HELP!! my Zen Micro isnt getting recognized by my

When I try to register my Micro, it says that it isn't connected. It also happens when I go into Media Explorer also. Any known fixes for this? Thanks...

I also cant update it with new firmware because its not being detected...

Similar Messages

I can't get my zen micro to be recogni

we wiped the hard dri've a reccently and i installed the firmware, but it won't recognize my zen micro so i can't play the songs that are currently on my mp3 player. i called creative but he said i extended my days to ask for help so he wouldn't really help me, but he said to install everything and i did(creative mediasource organizer, creative mediasource audio converter, and creative mediasource player)but in the player section, where it normally lists PC music library, music store, my computer, and zen micro, it won't say zen micro. i'm not making myself very clear. umm, basically it won't get my songs from the mp3 player to the computer(it's plugged in) and i'm leaving the country soon, so i really need my music(i can't add music to it either) so please help me! ASAP!

https://support.mozilla.org/en-US/questions/992085#answer-549247

Zen Micro Photo not recognized in Media Explo

Device automatically goes into Recovery Mode when turned on. Tried the clean up and format features, followed by reboot. Still nothing. ?When connected via USB, Device not recognized in Media Explorer. Tried to reload firmware, but getting error message that device is not connected.
Can someone help?

Hey i think i know what your problem is. What Operating System are u running on your computer? (Windows XP, ME etc) And also, if running XP do you have service pack installed? If you dont have service pack installed, you cant use your player. The system requirements can be found on the back of the zen micro photo box. goodluck!!

My Creative Zen Micro isn't recognized by my Creative Organi

I have a plain old, 6GB Zen Micro, which I got last Christmas.
In June, we sent it in for repair, and it has returned working fine.
Then we got a new computer. I downloaded the software and everything, and then I went ahead and connected it to the computer.
It was, and still is, recognized by my computer, as well as Windows Media Player and the Device Manager.
It isn't however, being recognized by my Creative Organizer.
Do I need to install something else? Is there something else I need to do?
Any help will be appreciated.
And I'm using Windows XP Home Edition, if it hel
ps.
Message Edited by Accommodations on 0-5-200708:00 PM
Message Edited by Accommodations on 0-5-200708:0 PM

Accommodations,
You need to download and install the respecti've plugin file too before the Organizer can detect the player. First determine the firmware version of your current Zen Micro player. If it's version .xx.xx, you need to get those Zen/Nomad Jukebox Plugin. If it's version 2.xx.xx, then get the PlaysForSure Devices Plugin file.
Jason

Zen Micro: Cannot Get Past Second Creative L

I just got a 5gb Zen Micro yesterday. And it worked fine...for a few hours.
It locked up so I took out the battery and put it back in. It got past the first Creative logo, the one with the Copyright 2004, but it just stopped on the second. When I press a button, the LEDs don't come on. I am able to get it to Recovery Mode, but when I choose a mode; a window to double-check pops up and if I click Yes, it switches to the next window. But it doesn't seem to do anything. I can't hear the hard disk working, but if I press buttons it does 'click'.
Is there anything I can do? Or will I have to make use of my replacement warranty earlier then I thought?
Thanks.

I have da same problem.. n i relli dunno wot to do.. can sum plz help me.. i miss ma mp3
i dunno how to reset it or anyfin.. all i c is da second creative fingy.. n dats it.. i cnt even switch it on or off.. da onli way i can do dat is by inserting or removing da batteri, n when i plug it in2 ma computer.. it dusnt recognise it all. i tried to ''press'' all da button but it isnt responding at all. da second creative screen is dere all da time!!!
plzz.. help!!!

Problems with Zen Micro Photo being recognized

I have a Zen Micro Photo 8 GB player, which I have had for a couple of years, and have had no problems. I recently purchased a new computer, and have Windows XP Professional Service Pack 3. I have installed the Creative Zen software from the supplied CD, and when I plug in the player and turn the player on, and open Zen Micro Photo Media Explorer, it says "Your player is not connected. Please connect your Zen MicroPhoto to your computer."? The player has firmware .20.0. The player plays well - ... Any suggestions?

amgpls wrote:
Thanks. In addition to the OS and firmware I noted, I have Windows Media Player 0 installed on the computer.
Did that help you to get the player recognized?

Need help with Zen Micro and Win

Hi,
I bought a Zen Micro 2 days ago and I can't get it to work with my Win XP machine.
I did what was told in the manual: install the software first then plug the player.
When I plug the player in I get the following message:
Found New Hardware:
Zen Micro
According to the manual, it should be detected and the drivers installed automatically.
But it dosen't. Instead I get the Wizard that try to find the drivers and it dosen't find them.
I let the battery get a full charge and I tried again. Same results.
I tried to update the firmware but since the player is not detected that didn't work.
I also tried to get the new MediaSource/Zen driver (ZENM_PCAPP_LB_4_00_8_PDE.exe) but that didn't fix my problem either.
I also tried to install the Creative Zen Micro Driver version .27.02 but it tell me that I can't install it because the user I tried to install it with is not an administrator. But this is not true since there is only one user on this machine and it's the administrator. First software that tell me this.
I'm using XP Home with SP2.
Thanks for the help.

SSR wrote:
The reason it won't install is because the drivers aren't installed.
I've seen a very few others with this strange error about administrati've pri'veleges, so I'm wondering if it's a Windows issue here. You could try downloading the drivers from to see if this is any different.
Try creating another administrator account and see if it will install from that, and try searching back (perhaps someone had found a solution). I think there's also a way of running a program with forced pri'veleges, perhaps Google can turn something up on that.
I remember one user needs to change some rights of the registry in order to install the software. It looks like under some cases, the login account does not have sufficient rights to write registry.

Autoplay error. Please help- my(Zen Micro) software won't lo

I have a 5GB Zen Micro and when I try to install my software I get the "Utility for Windows AutoPlay screen has encountered a problem and needs to close. We are sorry for the inconvenience." message.
I'm running XP and have updated Quicktime (that did the trick last time).
Can anyone help? I'm sorry, I did try to go through the FAQ but I didn't see anything and I'm trying to feed my kid and pack for a trip.
Thanks!
Melly

I don't think so but I can't check right now-- I'm on a different computer.
I had the software installed and had to delete it to make space for something. Now I wish I'd never touched it!
Melly

Zen Micro MTP not recognized? Solution in he

So, after scouring the forums here and Google in search for a reason why my MTP enabled Zen Micro wasn't being recognized in a fresh WinXP install. Well here's the solution everybody.
Try installing this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;8922
I noticed that the player isn't recognized by drivers from the net or the Zen Micro CD (They're both the same anyways). The reason why is because the Device ID for the Zen Micro with the MTP firmware is different (USB\VID_04E&PID_430\00525530038FF3). If you open up the .inf file used to install this player, the Device ID is not in there.
I had another XP install on another HDD which recognized the Zen Micro and noticed that only a single file was being used for the drivers: wpdusb.sys.A search on Google brought me to the Microsoft KB page. I installed that patch and poof instant recognition.
I also believe this issue could be resolved if you install the latest Windows Media Player 0 available. I had it installed, but somehow that file wasn't installed and the update provided it for me.
I hope this helps somebody~! =)

The only other suggestion to what the problem could be is a a software conflict of the driver and current software on your system that is interferring with the recognizing of your player. I had the same problem happen, and I tried my Micro on three different computers, and the Micro worked, instantly, and my Zen use to work on my computer before an upgrade.
Somewhere in between of any other updates of software on the computer, there must be a conflict. My player will become recognizable once in a blue moon, which also leads to the conclusion of software conflict, or possibly IRQ issue.
Maybe the latest driver just released may fix the issues of eliminating if it doesn't cause any conflicts with other softwares that are on your system for your Micro to be recognized.

Where do i send my zen micro to get fi

hi,
a few days ago my zen micro got wet(realy wet) and now stops at the first creative screen and only goes that far when pluged into the computer well anyway does any one know where i can send it to get fixed?
if you do it would be a big help.

You need to RMA your product. Contact costumer support and they will tell you how to start the process. You can also do a search on the forums I have seen other posts asking how to RMA a product (in other words, it means sending it back to the Labs and having it fixed, then shipped back to you). Good luck!

Zen Micro Not Being Recogni

Ugh! this is frustrating. When i plug my Micro in... the sound comes on, blaing!, and i can see Zen Micro in my my computer. But when i open Zen Micro Explorer to add songs, it says not recognized....any help? fast pleaseee
thanks, droy24

woo hoo! i just realized i need to download the drivers for the new firmware i got (the playsforsure stuff) Everything works perfect.
Thread Closed.

Zen Micro not getting powered

New Zen Micro 4GB Player. (2 days old)
Was working fine and now suddenly, it's not getting powered on.
Battery had enough power before it became dead.
Looking for some help on this issue.
Thanks
Krishna

Thanks.
Your suggestion brought my Zen Micro back to Life. I was really happy but it didn't last long. Because the touchpad seems to evoke no action on the player. I can perform the functions (like playing a song) through the Creative Software suite while being connected to the PC. Once disconnected from the PC, Zen Micro goes dead, though the the battery is adequately charged (for about three hours). Still could not power on using the touch pad power on option.
Awaiting your suggestion..

HELP! Zen Micro 6GB Firmware prob

My first problem is that my Zen Micro has a firmware problem. After it shows the "Firmware Problem" message it goes to the recovery menu. I've tried "Clean Up" and "Format All" but I am still unable to use my Zen Micro. The second problem is that the firmware upgrading software won't recognize the Zen Micro. I can still sync music to my Zen with Windows Media Player but the program used to update the firmware will not recognize it. I'm running Microsoft Windows XP SP 2 on a Toshiba Satellite M40X. I've also tried updating the firmware on another desktop computer running Microsoft Windows XP SP 2 but it still will not recognize the Zen Micro. I've tried installing drivers yet the program still won't recognize my Zen Micro. Is there any other way to get the firmware onto my Zen Micro or am I out of luck?

Bump. I sent an e-mail to Creative and they were of no help. They told me to send it in and that I would have to pay for it. Is there any other way to install the firmware, or possibly better drivers that I could download other than the ones from Creative's website.

HELP, My Zen Micro Is Screwed

I was importing music into my Zen Micro, and after i did, i closed the Creative Media Explorer. My Zen Micro did the normal thing with the pic of the file cabinet as it docked and it said please wait... . But after about 5 to 0 minutes it kept doing that and i tried to turn it off and it froze. As of this moment ( 45 min. later) it still says please wait, yet theres no pic of the file cabinent and i can't turn it off or see any backlight.
Can someone tell me wat i should do?

Hi,
Sorry I can't help you. I just wanted to let you know I have the same exact problem. It started three days ago and I've been going back and forth with creative support and nothing has worked. I am beginning to grow really distressed. I feel a little better now because after seeing that it's happening with someone else, it is most likely not the player. I am running windows 98 SE as well. I also have an AMD Duron processor. I have a new computer on the way with windows XP I really hope it works. But now I have a new problem. I listed it on the front page of this forum a few minutes ago. My player froze and now only boots up in rescue mode. I am getting so frustrated with my player. If you figure anything out will you be as kind as to send me a message on how you got your player working again? I would really appreciate it. Thanks.
Nick
Message Edited by nichols088 on <SPAN class=date_text>06-09-2005 <SPAN class=time_text>05:33 PM
Message Edited by nichols088 on 06-09-2005 05:35 PM

Need help with Zen Micro Photo: It stays in recovery m

Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

HELP!! my Zen Micro isnt getting recognized by my

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