Help needed general installation error???

I am trying to install adobe reader and it will install until it is 96% then I get a general installation error.
I am running an older version of windows XP. can anyone assist me with this?
Many thanks

Windows XP SP2 (32bit) is not a supported OS for installing Reader X. Please update to the latest service pack released for WIN XP i.e. SP3.
You can get more details about the Tech Specs for Reader X at:
http://www.adobe.com/products/reader/tech-specs.html

Similar Messages

  • GENERAL INSTALLATION ERROR (MAC)

    Okay, so like everyone else has said I'VE TRIED EVERYTHING that has been posted thus far. 
    I have a Mac running 10.8.5 and I can't get around this general installation error that pops up every time I'm at 50%.  I do not want to download something so that I can download THIS.  That's ridiculous.  What can I do to have any flash player back on my computer??
    I've uninstalled older version as advised (by downloading something of course), and it didn't work.
    I've tried to run it through terminal
    I've downloaded Firefox instead of Safari and it didn't make a difference
    I've followed links to other installers that have been posted....
    I'm at a loss.  Please HELP.

    Your troubles aren't coming from Flash Player.
    You're missing a file that was made visible by the 10.8.5 update. Hundreds of thousands of Mac users all over the world deleted it, not knowing what it was. It causes this when it's missing.
    Download this file: "Secrets" pereference pane
    And this one: mach_kernel.zip
    Install Secrets, and open your System Preferences.
    Open the Secrets Preference Pane, and check "Show hidden files"
    You'll need to press the "Quit this" button,
    and restart Finder, by right clicking the Dock icon.
    Then, place the mach_kernel.zip file in the Mac HD directory,
    and unzip it. You should see a "faded" mach_kernel file appear.
    Trash the zip file.
    Reopen your System Preferences and uncheck "Show Hidden files".
    Instead of quitting Finder and relaunching it, reboot your Mac.
    Your Flash Player installer won't quit anymore.

  • Help needed on installation of Oracle 9i on Sun Solaris 8

    Hey,
    Help needed on installation of Oracle 9i EE on Sun Solaris 8. The problem I met was: we followed the installation guide from the documentation. And we selected the choice "install software only". After it was done successfully, we run Database Configuration Assistant utility to create a database instance. But finally it always tried to create the instance at the root directory ( / ) which doesn't have enough space and then failed. The case was that we have set the enviroment parameters: $ORACLE_BASE = /export/mydata, $ORACLE_HOME = /export/apps/oracle9i. That means it should be installed at /export/mydata, but it didn't. Any help or advice are welcome. Thanks.
    Simon

    I have downloaded Oracle 11G R2 version from Windows and extracted it in Windows and copied it into DVD after extraction in two folders. Now I am mounting that DVD in Solaris 10 installed in my VMware . I made a new directory named as 'installation ' under /export/home/oracle and copied the folders from DVD to 'installation' folder. Now I am entering installation folder and try to do ./runInstaller as 'oracle ' user and getting the error mentioned before.
    Edited by: 916438 on Mar 31, 2012 5:55 PM

  • Help needed on installation of Oracle 9i EE on Sun Solaris 8

    Hey,
    Help needed on installation of Oracle 9i EE on Sun Solaris 8. The problem I met was: we followed the installation guide from the documentation. And we selected the choice "install software only". After it was done successfully, we run Database Configuration Assistant utility to create a database instance. But finally it always tried to create the instance at the root directory ( / ) which doesn't have enough space and then failed. The case was that we have set the enviroment parameters: $ORACLE_BASE = /export/mydata, $ORACLE_HOME = /export/apps/oracle9i. That means it should be installed at /export/mydata, but it didn't. Any help or advice are welcome. Thanks.
    Simon

    I have downloaded Oracle 11G R2 version from Windows and extracted it in Windows and copied it into DVD after extraction in two folders. Now I am mounting that DVD in Solaris 10 installed in my VMware . I made a new directory named as 'installation ' under /export/home/oracle and copied the folders from DVD to 'installation' folder. Now I am entering installation folder and try to do ./runInstaller as 'oracle ' user and getting the error mentioned before.
    Edited by: 916438 on Mar 31, 2012 5:55 PM

  • General Installation Error

    I m tried to install Flash player on Windows XP. Flash Player Version is 11. But after downloading 50% it gives me general installation error.
    Contents of Flashinstall.log file are :
    =O====== M/11.0.1.152 2011-10-27+13-32-01.609 ========
    0000 [I] 00000010 "D:\DOCUME~1\Admin\LOCALS~1\Temp\4A.dir\InstallFlashPlayer.exe" -iv 6
    0001 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0003 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0004 [W] 00001036 Software\Macromedia\FlashPlayer\SafeVersions/11.0 2
    0005 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0006 [W] 00001036 Software\Macromedia\FlashPlayerActiveX/PlayerPath 2
    0007 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0008 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX/ 2
    0009 [W] 00001015 D:\WINDOWS\system32\Macromed\Flash\Flash.ocx 20
    0010 [I] 00000018
    0011 [W] 00001015 D:\WINDOWS\system32\Macromed\Flash\Flash.ocx 20
    0012 [I] 00000013 D:\WINDOWS\system32\Macromed\Flash\Flash11c.ocx
    0013 [I] 00000015 D:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.exe
    0014 [I] 00000016 D:\WINDOWS\system32\Macromed\Flash\FlashUtil11c_ActiveX.dll
    0015 [I] 00000019 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    =X====== M/11.0.1.152 2011-10-27+13-32-10.296 ========
    =O====== M/11.0.1.152 2011-10-27+13-31-31.359 ========
    0000 [I] 00000010 D:\DOCUME~1\Admin\LOCALS~1\Temp\ICD1.tmp\FP_AX_CAB_INSTALLER64.exe
    0001 [I] 00000011 0
    =X====== M/11.0.1.152 2011-10-27+13-32-11.781 ========
    =O====== M/11.1.102.55 2011-12-06+02-53-58.796 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [F] 00001041
    =X====== M/11.1.102.55 2011-12-06+02-53-59.625 ========
    =O====== M/11.1.102.55 2011-12-06+02-54-43.859 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [F] 00001041
    =X====== M/11.1.102.55 2011-12-06+02-54-44.984 ========
    =O====== M/11.1.102.55 2011-12-06+02-54-47.578 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 5
    0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Plugin Path 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0012 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5
    =X====== M/11.1.102.55 2011-12-06+02-54-51.187 ========
    =O====== M/11.1.102.55 2011-12-06+03-12-23.390 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [F] 00001041
    =X====== M/11.1.102.55 2011-12-06+03-12-23.906 ========
    =O====== M/11.1.102.55 2011-12-06+03-13-18.828 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 5
    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001036 Software\Opera Software/Plugin Path 2
    0012 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0013 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5
    =X====== M/11.1.102.55 2011-12-06+03-13-20.984 ========
    =O====== M/11.1.102.55 2011-12-06+14-57-15.937 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 5
    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001036 Software\Opera Software/Plugin Path 2
    0012 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0013 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5
    =X====== M/11.1.102.55 2011-12-06+14-57-17.468 ========
    =O====== M/11.1.102.55 2011-12-06+15-32-52.781 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0005 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0006 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Plugin Path 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0012 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5
    =X====== M/11.1.102.55 2011-12-06+15-32-54.468 ========
    =O====== M/11.1.102.55 2011-12-06+15-59-07.203 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [F] 00001041
    =X====== M/11.1.102.55 2011-12-06+15-59-07.765 ========
    =O====== M/11.1.102.55 2011-12-06+15-59-16.125 ========
    0000 [I] 00000010 "D:\Documents and Settings\Admin\Local Settings\temp\install_flash_player_32bit.exe" -dlm -install
    0001 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/Version 2
    0002 [W] 00001036 Software\Macromedia\FlashPlayerPlugin/PlayerPath 2
    0003 [I] 00000020 D:\WINDOWS\system32\FlashPlayerCPLApp.cpl
    0004 [W] 00001037 SOFTWARE\MozillaPlugins\@adobe.com/FlashPlayer/ 2
    0005 [W] 00001037 SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player Plugin/ 2
    0006 [W] 00001036 Software\Mozilla\Firefox\extensions/Plugins 2
    0007 [W] 00001036 Software\Mozilla\Mozilla Firefox\extensions/Plugins 2
    0008 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0009 [W] 00001036 Software\Opera Software/Last CommandLine 2
    0010 [W] 00001036 Software\Opera Software/Plugin Path 2
    0011 [W] 00001036 Software\Opera Software/Plugin Path 2
    0012 [I] 00000014 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll
    0013 [E] 00001031 D:\WINDOWS\system32\Macromed\Flash\NPSWF32.dll:5
    =X====== M/11.1.102.55 2011-12-06+15-59-17.578 ========
    Pls can anybody help me to get out from this error.
    Thanks ,
    Pranav.

    It seems that the installer is unable to remove/replace NPSWF32.dll
    Try the following:
    go to http://forums.adobe.com/thread/909550 and download
    the 32-bit uninstaller [save to disk]
    the 32-bit installer(s) [save to disk]
    close all browser windows, then run the downloaded uninstaller
    restart Windows
    go to C:\Windows\System32\Macromed\Flash and delete any remaining files in there
    now run the downloaded installer

  • Flash Player will not install on Mac Yosemite ...Gets to 75% then says general installation error

    I keep trying to install flash player and i have tried ALL of the troubleshooting options but i always get general installation error at 75% please help as I have noticed other people have had similar issues.

    Download the offline installer
    Quit your browser (Cmd+Q)
    Go to: Mac HD/Library/Internet Plugins
    Trash the Flash Player.plugin file from there
    Go to: Mac HD/Library/Application Support
    Trash the Entire Flash Player Folder
    Empty the trash
    Mount the DMG and install Flash Player
    Relaunch your Browser
    You should be good to go

  • "general installation error" message each time I try and install Flashplayer 13

    I cannot install the latest version of flashplayer. during the installation I keep getting a "general installation error" message.
    I have un-installed my old version of flashplayer and followed all the trouble shootong tips but to no avail.
    My system is a macintosh, operating with 10.8.5. Any help would be gratefully received......

    It should be 13.0.0.206.
    Download the following:
    Flash Player Plug-in (All other browsers) or http://download.macromedia.com/get/flashplayer/current/licensing/win/i nstall_flash_player_13_plugin.msi
    Flash Player Uninstaller
    Also, download these:
    Shockwave Player Uninstaller
    Shockwave Player 112 FULL installer (Other browsers)
    Save all the files and close your browser.
    Run the uninstallers first (both of them)
    Go to: C/Windows/System32
    Delete the Macromed folder.
    Go to: C/Windows/SysWOW64
    Delete the Macromed folder.
    Open your Registry Editor (Start>Run or press the Windows key + R and type 'regedit' [minus the quotes] and click OK)
    In the Registry Editor, go to:
    HKEY_LOCAL_MACHINE/SOFTWARE
    Delete the Macromedia folder (Right click and choose "Delete").
    Go to:
    HKEY_CURRENT_USER/Software and delete the Macromedia folder there too.
    Close the Registry Editor and empty your recycle bin.
    Run the Flash Player installer, and then the Shockwave FULL installer you downloaded.

  • Try to install latest version of adobe 11.0.0 but general installation error

    try to install latest version but cannot because general installation error what do I have to do

    You can try using the full offline Reader installer from 
    http://get.adobe.com/reader/enterprise/

  • Keep getting "general installation error" message Mac OSX 10.8.5/Safari 6.0.5

    keep getting "general installation error" message Mac OSX 10.8.5/Safari 6.0.5 Followed all the instructions for uninstalling and clean installing. Just wont install

    Make sure you have it set to "show hidden files"
    Check BOTH places and you have to restart Finder
    Press "Quit This" and then go to the Finder Dock icon and right click it
    Select "Open"
    Open TIme Machine
    Go back to September 28 or earlier.
    You'll see the mach_kernel file in the Mac HD directory
    (I can't show it in the TM because screenshots don't work while it's open but here it is in my MAc HD)
    Right click it and select "Restore to"
    Then, when it goes back to Finder, choose the Mac HD directory and click OK.
    It will place the mach_kernel back where it was and you can install software again
    DON'T FORGET to go back and hide your files (and restart Finder) again, or you'll have a mess with the clutter of hidden files everywhere.

  • Error.General Installation Error for EVERY Browser, MAC OSX 10.8

    Error.General Installation Error for EVERY Browser... running MAC, OS X 10.8.3 (12D78)

    Try this installer http://fpdownload.macromedia.com/get/flashplayer/current/licensing/mac/install_flash_playe r_11_osx.dmg

  • What does "General Installation Error" mean?

    I was attempting to install Flash Player  ver. 11.9.900.117 on a MacBook Pro running Mac OS X v. 10.8.5. The installation fails with the message "General Installation Error." What is the cause of this error and how do I fix it?

    I'm not sure if I deleted it or not, but having read several of the messages posted on this thread I did the on-line re-installation of the OS just in case I did unwittingly. After re-installing the OS, I'm now able to install the latest version of Flash Player.
    The upshot is don't delete that mach_kernel file!
    Mystery solved!
    P.S. - Has anyone posted or passed this onto Apple?

  • General Installation Error, mac 10.8.2

    I downloaded the latest flash player from the abode website (for mac, safari, english). Download is fine. Installation proceeds to about 50% completion and then terminates with a "General Installation Error". Here's the configuration:
    Mac intel core 2 duo 2.26 GHz
    OS 10.8.2
    Safari 6.0.2
    I downloaded the flash player uninstaller, and it reported a successful uninstall. Also checked for directories in /Library/Internet Plugins and the (Disabled) folder. No flash player components left.
    Checked pop-up blocker (it's not set), system preferences (download apps from any source is checked). Also disabled norton auto-protect. Install still fails.
    I'm out of ideas. Any suggestions would be greatly appreciated.

    There doesn't appear to be a solution to these particular error messages from Adobe. I have followed the guidance from Adobe.com (uninstalled and re-installed) and then followed the guidance in this forum post and others using the terminal route, all without luck. I have no Flash functionality (other than in Chrome) which is extremely annoying.
    My setup is MacBookPro Mavericks 10.9. Firewall is off (temporarily). No virus software. No remnants of Flash as far as I can tell. Logged into a administrator account.
    Here's the log for "flash" from console:
    Dec 26 12:55:15 XXX kernel[0]: hfs: mounted Adobe Flash Player Installer on device disk2s2
    Dec 26 12:55:15 XXX.config mds[55]: (Normal) Volume: volume:XXX ********** Bootstrapped Creating a default store:1 SpotLoc:(null) SpotVerLoc:(null) occlude:0 /Volumes/Adobe Flash Player Installer
    Dec 26 12:55:41 XXX.config sudo[791]:    admin : TTY=ttys000 ; PWD=/Users/admin/Desktop ; USER=root ; COMMAND=./Install Adobe Flash Player.app/Contents/MacOS/Install Adobe Flash Player –debug
    Dec 26 12:56:07 XXX kernel[0]: hfs: could not initialize summary table for Flash Player
    Dec 26 12:56:07 XXX kernel[0]: hfs: mounted Flash Player on device disk3s2
    Dec 26 12:56:08 XXX.config Adobe Flash Player Install Manager[818]: Unexpected umask value for process: 0
    Dec 26 12:56:26 XXX.config Adobe Flash Player Install Manager[818]: Install failed with error code: 11.
    Dec 26 12:56:26 XXX kernel[0]: hfs: unmount initiated on Flash Player on device disk3s2
    Dec 26 12:56:31 XXX.config sudo[839]:    admin : TTY=ttys000 ; PWD=/Users/admin/Desktop ; USER=admin ; COMMAND=/usr/bin/open http://get.adobe.com/flashplayer/completion/aih/?exitcode=11&type=install
    Many thanks in advance for your support.

  • Please Help! Flash Installation Errors!

    I had Flash CS4 working a few months ago, then I installed Air.
    After it installed, I kept getting an error message whenever I tried to open Flash CS4.
    I uninstalled Air, Flash, and all other Adobe programs from my computer.
    Then, I couldn't install flash.
    I used the CS4 Clean Script, defraged my computer, cleaned the registry, removed all traces that I could find of Adobe on my computer.
    I disables my firewall, McAfee and I'm the administrator of my computer, but that didn't help.
    The installation stops very close to the end and says Installation Failed
    I even tried safe mode, but the fancy installer didn't work like a normal batch file and wouldn't open.
    I'm using a 32-bit Windows XP.
    Please Help!
    The error code:
    Adobe Flash CS4
    Error:
    Error 1625. This installation is forbidden by system policy.  Contact your system administrator.

    When you uninstall, make sure to use the CS4 Clean Utility thereafter. Sometimes remnants of trials get in the way. Also make sure you get rid of Adobe AIR and Acrobat.com. These are separate from the main install and need to be removed individually. Likewise, you may wish to check your Acrobat/ Adobe reader install and remove it, if necessary. Since it uses components shared with PS and those may in fact be newer than the ones on the Photoshop install DVD due to updates, the installer may not liek them. And of course with all things Vista: Run as admin on first program launch so the activation can proceed and all other options can kick in correctly.
    Mylenium

  • Hung up with a general installation error.  Help?

    I've tried to install Flash Player about ten times and have not succeeded.  The download works fine, but the installation fails.  Any thoughts?  I'm using a Mac with Safari as my browser.

    It's the mach_kernel file.
    Thousands of Mac users have deleted it inadvertently, or naively, and it's casuing this.
    If you have Time Machine, you can restore it, but you'll need "Secrets". It's a preference pane that allows you to see hidden files.
    If you don't have Time Machine, you'll need to reinstall Mt. Lion.

  • General Installation Error - Flash Player 12 on Mac.

    Getting this message on iMac 27" with 10.8.5 during the installation. Al previous version were updated on time and worked perfectly. I followed the steps suggesting to delete files in Library, restart and re-install. No success. Everything ends up with the same message.
    The update file had a bit different graphic on install with the General Error Message at the end.
    The full install just says "Installation Failed."
    Frankly, ran out of ideas what to do...
    Anybody can help? Will really appreciate it!
    Igor

    You came to the right place....
    Your troubles aren't coming from Flash Player.
    You're missing a file that was made visible by the 10.8.5 update (mach_kernel). Hundreds of thousands of Mac users all over the world deleted it, not knowing what it was. It causes this when it's missing.
    Download this file: "Secrets" pereference pane
    It'll allow you to see "hidden files" on your Mac.
    And this one: mach_kernel.zip
    It's the one that was deleted.
    Install Secrets, and open your System Preferences.
    Open the Secrets Preference Pane, and check "Show hidden files"
    You'll need to press the "Quit this" button,
    and restart Finder, by right clicking the Dock icon.
    Then, place the mach_kernel.zip file in the Mac HD directory,
    and unzip it. You should see a "faded" mach_kernel file appear.
    Trash the zip file.
    Reopen your System Preferences and uncheck "Show Hidden files".
    Instead of quitting Finder and relaunching it, reboot your Mac.
    Your Flash Player installer won't quit anymore.

Maybe you are looking for