Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)

Help needed! I cannot restore my iPhone 5, An unknown error occupied (1)..

That is either going to be a hardware failure or your phone is jailbroken and something has gone awry with the baseband.

Similar Messages

  • When trying to restore my iphone its says unknown error (-1) what should i do??

    when trying to restore my iphone its says unknown error (-1) what should i do??

    http://support.apple.com/kb/TS3694
    Unable to contact the iOS software update server gs.apple.com
    Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • ITunes Cannot connect to iPhone due to unknown error (0xE8000065)

    Hello!
    When I plugin my iphone to a wall, it refuses to charge (it just keeps making a bleeping noise).
    And when I try to connect my iPhone to iTunes, I can't. It just says: iTunes Cannot connect to iPhone due to unknown error (0xE8000065)
    Any suggestions? I replaced the battery hoping that would do the trick, but nada.
    Cheers

    iPhone, iPad, iPod touch: Unknown error containing '0xE' when connecting
    Did you try a different charger and a different cable? If it won't charge the error will go away soon also when the battery dies.

  • HT201210 i forget my password and i restored my iPhone but an unknown errors seen. 31.. somthing

    i forget my password of iPhone 4 and i restored it, but it shows unknown errors when i restored it.

    What is the error message and code you get when the restore fails?

  • Cannot restore my iphone 4 at first error 2001 and after that error 2006. During loading for restore my iphone turns off and error 2001 or 2006 shows again

    Cannot restore and turn on my I Phone 4. It only turns on with itunes. But if i want restoring itunes error 2001 or 2006 showed. During restore my phone turns off and it started again and error showing again and again.

    Error 2000-2009 (2001, 2002, 2005, 2006, 2009, and so on)
    If you experience this issue on a Mac, disconnect third-party devices, hubs, spare cables, displays, reset the SMC, and then try to restore. If you are using a Windows computer, remove all USB devices and spare cables other than your keyboard, mouse, and the device, restart the computer, and try to restore. If that does not resolve the issue, try the USB issue-resolution steps and articles listed for Error 1604 above. If the issue persists, it may be related to conflicting security software. If the errors persist on another computer and known-good USB cable, the device may need service.

  • TS3694 my iphone is unjailbreak device....IOS 6....but why i cannot restore my iphone?show me error 3194...pls help

    Pls help...

    See the actions for the error message included here:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting

  • I have an iphone 4 jammed in MDU mode, I conect to itunes and asked to restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1.  Can anybody help me how to restore my iphone

    I have an iphone 4 started the problem saying no service, then when restarting asked to connect to itunes and became jammed in MDU mode, I connect to itunes and clicked on  restore, it went through all the steps and nearly completed it gives me an error message saying cannot be restored error -1.  Can anybody help me how to restore my iphone.  or what to do next, some reseller asked me to go the shop where I bought to replace it for me as this error cannot be restored by any shop.  It has to be returned to apple and get it replaced.  The warranty already expired and don't know what to do.
    Please help

    Error 1 or -1
    This may indicate a hardware issue with your device. Follow Troubleshooting security software issues, and restore your device on a different known-good computer. If the errors persist on another computer, the device may need service.
    http://support.apple.com/kb/TS3694#error1

  • I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??

    I cannot restore my Iphone 4, I keep getting the error code 1611, please help and the Iphone keeps displaying the "Plug-In Itunes Symbol!??

    http://tinyurl.com/nyj36v

  • Cannot restore my iphone 4 its stuck on reboot mode HELP

    cannot restore my iphone 4 its stuck on reboot mode HELP

    mirandacampos wrote:
    I'm trying to restore my iphone ...it won't let me do it ... it's stuck on recovery mode
    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.

  • Since yesterday iam facing problem my iphone 5 doesn't get activated, i tried even with i tunes it give me this message : iTunes cannot restore the iphone because Find My iphone is on. please help me

    since yesterday iam facing problem my iphone 5 doesn't get activated, i tried even with i tunes it give me this message : iTunes cannot restore the iphone because Find My iphone is on. please help me

    If you are a developer, go here:
    solution to Activation Lock with expired iOS 7 beta:
    https://devforums.apple.com/message/880712#880712
    (thanks to suzan135 for the link)
    If you are not a developer, your favorite search engine may provide some direction.

  • HT201210 cannot restore my iphone 5. After attempting to install a new update 3 times. Never had a problem with this before?

    Cannot restore my IPhone 5, after attempting to install the new ios 7.0.6 software. Checked and approved by my internet security. My phone keeps asking me connect to itunes. My phone will not restore, can anyone help. My phone very important for my work. Please, thank you.

    See Here  >  http://support.apple.com/kb/HT1808
    You may need to try this More than Once...  Be sure to Follow ALL the Steps...
    Take your time... Pay particular attention to Steps 3 and 4.

  • HT1212 My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?

    My iphone is Disabled and says to connect to itunes, i did the whole restore thing but then an error pops up and says' sorry we cannot restore the iphone 'iphone'" ... What do i do?

    Use recovery mode, you might need to do it a few times.
    http://support.apple.com/kb/HT1808

  • HT204204 i cannot restore my iphone 6 it start downloading half way stop and give me the code 53

    i cannot restore my iphone 6 it download half way and give me code 53

    It sounds like your phone needs to be restored to complete the unlocking process. The device is unlocked, so restoring it in iTunes on a computer will be your best option.  To avoid the error occurred message you will need to do a factory restore.
    You can restore the iPhone by completing a DFU restore.
    DFU Restore:
    1. Connect your iPhone to a computer with internet connection
    2. Open iTunes
    3. Press and Hold the Sleep/Wake button and Home buttons simultaneously for approximately 9-10 seconds
    4. When the screen goes blank, release the Sleep/Wake button and continue holding the Home button
    5. the screen MUST remain black.  If the Apple logo appears while still holding the Home button you did not time it properly (either you released Sleep/Wake too soon or too late)
    6. iTunes will pop up with a small window indicating you have connected an iphone in recovery mode and can Restore it to recover it.
    7. If the apple logo appears due to incorrect timing the Recovery mode message may still appear in iTunes, but you should simply dismiss it and try again from step 3.

  • I need to factory restore my iPhone and set up as new device...

    I need to factory restore my iPhone and set up as new device... If I back up the device, but set it up as a new iPhone, will I be able to get all of my data, apps, music, notes, texts and settings back? (ditto with TeamLava game data??)
    I need 100% confirmation as I'm worried I'll lose both some important app and data on their, as well as some hard-earned game time on a few apps!!
    (The reason I need to restore and set up fresh - I set this iPhone up from a back years ago which pulled through an encrypted local backup password that I don't remember setting and no password I can think of will turn it off. I have been told the only way around this is to factory restore and set up as a new iPhone)
    Many thanks in advance for any and all advice. I welcome your Apple expertise!

    Stupid Apple! Thanks though.
    Can you confirm what I will and will not be able to get back? (Bare in mind I also have an iPad that syncs things like Notes.)
    Contacts - can back up to Orange App
    Music - I mainly use Spotify anyway
    Text Messages?
    Safari bookmarks?
    Previously purchased Apps? (or will I just have to re-download them?)
    The data on these apps? (I guess most will either be simply logging in, or re-setting up)
    Storm8/TeamLava Game progress?
    Again, thanks in advance for your help.

  • HT201210 im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help

    im trying to restore my iphone 4 but getting error message as could not be contacted or temporarily unavailable plz help

    Hey santhosh.pv,
    We have a few articles that can help troubleshoot the alert message in iTunes you see when you are trying to restore your iPhone 4. You can resolve many restore issues using the troubleshooting steps documented here:
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    The next article is the companion of the more general article above. Follow the above article first. If, after following that article, the issue persists, continue with this article:
    iTunes: Specific update-and-restore error messages and advanced troubleshooting
    http://support.apple.com/kb/ts3694
    Cheers,
    David

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