Help!! My one wont update to iOS 5 or later it just says cant connect to iTunes!
I also can't find icloud on my iPhone 4S anymore the icon has disappeared and its somehow gone from my settings too, can't update iOS because the iPhone won't connect to iTunes, just says cannot connect to iTunes. It's driving me mad! Probably something but I can't see, to sort it! X
Check Restrictions on your device to see if it's turned on. If so, that might explain the problems.
Similar Messages
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iPhone 4 wont update to version 4.3.5, keeps saying "ITunes could not contact the iPhone software update server because you are not connected to the Internet, make sure your Internet connection is active and try again."
However there is nothing wrong with my Internet connection as the Internet works perfectly fine.
iPhone has updated previoulsy with no problems.
Any suggestions?manujets wrote:
iPhone 4 wont update to version 4.3.5, keeps saying "ITunes could not contact the iPhone software update server because you are not connected to the Internet, make sure your Internet connection is active and try again."
However there is nothing wrong with my Internet connection as the Internet works perfectly fine.
iPhone has updated previoulsy with no problems.
Any suggestions?
Disable your firewall AND antivirus. If you have ever used this computer to hack or jailbreak ANY iDevice (not just the one with the problem) you will have to restore your hosts file to the way it was before you did so. -
I recently updated my iphone 5 to IOS 8.0.2 and now it wont turn on it just says to connect to itunes and when i do the only option it gives me is to restore iphone because it is in "recovery mode". It says it will delete all my media but i didn't do a back up and i don't want to lose my photos, what should i do? (I never used iCloud to back them up either).
If it's in recovery mode, the data is already gone. Why did you never back up your important data?
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My iPhone 3gs is not working properly and hasn't been since about September of last year. When switched on (Quite often it won't even turn on) it says 'Update Completed' as though it has just been updated. On the next screen it says to 'Connect to iTunes'. It doesn't, however, connect to iTunes and just resets itself over and over until power is gone. Occasionally after switching on and off a few times it functions normally for a few hours and some times even a couple of days but eventually always turns itself off and goes back to the 'Update Completed' screen. Does anyone know what might be causing this and/or a way of fixing it?
Morning JordenR,
Thanks for using Apple Support Communities.
You can resolve many restore issues using the troubleshooting steps documented here.
For more information on this, take a look at this article:
iOS: Resolving update and restore alert messages
http://support.apple.com/kb/ts1275
Best of luck,
Mario -
What's going on with iOS6...... Since I updated to it, I have had nothing but hassles....
Are you losing the connection to iTunes on the iPad or the computer? You are saying that iTunes is updated. Of course iTunes is updated when you update the iOS software. That's a no brainer.
If you mean that iTunes is updated on the computer, that has absolutely nothing whatsoever to do with downloading and updating apps on the iPad itself so changing the date on the iPad, signing in and out of the stores on the iPad .... Doing any of that on the iPad would have nothing to do with iTunes on your computer.
If .... you have not been able to connect to the iTunes or app stores at all on the iPad - try this ...
Settings>Privacy>Location Services>System Services (swipe to the bottom of the page to find this)>Location Based iAds>Off.
If the downloads are stalled or "waiting" - try these suggestions.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Make sure that you do not have a stalled download in iTunes - a song or podcast .... if you have a download in there that did not finish, complete that one first. Only one thing can download at a time on the iPad so that could be what is causing the problem.
If you can't connect at all - you can also try rebooting your router. Unplug it from power for about 30 seconds and then plug it in again. -
Im an owner of an Iphone 3gs.
When I updated my software to IOS 6.1.3 I started having network issues such as my phone would go on searching, it would search for signal and then No service after few minutes it would restart and when its on again it would show me Connect To Itunes screen, I tried connecting but nothing happens and if I just leave it as it is it will just keep on restarting and showing the same screen sometimes I might get lucky and the phone will start working again but No Service and if I turn on my 3G for the times Im outdoors it will just restart again so 3G is also another problem I have got. Today I decided to take it to an Apple Store, the guy restored it and now what happens is that it switches on and is showing me the connect to Itunes message but with black backround and i cant do anything it keeps on restarting and showing the same thing. Please if there is anyone that would like to spend some time with me to help me out, he would be more than Welcome.
Im located in South AfricaiOS: Device not recognized in iTunes for Mac OS X
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I need help updating my iphone. After I upgraded the software, it then told me to connect to itunes. I have updated my itunes, and then connected. then a box popped up saying my iphone is corrupted... what do i do now? i also deleted my iphone backup in the device section of itunes. i got that info off of reading other post about this problem.
uhoh, i can't remember, the window that had the message is gone now. i deleted the back up on itunes and when i just tried again, its now saying its will take 400 plus hours .... i think i've really screwed up now
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HT4623 my ipod comes on and stays locked it just says to connect to itunes and wont do anything else
my ipod comes on but the main screen is locked and says ipod is disabled connect to itunes. ive tried everything, how do i get past this screen?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
So yeah, got an iPod touch for Christmas and it's pretty much bricked it and I haven't even had it for a full month yet. Not amused. I've tried everything from reinstalling everything Apple related on my laptop to external programs that promise to kick that thing out of recovery mode. If there's any other way to fix it I'd love to know considering it won't show up in iTunes at all so there's no way for me to restore it. This is my first Apple product and I haven't found a solution to a problem that I've found dates back as far as 2012 with no semblance of a way to fix it. Though I've seen ways to fix each problem separately it appears you need one thing to be working to fix the other which is an issue.
Okay I'm just ranting to but help would be appreciatedTry:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
When it showed me this I had perfect connection and was able to get into the iTunes store
Apple - Support - iTunes - Contact Us
Was it can't connect to update server?
Update Server
Try:
- Powering off and then back on your router.
- iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
- Change the DNS to either Google's or Open DNS servers
Public DNS — Google Developers
OpenDNS IP Addresses
- For one user uninstalling/reinstalling iTunes resolved the problem
- Try on another computer/network
- Wait if it is an Apple problem
Do you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318. -
Help please!
Here are several things that you can try that might help.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
Check Settings>General>Date &Time>Set Automatically>On.
Reset your router by unplugging it from power for about 30 seconds and then plug it back in again. -
When I try to update my apps on my iPod it says cannot connect to iTunes store why?
Help me please!!!
Can't connect to the iTunes Store
Also see these previous discussions
Apps suddenly don't update: Apple Support Communities
App Store Updates (but only Updates)...: Apple Support Communities -
My 3GS will not let me login to iTunes or App store. It says "cannot connect to iTunes store".
In iTunes, do Store->View my AppleID
Click "Deuthorize ALL"
Then, on any computers you still have, do Store->Authorize this computer. If there are less than 5, you will have no problem.
You can only do "deauthorize all" once a year, so in the future, if you ever throw a computer away, remember do to "Store->Deauthorize this computer" first. -
Iphone 4 cant connect to itunes or app store! Help!
my iphone 4 has not been able to connect to itunes or the app store since latest upgrade 4.2.1... a msg pops up sometimes and says cant connect to itunes... other times it shows a window that says cant find itunes on your computer (which is odd cause its a phone!) and has a button to download itunes--what?....... HELP!
to be honest these are the solutions that may or may not work..
first thing I would try is rebooting the phone by holding the sleep/wake button and home button for 15 seconds until you see the white apple logo
if that doesn't work I would restore from backup and if that doesn't work I would restore as new if all else fails take it to your closest apple store they may replace the phone for a working one. -
When I try to download/install an app on my two day old iPod touch a message pops up saying cant connect to iTunes store and it won't download the app. Please help!!!
Try:
Can't connect to the iTunes Store
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