HELP! my phone froze and all i have is the apple logo

can someone help me i plugged it in to my comp. and they told me to hold top buttom for 3 secs. but then what??

Connect iPhone to Wall Charger and Reset, hold both Home and Power buttons until the iPhone begins to restart. This may take about 20 seconds time of holding both buttons.
If you decide you need to restore the firmware. Then open iTunes on computer, then connect iPhone to computer, then hold both Home and Power buttons until iTunes recognizes iPhone in Recovery Mode. Usually again takes about 20 seconds time of holding both buttons. Restore the Firmware.

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I switch on my mac book pro and all i get is the apple logo and below a loading wheel , but its stuck there for like an hour !!! help??

i switch on my mac book pro and all i get is the apple logo and below a loading wheel , but its stuck there for like an hour !!! help??

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. The easiest way to deal with the problem is to boot from an external drive, or else to use either of the techniques in Steps 1b and 1c to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 4
If you use a wireless keyboard, trackpad, or mouse, replace or recharge the batteries. The battery level shown in the Bluetooth menu item may not be accurate.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 6.
If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
Step 9
Reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 10
Repeat Step 9, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a Time Machine or other backup.
Step 11
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a boot failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 12
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider.

I have a 2 ibook g4's this is the second one but I started it up and all that happens is the apple logo comes up on a white screen and then nothing happens what should I do?

I have a 2 ibook g4's this is the second one but I started it up and all that happens is the apple logo comes up on a white screen and then nothing happens what should I do?

Reinstall OS X.

I connected my apple tv2 to my dvi port and all I see is the apple logo

I connected my Apple TV2 to my dvi port on my HDTV and all I see is the apple logo on the screen. I keep pushing menu on the apple remote and i see a white led turn on and off but the apple logo continues to be the only thing on the screen. I expect to see a menu as the apple manual indicates should appear on the screen. What's it gonna take for the menu to appear and the product to operate as expected?

Use the search function here to look at DVI problems. Even IF a HDMI --> DVI cable worked, there still won't be any sound. Apple doesn't seem to want to make the ATV2 work with anything less than HDMI. And it's pretty clear on their Apple store that the ONLY output is HDMI. IF your HDTV has limited HDMI ports, you might want to thing about switching one of your other inputs.

IPad disconnected during update. Now all I have is the Apple logo

My iPad was disconnected during todays iOS update. Now it's frozen on the Apple logo screen. Any help out there?

Hi, PikFlyer.
Thank you for visiting Apple Support Communities.
I understand that your iPad is unresponsive at the Apple logo when attempting to update. I would recommend going through the troubleshooting steps below.
If you see a black screen
You might need to charge your device before it can turn on. Plug in your device and let it charge for at least 10 minutes (20 minutes for iPad), then try turning it on.
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device. If your device doesn't respond when you press buttons
Your device might not return to the Home screen when you press the Home button, wake from sleep when you press the Sleep/Wake button, slide to unlock or power off, or it might appear frozen. Try these steps:
Restart your device.
If it still doesn't respond, or if it doesn't turn back on, reset your device.
If your device gets stuck during startup
When starting up, you might see the Apple logo or a red or blue screen for a long time, or your device might restart again. Try these steps:
Make sure that you have iTunes 12 or later on your computer.
Put your device in recovery mode.
When you get the option to restore or update, select Update. This will reinstall iOS without erasing your data.
Get more help
If you still need help after trying the steps above, contact Apple Support.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on
Cheers,
Jason H.

HT1349 what do you do if your ipod wont turn on and all that shows is the apple logo?

any ideas?

Did you try a reboot/reset?
Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider - let go of the buttons. The iPad/iPod should restart

Ive had my iphone for a few months and i was in a middle of a text message and it shut off i tried turning it on and all it showed was the apple logo so i tried charging it and nothing changed then i tried hooking it up to itunes and still nothing worked

i really need help if anybody knows whats wrong or can help me fix this please do

Unable to Update or Restore..?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Take your time... Pay particular attention to Steps 3 and 4
Note:
Some users have reported as many as 8 or 9 attempts were necessary before success.

Tried Resetting, Now all I see is the APPLE logo and loading

Ok so here it is....I bought a used original iphone of a friend of mine. On my way home, I decided to reset the iphone to its original settings....now its been like 6 hours....and all I see is the apple logo, then it tries to load and it stays that way....then it blinks and the apple logo comes on again. Is there anything I can do??

You should put the phone into DFU mode and restore it in iTunes.
To put your phone in DFU mode:
1. connect the phone to a computer with iTunes
2. Hold the home button and sleep/wake button simultaneously for 8 seconds.
3. Let go of the sleep/wake button and continue holding the home button
4. If successful a dialog box will appear in iTunes that states that an iPod was detected in recovery mode. The phone's display will remain black.
5. Click ok in the dialog box, then click restore
After that the phone should be functional.
I hope this helps.

While downloading an ITunes upgrade, my Ipad froze. All I see is the Itunes logo and a picture of a USB cable. Everything is frozen. Tried resetting by holding down the wake button but I get no slider button. IPad is frozen.

While downloading an ITunes upgrade, my IPad froze. All I see is the ITunes logo and pic of a USB cable on my screen. Tried to hold down the wake button while connecting the USB cable to override it but no results. Still frozen with ITunes logo. Any thoughts or suggestions?

Force your iPad into Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.

HT4623 just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. I have held down the home button and on/off switch several times to reset, but same problem persists.

just updated my iPhone 4s to ios6, now my phone won't turn back on. The apple logo comes on and sits then shuts off. Then comes back on and just sits.I have held down the home button and on/off switch several times to reset, but same problem persists.

Place iPhone on Wall Charger for at least 10 minutes. Then keep on charger and Reset, hold both home and power buttons until the iPhone begins to start, this can take about 20 seconds of holding both buttons while on charger. If still problem, open iTunes 10.7 on computer, connect iPhone to computer with USB Cable, hold both home and power buttons for about 20 seconds until iTunes recognizes iPhone in Recovery Mode, then click Restore button of iTunes. If still problem, try DFU Mode Restore, here are the steps. Open iTunes on computer. Connect iPhone to computer with USB cable. Hold both Home and Power buttons, after exactly 10 seconds release the Power Button, keep holding the Home button until iTunes recognizes iPhone in Recovery Mode, usually about 20 seconds time. If the iPhone screen is black, blank this is DFU Mode. Click the Restore button of iTunes. DFU Mode can be difficult to enter sometimes, just keep trying. DFU Mode is a black, blank screen with iTunes saying Recovery Mode. If still problem and there is Warranty or AppleCare make Genius reservation and take to Apple for resolution.

I accepted an update on my phone this morning, now it keep flashing the apple logo intermittently and i can't access my phone at all to make or recieve calls or texts at all. What do i do to rectify this please?

I accepted an IOS update on my phone this morning, now it keep flashing the apple logo intermittently and i can't access my phone at all. I can't make or recieve calls or texts at all. What do i do to rectify this please?

You should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer.

HT1414 all i have is the apple sign on my ipad and i tryed to soft restart it but all i get is the apple sign still how do i get past it ?

i have an ipad first gen and all im getting is the apple sign i tryed to soft reset it but that didnt work is there any other way arround it?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

My Iphone5 screen is black and when I plug it in, all I get is the Apple logo... flashing

My Iphone 5 has a black screen and when I plug it in, all I get is the Apple Logo, which flashes. Help!

i have the same problem but i have the iphone 4

TS4062 All I have is an Apple Logo on my Screen....

All I have is an Apple Logo on my Screen.I bought the Phone on Ebay and wiped it.Itunes doesnt recognize it?

Perhaps the phone was jailbroken when you got it.

HT1430 forgot my ipod touch in the car, and now all it does is brink on and off.. lights up, the apple logo come on but nothing else.. what do i do to reset it??

Well, i forgot my ipod touch in the car, and it snowed so bad and the temperature drop below zero. I thought my ipod was just battery dead, but when i charged it, only the Apple logo comes on and then blank screen. How can i reboot, or reset?? is the battery affected even though the phone wasn't wet??

As long as no moisture got in it... 1st thing to try is give it a few hours to warm up and fully charge the battery, then see if all is working by turning it on. Cold can effect the function. If still not working try a soft reset. Press and hold both the power and home buttons together until the Apple logo appears, about 15 seconds. Then release both buttons. If that does not work connect to your computer via cable go into iTunes and try Restore from backup. If all else fails, Restore to new. If that doesn't work contact Apple Genius Bar to have your iPod evaluated. Good luck.

HELP! my phone froze and all i have is the apple logo

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