Help! My x10 Wont update from 2.1

Hi there i am having trouble with my sony experia x10 - i am NZ based and my partner has the same phone as me. He has updated his fine to 2.3 through the PCcompanion. But when i put my phone in for updates it just reads that it is already up to date. But its not.! Firmware reads as 2.1 Base band 2.1.54 kernel 2.6.29.
Whenever it does go through an update it simply wipes everything and re installs 2.1 again which is annoying!
I really need to update so i can get the new google play etc and instagram and alot of other apps as none seemto work on my phone unless i can upgrade. Im not a big tech person so have no idea about flashing etc that ihave noticed come up alot when ive googled how to fix. i just want an easy solution.. surely there has to be one?
im starting to want to buy a new phone... haha

Hi,
Is your X10 handset branded to a particular network?
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