Help needed--Graphite airport not accessing Internet.

My daughter is trying to get our old graphite airport to be the wireless router for her network. When the airport is plugged into the cable modem, her ibook (10.3.9) can 'see' the airport (the icon is black with full strength signal) but she can't get on the Internet. (When her computer is connected directly to the modem via ethernet she has no trouble getting online.) She's tried a soft reset--she was able to change her password and remove the encryption but that didn't help. When she tries using the set-up assistant, the computer can see the airport network but on the next screen her base station doesn't appear in the list even with rescanning, though her airport icon is black with full strength so we know the computer can see the airport. She has unplugged the airport and turned it back on--still nothing. Safari simply loads and loads forever without any page appearing.
What else should she try? Would a factory reset help? The article at Apple support says for a hard reset the airport must be connected to the computer via a crossover ethernet cable, but that must mean that the airport is not connected to the internet during the process--correct?)
Thanks for any help you can give us.

Use AirPort Admin Utility to administer the Graphite.
I don't think another reset is what you need. Since the computer is able to join the Graphite's wireless network (hence the black icon), all it needs for Internet access is a working IP address. The default settings for the Graphite after a reset are for the Graphite to receive an IP address using Ethernet and DHCP (see the Internet tab of AirPort Admin Utility) and to distribute IP addresses using DHCP and NAT (see the Network tab of AirPort Admin Utility). These settings are what you want.
I think the problem is probably that the cable modem is remembering the computer's MAC address and is not giving an IP address to the Graphite. With the computer shut down and the Graphite's power unplugged, reset the modem with its reset button if it has one. Otherwise, unplug the modem's power for at least 5 minutes. Then turn on the modem, the Graphite and the computer (in that order), waiting a few minutes between them.

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Hello,
Good Evening to all.
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Dear Milos,
I am happy to hear from you....
1.- Actually the setup was done long before by another guy and right now I don't want to change it.
Nice to hear from you! Thank you so much. Actually this is first time I am using technet forum upon the suggestion from one of the my friend. So any your help from you will help me a great in this issue...
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IPv4 Route Table
===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
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niport
0x3 ...00 0e 0c a7 c4 f8 ...... Intel(R) PRO/1000 GT Desktop Adapter - Teefer2 M
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0x4 ...00 0e 0c a7 c5 85 ...... Intel(R) PRO/1000 GT Desktop Adapter #2 - Teefer
2 Miniport
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===========================================================================
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Hi Guys,
I need a bit of help. I am feeling quite stupid and frustrated. I am having some difficulty with setting up a WDS network with:
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Relay: Airport Express (current version)
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http://www.macobserver.com/tmo/article/settingup_an_airport_relay_with_airportexpress/
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Versed wrote:
I need a bit of help.
Welcome to Apple's discussion groups.
My WDS experience is limited to "main" and "remote" configurations (no "relay"), so I'm not posting from direct experience, but below is what I think would work in your case.
I go through the utility manager and set up the base station, first as "create a wireless network" enter the ISP details etc etc. Its green light. Everything is fine. Then manually configure the Base Station. Hold down option key hit Participate in a WDS. I then select main enter + and add the Mac Id's for the intended Relay unit and Remote Unit
I don't think the "main" unit needs to be told about the "remote" unit, only about the "relay" unit.
Question 1: Do I need to add the base unit's MAC number itself under: WDS Remotes? even I am setting it up as Main?
You'd never enter the MAC address of a unit into its own configuration, if that's what you mean. I also don't think that you'd need to enter the MAC address of the main into the remote and conversely.
I am careful to note the security settings and the the Wireless Network name to match these in the relay and remote set up. Under the Wireless tab I leave the Radio Mode: as Automatic (802.11a/n - 802.11b/g/n).
Five things have to match in a WDS configuration: network name, encryption type, network password, band, and channel.
I make sure the base has "allow this network to be extended" ticked.
I don't think that's important for a WDS configuration.
Question 2: Do you need to disable Guest networks?
I wouldn't think that matters.
Under Access Control I leave as default, Not enabled.
That's fine.
WDS Error as it can not find other units. Ok fine as the relay and remote are not yet set up.
Right.
I then proceed to set up the Relay unit. Doing the same steps as above with a couple of differences being I add the MAC numbers and select the WDS Mode (Relay for Relay and Remote for Remote. I add the Main base station (i.e Airport Extreme MAC No.) when prompted and then + the Remotes MAC number. The same for the Remote except I only need to add the base station's main no.
I think this should be the MAC address of the relay station, not that of the main station.
Question 3. Do I need to add the Relay's own MAC number to its own setup?
No.

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     I need help in laying out the following network - herre is my first stab at it.
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Help needed--Graphite airport not accessing Internet.

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