HELP! my work ipod touches won't synch with Exchange anymore after the 5.1.1 upgrade

HELP! my work ipod touches won't synch with Exchange anymore after the 5.1.1 upgrade

I may have solved it from another post....the "sync music" tab wasn't clicked under "Summary/Music".  I had recently downloaded a more recent version of iTunes, and it may have defaulted to that....sigh.....

Similar Messages

  • IPod Touch won't synch with PC

    I am attempting to connect a new IPod Touch to my PC. The prompt said the device will not work with the installed version of ITunes and directed me to uninstall ITunes. I attempted to upgrade by downloading a new version of ITunes, but the IPod Touch still will not synch.
    If I do uninstall ITunes, do I risk losing all my recorded music?

    I had exactly the same problem and have found a solution this evening. I have a Siemens laptop running Windows 7 Ultimate, also running iTunes 9.0.3 and a 2nd Gen iPod Touch. With iTunes running, I plugged the ipod in and the progress bar would stick on sync for many hours with no success (left it for 10hrs!). I tried unistalling itunes and reinstalling, evening trying older versions (8 and 9), and no, I didn't loose the library or playlist (I have always accepted the default locations on set up).
    WHat the problem in my case seems to be, is the itunesbackup.exe program. When the ipod is connected and syncing (and stuck as usual) I open task manager, go to processes, highlight "itunesbackup.exe" and then end that process. iTunes then moves on to the next step and starts syncing etc etc - works perfectly.
    Hope this helps.

  • IPhone won't synch with exchange server after ios5 upgrade

    I upgraded to ios5 last night.  I did not get the 3002 error however after reboot it asked me about use of location services, etc and then later about the "find my iphone" feature - at this point the phone got stuck - no matter which selection I made when I picked the Done button nothing happened.  I had to do a reset and it came back up OK (not sure what the status is of Find My Iphone feature - but more pressing is the fact that I can't connect to our exchange server.  After putting in my credentials it seems to connect and the name of the mail server gets filled in, but then in the next step it says "Unable to verify account information" and its game over.
    Any thoughts if this is a phone setting or a server setting?  I think we are using Exchange 2003.
    Thanks - Jack Jolly
    CAD Admin, URS Corp

    Not sure what happened - but its working now.  Our IT guys may have done something on the server side.  If I can get any details I will post them.  Look forward to picking up additional tips from this forum!

  • Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

    Help! My iPod touch won't let me download any apps. A message keeps coming up saying "This Apple ID cannot be used for the iTunes store. Please enter another Apple ID" I changed my ID to see if that would work but the same message still comes up.

    Where are you physically located?
    What country's Store are you using?
    The two have to be the same and the payment method for your account also has to be associated (billing address, where iTunes gift card was purchased) with that country.
    Has the ID(s) worked before for purchases for this country's store?

  • My ipod touch won't synch/download new talks from itunes.  I've tried restarting the device many times with no success.  New talks won't download.

    My ipod touch won't synch/download new talks from itunes.  I've tried restarting the device many times with no success.  No new talks will download.

    I am having a similar problem. It did load the song but today it erased them and won't sync any music. The rest of the sync is fine.

  • Please help!  My IPod touch won't recognize the digits I enter for my password and won't put a "dot" in the password squares.  It also speaks the numbers I enter, very, very fast!

    Please help!  My IPod touch won't recognize the digits I enter for my password and won't put a "dot" in the password squares.  It also speaks the numbers very, very fast.  Can anyone help?

    Sounds like some accessibility features have been turned on. See this article for instructions on turning them off.
    http://support.apple.com/kb/HT3577
    B-rock

  • New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard. Computer won't even acknowledge the iPod.

    New iPod Touch won't sync with computer - have latest version of iTunes and Snow Leopard (10.6.8). Computer won't even acknowledge the iPod. Have restarted both, changed ports, etc. What's do I need to do?

    Have you tried here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Do not forget the Additional Information topic.

  • Brand new iPod touch won't connect with iTunes

    Hi,
    I have just been given an iPod Touch (32 gb) and am trying to get it to work.
    I started by down loading a new copy of iTunes (there was an old version on my computer) and installing it. I plugged in the iPod and for a few seconds it displayed the apple logo. Then a symbol showing a usb cable with an arrow pointing to a iTunes logo appeared. The computer detects the iPod, but iTunes doesn't. I have not been able to progress past this screen. Initally, I thought that it might not have charged, so I left it plugged in for a few hours. I contacted Apple, and on their instructions, I've tried turning it off and doing a restore. I've also removed iTunes and then reinstalled it. I've tested my setup on an old iPod (iTunes detects it fine) and another iPod Touch (iTunes doesn't detect it). When the iPod Touch is connected to a Mac, it works fine.
    My computer uses Windows XP and is about six years old.
    Does anybody have an idea for something else I can try? Thank you in advance.

    Try removing your Security Software(nortons,Zone alarm,Mcaffe etc)or at least turning it off and reboot, then delete the driver installed for your i-pod and reinstall the driver, then reinstall your Security System.Hope that helps it worked for me!!!!

  • Outlook 2013 won't start with Exchange 2003 on the network

    Hello All,
    I have outlined my problem below,  If someone could please help me that would be great!
    Environment
    ==========
    SBS 2003 Server Running AD and Exchange 2003
    Clients are Windows 7 with Office 2013 and Outlook 2007 (to connect to existing 2003 Server)
    Issue
    =====
    I am in the process of Migrating off of SBS 2003 to Office 365.  The situation is that my customer needs to keep the SBS 2003 server until end of life where they will at that time determine a upgrade path.  They however do not want to use Exchange
    anymore.    I have migrated their mailboxes successfully to Office 365.
    The problem that I am running into is with Outlook 2013.  Because Exchange 2003 server still exists in the network I am unable to launch Outlook 2013.  I get a Message
    "The Resource that you are trying to use is located on an unsupported version of Microsoft Exchange Contact your e-mail administrator for assistance"
    I have tried to create a new Outlook profile.  However since the exchange server exists still it auto discovers the server for the account. 
    Questions
    ========
    1.  What is the best workaround for this situation?  My customer still needs to keep their SBS sever for their domain and plans on retiring the server before Server 2003 End of Life this coming server.  (Upgrade is not an option, nor is getting
    rid of the Domain, they are a small company).
    2.  If I disabled the Exchange services on the server would this work?  Would outlook 2013 not detect Exchange
    2003 on the network?
    Basically I need to force Outlook 2013 to look at Office 365.  
    3.  Configuring Outlook 2013 to manually connect to Office 365?  The problem here is that how do I locate the server name for the manually connection?  I have found some blogs that say to use Remote Connectivity Analyzer https://testconnectivity.microsoft.com/
     but I cant seem to get that to work. 
    Any ideas?
    Thanks!

    Hi,
    Please refer to the following article to check your migration steps from Exchange 2003 to Office 365:
    http://blogs.technet.com/b/canitpro/archive/2013/05/31/step-by-step-migration-of-exchange-2003-server-to-office-365.aspx
    If all mailboxes are moved to Office 365, Outlook 2013 would use Autodiscover service to connect to your Office 365. Please make sure your Autodiscover service is configured correctly in Office 365. Also
    verify that all the DNS records and Public Folder are updated and pointed towards Office 365 services. If there is any question about migration to Office 365,
    we can ask a question in Exchange Online forum for more suggestion:
    https://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
    Regards,
    Winnie Liang
    TechNet Community Support

  • 2G iPod Touch won't synch or charge with computer.

    I have a 2nd gen. iPod Touch and when i plug it into my computer it won't recognize it, charge it, or synch it. The only thing that happens when you plug it in is the computer makes 3 fast, same pitched tones. It's kind of like when you would normally plug it in and it makes those two tones. Anyway, so I thought maybe it was the cord so I got another chord and it didn't make a difference. I reinstalled iTunes and it made no difference. I restarted, and then restored my iPod and tried it again and it didn't work. I made sure it was fully charged too, to no avail. Finally I plugged in my iPod Video and it was recognized by the computer immediately so I know that it's a problem with the iPod touch. But the iPod Touch still works with my iHome. I have no idea what it could be. Does anyone know what the problem is?

    Actually you are in a better position than some are with this problem. I would back up my iTunes library and then remove it completely from my computer. Use the info in this article to remove iTunes:
    http://support.apple.com/kb/HT1925
    Then download the latest copy of iTunes and install that. That generally will fix it.

  • Ipod touch won't synch

    I got an 8GB ipod touch last month and yesterday I downloaded some new songs from itunes and when I tried to synch my ipod with the computer no songs would synch and all the songs on my ipod were erased, but they are still on my itunes on the computer. I have tried to synch my ipod several times but it just says it is synching for 2 seconds and no songs load. I have tried restarting the computer and the ipod, changing ports, and the synch diagnostic, but it says everything is fine and nothing helps. What can I do?

    I am having a similar problem. It did load the song but today it erased them and won't sync any music. The rest of the sync is fine.

  • IPod Touch won't charge/turn on even after resetting it and charging it for hours. No water or heat damage. Worked fine yesterday.

    My iPod Touch was working fine yesterday and there is no heat or water damage. Then, it died, like it normally does after it's used for a long period of time. So, I went to charge it in a wall outlet (like usual) and the battery symbol with the lightning bolt came up. I figured it would just have to charge for a few hours. So, I let it charge, and when I disconnected it, it said it needed to be plugged in to charge... it was like I hadn't charged it at all. Like I said, there is no water or heat damage. And I haven't dropped it either. I tried to reset it and I tried putting it in rice in case some mysterious water damage happened that I didnt know about. That didnt work. Now it wont be recognized while connected to the computer or the wall outlet. I even tried different outlets and cords and plugs. I don't have a local Apple Store that can repair it. Someone told me it may need a new battery, but I dont have the money to get it sent out to be fixed and get a new battery and I cant afford to take it apart myself and replace the battery and then end up breaking the whole iPod. I need help here! I don't know whats going on or what could have caused it or what I can do to fix it. If anyone has any solutions for me, please answer. Thank you.

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    If still problem your iPod needs service.

  • TS3716 Help! My iPod touch won't connect to itunes, but it shows usb connecting to itunes and it doesn't connect to itunes.

        I was updating IOS 6.1.3, my iPod touch 5th generation crashed and it showed The image: USB connecting to iTunes LOGO. I waited along time but nothing happeded. Is it in recovery mode or something? I don't know. Please help. Even I plugged in my USB to my pc it doesn't work! It shows nothing but in my iPod touch it shows the USB connecting to ITUNES.

    Hello Luke Lukas,
    Thanks for using Apple Support Communities.
    Stops responding, showing the Apple logo with no progress bar or a stopped progress bar, for over ten minutes.
    For more information on this, take a look at:
    iOS: Unable to update or restore
    http://support.apple.com/kb/ht1808
    Best of luck,
    Mario

  • Help! My iPod Touch Won't Turn On!

    Okay I need major help! So my ear phone port in my 4g ipod touch got jammed, so my cousin & I tried to fix it my putting a sewing needle up the port. We cleaned out what was in there (which was turf from my track meet over the weekend) . But after we were done, the ipod turned off immediately, so I plugged it into my PC, & it worked . A few minutes after unplugging it , it did the same thing, but when I plugged it in, nothing worked, & it didnt turn on. Over the summer my home button broke, so I used the assetive touch , on-screen-home button thing so my home button was on the actual screen of the ipod. Now, when I hold in the power & home buttons, my home button is broken , so it doesnt work . I think maybe when he put the needle in the port, it maybe scratched a wire or something. The nearest apple store is about 2 1/2 hours from my house, so I'm trying to avoid taking it to a shop. Please reply & give me any advice ?! Thank youu !

    You might want to try posting in the iPod forum.  From the sound of it, you might want to think of buying yourself a new iPod. Sounds like you've pretty much borked that one.

  • HELP!!!!!! MY IPOD TOUCH WON'T TURN ON OR CONNECT TO THE COMPUTER!!!!!!!!!!

    boxa little bit of My ipod's backlight has been going off at random moments. If I locked it for a few moments then unlicked it then it would be fine, or sometimes I would have to charge it. Recently, when this happened, after locking it, it did not fix itself, so after locking it a second time, I tried to unlock it but nothing happened. I tried to charge it and nothing has worked. It doesn't even connect to my computer (Windows XP). It is a very old iPod touch. 2nd Gen, 8gb. iOS is I think less than 4, although it could be iOS 4.2.1 because it wouldn't let me update. It's been dropped quite a few times but that never really did much damage except for a dent in the outer shell. I had no case, it was my friend's old one, and I could not buy one because it was too outdated. The only liquid that has gotten on it is hairspray, and it was just  spray from when I was doing my hair. I don't know what to do, and I had no warranty, I don't have the origional box, and I don't have the reciept. Also, I do not want to have to send it in and pay any money, because I don't even have enough money to get a phone plan, and that comes first.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

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