apps be used on an iMac?
There is an excellent app called Solar Walk but it is designed to be used on iPads and iPhones. Is there any way of using this and similar apps on a normal iMac or must I go out and buy an iPad?