HELP!!! MY SHUFFLE CRASHED!!

HOW CAN THIS HAPPEN??? I delete a SINGLE SONG and POOF!! MY DRAG AND DROP SONG FEATURE IS FROZEN AS IN NOT WORKING!!! Does anyone else have this unusual problem? Or am I just a walking accident??

When you say it is frozen and not working... what exactly is happening when you try to drag a song to your Shuffle?
CG

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    Process:         Adobe Help [504]
    Path:            /Applications/Adobe/Adobe Help.app/Contents/MacOS/Adobe Help
    Identifier:      chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1
    Version:         3.0.0.400 (???)
    Code Type:       X86 (Native)
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    Report Version:  6
    Interval Since Last Report:          1676763 sec
    Crashes Since Last Report:           39
    Per-App Interval Since Last Report:  443 sec
    Per-App Crashes Since Last Report:   16
    Anonymous UUID:                      32D95E58-CDB6-4855-B520-4B53C13049C6
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x000000006f632e6a
    Crashed Thread:  12
    Thread 0:  Dispatch queue: com.apple.main-thread
    0   com.adobe.AIR                 0x083c255e 0x7e5a000 + 5670238
    1   com.adobe.AIR                 0x07ffe1f6 0x7e5a000 + 1720822
    2   com.adobe.AIR                 0x08011b12 0x7e5a000 + 1800978
    3   com.adobe.AIR                 0x07ffaab6 0x7e5a000 + 1706678
    4   com.adobe.AIR                 0x07ffa48e 0x7e5a000 + 1705102
    5   com.adobe.AIR                 0x07ffa8f3 0x7e5a000 + 1706227
    6   ???                           0x1cbaa34d 0 + 481993549
    7   ???                           0x1cba9dc1 0 + 481992129
    8   ???                           0x1cba94a8 0 + 481989800
    9   com.adobe.AIR                 0x07ff8626 0x7e5a000 + 1697318
    10  com.adobe.AIR                 0x08004523 0x7e5a000 + 1746211
    11  ???                           0x12d211eb 0 + 315757035
    12  ???                           0x1cba8a83 0 + 481987203
    13  com.adobe.AIR                 0x07ff8626 0x7e5a000 + 1697318
    14  com.adobe.AIR                 0x08382678 0x7e5a000 + 5408376
    15  com.adobe.AIR                 0x0837e9e3 0x7e5a000 + 5392867
    16  com.adobe.AIR                 0x083ab248 0x7e5a000 + 5575240
    17  com.adobe.AIR                 0x0833152c 0x7e5a000 + 5076268
    18  com.adobe.AIR                 0x07e606d4 0x7e5a000 + 26324
    19  com.apple.Foundation          0x0004f9f5 __NSFireTimer + 282
    20  com.apple.CoreFoundation      0x014f670b __CFRunLoopRun + 8059
    21  com.apple.CoreFoundation      0x014f4094 CFRunLoopRunSpecific + 452
    22  com.apple.CoreFoundation      0x014f3ec1 CFRunLoopRunInMode + 97
    23  com.apple.HIToolbox           0x02cdaf9c RunCurrentEventLoopInMode + 392
    24  com.apple.HIToolbox           0x02cdad51 ReceiveNextEventCommon + 354
    25  com.apple.HIToolbox           0x02cdabd6 BlockUntilNextEventMatchingListInMode + 81
    26  com.apple.AppKit              0x003d2a89 _DPSNextEvent + 847
    27  com.apple.AppKit              0x003d22ca -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
    28  com.apple.AppKit              0x0039455b -[NSApplication run] + 821
    29  com.adobe.AIR                 0x07e62350 0x7e5a000 + 33616
    30  com.adobe.AIR                 0x07e62668 0x7e5a000 + 34408
    31  ...389F73B8D1702B320485DF8CE.1 0x000032a9 start + 4129
    32  ...389F73B8D1702B320485DF8CE.1 0x0000238a start + 258
    33  ...389F73B8D1702B320485DF8CE.1 0x000022b1 start + 41
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib             0x011ef942 kevent + 10
    1   libSystem.B.dylib             0x011f005c _dispatch_mgr_invoke + 215
    2   libSystem.B.dylib             0x011ef519 _dispatch_queue_invoke + 163
    3   libSystem.B.dylib             0x011ef2be _dispatch_worker_thread2 + 240
    4   libSystem.B.dylib             0x011eed41 _pthread_wqthread + 390
    5   libSystem.B.dylib             0x011eeb86 start_wqthread + 30
    Thread 2:
    0   libSystem.B.dylib             0x011ee9d2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x011eef68 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x011eeb86 start_wqthread + 30
    Thread 3:
    0   libSystem.B.dylib             0x011c90fa mach_msg_trap + 10
    1   libSystem.B.dylib             0x011c9867 mach_msg + 68
    2   com.adobe.AIR                 0x07fee238 0x7e5a000 + 1655352
    3   libSystem.B.dylib             0x011f681d _pthread_start + 345
    4   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 4:
    0   libSystem.B.dylib             0x011c9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x011f6cbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x0123f203 pthread_cond_wait + 48
    3   com.adobe.AIR                 0x0846cf10 0x7e5a000 + 6369040
    4   com.adobe.AIR                 0x0842d702 0x7e5a000 + 6108930
    5   com.adobe.AIR                 0x0846cd01 0x7e5a000 + 6368513
    6   com.adobe.AIR                 0x0846cd5f 0x7e5a000 + 6368607
    7   libSystem.B.dylib             0x011f681d _pthread_start + 345
    8   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 5:
    0   libSystem.B.dylib             0x011c9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x011f6cbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x0123f203 pthread_cond_wait + 48
    3   com.adobe.AIR                 0x0846cf10 0x7e5a000 + 6369040
    4   com.adobe.AIR                 0x0842d702 0x7e5a000 + 6108930
    5   com.adobe.AIR                 0x0846cd01 0x7e5a000 + 6368513
    6   com.adobe.AIR                 0x0846cd5f 0x7e5a000 + 6368607
    7   libSystem.B.dylib             0x011f681d _pthread_start + 345
    8   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 6:
    0   libSystem.B.dylib             0x011c9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x011f6cbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x0123f203 pthread_cond_wait + 48
    3   com.adobe.AIR                 0x0846cf10 0x7e5a000 + 6369040
    4   com.adobe.AIR                 0x0842d702 0x7e5a000 + 6108930
    5   com.adobe.AIR                 0x0846cd01 0x7e5a000 + 6368513
    6   com.adobe.AIR                 0x0846cd5f 0x7e5a000 + 6368607
    7   libSystem.B.dylib             0x011f681d _pthread_start + 345
    8   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 7:
    0   libSystem.B.dylib             0x011c9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x011f6cbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x0123f203 pthread_cond_wait + 48
    3   com.adobe.AIR                 0x0846cf10 0x7e5a000 + 6369040
    4   com.adobe.AIR                 0x0842d702 0x7e5a000 + 6108930
    5   com.adobe.AIR                 0x0846cd01 0x7e5a000 + 6368513
    6   com.adobe.AIR                 0x0846cd5f 0x7e5a000 + 6368607
    7   libSystem.B.dylib             0x011f681d _pthread_start + 345
    8   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 8:
    0   libSystem.B.dylib             0x011c9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x011f6cbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x0123f203 pthread_cond_wait + 48
    3   com.adobe.AIR                 0x0846cf10 0x7e5a000 + 6369040
    4   com.adobe.AIR                 0x0842d702 0x7e5a000 + 6108930
    5   com.adobe.AIR                 0x0846cd01 0x7e5a000 + 6368513
    6   com.adobe.AIR                 0x0846cd5f 0x7e5a000 + 6368607
    7   libSystem.B.dylib             0x011f681d _pthread_start + 345
    8   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 9:
    0   libSystem.B.dylib             0x011c9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x011f6cbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x0123f203 pthread_cond_wait + 48
    3   com.adobe.AIR                 0x0846cf10 0x7e5a000 + 6369040
    4   com.adobe.AIR                 0x0842d702 0x7e5a000 + 6108930
    5   com.adobe.AIR                 0x0846cd01 0x7e5a000 + 6368513
    6   com.adobe.AIR                 0x0846cd5f 0x7e5a000 + 6368607
    7   libSystem.B.dylib             0x011f681d _pthread_start + 345
    8   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 10:
    0   libSystem.B.dylib             0x011c9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x011f6cbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x0123f203 pthread_cond_wait + 48
    3   com.adobe.AIR                 0x0846cf10 0x7e5a000 + 6369040
    4   com.adobe.AIR                 0x0842d702 0x7e5a000 + 6108930
    5   com.adobe.AIR                 0x0846cd01 0x7e5a000 + 6368513
    6   com.adobe.AIR                 0x0846cd5f 0x7e5a000 + 6368607
    7   libSystem.B.dylib             0x011f681d _pthread_start + 345
    8   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 11:
    0   libSystem.B.dylib             0x011c9142 semaphore_wait_signal_trap + 10
    1   libSystem.B.dylib             0x011f6cbc _pthread_cond_wait + 1089
    2   libSystem.B.dylib             0x0123f203 pthread_cond_wait + 48
    3   com.adobe.AIR                 0x0846cf10 0x7e5a000 + 6369040
    4   com.adobe.AIR                 0x0842d702 0x7e5a000 + 6108930
    5   com.adobe.AIR                 0x0846cd01 0x7e5a000 + 6368513
    6   com.adobe.AIR                 0x0846cd5f 0x7e5a000 + 6368607
    7   libSystem.B.dylib             0x011f681d _pthread_start + 345
    8   libSystem.B.dylib             0x011f66a2 thread_start + 34
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    0   com.apple.CoreFoundation      0x014beed0 CFRetain + 112
    1   com.apple.CFNetwork           0x01acc06e HTTPNetStreamInfo::sendStreamIsComplete() + 56
    2   com.apple.CFNetwork           0x01b0cf4b HTTPNetConnection_WithAuth::responseStreamCallback(void*, __CFReadStream*, unsigned long) + 373
    3   com.apple.CFNetwork           0x01acac46 NetConnection::connectionResponse(__CFReadStream*, unsigned long) + 86
    4   com.apple.CoreFoundation      0x01580db3 _signalEventSync + 99
    5   com.apple.CoreFoundation      0x0158179e _cfstream_solo_signalEventSync + 126
    6   com.apple.CoreFoundation      0x01580a68 _CFStreamSignalEvent + 792
    7   com.apple.CoreFoundation      0x015816e7 CFReadStreamSignalEvent + 39
    8   com.apple.CFNetwork           0x01ac8111 HTTPReadFilter::socketReadStreamCallback(unsigned long) + 299
    9   com.apple.CFNetwork           0x01ac7fd4 HTTPReadFilter::_httpRdFilterStreamCallBack(__CFReadStream*, unsigned long, void*) + 44
    10  com.apple.CoreFoundation      0x01580db3 _signalEventSync + 99
    11  com.apple.CoreFoundation      0x0158179e _cfstream_solo_signalEventSync + 126
    12  com.apple.CoreFoundation      0x01580a68 _CFStreamSignalEvent + 792
    13  com.apple.CoreFoundation      0x015816e7 CFReadStreamSignalEvent + 39
    14  com.apple.CFNetwork           0x01b10bf5 SocketStream::dispatchSignalFromSocketCallbackUnlocked(SocketStreamSignalHolder*) + 45
    15  com.apple.CFNetwork           0x01abd735 SocketStream::socketCallback(__CFSocket*, unsigned long, __CFData const*, void const*) + 217
    16  com.apple.CFNetwork           0x01abd63d SocketStream::_SocketCallBack_stream(__CFSocket*, unsigned long, __CFData const*, void const*, void*) + 117
    17  com.apple.CoreFoundation      0x0153d18e __CFSocketDoCallback + 702
    18  com.apple.CoreFoundation      0x0153cc77 __CFSocketPerformV0 + 311
    19  com.apple.CoreFoundation      0x014f70fb __CFRunLoopDoSources0 + 1563
    20  com.apple.CoreFoundation      0x014f4bbf __CFRunLoopRun + 1071
    21  com.apple.CoreFoundation      0x014f4094 CFRunLoopRunSpecific + 452
    22  com.apple.CoreFoundation      0x014f3ec1 CFRunLoopRunInMode + 97
    23  com.apple.Foundation          0x0005a42c +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 329
    24  com.apple.Foundation          0x000218d4 -[NSThread main] + 45
    25  com.apple.Foundation          0x00021884 __NSThread__main__ + 1499
    26  libSystem.B.dylib             0x011f681d _pthread_start + 345
    27  libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 13:
    0   libSystem.B.dylib             0x011ee9d2 __workq_kernreturn + 10
    1   libSystem.B.dylib             0x011eef68 _pthread_wqthread + 941
    2   libSystem.B.dylib             0x011eeb86 start_wqthread + 30
    Thread 14:
    0   libSystem.B.dylib             0x011e8086 select$DARWIN_EXTSN + 10
    1   com.apple.CoreFoundation      0x0153480d __CFSocketManager + 1085
    2   libSystem.B.dylib             0x011f681d _pthread_start + 345
    3   libSystem.B.dylib             0x011f66a2 thread_start + 34
    Thread 12 crashed with X86 Thread State (32-bit):
      eax: 0x00000000  ebx: 0x014bee6d  ecx: 0x05a27384  edx: 0x6f632e65
      edi: 0x05a26138  esi: 0x6f632e65  ebp: 0xb0615568  esp: 0xb0615550
       ss: 0x0000001f  efl: 0x00010246  eip: 0x014beed0   cs: 0x00000017
       ds: 0x0000001f   es: 0x0000001f   fs: 0x0000001f   gs: 0x00000037
      cr2: 0x6f632e6a
    Binary Images:
        0x1000 -     0x6fff +chc.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1 3.0.0.400 (???) <7531BFCD-36E5-E3D8-CF85-E4F3F60AB190> /Applications/Adobe/Adobe Help.app/Contents/MacOS/Adobe Help
        0xb000 -   0x27bffb  com.apple.Foundation 6.6.3 (751.29) <E77D3906-99F4-FEF4-FBB0-86FB3C94073E> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
      0x38a000 -   0xc6aff7  com.apple.AppKit 6.6.6 (1038.29) <6F28C335-6DC2-AE0E-B79A-F256DBD0BB45> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x1103000 -  0x116dfe7  libstdc++.6.dylib 7.9.0 (compatibility 7.0.0) <411D87F4-B7E1-44EB-F201-F8B4F9227213> /usr/lib/libstdc++.6.dylib
    0x11c8000 -  0x136efeb  libSystem.B.dylib 125.2.0 (compatibility 1.0.0) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
    0x13ef000 -  0x13efff7  com.apple.CoreServices 44 (44) <AC35D112-5FB9-9C8C-6189-5F5945072375> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
    0x13f7000 -  0x14a4fe7  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <DF8E4CFA-3719-3415-0BF1-E8C5E561C3B1> /usr/lib/libobjc.A.dylib
    0x14b8000 -  0x1632fe3  com.apple.CoreFoundation 6.6.3 (550.29) <00373783-3744-F47D-2191-BEEA658F0C3D> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
    0x172a000 -  0x1770ff7  libauto.dylib ??? (???) <85670A64-3B67-8162-D441-D8E0BE15CA94> /usr/lib/libauto.dylib
    0x177d000 -  0x18fffe7  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2314BD12-0821-75BB-F3BC-98D324CFD30A> /usr/lib/libicucore.A.dylib
    0x1961000 -  0x1a62fe7  libxml2.2.dylib 10.3.0 (compatibility 10.0.0) <B4C5CD68-405D-0F1B-59CA-5193D463D0EF> /usr/lib/libxml2.2.dylib
    0x1a86000 -  0x1a94fe7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
    0x1a99000 -  0x1b42ff7  com.apple.CFNetwork 454.9.7 (454.9.7) <B740E1BD-01B7-34C2-2A9A-6DBC68B1EA5B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
    0x1ba6000 -  0x1be3ff7  com.apple.SystemConfiguration 1.10.2 (1.10.2) <398BB007-41FD-1A30-26D8-CB86ED5E467E> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfiguration
    0x1c00000 -  0x1e63fef  com.apple.security 6.1.1 (37594) <8AE73F5F-936C-80F6-B05B-A50C3082569C> /System/Library/Frameworks/Security.framework/Versions/A/Security
    0x1f3e000 -  0x1f41fe7  libmathCommon.A.dylib 315.0.0 (compatibility 1.0.0) <1622A54F-1A98-2CBE-B6A4-2122981A500E> /usr/lib/system/libmathCommon.A.dylib
    0x1f44000 -  0x1ffdfe7  libsqlite3.dylib 9.6.0 (compatibility 9.0.0) <16CEF8E8-8C9A-94CD-EF5D-05477844C005> /usr/lib/libsqlite3.dylib
    0x200b000 -  0x232bfeb  com.apple.CoreServices.CarbonCore 861.13 (861.13) <52803668-3669-36BD-57DD-078FBA835081> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
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    0x11f80000 - 0x11fc1ff7  libRIP.A.dylib 543.50.0 (compatibility 64.0.0) <8BAE1FC1-A478-F151-17C7-2D5DE470AC4F> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
    0x12900000 - 0x129b0fe3  com.apple.QuickTimeImporters.component 7.6.6 (1742) <76B0E668-214A-AB71-AAB8-E39E7F227C9B> /System/Library/QuickTime/QuickTimeImporters.component/Contents/MacOS/QuickTimeImporters
    0x129d9000 - 0x12b10ff7  com.apple.CoreAUC 6.04.01 (6.04.01) <B6E035A9-8DA2-82FC-9C2F-F57B9B62BE5F> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
    0x12fa8000 - 0x12fd9ff3  libTrueTypeScaler.dylib ??? (???) <7601D717-236D-8F4E-91F5-E69BB2920478> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libTrueTypeScaler.dylib
    0x13800000 - 0x14750fe3  com.apple.QuickTimeComponents.component 7.6.6 (1742) /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTimeComponent s
    0x177e3000 - 0x177f1fe7  libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <8F5FA7F7-840D-C5EF-C6E6-E2AF7CE43CD2> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
    0x1a0e7000 - 0x1a0f9ff7  libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <026B8702-B0A6-1D90-BBD6-AAAD2E14810D> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
    0x1f068000 - 0x1f243ff3  libType1Scaler.dylib ??? (???) <3CCADAB2-FBBF-15C9-C70C-4D26746B309E> /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framework/Resourc es/libType1Scaler.dylib
    0x1f6fa000 - 0x1fb25fee +WebKit.dylib ??? (???) <D40E431E-93EF-1FFF-6EDD-B5DB62E45D07> /Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
    0x20000000 - 0x20098fe7  edu.mit.Kerberos 6.5.10 (6.5.10) <8B83AFF3-C074-E47C-4BD0-4546EED0D1BC> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
    0x64b00000 - 0x64b07ff3  com.apple.print.framework.Print 6.1 (237.1) <97AB70B6-C653-212F-CFD3-E3816D0F5C22> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Version s/A/Print
    0x8fe00000 - 0x8fe4162b  dyld 132.1 (???) <A4F6ADCC-6448-37B4-ED6C-ABB2CD06F448> /usr/lib/dyld
    0xba900000 - 0xba916ff7  libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <12C58901-CCF3-4E8E-30CA-92A10CD55DF1> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    0xbab00000 - 0xbab21fe7  libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <7FFF4AFA-6522-C7D5-760F-A8F13D6EF032> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
    0xfa100000 - 0xfa192fe3  com.apple.print.framework.PrintCore 6.2 (312.5) <5B9EAAE8-7803-E0B3-9E5B-E9E2CCC8BA0E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
    0xffff0000 - 0xffff1fff  libSystem.B.dylib ??? (???) <3441F338-2218-6D36-3F95-3A16FBF6713D> /usr/lib/libSystem.B.dylib
    Model: MacPro4,1, BootROM MP41.0081.B03, 4 processors, Quad-Core Intel Xeon, 2.66 GHz, 6 GB, SMC 1.39f5
    Graphics: NVIDIA GeForce GT 120, NVIDIA GeForce GT 120, PCIe, 512 MB
    Memory Module: global_name
    Bluetooth: Version 2.3.3f8, 2 service, 19 devices, 1 incoming serial ports
    Network Service: Built-in Ethernet 1, Ethernet, en0
    PCI Card: NVIDIA GeForce GT 120, Display, Slot-1
    Serial ATA Device: HL-DT-ST DVD-RW GH41N
    Serial ATA Device: WDC WD6400AAKS-41H2B0, 596.17 GB
    USB Device: Hub, 0x05ac  (Apple Inc.), 0x9131, 0xfd100000
    USB Device: Apple Cinema HD Display, 0x05ac  (Apple Inc.), 0x9223, 0xfd120000
    USB Device: BRCM2046 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x5a100000
    USB Device: Bluetooth USB Host Controller, 0x05ac  (Apple Inc.), 0x8215, 0x5a110000
    USB Device: Hub, 0x03eb  (Atmel Corporation), 0x3301, 0x1a200000
    USB Device: Keyboard Hub, 0x05ac  (Apple Inc.), 0x1006, 0x1a220000
    USB Device: Apple Optical USB Mouse, 0x05ac  (Apple Inc.), 0x0304, 0x1a223000
    USB Device: Apple Keyboard, 0x05ac  (Apple Inc.), 0x0221, 0x1a222000
    FireWire Device: built-in_hub, Up to 800 Mb/sec

    While I can't help you, I have been having the same problems.
    Regardless of the Adobe application I am using, Adobe Help crashes as soon as I launch it.
    For me, this problem started after I ran the CS4 uninstaller. I had both Design Premium CS4 and CS5 installed at the same time.
    I then removed CS4 using the uninstaller software, at which point CS5 needed to be reinstalled as necessary "parts" were removed when deleting CS4.
    Since then, Adobe Help keeps quitting.
    I'm also using a Mac Pro with 3GB RAM and OS X 10.6.4

  • I need help fixing itunes crashes on my old mac

    i need help fixing itunes crashes on my old mac

    Thanks for your reply,
    I have both the silver discs specific to my iMac and Mac Pro models that you receive with your Mac, and a general copy of Snow Leopard that you buy from the store.
    I used the silver disc that is specific for my iMac to install the drivers, and Boot Camp 3.0 on my iMac. But with the Mac Pro, the software is older and only has Boot Camp 2.0, thus I'm wondering if I can simply use the software on the general copy of Snow Leopard I own, or does the silver disc contain specific drivers for my Mac Pro that I need?
    I'm under perhaps the wrong impression that the silver discs that you get with your Mac purchase contain drivers for your specific Mac model which you can't get from the general Snow Leopard disc.
    Thanks.

  • Please help apps. Crashing on 64 gb 4 gen touch. Run 5.0.1 I know the temp fix of logging in but want to fix report shows "low mmemory crash" which is not true

    Please help apps. Crashing on 64 gb 4 gen touch. Run 5.0.1 I know the temp fix of logging in but want to fix report shows "low mmemory crash" which is not true

    Why do you say "not true"? The 4G iPod only has 256 MB of memory and out of memoty errors are not uncommon with iOS 5.
    memory is different that the 8, 32 ir 64 GB or storage on the 4G iPods.
    To resolve double click the Home button and delete the apps from the mulitasking dock that you are not using and the power off and back on the iPod. You have to do that periodically.

  • PSE 9 'Help' section keeps crashing

    Opening a second item from the browser column causes the 'help' section to crash. Windows sends an error report to Microsoft but no advice is given.
    I am running XP 32bit Home ed. on an Intel Pentium 4, 2.66G chip with 2gb of ram and plenty of disk space

    Thanks Barbara, at least I'm not on my own with this. Why do people keep making 'Improvements'? I think they forgot to add that particular code. So for now I'll continue to work in PSE 9 then save and print from PSE 3. At least I have the luxury of that. Silly isn't it? Even sillier, is that when I actually buy software, which so many don't these days, it always seems retrograde compared to the illegal version I sampled. PSP X2, for example, where Corel bought it and stripped out half the functionality of PSP8 and launched it as a 'new' upgraded version. (Sorry to rant)
    Cheers
    Bill
    Original Message----
    From: [email protected]
    Date: 21/02/2011 20:05
    To: "Bill Allerton"<[email protected]>
    Subj: PSE 9 &amp;#39;Help&amp;#39; section keeps crashing
    Nobody but adobe likes the new print window, but they do, for some reason. At least it's better than PSE 8, where you couldn't even uncenter the image.

  • Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart.

    Please help, my iMac crashed when i open safari and my screen was blinking, then blackout and force to restart. Why is this happening? This is the crash report from my iMac.
    Anonymous UUID:       0CC51978-99A7-1665-7EFF-A04BF2E05D6E
    Sun Aug  3 20:45:04 2014
    panic(cpu 0 caller 0xffffff80100dc24e): Kernel trap at 0xffffff801005248e, type 13=general protection, registers:
    CR0: 0x0000000080010033, CR2: 0x00007fff73cf3638, CR3: 0x000000000952f04e, CR4: 0x00000000000606e0
    RAX: 0xffb9b9b9ffbbbbbb, RBX: 0xffffff801c66d3c0, RCX: 0x0000000000000030, RDX: 0xffffff801c66d418
    RSP: 0xffffff80abb23c80, RBP: 0xffffff80abb23cd0, RSI: 0x0000000000000001, RDI: 0xffffff801c66d3c0
    R8:  0x0000000000000001, R9:  0xffffff8010601910, R10: 0x00000000000003ff, R11: 0xffffffffffffffff
    R12: 0x0000000000000000, R13: 0xffffff801cff60d8, R14: 0xffffff801c9fefd8, R15: 0x0000000000000000
    RFL: 0x0000000000010287, RIP: 0xffffff801005248e, CS:  0x0000000000000008, SS:  0x0000000000000010
    Fault CR2: 0x00007fff73cf3638, Error code: 0x0000000000000000, Fault CPU: 0x0
    Backtrace (CPU 0), Frame : Return Address
    0xffffff8084698c50 : 0xffffff8010022f79
    0xffffff8084698cd0 : 0xffffff80100dc24e
    0xffffff8084698ea0 : 0xffffff80100f3746
    0xffffff8084698ec0 : 0xffffff801005248e
    0xffffff80abb23cd0 : 0xffffff8010051dc9
    0xffffff80abb23dd0 : 0xffffff7f909ef726
    0xffffff80abb23e50 : 0xffffff7f909ef15c
    0xffffff80abb23ed0 : 0xffffff7f909eee0b
    0xffffff80abb23f20 : 0xffffff80104353b5
    0xffffff80abb23f50 : 0xffffff8010440a33
    0xffffff80abb23fb0 : 0xffffff80100f3f46
          Kernel Extensions in backtrace:
             com.apple.kec.pthread(1.0)[882075E6-12C4-3225-8750-928715183739]@0xffffff7f909e a000->0xffffff7f909f4fff
    BSD process name corresponding to current thread: ReportCrash
    Mac OS version:
    13E28
    Kernel version:
    Darwin Kernel Version 13.3.0: Tue Jun  3 21:27:35 PDT 2014; root:xnu-2422.110.17~1/RELEASE_X86_64
    Kernel UUID: BBFADD17-672B-35A2-9B7F-E4B12213E4B8
    Kernel slide:     0x000000000fe00000
    Kernel text base: 0xffffff8010000000
    System model name: iMac12,2 (Mac-942B59F58194171B)

    Both Memory Clean and Clean My Mac could have cause the damage which triggered the kp.
    I would back up your Mac, erase and reinstall. Then Migrate your user data from the backup.
    Uninstalling Tuxera is a troubleshooting process. You don't have to keep it uinstalled, just long enough to test to see if it is causing the problems.
    However, if it doesn't happen regularly, it would be hard to determine if it was the cause.  And, as I mentioned, I don't think it would be the cause.

  • Hi guys, pls help! iMovie crashes sometime on tiltes or transitions or export, pls see the error report export below, thnx for looking.

    Hi guys, pls help! iMovie crashes sometime on tiltes or transitions or export, pls see the error report export below, thnx for looking.
    Process:         iMovie [239]
    Path: /Applications/iMovie.app/Contents/MacOS/iMovie
    Identifier:      com.apple.iMovie8
    Version:         8.0.6 (821)
    Build Info:      iMovieApp-8210000~16
    Code Type:       X86 (Native)
    Parent Process:  launchd [117]
    Date/Time:       2012-12-10 16:05:48.659 +0000
    OS Version:      Mac OS X 10.7.4 (11E53)
    Report Version:  9
    Interval Since Last Report:          413560 sec
    Crashes Since Last Report:           1
    Per-App Interval Since Last Report:  231215 sec
    Per-App Crashes Since Last Report:   1
    Anonymous UUID: C896B72D-2C04-428D-A58E-137974A49295
    Crashed Thread:  0 Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: 0x000000000000000d, 0x0000000000000000
    VM Regions Near 0:
    --> __PAGEZERO             0000000000000000-0000000000001000 [    4K] ---/--- SM=NUL /Applications/iMovie.app/Contents/MacOS/iMovie
    __TEXT 0000000000001000-0000000000335000 [ 3280K] r-x/rwx SM=COW /Applications/iMovie.app/Contents/MacOS/iMovie
    Application Specific Information:
    objc[239]: garbage collection is OFF
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0 ???                                   0x0ceb9398 0 + 216765336
    Thread 1:: Dispatch queue: com.apple.libdispatch-manager
    0 libsystem_kernel.dylib            0x96222b5e __select_nocancel + 10
    1 libdispatch.dylib                       0x9ceabcc9 _dispatch_mgr_invoke + 642
    2 libdispatch.dylib                       0x9ceaa85f _dispatch_mgr_thread + 53
    Thread 2:: com.apple.NSURLConnectionLoader
    0 libsystem_kernel.dylib            0x96220c22 mach_msg_trap + 10
    1 libsystem_kernel.dylib            0x962201f6 mach_msg + 70
    2 com.apple.CoreFoundation            0x9683d9da __CFRunLoopServiceMachPort + 170
    3 com.apple.CoreFoundation            0x96846b04 __CFRunLoopRun + 1428
    4 com.apple.CoreFoundation            0x968461dc CFRunLoopRunSpecific + 332
    5 com.apple.CoreFoundation            0x96846088 CFRunLoopRunInMode + 120
    6 com.apple.Foundation           0x906ed0c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
    7 com.apple.Foundation           0x906e0e25 -[NSThread main] + 45
    8 com.apple.Foundation           0x906e0dd5 __NSThread__main__ + 1582
    9 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    10 libsystem_c.dylib                    0x9b92e6de thread_start + 34
    Thread 3:: QTKit: QTVisualContextImageProviderWorkLoop
    0 libsystem_kernel.dylib            0x96220c22 mach_msg_trap + 10
    1 libsystem_kernel.dylib            0x962201f6 mach_msg + 70
    2 com.apple.CoreFoundation            0x9683d9da __CFRunLoopServiceMachPort + 170
    3 com.apple.CoreFoundation            0x96846b04 __CFRunLoopRun + 1428
    4 com.apple.CoreFoundation            0x968461dc CFRunLoopRunSpecific + 332
    5 com.apple.CoreFoundation            0x96856f01 CFRunLoopRun + 129
    6 com.apple.QTKit                      0x94a96fde QTVisualContextImageProviderWorkLoop + 124
    7 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    8 libsystem_c.dylib                     0x9b92e6de thread_start + 34
    Thread 4:
    0 libsystem_kernel.dylib            0x96220c22 mach_msg_trap + 10
    1 libsystem_kernel.dylib            0x962201f6 mach_msg + 70
    2 com.apple.CoreFoundation            0x9683d9da __CFRunLoopServiceMachPort + 170
    3 com.apple.CoreFoundation            0x96846b04 __CFRunLoopRun + 1428
    4 com.apple.CoreFoundation            0x968461dc CFRunLoopRunSpecific + 332
    5 com.apple.CoreFoundation            0x96856f01 CFRunLoopRun + 129
    6 com.apple.FWAVCPrivate              0x02404763 _ZN3AVSL27AVCVideoServicesThreadStartEPNS_28AVCVideoServicesThreadParamsE + 254
    7 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    8 libsystem_c.dylib                     0x9b92e6de thread_start + 34
    Thread 5:: WebCore: LocalStorage
    0 libsystem_kernel.dylib            0x9622283e __psynch_cvwait + 10
    1 libsystem_c.dylib                     0x9b92ee21 _pthread_cond_wait + 827
    2 libsystem_c.dylib                     0x9b8df42c pthread_cond_wait$UNIX2003 + 71
    3 com.apple.JavaScriptCore              0x93f3be81 ***::ThreadCondition::timedWait(***::Mutex&, double) + 81
    4 com.apple.WebCore               0x9ade5501 ***::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 135
    5 com.apple.WebCore               0x9ade5454 WebCore::LocalStorageThread::threadEntryPoint() + 74
    6 com.apple.WebCore               0x9ade53b1 WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 17
    7 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    8 libsystem_c.dylib                     0x9b92e6de thread_start + 34
    Thread 6:
    0 libsystem_kernel.dylib            0x9622283e __psynch_cvwait + 10
    1 libsystem_c.dylib                     0x9b92ee78 _pthread_cond_wait + 914
    2 libsystem_c.dylib                     0x9b92ef7b pthread_cond_timedwait_relative_np + 47
    3 com.apple.CoreServices.CarbonCore   0x942693a7 TSWaitOnConditionTimedRelative + 178
    4 com.apple.CoreServices.CarbonCore   0x9426911d TSWaitOnSemaphoreCommon + 490
    5 com.apple.CoreServices.CarbonCore   0x94268f2e TSWaitOnSemaphoreRelative + 24
    6 com.apple.QuickTimeComponents.component      0x916b4516 0x910c8000 + 6210838
    7 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    8 libsystem_c.dylib                     0x9b92e6de thread_start + 34
    Thread 7:: jpegdecompress_MPLoop
    0 libsystem_kernel.dylib            0x9622283e __psynch_cvwait + 10
    1 libsystem_c.dylib                     0x9b92ee78 _pthread_cond_wait + 914
    2 libsystem_c.dylib                     0x9b8d682a pthread_cond_wait + 48
    3 com.apple.QuickTimeComponents.component      0x917d6553 0x910c8000 + 7398739
    4 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    5 libsystem_c.dylib                     0x9b92e6de thread_start + 34
    Thread 8:: JavaScriptCore::Marking
    0 libsystem_kernel.dylib            0x9622283e __psynch_cvwait + 10
    1 libsystem_c.dylib                     0x9b92ee21 _pthread_cond_wait + 827
    2 libsystem_c.dylib                     0x9b8df42c pthread_cond_wait$UNIX2003 + 71
    Thread 9:: JavaScriptCore::BlockFree
    0 libsystem_kernel.dylib            0x9622283e __psynch_cvwait + 10
    1 libsystem_c.dylib                     0x9b92ee21 _pthread_cond_wait + 827
    2 libsystem_c.dylib                     0x9b8df3e0 pthread_cond_timedwait$UNIX2003 + 70
    3 com.apple.JavaScriptCore              0x93f3becc ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
    4 com.apple.JavaScriptCore              0x94189c33 JSC::Heap::blockFreeingThreadMain() + 323
    5 com.apple.JavaScriptCore              0x94189c6f JSC::Heap::blockFreeingThreadStartFunc(void*) + 15
    6 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    7 libsystem_c.dylib                     0x9b92e6de thread_start + 34
    Thread 10:
    0 libsystem_kernel.dylib            0x9622283e __psynch_cvwait + 10
    1 libsystem_c.dylib                     0x9b92ee78 _pthread_cond_wait + 914
    2 libsystem_c.dylib                     0x9b92ef7b pthread_cond_timedwait_relative_np + 47
    3 com.apple.CoreServices.CarbonCore   0x942693a7 TSWaitOnConditionTimedRelative + 178
    4 com.apple.CoreServices.CarbonCore   0x9426911d TSWaitOnSemaphoreCommon + 490
    5 com.apple.CoreServices.CarbonCore   0x94268f2e TSWaitOnSemaphoreRelative + 24
    6 com.apple.CoreServices.CarbonCore   0x9429be53 AIOFileThread(void*) + 1019
    7 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    8 libsystem_c.dylib                     0x9b92e6de thread_start + 34
    Thread 11:
    0 libsystem_kernel.dylib            0x9622302e __workq_kernreturn + 10
    1 libsystem_c.dylib                     0x9b92cccf _pthread_wqthread + 773
    2 libsystem_c.dylib                     0x9b92e6fe start_wqthread + 30
    Thread 12:
    0 libsystem_kernel.dylib            0x9622302e __workq_kernreturn + 10
    1 libsystem_c.dylib                     0x9b92cccf _pthread_wqthread + 773
    2 libsystem_c.dylib                     0x9b92e6fe start_wqthread + 30
    Thread 13:
    0 libsystem_kernel.dylib            0x9622302e __workq_kernreturn + 10
    1 libsystem_c.dylib                     0x9b92cccf _pthread_wqthread + 773
    2 libsystem_c.dylib                     0x9b92e6fe start_wqthread + 30
    Thread 14:: JavaScriptCore::Marking
    0 libsystem_kernel.dylib            0x9622283e __psynch_cvwait + 10
    1 libsystem_c.dylib                     0x9b92ee21 _pthread_cond_wait + 827
    2 libsystem_c.dylib                     0x9b8df42c pthread_cond_wait$UNIX2003 + 71
    Thread 15:: JavaScriptCore::BlockFree
    0 libsystem_kernel.dylib            0x9622283e __psynch_cvwait + 10
    1 libsystem_c.dylib                     0x9b92ee21 _pthread_cond_wait + 827
    2 libsystem_c.dylib                     0x9b8df3e0 pthread_cond_timedwait$UNIX2003 + 70
    3 com.apple.JavaScriptCore              0x93f3becc ***::ThreadCondition::timedWait(***::Mutex&, double) + 156
    4 com.apple.JavaScriptCore              0x94189c33 JSC::Heap::blockFreeingThreadMain() + 323
    5 com.apple.JavaScriptCore              0x94189c6f JSC::Heap::blockFreeingThreadStartFunc(void*) + 15
    6 libsystem_c.dylib                     0x9b92aed9 _pthread_start + 335
    7 libsystem_c.dylib                     0x9b92e6de thread_start + 34
    Thread 0 crashed with X86 Thread State (32-bit):
    eax: 0x00000001  ebx: 0xbfffe5ac  ecx: 0x00000da0  edx: 0x0ce724a8
    edi: 0x0e0f0000  esi: 0x0cebf1b4  ebp: 0x0cec9d00  esp: 0x0ce72408
    ss: 0x00000023  efl: 0x00010216  eip: 0x0ceb9398   cs: 0x0000001b
    ds: 0x00000023   es: 0x00000023   fs: 0x00000000   gs: 0x0000000f
    cr2: 0x1d13b878
    Logical CPU: 1
    Binary Images:
    0x1000 -   0x334ffc  com.apple.iMovie8 (8.0.6 - 821) <CD0B8453-4663-7F8C-EFF4-926EAB254B2A> /Applications/iMovie.app/Contents/MacOS/iMovie
    0x3d2000 -   0x3e0fff  com.apple.opengl (1.7.7 - 1.7.7) <2D362F15-5EA6-37B6-9BCB-58F2C599ACDA> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x3e8000 -   0x421fe3  com.apple.MPEG2TSDecoder (1.0 - 84) <75EC884A-7300-87B1-7E3A-A2B156BD4D79> /Applications/iMovie.app/Contents/Frameworks/Mpeg2TsDecoder.framework/Versions/ A/Mpeg2TsDecoder
    0x459000 -   0x47afff  com.apple.iWidgets (1.0.0 - 24) /Applications/iMovie.app/Contents/Frameworks/iWidgets.framework/Versions/A/iWid gets
    0x48d000 -   0x530ff4  com.apple.DotMacKit (47 - 3.0.2L) <5C3FF2BA-7124-3DF9-B197-19DD4D543798> /Applications/iMovie.app/Contents/Frameworks/DotMacKit.framework/Versions/A/Dot MacKit
    0x596000 -   0x597ff7  com.apple.Helium (3.0.0 - 157) <22FD7CB4-024E-3065-EB67-262ABF99636E> /Applications/iMovie.app/Contents/Frameworks/Helium.framework/Versions/A/Helium
    0x59d000 -   0x59efff +com.bensyverson.dvmatte.autopicker (1.0 - 1.0) <5FB2D0C9-D6D7-036E-F739-DA7CE5BAD36E> /Applications/iMovie.app/Contents/Frameworks/DVMAutopick.framework/Versions/A/D VMAutopick
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