HELP!!! NANO KEEPS FREEZING

My Nano keeps freezing in the middle of songs. It will play for an hour or so and then freeze mid song for no reason. It doesn't respond to any buttons. After about an hour it will start playing again all by itself. I tried reseting and restoring it. So far nothing has fixed the problem. Any ideas? Is anyone else experiencing this problem?

If you have already restored, I would try placing the ipod into disk mode and restoring once more. A restore done in disk mode restores the firmware of the ipod as well, so it can resolve some issues that persist after a restore done previously.
Place ipod into disk mode:
http://docs.info.apple.com/article.html?artnum=93651

Similar Messages

My replacement 6th gen nano keeps freezing.

I know that these replacement nanos only get 90-days warranty,
I got mine in Februrary, so I know this warranty is over.
But my nano keeps freezing! Sometimes it turns off by itself whenI'm listening to music.
It's quite annoying. Is there anything that Apple can do for my replacement nano with expired warranty?
(I have never dropped it or hit it with something)

Thanks for taking the time to respond.
All the best
gardentiger

Help itunes keeps freezing

Itunes keeps freezing, i have a pc with windows 7 installed and itunes worked fine until today: 2/22/2012 now i cant sync my ipod and put music on it please help me!!!

Fixed i found out how to fix!!!

Help - ibook keeps freezing

my g4 ibook running 10.4.6 with 640 mb ram keeps freezing up, requiring a restart. This happens using almost any application. Ive repaired permissions and run disc repair from the tiger install disc. Any have any suggestions? Also, on restart the computer emits and odd tone and the light on the front side blinks wildly for several seconds. Any help would be great, thanks in advance Robby

Hi, Robby. to Apple Discussions.
It does sound like it could be bad RAM:
http://docs.info.apple.com/article.html?artnum=58442
It's the extra 512 MB RAM module you need to remove.
RAM replacement instructions as PDF:
http://www.info.apple.com/usen/cip/pdf/ibkg4/ibg4-mem-cip1.pdf

New Silver 2Gb nano keeps freezing/resetting

My new nano keeps crashing or resetting itself for no apparent reason. I am able to sync perfectly well and then when I start playing the songs, the nano will crash and freeze or just reset itself. This happens randomly, it may happen during the first song, the 5th, the 24th or any song for that matter. I have never been able to go past 30 songs or so. I have tested this with the same playlist, not in shuffle mode, so it's not one particular song (or songs) that may cause this.
I have also tried all of the following:
Update to 1.0.2 (although the same thing happened in 10.0.1 as well) and iTunes 7.0.1 (the same thing happened with 7)
Reset
Restore (both under OS X and Windows)
Turn EQ off and on
Turn gapless off
Play the songs in shuffle more or not in shuffle mode
Use a playlist with no purchaced song
Recreated my library
De/Re Authorized my computers
and actually anything I have read here or might think of.
Any ideas or is my trip to the Apple Store for a service request inevitable?
Thanks
Intel iMac 20" Mac OS X (10.4.7)
Intel iMac 20" Mac OS X (10.4.7)

Try putting it into Disk Mode prior to restoring. That has worked for some people when an ordinary restore doesn't.
Putting iPod into Disk Mode
Restore iPod
If that doesn't work, then I would take it in to the Apple Store.
btabz

Nano keeps freezing my computer!

I have Windows XP, I don't know if it's a nano problem or a computer problem, but whenever I plug in my nano it freezes up my computer. My daughter has a Shuffle and it works just fine. Any suggestions?

anyone?

Nano keeps freezing when I connect to the computer

Hello, this has happened a series of times. Everytime I connect my Nano to my computer to charge or put more music on it, it completely freezes. It doesn't show up on iTune or Windows, and I've tried all the reset methods. I just have to wait to let the battery die and its getting ridiculous. Can anyone help? thankyou.

I have exactly the same problem!
I dont know what to do!

My nano keeps freezing up when i use hold and the clickwheel won't respond?

it's showing up on itunes and i did the menu center button trick. i put my ipod on hold and shuffle during a parade and when i went to turn it off afterward, i took it off hold and the click wheel wasn't responsive, but music was still playing. so i tried the trick and it reset (or whatever it does to) it and got back to the main menu but my click wheel still isn't responsive. this isn't the first time that it has happened but then i did some stuff i don't even know and it worked but it completely wiped out my ipod's memory so i had to redo it, and i would really rather not again. it's a 4G 3rd Gen Nano if that helps, and itunes is recognizing it. how can i fix this, and is this a common problem?

I had the same issue. After searching around online I found out that you can try downloading another app (it can be any app) onto your ipod. After it finishes downloading see if your other apps open. You don't even have to keep the new app. Just see if your other ones work and you can delete the new one. That should work. If not, try to hard reset it. Here is another apple support link for steps on hard reseting it (http://support.apple.com/kb/HT1430).

Help Yosemite keeps freezing despite update!

hello and thank's in advance. My Macbook pro keeps on freezing and it runs very very slow.
Here's the EtreCheck on it.
Again thank's for taking the time to help out.
EtreCheck version: 2.2 (132)
Report generated 4/26/15, 10:49 PM
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
    MacBook Pro (Retina, 13-inch, Late 2012) (Technical Specifications)
    MacBook Pro - model: MacBookPro10,2
    1 2.5 GHz Intel Core i5 CPU: 2-core
    8 GB RAM Not upgradeable
        BANK 0/DIMM0
            4 GB DDR3 1600 MHz ok
        BANK 1/DIMM0
            4 GB DDR3 1600 MHz ok
    Bluetooth: Good - Handoff/Airdrop2 supported
    Wireless: en0: 802.11 a/b/g/n
    Battery: Health = Normal - Cycle count = 800 - SN = D862414P1BYF9557G
Video Information: ℹ️
    Intel HD Graphics 4000
        Color LCD 2560 x 1600
System Software: ℹ️
    OS X 10.10.3 (14D136) - Time since boot: 0:6:21
Disk Information: ℹ️
    APPLE SSD SM256E disk0 : (251 GB)
        EFI (disk0s1) <not mounted> : 210 MB
        Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
        Macintosh HD (disk1) / : 249.77 GB (102.00 GB free)
            Core Storage: disk0s2 250.14 GB Online
USB Information: ℹ️
    Apple Inc. BRCM20702 Hub
        Apple Inc. Bluetooth USB Host Controller
    Apple Inc. Apple Internal Keyboard / Trackpad
    Apple Inc. FaceTime HD Camera (Built-in)
Thunderbolt Information: ℹ️
    Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
    Mac App Store and identified developers
Kernel Extensions: ℹ️
        /Library/Extensions
    [loaded]    com.epson.driver.EPSONProjectorAudio (1.40 - SDK 10.6) [Click for support]
    [not loaded]    foo.tap (1.0) [Click for support]
    [not loaded]    foo.tun (1.0) [Click for support]
Problem System Launch Daemons: ℹ️
    [failed]    com.apple.mtrecorder.plist
Launch Agents: ℹ️
    [not loaded]    com.adobe.AAM.Updater-1.0.plist [Click for support]
    [failed]    com.adobe.AdobeCreativeCloud.plist [Click for support] [Click for details]
    [failed]    com.epson.esua.launcher.plist [Click for support] [Click for details]
    [loaded]    com.oracle.java.Java-Updater.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_desktop.plist [Click for support]
Launch Daemons: ℹ️
    [loaded]    com.adobe.fpsaud.plist [Click for support]
    [failed]    com.apple.spirecorder.plist
    [loaded]    com.macpaw.CleanMyMac3.Agent.plist [Click for support]
    [loaded]    com.microsoft.office.licensing.helper.plist [Click for support]
    [loaded]    com.oracle.java.Helper-Tool.plist [Click for support]
    [loaded]    com.oracle.java.JavaUpdateHelper.plist [Click for support]
    [loaded]    com.teamviewer.Helper.plist [Click for support]
    [not loaded]    com.teamviewer.teamviewer_service.plist [Click for support]
User Launch Agents: ℹ️
    [loaded]    com.google.keystone.agent.plist [Click for support]
    [loaded]    com.macpaw.CleanMyMac3.Scheduler.plist [Click for support]
User Login Items: ℹ️
    None
Internet Plug-ins: ℹ️
    AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
    FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    QuickTime Plugin: Version: 7.7.3
    Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
    Default Browser: Version: 600 - SDK 10.10
    SharePointBrowserPlugin: Version: 14.0.0 [Click for support]
    Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
    JavaAppletPlugin: Version: Java 8 Update 45 Check version
User internet Plug-ins: ℹ️
    Google Earth Web Plug-in: Version: 7.1 [Click for support]
Safari Extensions: ℹ️
    AllMyTube
Audio Plug-ins: ℹ️
    EcammAudioLoader: Version: 1.0.3 - SDK 10.8 [Click for support]
    CallRecorder: Version: v2.5.12 - SDK 10.8 [Click for support]
3rd Party Preference Panes: ℹ️
    Flash Player [Click for support]
    Growl [Click for support]
    Java [Click for support]
Time Machine: ℹ️
    Skip System Files: NO
    Auto backup: YES
    Volumes being backed up:
        Macintosh HD: Disk size: 249.77 GB Disk used: 147.76 GB
    Destinations:
        G-DRIVE slim [Local]
        Total size: 499.76 GB
        Total number of backups: 38
        Oldest backup: 2013-08-13 01:18:56 +0000
        Last backup: 2015-04-09 10:43:00 +0000
        Size of backup disk: Adequate
            Backup size 499.76 GB > (Disk used 147.76 GB X 3)
Top Processes by CPU: ℹ️
         6%    com.apple.WebKit.WebContent(3)
         5%    WindowServer
         5%    Mail
         2%    fontd
         2%    Safari
Top Processes by Memory: ℹ️
    685 MB    kernel_task
    500 MB    firefox
    229 MB    com.apple.WebKit.WebContent(3)
    197 MB    Skype
    188 MB    mds_stores
Virtual Memory Information: ℹ️
    1.93 GB    Free RAM
    6.07 GB    Used RAM
    0 B    Swap Used
Diagnostics Information: ℹ️
    Apr 26, 2015, 10:42:25 PM    Self test - passed
    Apr 26, 2015, 05:24:09 PM    /Library/Logs/DiagnosticReports/mds_2015-04-26-172409_[redacted].crash
    Apr 26, 2015, 02:55:52 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-145552_[redacted].cpu_resour ce.diag [Click for details]
    Apr 26, 2015, 11:26:51 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-112651_[redacted].cpu_resour ce.diag [Click for details]
    Apr 26, 2015, 11:05:24 AM    /Library/Logs/DiagnosticReports/WindowServer_2015-04-26-110524_[redacted].cpu_r esource.diag [Click for details]
    Apr 26, 2015, 11:03:59 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-110359_[redacted].cpu_resour ce.diag [Click for details]
    Apr 25, 2015, 11:07:16 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-25-230716_[redacted].cpu_resour ce.diag [Click for details]
    Apr 25, 2015, 12:11:04 PM    /Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_2015-04-25-121104_[ redacted].cpu_resource.diag [Click for details]
    Apr 25, 2015, 11:35:33 AM    /Library/Logs/DiagnosticReports/firefox_2015-04-25-113533_[redacted].cpu_resour ce.diag [Click for details]
    Apr 24, 2015, 10:52:11 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-24-225211_[redacted].cpu_resour ce.diag [Click for details]
    Apr 24, 2015, 08:56:24 PM    /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.preferences.icloud.r emoteservice_2015-04-24-205624_[redacted].crash
    Apr 24, 2015, 04:16:49 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-24-161649_[redacted].cpu_resour ce.diag [Click for details]
    Apr 24, 2015, 01:06:38 AM    /Library/Logs/DiagnosticReports/Kernel_2015-04-24-010638_[redacted].panic [Click for details]
    Apr 26, 2015, 10:21:42 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-26-222142_[redacted].cpu_resour ce.diag [Click for details]
    Apr 24, 2015, 04:41:14 PM    /Library/Logs/DiagnosticReports/firefox_2015-04-24-164114_[redacted].cpu_resour ce.diag [Click for details]

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
The test works on OS X 10.7 ("Lion") and later. I don't recommend running it on older versions of OS X. It will do no harm, but it won't do much good either.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of it have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message. See, for example, this discussion.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a general summary of what you need to do, if you choose to proceed:
☞ Copy a particular line of text to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
These are not specific instructions; just an overview. The details are in parts 7 and 8 of this comment. The sequence is: copy, paste, wait, paste again. You don't need to copy a second time.
5. Try to test under conditions that reproduce the problem, as far as possible. For example, if the computer is sometimes, but not always, slow, run the test during a slowdown.
You may have started up in safe mode. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. Load this linked web page (on the website "Pastebin.") The title of the page is "Diagnostic Test." Below the title is a text box headed by three small icons. The one on the right represents a clipboard. Click that icon to select the text, then copy it to the Clipboard on your computer by pressing the key combination command-C.
If the text doesn't highlight when you click the icon, select it by triple-clicking anywhere inside the box. Don't select the whole page, just the text in the box.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Click anywhere in the Terminal window to activate it. Paste from the Clipboard into the window by pressing command-V, then press return. The text you pasted should vanish immediately.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. If you don't know the password, or if you prefer not to enter it, just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, a series of lines will appear in the Terminal window like this:
[Process started]
        Part 1 of 8 done at … sec
        Part 8 of 8 done at … sec
        The test results are on the Clipboard.
        Please close this window.
[Process completed]
The intervals between parts won't be exactly equal, but they give a rough indication of progress. The total number of parts may be different from what's shown here.
Wait for the final message "Process completed" to appear. If you don't see it within about ten minutes, the test probably won't complete in a reasonable time. In that case, press the key combination control-C or command-period to stop it and go to the next step. You'll have incomplete results, but still something.
12. When the test is complete, or if you stopped it because it was taking too long, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak for themselves, not for me. The test itself is harmless, but whatever else you're told to do may not be. For others who choose to run it, I don't recommend that you post the test results on this website unless I asked you to.
Copyright © 2014, 2015 by Linc Davis. As the sole author of this work (including the referenced "Diagnostic Test"), I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Help Nano keeps saying do not disconnect then

In Itunes it says iPod update is complete. I searched on here and found a link to where it says to check the iPod preferences in itunes and I did that but I still have the same problem. Every time I try to manually eject it says
"can not be ejected because it contains files that are in use by another application"
I don't have anything else open except for itunes. I added songs from My Music into the iPod. Could that be the problem? Could it be the wondows media player?
AHHHH HELP!!!!!!!!!!!!!!!

I looked under preferences and there is not a check by "Enable disk use" which is what I think you're talking about. I set almost everything to a manual update and it's still doing it. It will have the normal screen for about a second then it goes back to the do not disconnect.
I try to manually disconnect through the safely remove hardware and I get the message "The device apple iPod USB device cannot be stopped right now. Try stopping the device again later"
I have no clue what is going on...

Hi, please i did instal BBM on my new iphone 5c since then i couldn't register in and keep freezing. please help

please i did installation BBM and regesiter with them but anytime am try to login it keep freezing,, and i have try my best don't know what to do anymore,, can anyone help please?

http://support.apple.com/kb/HT4137
How to restore as new.
and this for itunes message
http://support.apple.com/kb/HT1808

Please help keep freezing

hi.. i just buy my first blackberry curve 8530 and the trackpad keeps freezing,not let me do anything ,
i should return it to the store? repeatedly remove the battery when is on, is that more I can do , I am thinking of returning it.. . Please any help

I am having this same problem and I have NO idea what is causing it. I have been searching high and low for an answer, and nothing seems to be appearing. The only thing I could think now is to maybe re-install Firefox. That is the browser I have been using and that this has happened in.

Ipad 2 won't let me hit the back button...to move out of a program. it keeps freezing on the current application. I have tried restarting several times and the same thing keeps happening.My button is not working!! HELP!!!

My new IPAD 2.0 keeps freezing on the current application. When I hit the button on the IPAD it does not go back to the icon "desktop"....I have restarted several times and reset my settings and it is still happening. HELP.

You'll have more success getting an answer to your questions, if you post them in the appropriate discussion board....
https://discussions.apple.com/community/ipod/ipod_touch

My Applications keep Freezing - Brand New Mid-2010 iMac. Please Help

Hello - I am extremely frustrated because I just received my brand new iMac in the mail (27" i7 2.93GHZ / 2 TB HD / 4GB 2x2 SDRAM) and my applications keep freezing.
Let me give an example -
I keep trying to open iPhoto so that I can import and export photos from my other Mac and my iPhone. Just about any time I do any big upload, the whole iPhoto freezes on me and I have to force quit.
Another example (the one that is bugging me most right now): I am trying to paste 3 pages of text into a word document in Microsoft Word, and every time I attempt to do this, Word freezes.
I understand these are both rather minor in the grand scheme of things, but I just got this fricken thing and I'm hoping I can take some measure to avoid my applications freezing... Do I not have enough memory for running these simple day-to-day tasks? I was thinking about buying 2x 4GB OWC memory to make my computer 12GB instead of 4GB. Please help - I'd love to hear any opinions. Should I take it in? Or is it a simple fix? Even when I first booted my computer there was lag getting the introduction information to load.

Dang...
I was hopeful that this would have solved the problem. Unfortunately, it must be a software problem of some sort. I reset my PRAM(?) and did the disk utility cleanup or whatever it is called. I do appreciate you giving your 2 cents. Does anybody else have any ideas? Microsoft Office is still freezing up when I try to paste something from the internet -- Oddly enough, it isn't happening when I'm posting text from some websites, but is from others. The firewall is turned off, so I don't think its a security issue. Please help! I need some way to put my academic transcript in a word file so that I can email it for reference, so this is kind of urgent! Thank you.
Should I try a software update?
Message was edited by: kmtowel

HT201263 my Iphone 3GS keeps freezing and shutting down, now wont turn on all the way just goes to apple icon. Tried to update and recover but it would get stuck and at about 20% in restore and go no where, waited 5hrs for it to move and nothing. Help?

My ATT Iphone 3GS keeps freezing and shutting down, now won't turn on at all. tried to do an update and restore but it froze in restore at about 20% done, waited 5hrs for it to go, it didn't. Not sure what to do or where to go (ATT or Apple) to get help, how much it could cost? HELP PLEASE!

Did you follow the steps in iOS: Unable to update or restore?

HELP!!! NANO KEEPS FREEZING

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