Help my nano is ...

hello all,
after giving apple a complete geneology report for my family along with dna samples to register here i am finally able to ask for some help.
ok...
my nano has a blank screen and doesnt respond.
i tried the center menu buttom push and it did not help.
when i connect it to my pc through the usb port ,
my nano 'cycles' through screens...
i get the apple logo , blank , use itune to restore , blank , some battery screen , and a flash.
the ipod is untectable to itunes and to my pc.
help please
Windows XP

I have a similar problem and tried your suggestion to force into disk mode. Pressing the menu and select does nothing in my case. See my symptoms below -
iPod Nano LOCKED after Upgrade to iTunes 7.1.1.5.
Immediately after upgrading to iTunes 7.1.1.5. and updating, charging, and syncing, my iPod does not function properly.
Symptoms:
_The click wheel does not seem to work any more. The hold switch is set correctly to the left position. There is a lock sybol at the top of the screen.
_No response to a reset by holding menu / select buttons for 10 secs.
_When iPod is plugged into my CPU it seems to act normally - the screen lights up briefly and displays the message "do not connect" as iTunes starts and syncs all checked songs like normal.
_After the sync the iPod display a full battery icon.
_When the iPod is unplugged from the CPU the iPod display is lit briefly, displays the menu where the user selects which language to use. There is a small icon that looks like a lock at the top of the screen. After a few seconds the screen goes blank despite trying to scroll and make selections with the click wheel.
_The iPod does not respond to the click wheel when in Itunes (which may be normal) or when disconnected (even after switching the hold switch back and forth several times).
_The iPod shows up in iTunes and in My Computer.
_Songs on iPod open in Windows Media Player and play OK when selected directly from My Computer.
I tried reformatting (Fat 32) and restoring (1.3.1.) and upgrading the iPod several times from Itunes and also restoring ITunes 5 but no luck.
This iPod (2g) is 15 mos. old and worked perfectly just prior to the upgrade to 7.1.1.5..
I've sent this problem to Apple in a "bug Report" but so far no response.
Help!
sbyberg
Serial Number: 6U5483TWSZB

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GFF,
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ok first off this is my first time on the fourm and i dont know where to post something like this. The only other fourm web page i have used is pbnation, so im not a pro at these. But heres the story.....
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Can you see your iPod as a disk in My Computer?
See these:
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If neither of those helps, and you can see your iPod in My Computer, you can try to format. Format it in FAT32 and uncheck "Quick Format". Then do a restore if possible.
Post back with the results. I'm going to bed in a few minutes (12:36 here), but I'll check tomorrow if i miss it.
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The nano screen is frozen stuck on one song! Ive tried pressing the menu and center button at the same time like some say, and no help. Please help!

Hi Matthew. Just for your reference, I found the following information on the Apple iPod tutorial website.
Troubleshooting your iPod nano: Reset, Retry, Restart, Reinstall, Restore
Remember these five basic suggestions if you have a problem with your iPod nano:
1. Reset your iPod nano by toggling the Hold switch on and off (set it to Hold, and then turn it off again).
2. Then press and hold the Center and Menu buttons for at least 6 seconds, until the Apple logo appears.
3. Retry with a different USB port if you cannot see iPod nano in iTunes.
Restart your computer and make sure you have the latest software updates installed.
4. Reinstall iPod and iTunes software from the latest versions on the web at www.apple.com/ipod/download/.
5. Restore your iPod nano using the latest iPod Installer.
Hope this helps.
Cheers!

Help my nano is ...

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