Help needed for a registered blind 96 year old fam...

I have a dear family friend who is 97, registered blind and housebound. She lives all on her own in the North East without any family and limited support and I am in the Midlands. Her phone has become faulty and she needs a replacement, obviouisly she can't get out so is it possible for someone from BT to visit her to show/sell and install a new phone for her?

SHeyward wrote:
I have a dear family friend who is 97, registered blind and housebound. She lives all on her own in the North East without any family and limited support and I am in the Midlands. Her phone has become faulty and she needs a replacement, obviouisly she can't get out so is it possible for someone from BT to visit her to show/sell and install a new phone for her?
Hi SHeyward,
Welcome to the forums.
I wish I could say there was some help but I am not sure.
Why not get in touch with the mods. If you fill in this form: http://bt.custhelp.com/app/contact_email/c/4951 with a link back to your post for ref, the mods will get back to you. it can take up to 3 days.
They might be able to suggest something.
Another idea, can the RNIB not assist with some help here.
http://www.rnib.org.uk/livingwithsightloss/registeringsightloss/Pages/registration_benefits.aspx they might have local contacts who might be able to assist.
I hope someone can help your friend.
toekneem
http://www.no2nuisancecalls.net
(EASBF)

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Hi and welcome to the Skype Community,
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Andy ______________________________________
Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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Hello, and welcome to Apple Support Discussions!
Having noticed you've posted the same question twice, once here, as well as
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{ edited }

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Help needed for a registered blind 96 year old fam...

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