Help nedded from bw gurus  ( urgently)

Hi  i am srikanth and i am trying for a carrier in sap bw   and as a sap tester
can any one solve my doubts -   <b>please</b>
         <b>Development side</b>
1 How do you maintain the work history and que related to all the customer generated tikets untill they close down (  please eloborate in step by step)
2 How do you analyze query performance to suggest optimization as per theory and practical observations
( plesae elobarate in step by step)
3 Monitoring infopackages and process chains and analyze the reasons for failure
                     <b>TESTING</b>
1  explain me the various testing phases they do in sap
2  How they do testing in cubes ( like CO-PA cubes 
   0COPA_C01, 0COPA_C02 and FI-AR ODS object 0FIAR_O03)
3  what testing they do in development phases
4  can you explain exactly  like the steps followed for 
   testing in reporting ( GIVE SOME EXAMPLE)
5  Performing  cross browser functionality testing on
   multiple versions of SAP r/3
6  How do you Create Test input requirements and
   prepared the test data for data   
   driven testing
7  how do yo Performe GAP analysis
<u><b>points will be rewarded to any one who help</b></u>

Some of your questions cannot be answered riefly, so I chose the ones that can be:
<i>1 explain me the various testing phases they do in sap</i>
Unit Testing - Developers test before going to QAS to test small samples of data from Source to Query and make sure they match the transformations.
Integration Test - Developers test to make sure all the new landscape can work together with respect to laoding, transformation and queries.
Regression Test - Developers test to make sure current Objects do not aversely affect existing developemnt in landscape.
User Acceptance Test - Business USers test in QAS.
Business Integration Test - business tests in QAS.
<i>2 How they do testing in cubes ( like CO-PA cubes
0COPA_C01, 0COPA_C02 and FI-AR ODS object 0FIAR_O03)</i>
Refer above
<i>3 what testing they do in development phases</i>
Refer above
<i>4 can you explain exactly like the steps followed for
testing in reporting ( GIVE SOME EXAMPLE)</i>
I don't work a lot on queries, so wait for a front end guy to explain these. Clients that I worked with will usually have a different person doing query testing.
<i>5 Performing cross browser functionality testing on
multiple versions of SAP r/3</i>
<i>6 How do you Create Test input requirements and
prepared the test data for data
driven testing</i>
Didn't work on this much
<i>7 how do yo Performe GAP analysis</i>
This cannot be explained easily. Its a process of looking at requirements and while developing, identify what cannot be accomplished in this project for various reaons (Money, time, developer resoueces, etc) and working on a proposed solution for next phase, etc.

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