Help! Need to start over with iPhone 4!

Got the phone, looks fine, started setup using old 3Gs--ie, made the call to the number below and typed in the number I was activating. Well, then realized the service might not know I was activating a replacement phone, though there was some question addressing that issue, and I quit that activation and set out to call the AT&T number on the new, unactivated, phone, thinking maybe it was rigged to go ahead and call this one number even though it was not activated. It did that and almost instantly a popup arrived saying my new phone was activated.
Charge your phone/device following the instructions provided in the user's guide.
Power on your phone/device.
Call 1-866-499-8008 Monday-Friday from 8:00 a.m.–9:00 p.m. Eastern Time or Saturday from 11:00 a.m.–8:00 p.m. Eastern Time to activate your phone/device. You may be asked for any of the following information:
Wireless Phone Number
AT&T Premier Order Number
15 digit IMEI number
20-21 digit SIM card number
It DID NOT ask any of these other questions above.
Well, the 4 seems to work for calls, but the Internet is ridiculously slow, way slower than my 3Gs, and iTunes put NONE of my apps back onto the new phone after I (laboriously) backed up the 3Gs in iTunes 9.1. Of course I had to upgrade to iTunes 9.2 when I attached the iPhone 4.
So, w/o any of my apps, and with slow or no functionality on Internet, not much 3G at all, what I'd like to do is go back to square one, start over from activation. Is there any way to do that?
Also, for some reason the phone is constantly asking me for the Voicemail password,even when there is no Voicemail and I am not trying to pick up Voicemail.
I ordered thru AT&T (as you can see from the instructs above) so any advice would be welcome as to how to start over, get my apps onto the new phone, and have the thing run at least as well as my 3Gs.
Thanks for bearing with me thru this labored description of the problem. I hope it's reasonably clear.
Pier

no msg

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Help! Need to start over with iPhone 4!

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