HELP - MY ZEN HAS COMPLETELY DIED

my zen has just died. it's less than a week old and been used? about twice. it had about 50% battery left and it just switched off. i have attached it to the USB port on my computer but nothing is happening. the blue charge light has been on since it died (before i attached it to computer even). im not sure what to do with it. it was a gift and I suspect it was bought online, so sending to creative with a receipt will be problematic!
any suggestions greatly appreciated!
thanks

% While it is connected to the computer push a straightened paperclip into the reset hole. It should turn on. It says RESET by the hole.http://forums.creative.com/creativel...thread.id=2477

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