HELP my Tv shows Won't Play on iTunes!!!

Please Help, I have always been able to watch all my fav shows on my MacBook now all of a sudden iTunes takes forever to download them and they won't play, they are frozen and I can only hear sound. I reported the problem weeks ago and I reported it for about 5 tv shows and tonight it's doing it again. I am at the end of my rope spending all this money and waiting hours to encounter a problem like this please help!

How do i email apple so i can maybe redownload it or at least not get charged for something that I can't even watch?

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Unfortunately, I don't have an answer for you, but I can tell you that I'm experiencing the same thing. We just bought an Apple TV (I just set it up tonight). I had purchased a TV show for the kids on iTunes a couple nights earlier, but when I went to play it on Apple TV it said that it is an unrecognized format? Now why would Apple sell content that was not in the format to play on its own equipment?
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Hey Louni,
Thanks for the question. I understand you are having issues with Authorizing your computer to play content. The following articles may help to resolve this issue:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/TS1277
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<Edited by Host>
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Unfortunately, I don't have an answer for you, but I can tell you that I'm experiencing the same thing. We just bought an Apple TV (I just set it up tonight). I had purchased a TV show for the kids on iTunes a couple nights earlier, but when I went to play it on Apple TV it said that it is an unrecognized format? Now why would Apple sell content that was not in the format to play on its own equipment?
I looked through the files to see what difference there might be because all of the free iTunes video plays fine. The only difference I could find was that this purchased show is 853x480 whereas the other videos are 640x480. I don't think that should make a difference, so it seems that something else is going on. Hopefully someone will have an answer.

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HELP my Tv shows Won't Play on iTunes!!!

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