Help my zen touch wont work with my pc anym

Right i've just formatted my pc like 40 mins ago i reinstalled every thing updated every thingl like usual then i pluged my zen in and it came up with the windows install drivers thing but it had the newest firware on it but it still wanted drivers so i came on here got the drivers installed reconnected my player but still it wasnt working i tried a few other mothds of the forums but they still didnt work so i deleted the firmware of my player thinking there could of been a problem there and dowloaded the firmware upgrade app and now windows still ditects it but wont install it still and the firmware app cant find it but u can see it in device manager with the yellow question mark above it i also inserted the original creative cd at the start to see if it would take the drivers of it when the windows install window came up but that doesent work either help i really dont no what to do now thx.
PS: i also i have sp,2 installed and wmp0

Double-click it in Device Manager. What's the "device status"? The yellow ? could be something as simple as "<i>There is a previous version of the driver in memory. Restart Windows.</i>"
The software on the original CD won't help. The MTP firmware (2.x) should work with just WinXP with WMP 0, but there is an updated version of the MediaSource 3 plugin for use with the new firmware.

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