HELP!!!!!! Need to create recovery disc for hdx laptop in Vista

I have been told by HP that I can create a recovery disc right from my computer.  Really ...... please someone tell me where and how.  Right now there is nothing wrong with my PC but I have been stupid and forgot to create it previously. 
As an added note, so I can vent, my service pak ran out last month, which HP did not remind me of with an email like they alwasy do, and the guy I spoke to was no help with that.  He said there was nothing I could purchase now.  Also, I was told by more than one person that I had lifetime chat support online ...... well that's a lie too I found out.  So, they will not help me at all now!!!!!!!!!  The guy also told me the reason I did not probably get an email was becasue the support for this laptop ended in August and it will become obsolete this coming August.  That is probably the reason he said.  Wow why did I buy a HP computer and not a Dell.  When I had my Dell I called like more than 10 years after buying the computer and received phone based technical help on it still and no I did not have an extended warranty at the time.  They gave lifetime technical assistant via phone.  Looks like I may have to switch back.  Sorry HP but my experience has been less than good.

This document should help with the how to part of making the recovery disks.
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Similar Messages

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    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
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    Frank
    {------------ Please click the "White Kudos" Thumbs Up to say THANKS for helping.
    Please click the "Accept As Solution" on my post, if my assistance has solved your issue. ------------V
    This is a user supported forum. I am a volunteer and I don't work for HP.
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
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    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

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    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

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