Help! My Zen Neeon 2 (2GB) when BLANK

Hi,
Would appreciate if anyone could help me on this problem...
I?bought?my MP3 player?about .5 month ago. I just?transfer some songs from my pc file to my MP3 player everything goes find until I?use my MP3 scrolled to check?all the songs that I just transfer suddenly my MP3 when blank and there is a thin?blue and orange line appear?on the MP3 screen. I try to use the?on and off button but the button its?not working. I use?my USB port?to connect to my PC again and it read as ?Your player is not connected" What should I do now? Please help.... Thks

I HAVE THE EXACT SAME PROBLEM!!!! mine is also only less than a week old. before i bought it i saw it stated on the website?that you could transfer data by just dragging and dropping. So?i dragged and dropped the files into the Neeon2 for the first time 2 days ago and safely removed the hardware. but?it couldn't be switched on anymore. at first it responded to the charger [not a creative charger] so i thought it was just low on battery.after charging, i could switch it on and use it normally. but today [the battery was still?full]?i tried transferring videos in, and once i disconnected the player it died on me again. this time it doesn't respond to the charger!?so i read the manual and?apparently you have to install the Creative Media Explorer program and click on some icon first to transfer your data and convert your videos.?so is it because i didn't convert the videos this time?now i really have no idea what to do with it. because it doesn't respond to my charger anymore and there's no way i can switch it on. i tried uninstalling the Creative Media Explorer and deleting all files from the computer. wanted to reinstall the program again, but when i inserted the CD [provided in the pacakge] to install the program again, the computer couldn't detect the CD. what on earth is wrong with Creative products?! i bought this because my friend recommended Creative to me but i certainly didn't anticipate such problems to happen to a BRAND NEW MP4. i need the voice recorder for school purposes urgently and i can't believe it has given me so many problems in just 2 days. what should i do?

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Message Edited by sorenazael on -02-20072:3 PM

Have you tried anything in the recovery mode on the player. If not i would go to creative knowledge base and lookup "recoverymode." I would try the clean-up and format first.

Help for Zen Neeon -has frozen-help me plea

Can someone help me please!!
My Zen neeon MP3 player was playing when it suddenly froze for new apparant reason and now the only sound it's making is a high-toned constant beep. I do not know how to stop the beep and all the buttons have frozen and i cannot switch it off. I tried connnecting it to the computer but still nothing has happened
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Have you tried the reset button which is located on the side of the player just under the Hold (LOCK) switch?
Use a paper clip and press it into this hole till you feel the button click and the player should be instantly reset.
As stated above, if this does not solve your issues, There is likely a hardware problem that has caused the player to lock up, And it would likely require service, Which in that case you need to Call creative or the retailer.Message Edited by ShaskaFurry on 2-6-200606:40 PM

Zen Neeon Questions/Prob

I bought a zen neeon recently, but when it arri'ved the LOCK button doesn't work. Also the menus are really really slow, and there's no way I can find to get it to display the artist name for my songs. The FM tuner doesn't seem to pick any stations up either, I've put it on the desk next to another radio which works okay.
I ran all the updates on it, but nothing has helped. I'm really miffed, it's like 2 weeks old.
I li've in Japan so I have to post here to find if these things are normal or if they've shipped me some broken or test model by mistake.
I got someone to phone their support (who speaks Japanese, but not so great English), who said send it back for repair or to get a refurbished one, but really I want my money back, cos it looks like i've been done. I really don't want a refurbished or repaired one either, cos I've had it like a WEEK! If I'd wanted 2nd hand I'd have gone to ebay and paid a lot less!
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I googled for firmware upgrades and found some mentions, my player has .0.0.5 according to its menu. I've seen mention of other numbers but nothing in creative america or creative japan websites. I ran the auto update tool but it says there's nothing new (tried both again, america and japan).
Any ideas, or have I just lost a huge chunk o' money?

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Help i dont no if my zen neeon is charging??

<DIV align=center>Hay
<DIV align=center>i have just got a zen neeon 6gb and went to start charging. it has been charging for like 4hrs and not showing any sings that it was realy workingi have a pic on my screen of the player with this line going in to it and in the right hand corner a little thunderbolt is this charging or not?
<DIV align=center>
<DIV align=center>because when i turned it on the bat symbol in the corner was empty?
<DIV align=center>
<DIV align=center>pls pls help ? and if you send this to someone that can?

yeah i can do that but its not the only reason y it might not work for starts we only have a win 98 the dude at the shop said it would charge with out the program is this true?

Zen Neeon 'Frozen' at Creative Logo when inserted into U

add me to the list of people who's Neeon freezes at the creative logo when connected to a USB port.
I've tried to boot into the recovery mode, and the device appears as a 'player recovery device' however when the firmware update tries to update, the 'player recovery device' disappears, and windows tells me a USB device has malfunctioned and that i should re-insert it. which then makes the firmware update fail, as it loses the connection to the player.
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i've always supported creative players, as they're about the same price as the consumer-tastic ipods, but offer many more features, and then this happens as soon as the warranty expires, which is really just like a kick in the face.
if there's any way to workaround this that anyone knows of, i would love to hear from you, because i'd rather not have to spend any money to buy another player. (and chances are, it won't be a creative one)

Yes I have been dealing with the same problem until the creative.com helped me.Here the solution :
Creative Mass Storage Driver .07.00.250 (3.24 MB)
http://sg.creative.com/support/downloads/download2.asp?Product=224&dlcentric=8983&Product_N ame=Zen+Neeon+5GB%2F6GB&OSName=Windows+XP
After that, download the following firmware and use the below method to
check if the player can be detected. If yes, reload the firmware to your
player to resolve the issue.
The firmware can be download from the below link:
Creative Zen Neeon Firmware .0 (2.5 MB)
http://sg.creative.com/support/downloads/download2.asp?MainCategory=23&Product=224&dlcentri c=9534&Product_Name=ZEN+Neeon+5GB%2F+6GB&OSName=Wi ndows+XP
To install this firmware upgrade:
. Press and hold the Play button while connecting your player to your
computer's USB port.
2. Continue to hold the Play button for 0 seconds after connecting your
player to your computer.
3. Release the Play button when the Find New Hardware dialog box appears
on the screen.
4. Follow the instructions on the screen to install recovery drivers for
your player.
5. Download the ZenNeeon_PCFW_LF__0_FM.exe file into your local hard
disk.
6. Double-click the firmware upgrade file and follow the instructions on
the screen.
I wish This could help you, as did it to me.(And sorry for my poor english)

Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

Blank screen in itunes store-please help im not very technical and when i click on my itunes app the screen is blank how can i fix this please?

See if any of the following fix it.
Try logging out of your account on your phone by tapping on your id in Settings > iTunes & App Store and tap 'Sign Out' on the popup and then log back in.
If that doesn't fix it then try closing the iTunes store app via the phone's multitasking bar and see if it works properly when you open the app : double-click the home button to open the taskbar and then swipe or drag iTunes from there up and off the top of the screen to close it, and the click the home button to close the taskbar.
A third thing to try is a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider), after which the Apple logo should appear - you won't lose any content, it's the equivalent of a reboot.

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Anyone using the Zen Neeon here.. I wanna ask how do you guys upgrade the firmware for Creative players... When I try to upgrade the firmware using the file that creative gave, it says "Device detection failed! Please power off it to generate system file." Pls teach me how to flash the firmware..

It can vary a bit with different players, at least for the flash players. Some you just run the upgrade and connect, whereas with others you have to run a special recovery mode.

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Hi,
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Is there anyway to fix this and ways to prevent it's
I took a photo of what comes up on my camera, so if I need to post it let me know. "fastfat.sys" is the technical error problem, that's what it says on the BSOD.

Hey,
Well somehow I've fixed the problem. I did some things?before I tried connecting the MP3 to my computer but whatever I did, it fixed it. I installed some Windows Updates and then connecting and disconnecting the MP3 quickly because apparently that does something - not sure though, so it could've easily just been updating my Windows Update.
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I am very happy with my Zen Neeon and have no complaints as of yet.
Here are two suggestions I have thought of:
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2. Put the volume buttons in a different location or change the interface. Your hand generally cover the volume buttons when pushing in the scroll wheel, and if a volume button is pressed in the scroll wheel will not select.
Hopefully these suggestions are in the right place, I had a look around but could not find anywhere else to put them. Thanks.Message Edited by Phikticious on -4-2005 05:48 PM

I'm not quite happy with my neeon. My current firmware version is .009.
Here are the features that I think creative should have already included on it Neeon:
. Neeon should remember where it was when I turn it off. Let's me give you an example. Suppose you are listening to a 2 hours audio progrom (Audio Book, Blog, etc) and at some point, you have to stop listen to it and do something else, what should happen. For iPod (even the shuffle one), when you turn the player back again, it will continue where it left. For Neeon?, First you have to browse for the record first (If you play the program from the playlist) then you have to manually scroll through the record until it reach the point that you have left, via the scroll botton. And suppose you do one too more click and it go to the next record, you have to do this whole thing again.
2. It should remember the playlist. As I've already mention in the st features: When you play from a playlist, the Neeon will not remember that it 's play from the playlist. So, when you turn off your and turn it on later, it will just goto the first music/song/program on your neeon, not the first one on the playlist.
3. It should support audible just like other mp3 in the Zen series or even the low-end muvo.
I've already contact their technical support and here is a quote from them:
"As regards to your request, what we can assist you is to feedback the information to the relevant development department. As such it will be up to the development team to determine if this is within the product means. If this is possible then, perhaps they may be able to implement in the update."
The last sentence is great :: it says if we can and we want to, perhap we maybe do it.
I'm considering these lack features as a bug in design/implement. Maybe my expectation is too high as I'm a previous iPod user and such a stupid problem have never occur to me. Maybe yo wonder why I switch to zen Neeon. The reason is at that time, iPod Nano 4 GB is out of stock in Thailand, so I pick up this one (since the shop owner only tell it's good point, like sound quality is good, it have one GB more, etc).
I do really hope that the creative's "Development Team" is capable, willing, and do implement these features, in order to make the Neeon be what it should already be or put it the other way round, just to make it work, at least as best as, the entry level iPod Shuffle.
I know that Neeon have more features comparing to iPod (and it is what lure me) but as an mp3 player, I think it should focus most on mp3 features. All other features is just an add-on.
I believe creative do have a future, but it should know where to focus.

Zen v plus 2GB free

<font face="Courier New" size="4" color="#ff3399">My zen v plus 2GB frooze. I reset it and when I turn it back on it freezes agin with in a couple of seconds. wut can i do 2 fix it's

This happened to me on my zen v plus 4GB.
I fixed it by resetting and then starting in recovery mode and choosing the "clean up" option. To do this, reset your zen through the pinhole. Then hold down the play button while turning the player on. When you see the creative logo on the screen, release the play button.
A recovery mode menu should then appear. Choose "clean up". That's what worked for me. "Clean up" doesn't delete anything from your player, but the format option will. Also, definitely don't choose "reload firmware" unless you have a copy of the firmware on your computer!
See:
http://93.95.7.84/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=45,E=00000000008699925,K=524,Sxi=3,VARSET=ws:h ttp://us.creative.com/,case=4794
for more details.
Hope this helps!
dordale Message Edited by dordale on 0-07-200704:44 PM

Zen Neeon 6gb - audio blips after changeing

hey, i have had my Zen Neeon 6gb since the 24th of June, up untill about two weeks ago i was running Windows ME , the player was working fine, just recentaly i have changed OS to Windows XP professional and now, whenever i copy a song onto my player, it has really annoying audio blips and skips in every single track. Most of the music on my new computer has been copyed off my other useing my player, and it all plays fine, its only when i goto play it on my player.
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I had the same problem. I was using the zen neeon as a mobile dri've (as in, copying stuff over to it through windows explorer). If you use the creative mediasource application to copy music to the player instead, it solves the audio blip problem completely. I hate having to use the software when the dri've is accessible in explorer but at least it isn't as annoying as itunes.

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If you can't get into rescue mode then the player sounds faulty.
There no point in contacting support three times, it just wastes resources as they'll have to close the duplicate requests or may even answer them unwittingly.
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I purchased a Creative Zen Neeon 6 gig MP3 player last December 2005. I'm not having trouble where I can connect the MP3 Player to the computer, it will recognise the device and all the songs stored...what happen is when i safely remove it from the USB cable the Neeon will turn on, show the creative logo and then show the USB charging action on there even though it's not connected....Has anyone else experienced this problem? I've tried re-setting it but again the USB recharge action on the LCD appears again...Anyone fixed this? Any help appreciated, thought i'd try here first before contacting tech support again...

I tried clean up already, as stated above. Since then I have also tried reformatting the player again, adding new music, and retrying the clean up. The player seems to recognize that there is music on there when it builds the library, because the more music I have uploaded the longer it takes, but when it fully boots up it still shows NO MUSIC at all, no tracks, no artists, nothing.

Zen Neeon 6GB (USB Probl

Hi,
I bought a zen neeon 6gb a few days ago. There were no problems at first but now.......
When I plug it into my laptop, it's as if nothing was plug in!
Same thing when I used the desktop in my office, I've changed another usb cable, I've pushed the reset button & nothing seems to work. Downloaded "Zen Neeon Firmware .0", also didn't work.
So what now? I'm still waiting for the support team to reply my email.

Does the player turn on, or doesn't it respond at all? Was the battery run down all the way?
Regarding your e-mail, did you use the form on the website, and did get an auto-response back? You should always get an automated e-mail back with some tips, if they don't help, check over the e-mail as you generally need to reply to that to let them know, so someone will deal with you directly.
Cat

Help! My Zen Neeon 2 (2GB) when BLANK

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