Help! My zen micro just underwent a sho

hi all! i was happily walking just now when i sort of tripped over a bump (luckily i didn't fall..) and guess what happened? My zen micro went through a shock and it shut down itself 5 times automatically during a song. I have to take out the battery and i don't know...is my player gonna be spoilt because of this incident? i am worried there might be some problem with the hard disk...seriously, it wasn't that much of a shock and many times, i have experienced this kind of player shutting event...so do u people think my player will still be alright? I mean, who doesn't trip now and then? But so far, i haven't drop my player yet....

It's hard to know if any serious damage was sustained, but as the player "reacted" there is some cause for concern. All you can do is wait and see if the player misbehaves in the future.

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Zen Micro just has a lit but blank screen? Help me pleas

I bought a 6 GB Zen Micro for my daughter for Xmas last year and now (not sure for how long but I guess several months) the battery does not seem to hold any charge and it will not turn on unless connected to a USB port. When I connect the player to an USB port the screen lights up, I get the Creative copyright screen for a second and then the screen is lit & blank except for the batter icon up top which has a flashing lightning bolt inside. The screen remains lit and that is about it. It stays lit for ever it seems, or at least until I unplug it. But even after that it will not turn on at all.
There is only one thing I can get the player to do but only when plugged into a usb port. If I hold the power button down for 5 seconds I get the Creative copyright screen followed by the Recover mode screen. I can select an option from the recovery mode and start the option but the screen eventually goes blank and dark.
Don't know what is wrong nor what to do.
It might be the battery, might be the player itself, don't know.
Any help is appreciated please.
Should also note that when connected to a usb port and my computer is on then Windows XP notices the Zen Nano as new hardware.
Thanks
forthill

I bought a 6 GB Zen Micro for my daughter for Xmas last year and now (not sure for how long but I guess several months) the battery does not seem to hold any charge and it will not turn on unless connected to a USB port. When I connect the player to an USB port the screen lights up, I get the Creative copyright screen for a second and then the screen is lit & blank except for the batter icon up top which has a flashing lightning bolt inside. The screen remains lit and that is about it. It stays lit for ever it seems, or at least until I unplug it. But even after that it will not turn on at all.
There is only one thing I can get the player to do but only when plugged into a usb port. If I hold the power button down for 5 seconds I get the Creative copyright screen followed by the Recover mode screen. I can select an option from the recovery mode and start the option but the screen eventually goes blank and dark.
Don't know what is wrong nor what to do.
It might be the battery, might be the player itself, don't know.
Any help is appreciated please.
Should also note that when connected to a usb port and my computer is on then Windows XP notices the Zen Nano as new hardware.
Thanks
forthill

Need help with Zen Micro Photo: It stays in recovery m

Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

HELP WITH ZEN MICRO PLAYL

HELLO,
I JUST PURCHASED MY ZEN MICRO MEDIA PLAYER AND DOWNLOAD MY MUSIC TO IT. WHEN I PICKED OUT A SONG TO START A PLAYLIST I NAMED THE NEW PLAYLIST AND THEN WHEN I WENT TO THE MAIN MENU TO ACCESS MY PLAYLIST IT LIST ALL MY SONGS. I AM NEW HERE AM I DOING THIS RIGHT?? HOW DO YOU CREATE A PLAYLIST? ANY HELP WILL BE APPRECIATED.
THANK YOU

microjess wrote:
You have to create playlists using Creative MediaSource Organizer. Playlists can't be made and named in the ZM. Hope this helps!
You can make playlists on the player also, although it's much harder and there's very little control over editing. See this thread.

Zen micro just froze up! he

I bought a Zen Micro 5gm from Ebay many months ago and immediately downloaded over 000 songs onto it. I was just using it last night and plugged it in to recharge the battery and then decided to listen to it today. It powered up and as soon as it got past the creative screen, it said something like "please choose what songs to play from your music library" and to get weirder, when i went to the menu and chose music library, all tracks, it just froze up and did nothing.........it wouldn't power off, so i took the battery out, replaced it, and tried again. It did the exact same thing. It has been working so well, no problems ever, and i have never dropped it or anything like that. It seems that it can't even find my music files. The bad thing is, I don't have those 000 songs backed up on my computer or anything, it took me months to customize my library and download the songs. It is freezing up and i can't find any of my songs that were all there last night!
What should I do? I don't have the original warranty anymore. I don't have a hard copy of a manual either. This is the first mp3 player i've ever had, so i'm fairly new to the whole process and am not sure what to do in order for it to work properly and NOT lose all my music files. HELP! And, just in case I do get this up and working right without losing my music library, is there a way to be able to send my music library back to my computer and save it somehow?
I am fairly computer literate so I'm able to follow instructions or directions, but I really hate the thought of having to download all those songs again, some of them were almost impossible to get in the first place.
Any help from anyone would be greatly appreciated!
Barb

Barb,
Try running the player into recovery mode and use the Cleanup option there and see if it hel
ps.
Jason

Help on Zen Micro connecti

Hello, Im using Window XP pro. and after fully charged my Zen Micro, I wanted to put music on there... but for some reason when I connect my Zen Micro and open the Zen Micro Media Explorer it says "Your product is not connected. Please connect your Zen Micro" I've been looking around the forum for other people's problem... They have they same problem but they are using ME window, I tried using their method but it does not work. I have a Zen Micro 6GB. Please help me.

Just to keep the other thread clean, I replied here...
Read <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>this[/url]
Make sure you have Windows Media Player 0 installed as well as Service Pack or 2 for Windows XP. Make sure you download the 3 hotfixes, checked for wdfmgr.exe, and also changed the registry. Open up Device Manager (Control Panel -> Perfom & Mainten -> System -> Hardware tab -> Device Manager), or if your lazy like me: Start, Run, devmgmt.msc, but I like to use Windows Key + PauseBreak -> Hardware tab -> Device Manager.
Anyway check if you see the Micro listed and if you see any exclamation marks on it.
But DO NOT USE RELOAD FIRMWARE. It will not help your situation.Message Edited by DM on 2-3-2005 05:27 PM

HELP, My Zen Micro Is Screwed

I was importing music into my Zen Micro, and after i did, i closed the Creative Media Explorer. My Zen Micro did the normal thing with the pic of the file cabinet as it docked and it said please wait... . But after about 5 to 0 minutes it kept doing that and i tried to turn it off and it froze. As of this moment ( 45 min. later) it still says please wait, yet theres no pic of the file cabinent and i can't turn it off or see any backlight.
Can someone tell me wat i should do?

Hi,
Sorry I can't help you. I just wanted to let you know I have the same exact problem. It started three days ago and I've been going back and forth with creative support and nothing has worked. I am beginning to grow really distressed. I feel a little better now because after seeing that it's happening with someone else, it is most likely not the player. I am running windows 98 SE as well. I also have an AMD Duron processor. I have a new computer on the way with windows XP I really hope it works. But now I have a new problem. I listed it on the front page of this forum a few minutes ago. My player froze and now only boots up in rescue mode. I am getting so frustrated with my player. If you figure anything out will you be as kind as to send me a message on how you got your player working again? I would really appreciate it. Thanks.
Nick
Message Edited by nichols088 on <SPAN class=date_text>06-09-2005 <SPAN class=time_text>05:33 PM
Message Edited by nichols088 on 06-09-2005 05:35 PM

Do I need a new Battery or is my zen micro just brok

I got my zen micro about a year ago and i have yet to replace the only battery that i own. I noticed about a month ago that i have to push the "lever thing to turn it on" to the left harder than i usually do, and now it won't even turn on unless i do it really hard. Ever since i noticed the change i have been putting it to the idle mode just so that i could avoid using the "lever thing" as little as possible.
PLEASE HELP!HELP!HELP!HELP!HELP! I need help!

MissArtist32,
the figures you provide indicate that your battery is so close to completely dead that it is a wonder that it will run your computer at all. A Full Charge Capacity of 410mAh is less than a tenth of what it was when new.
The fact that you have only completed 63 cycles in more than three years probably explains why. Even with normal use 3 years is quite a good "lifespan", but Lithium Ion batteries need regular use to prevent deterioration. Most batteries of this age will have been through at least a couple of hundred "cycles".
Once you get a new battery try to let it get through at least one discharge / charge cycle every week. The best way to do this is to use it for brief periods of time off the charger ever day or so, rather than charging it right up and draining it right down.
But one thing is for sure. Your battery is in very , very poor condition indeed. Time to buy a new one.
Cheers
Rod

Need help with Zen Micro and Win

Hi,
I bought a Zen Micro 2 days ago and I can't get it to work with my Win XP machine.
I did what was told in the manual: install the software first then plug the player.
When I plug the player in I get the following message:
Found New Hardware:
Zen Micro
According to the manual, it should be detected and the drivers installed automatically.
But it dosen't. Instead I get the Wizard that try to find the drivers and it dosen't find them.
I let the battery get a full charge and I tried again. Same results.
I tried to update the firmware but since the player is not detected that didn't work.
I also tried to get the new MediaSource/Zen driver (ZENM_PCAPP_LB_4_00_8_PDE.exe) but that didn't fix my problem either.
I also tried to install the Creative Zen Micro Driver version .27.02 but it tell me that I can't install it because the user I tried to install it with is not an administrator. But this is not true since there is only one user on this machine and it's the administrator. First software that tell me this.
I'm using XP Home with SP2.
Thanks for the help.

SSR wrote:
The reason it won't install is because the drivers aren't installed.
I've seen a very few others with this strange error about administrati've pri'veleges, so I'm wondering if it's a Windows issue here. You could try downloading the drivers from to see if this is any different.
Try creating another administrator account and see if it will install from that, and try searching back (perhaps someone had found a solution). I think there's also a way of running a program with forced pri'veleges, perhaps Google can turn something up on that.
I remember one user needs to change some rights of the registry in order to install the software. It looks like under some cases, the login account does not have sufficient rights to write registry.

Help with zen micro photo media explo

i installed all the things from the cd needed including the media explorer..i plug in the zen micro and my computer detects it but when i open up the media explorer, so i could transfer my music onto my device, nothing is clickable. can anyone help?

Hmmm, are you opening it up after you plug in the Zen?

Autoplay error. Please help- my(Zen Micro) software won't lo

I have a 5GB Zen Micro and when I try to install my software I get the "Utility for Windows AutoPlay screen has encountered a problem and needs to close. We are sorry for the inconvenience." message.
I'm running XP and have updated Quicktime (that did the trick last time).
Can anyone help? I'm sorry, I did try to go through the FAQ but I didn't see anything and I'm trying to feed my kid and pack for a trip.
Thanks!
Melly

I don't think so but I can't check right now-- I'm on a different computer.
I had the software installed and had to delete it to make space for something. Now I wish I'd never touched it!
Melly

Help with zen micro! songs not appearing in creative mediasorce organiz

ok i decided to add a few songs to my zen micro and found out when i go to the mediasource organizer it woulden't detect my music! is my mp3 player corupt? i have even tried finding my music in windows exploror but that wont even detect it shows up blank but my mp3 player plays my music just fine. why!?

i tried installing from windows/INF and no luck there... the ONLY way it was recognized was when I configured the zen as a 4gig portablestorage dri've and that popped up immediately BUT only as storage!?I've reset it.. done the 'cleanup' stuff.. still no go. My XP install is a standard install, no quicktime and no WMP . what gives?I've looked at all pertinent articles but it doesnt seem like there is one specific fix for this.

I need help -- my zen micro doesnt w

first of all, sorry for my bad english..im brazilian, and i got my zen micro 5gb (black) in last week..i really enjoyed it!! so funny, functional, and practice, etc.. whatever, yesterday i was listening and a went in menu to turn on back lights.. and it works.. the lights turned on.. but the player has stopped.. doesnt respond any action..then, i tried so many times displugin the batery.. but when initialize stopped on CREATIVE logo. copyrightt 2004... already tried connecting on pc.. but nothing.. last night.. i wait the battery went down.. but when i put it to recharge.. shows the same problem.. i really dont know what should i do..so.. is this.. if anyone could help me i will be so happy..thanks a lot

Oi!
Tried a disk cleanup? To run a Disk Cleanup you need to access the Rescue Mode on the Zen Micro. To access the Rescue Mode: remove the battery, hold the power switch to the "on" position and KEEP IT HELD TO "ON" while reinserting the battery. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.

Need Help Urgently Zen Micro "Firmware Problem&qu

Hello,
I've had my Zen Micro for a year now and due to a "screw up" when i start my player it displays the error "Firmware Problem" and start up in recovery mode. When I try to reload the firmware the update application on my pc it says "Your player is not connected" now can I fix this so I can start using my wonderful Zen again?
PC Specs If needed: Windows Media Center Service Pack 2

Thanks for the reply, but that firmware download doesn't work for me. As I said in my original post, my player is not recognized as being connected when it is. It is not my computer because Jukebox opens up when it detects the device and it is listed among my removable hardware.
I've downloaded the software, but nothing happens after the "select your language" prompt. It just says "Your player is not connected please connect your player" with a grayed out 'Upgrade' button and a darkened 'Close' button. I've tried unplugging and reconnecting the USB, but it still doesn't recognize that it's there.
Anyone else have an idea?Message Edited by lizzievee on 02-04-2007:29 AM

Help! Zen Micro freezed on "Creative" scr

Hi all,
my Zen Micro has gone crazy... all of a sudden it switched itself on, and it just stays on the "CREATIVE" screen and doesnt do anything.
I cant even update the firmware because it wont connect through the USB.
Also i tried Disk Cleanup and Formatting and everything. but nothing works
It just freezes at those screens.
Some one please help

if your micro ever freezes, I would just get an RMA to return it to Creative to get a replacement. I did that, and within a week, they mailed me a brand new zen micro which works perfectly fine (ie. no freezing, no errors, no battery loss issues, etc...)...

Help! My zen micro just underwent a sho

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