Help needed getting Palm V connected to a Mac mini

Hi! I'm trying to get a Palm V connected to a Mac mini (PPC) via USB. We're using a Keyspan serial-to-USB adapter since the Palm V has a serial connector and not a USB connector built-in. I connect the Palm V to the Keyspan connector and connect the USB part of the Keyspan to a USB hub that's connected to the Mac mini. Cool.
I finally got Palm Desktop 4.2.1 rev D installed and it runs just fine. No errors or problems during installation and all the components start and run when clicked, etc.
For some reason, the Palm V can't sync with the Mac and the Palm Desktop "HotSync" doesn't seem to see the Palm V, nor does the Palm Desktop itself.
Is there something obscure or not obvious that I'm missing here?
EDIT: According to the Palm website, the Palm V is supported by Palm Desktop 4.2.1. Could it be that rev D of this software isn't compatible with Palm V and I must revert back to an older revision?
Thanks!
Peace...
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Mac OS X (10.4.5)

It's more likely to be a connectivity issue I think than the Palm Desktop software. The first step to checking it is to plug the Palm (via the serial/USB connector of course) directly into one of the USB ports on the back of the mini rather than an external hub and then try to set the sync up.
If that doesn't work, check the system profiler (Apple menu/about this mac and then click the more info button) and in the list on the left, click on USB. If the Palm isn't showing up there, it would then be likely that your USB/serial adapter is the culprit.

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