Help needed for pickup group configuration

I have been handed the task of configuring a pickup group and the setting on a MDs phone and Secretary and need some help please.
There is a Pickup group that a user is already a member of. She is now also secretary to a General Manager and needs to be able to pick his calls up. I have added the GM as and extra line on the secretary's phone but now when the GM's phone rings, all the people in the pickup group can't tell whether it's the secretary's phone ringing or the GM's. Obviously the people in the pickup group don't want to be picking up the GM's calls so is there another way around this or is there a way that on the secretary's phone, her ringtone and the GM's ringtone can be different?
I have tried adding Audio and Visual Alert to the pickup group but no one in the pickup group wants to know who is calling who so I think they just need to be able to differentiate between the secretary and the GM by the sound of the ringtone….
I hope that makes sense!!
Many Thanks!
Adam

the second line you put on the secretary's phone is that a shared line?
I would set it up as being just that, and make sure the ring setting is flash only. That shared line (i.e. the GM's extension) should not be part of a pickup group.
try that and see how get on

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    I had set up several queries to run with the lcm cli in order to back up personal folders, inboxes, etc. to lcmbiar files to use as backups.  I have seen a few posts that are similar, but I have a specific question/concern.
    I just recently had to reference one of these back ups only to find it was incomplete.  Does the query used by the lcm cli also only pull the first 1000 rows? Is there a way to change this limit somwhere?
    Also, since when importing this lcmbiar file for something 'generic' like 'all personal folders', pulls in WAY too much stuff, is there a better way to limit this? I am open to suggestions, but it would almost be better if I could create individual lcmbiar output files on a per user basis.  This way, when/if I need to restore someone's personal folder contents, for example, I could find them by username and import just that lcmbiar file, as opposed to all 3000 of our users.  I am not quite sure how to accomplish this...
    Currently, with my limited windows scripting knowledge, I have set up a bat script to run each morning, that creates a 'runtime' properties file from a template, such that the lcmbiar file gets named uniquely for that day and its content.  Then I call the lcm_cli using the proper command.  The query within the properties file is currently very straightforward - select * from CI_INFOOBJECTS WHERE SI_ANCESTOR = 18.
    To do what I want to do...
    1) I'd first need a current list of usernames in a text file, that could be read (?) in and parsed to single out each user (remember we are talking about 3000) - not sure the best way to get this.
    2) Then instead of just updating the the lcmbiar file name with a unique name as I do currently, I would also update the query (which would be different altogether):  SELECT * from CI_INFOOBJECTS where SI_OWNER = '<username>' AND SI_ANCESTOR = 18.
    In theory, that would grab everything owned by that user in their personal folder - right? and write it to its own lcmbiar file to a location I specify.
    I just think chunking something like this is more effective and BO has no built in back up capability that already does this.  We are on BO 4.0 SP7 right now, move to 4.1 SP4 over the summer.
    Any thoughts on this would be much appreciated.
    thanks,
    Missy

    Just wanted to pass along that SAP Support pointed me to KBA 1969259 which had some good example queries in it (they were helping me with a concern I had over the lcmbiar file output, not with query design).  I was able to tweak one of the sample queries in this KBA to give me more of what I was after...
    SELECT TOP 10000 static, relationships, SI_PARENT_FOLDER_CUID, SI_OWNER, SI_PATH FROM CI_INFOOBJECTS,CI_APPOBJECTS,CI_SYSTEMOBJECTS WHERE (DESCENDENTS ("si_name='Folder Hierarchy'","si_name='<username>'"))
    This exports inboxes, personal folders, categories, and roles, which is more than I was after, but still necessary to back up.. so in a way, it is actually better because I have one lcmbiar file per user - contains all their 'personal' objects.
    So between narrowing down my set of users to only those who actually have saved things to their personal folder and now having a query that actually returns what I expect it to return, along with the help below for a job to clean up these excessive amounts of promotion jobs I am now creating... I am all set!
    Hopefully this can help someone else too!
    Thanks,
    missy

  • XMLAGG structure, performance help needed for odd nesting in schema

    Hello,
    I have to produce XML to look like:
    <?xml version='1.0'?>
      <enterprise>
        <membership>
          <sourcedid>
            <id>PHYS_101_001_FA2007</id>
          </sourcedid>
        <!-- NOTE: absence of "members" level tag for XMLAGG! -->
        <member>
          <sourcedid>
            <id>D2LU0001</id>
          </sourcedid>
          <role roletype="Sample Role">
            <status>1</status>
          </role>
        </member>
        <member>
          <sourcedid>
            <id>D2LU0002</id>
          </sourcedid>
          <role roletype="Sample Role">
            <status>1</status>
          </role>
        </member>
      </membership>
    </enterprise>This would be straightforward if the schema allowed for a "<members>" tag under which to nest the <member> tags. But, it does not allow for that tag or any other than those listed above.
    I have a query which does produce that output (except for the roletype attribute), but its performance is horrible; it takes about 40 minutes to return data:
    SELECT
         XMLROOT(
             XMLELEMENT("enterprise",
               XMLAGG(
                 XMLELEMENT("membership",
                   XMLFOREST( XMLELEMENT("id",cx.mapped_course_id) as "sourcedid"
                   (SELECT XMLAGG(
                     XMLELEMENT("member",
                       XMLFOREST(XMLELEMENT("id",spriden_id) AS "sourcedid",
                                 XMLELEMENT("status",'1') AS "role"
                      FROM enrollments_fall_sfrstca efs
                         , spriden sp
                         , gzv_tuid t
                     WHERE sp.spriden_change_ind IS NULL
                       AND sp.spriden_pidm       = t.pidm
                       AND t.tuid                = efs.user_name
                       AND efs.mapped_course_id  = cx.mapped_course_id
                       AND efs.term              = cx.semester
                , VERSION '1.0', STANDALONE NO VALUE)
      FROM courses_xt cx
    WHERE cx.semester = :term_code
    ;Similar queries are producing courses and users XML fine with no performance issues, but these are driven off either the courses view or the enrollments view, but not both.
    Is there some other way I can produce the nesting I need for the vendor's schema?
    The source views are basically as follows (showing relevant columns only):
    courses_xt:
    MAPPED_COURSE_ID       SEMEST
    AVFT209-13307-201210   201210
    AVFT210-13308-201210   201210enrollments_fall_sfrstca:
    MAPPED_COURSE_ID       USER_NAME
    AVFT209-13307-201210    FULLERC8
    AVFT209-13307-201210    SHUPEK
    AVFT209-13307-201210    NOMAN
    AVFT210-13308-201210    SHUPEK
    AVFT210-13308-201210    PELLONMWhen I have the query without the XML (with the subquery as a column of the outer query), this returns the correct data quickly (a couple of minutes).
    I have tried various permutations of XMLFOREST, XMLELEMENT, XMLAGG but either I get syntax errors, or the data is wrong (e.g. repeated '<membership>' for each '<member>', or I have to create an invalid tag '<members>' to be filtered later).
    Please advise!
    Thanks,
    Anita Lees

    Hi Anita,
    Have you tried with a GROUP BY and no subquery?
    Here's an example using SCOTT schema.
    I've used the same tag names and structure so that you can see the analogy :
    SELECT XMLElement("enterprise",
             XMLAgg(
               XMLElement("membership",
                 XMLElement("sourceid", xmlelement("id", d.deptno))
               , XMLAgg(
                   XMLElement("member",
                     XMLElement("sourceid",
                       XMLElement("id", e.empno)
                   , XMLElement("role",
                       XMLAttributes(e.job as "roletype")
                     , XMLElement("status", '1')
    FROM scott.dept d
         LEFT OUTER JOIN scott.emp e ON e.deptno = d.deptno
    WHERE d.deptno IN (10,20)
    GROUP BY d.deptno
    ;which gives :
    <enterprise>
      <membership>
        <sourceid>
          <id>10</id>
        </sourceid>
        <member>
          <sourceid>
            <id>7782</id>
          </sourceid>
          <role roletype="MANAGER">
            <status>1</status>
          </role>
        </member>
        <member>
          <sourceid>
            <id>7934</id>
          </sourceid>
          <role roletype="CLERK">
            <status>1</status>
          </role>
        </member>
        <member>
          <sourceid>
            <id>7839</id>
          </sourceid>
          <role roletype="PRESIDENT">
            <status>1</status>
          </role>
        </member>
      </membership>
      <membership>
        <sourceid>
          <id>20</id>
        </sourceid>
        <member>
          <sourceid>
            <id>7369</id>
          </sourceid>
          <role roletype="CLERK">
            <status>1</status>
          </role>
        </member>
        <member>
          <sourceid>
            <id>7902</id>
          </sourceid>
          <role roletype="ANALYST">
            <status>1</status>
          </role>
        </member>
        <member>
          <sourceid>
            <id>7566</id>
          </sourceid>
          <role roletype="MANAGER">
            <status>1</status>
          </role>
        </member>
      </membership>
    </enterprise>

  • Help Needed for T42 Start-up Problem

    Urgent help need!!!
    I have a ThinkPad T42 with Windows XP installed.  It works perfectly for a while without ever have any problem or error message.  Then suddenly it won’t work anymore.  The symptom is following:
    After power on the laptop the Microsoft window would show up and it prompt me for window logon password.  After I type in the password it then shows “window is loading your personal setting”.  After a long while nothing would show up on the screen other than the background of the normal screen.  There is no window bar at the bottom or any icon on the screen.  If I start in safe mode then everything would show up.  I don’t know what is going on.
    This happened two months ago and I ended up restoring a backup image to get it work again.  It happens again today with the same symptom.  I am really tired of having to restore image backup every 2 months. 
    I would really appreciate it if any of your experts can offer me some insight into this problem.  I am desperate in need of help.
    Thanks very much!

    wangy26, welcome to the forum,
    Have a look at this thread to see if my post there helps. The problem seems to mostly occur at the start of a month, why I don't know. Unfortunately the member didin't report back whether or not this was a viable solution for them.
    Andy  ______________________________________
    Please remember to come back and mark the post that you feel solved your question as the solution, it earns the member + points
    Did you find a post helpfull? You can thank the member by clicking on the star to the left awarding them Kudos Please add your type, model number and OS to your signature, it helps to help you. Forum Search Option T430 2347-G7U W8 x64, Yoga 10 HD+, Tablet 1838-2BG, T61p 6460-67G W7 x64, T43p 2668-G2G XP, T23 2647-9LG XP, plus a few more. FYI Unsolicited Personal Messages will be ignored.
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  • Help needed for Alerts

    hi experts,
    urgent help required. I have configured alerts and alert category and they are working fine. Now in my alert category i want to send url of the message monitoring like
    http://<b>developmentserver:port</b>/rwb_mdt/index.jsp?objectName=name=is.01.ssnd026,type=XIServerEngine&messageid=&SXMS_MSG_GUID&
    1) if i am hard coding it, and getting email at that time it is not giving me message guid but instade of that it is giving me the same above url.
    2) i dont want to hardcode this url in development server it should take development server hostname, in QA it should take QA host name and port and in Production it should take info of production server.
    How to do that? Please help me out in this. If any other information is required then let me know.
    Thanx in advance.
    Regards,
    HS

    hi bhavesh,
    sorry was not able to reply immediatly.
    Let me tell you the full scenario.
    My interface is synchronous interface. Now here data is going from SAP to Oracle database,
    If Oracle is not sending response then i want to raise alert.
    In my mapping i am calling this RFC, SALERT_CREATE, in Look ups.
    Now internally when this RFC will be called it will generate the alert and send it. At this time i want that URL dynamically generated.
    You can say that in this message Server name, Port number and Message ID are dynamic.
    Server name will be as per the system, like for dev it will be SAPXIDEV, for PRD it will be something like SAPXIPRD. Those names i am aware. So now you tell me how to handle it...Still whatever solution you have told me will be applicable to it?
    Please reply me bcz i have to transport this scenario in production within 2 days.
    Thankx.
    Regards,
    HS

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