HELP NEEDED - iTunes refusing to update

I added artwork to my libary for each album i have, which was fine.
When i came to update my iPod however, i received an error message 'cannot find artwork file' and 'iPod cannot be updated'.
I restored my iPod to factory settings, but when i came to update, iTunes says 'update complete' even though it obviously is not.
I am now left with an iPod with no music on it, and am unable to update, which is very frustrating.
Any ideas?
Advent T9 Windows XP 3.2Ghz Processor, 512DDR RAM

I am not too sure, but can you take a look
http://docs.info.apple.com/article.html?artnum=300248
Make sure you have the latest iTunes and iPod updater, download at apple.com

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Help Needed-iTunes has encountered a problem and needs to close.

Hey guys,
I have had this extremely frustrating problem that just recently started occurring with iTunes. I have read many discussion forums but can’t seem to find a working solution. The problem is every time I try to open iTunes I get an error message that says “iTunes has encountered a problem and needs to close.” The same thing happens when I try to open Quicktime as well.
I have tried every solution suggested in these forums. I have completely uninstalled Quicktime and iTunes along with their components (Bonjour, Apple Mobile Device Support, Apple Software Update, etc.) and then reinstalled each of them but the problem still remains. I do NOT use iTunes for my iPod (I do not own one) I simply use iTunes to listen to my music.
I have also tried the methods of installing Quicktime by itself and not with iTunes but the problem still remains. I have tried every solution I have seen. The only method I have not tried is completely removing all files and folders that have to do with iTunes because I am worried if I delete those files with all the music I have bought it will have to be downloaded again or lost.
This is the “Error Signature” that is on the error report when I try to open iTunes.
AppName: itunes.exe AppVer: 9.0.2.25 ModName: ntdll. dll
ModVer: 5.1.2600.5755 Offset: 0001b21a
There was A LOT more information in the “Error Report Contents” but it would have taken me all night to type it all accurately. If that is what is needed then I am willing to provide any other information about this problem in hope of getting some useful suggestions or solutions. Any help would be deeply appreciated. Thanks!

that's been happening to me all day! i hope someone answers soon. bought my daughter an itunes card for christmas and now can't use it

Help needed after installing Security Update 2008-008

Had the same problem everyone else has had. I got it back up and running using the Archive & Install procedure. Once I log in I get this error message:
"Application Transport Monitor could not be launched because of shared library error. "8<Transport Monitor><Transport Monitor><HotSyncLib.PPC>"
What do i need to do for this (reinstall a clean install of OS?)
Most of my programs work except for Itunes & Netbarrier Firewall.
Do I need to reinstall these programs.
Thanks for any help.
Merry Christmas & Happy New Year to Everyone.

Hi Marty, and a warm welcome to the forums!
"Verify/Repair the HDD the Repair the Permissions." What's that?
It's important to Verify or Repair the Disk before you repair Permissions...
"Try Disk Utility
1. Insert the Mac OS X Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
The usual reason why updates fail or mess things up, is if Permissions are not fixed before & after every update, with a reboot... you may get a partial update when the installer finds it doesn't have Permissions to change one obscure little part of the OS, leaving you with a mix of OS versions.
Some people get away without Repairing Permissions for years, some for only days.
If Permissions are wrong before applying an update, you could get mixed OS versions, if Directory is the slightest messed up, who knows!
If many Permission are repaired, or any Directory errors are found, you may need to re-apply some the latest/biggest updates.
May even need to do an Archive and Install if you have room on the HD, but saves all your files and gives a new OS...
http://docs.info.apple.com/article.html?artnum=107120
I only use Software Update to see what is needed, then get them for real via...
http://www.apple.com/support/downloads/
That way I can wait a week or so, check the forums for potential problems, and get Permissions & such in order before installing.
If all the above fails, then it appears to be time for an Archive & Install, which gives you a new OS, but can preserve all your files, pics, music, settings, etc., as long as you have plenty of free disk space...
http://docs.info.apple.com/article.html?artnum=107120
Just be sure to select Preserve Users & Settings.

Help with iTunes/iPhone/Software update

Hi all, I have a MacBook Pro and am running OS X version 10.5.8 on it. However, when I plug in my iPhone 4GS in it now, it says that it can't be used unless I have the new version of iTunes (currently showing version of iTunes 10.6.3)--- however, when I check for software updates, nothing is coming up and it says everything is up to date. If I directly try to download the newest version of iTunes, it says my OS isn't up to date... This is something new that has occurred within the last couple of months. I didn't have a problem with it before. Help please!!!
Thanks!
Clueless Mac User

If you need the current iTunes 10.7, you'll need to upgrade to OS X 10.6. You can buy it online from the Apple store or call them, which in the US is 800-MY-APPLE.

ITunes refuses to update

On my computer, I have tried repeatedly to open iTunes. When I go on to the start menu, it responds with "This action is only valid for products that are currently installed." The only way I can open iTunes is through a shortcut I have on my desktop to a particular song. My major problem is that it will not let me update my iPod at all. I have a generation 3 nano, and when I open my iTunes and plug in the iPod, it claims that I need version 7.6. or higher. So, many a times have I tried to download an updated version and it gets as far as the quicktime installation before saying that my network is unavailable. HOW DO I DOWNLOAD A NEW VERSION??? (I would even be happy if I could simply update my iPod!)85+

Download, install, and run this Microsoft installer cleanup utility.
http://support.microsoft.com/kb/290301/
Get rid of all itunes and quicktime on your PC.
Then try a fresh download of quicktime standalone - make sure you tick the button for the version without itunes:
http://www.apple.com/quicktime/download/win.html
If QT installs OK, download itunes and install it.
http://www.apple.com/itunes/download/
Most of these steps are covered in this article, in the *"General Installation Troubleshooting"* section
http://docs.info.apple.com/article.html?artnum=93976

Help needed installing Flash Player Update on Mac

I am trying to install a flash player update on Mac - right now the one site I'm trying to use says flash is out of date. Will not accept my adobe password, reset it through the adobe site and still will not work. Tried Chat help and agent said to reset password through the Apple screen. When I try that it asks for apple id and password but there is only a place for the password. Any suggestions.

Hi,
This is the OS (Apple) prompting for the password, not Flash Player, therefore, the password is your Apple password, not Adobe ID password. Please see What userid & password do I need to install Flash Player?
Maria

HELP NEEDED - iTunes.exe -Corrupt File

I am getting this error message everytime I plug in my iPod to update thru iTunes.
iTunes.exe - Corrupt File
The file or directory/iPod_ControliTunes/TempFile is corrupt & unreadable.
Please run the Chkdsk utility.
So my question is....how do I backup all the songs and playlists so that I do not lose them. And then do I just run the dist that came with the iPod to start it over again and if so do I delete the old Itunes?
Plese help I would like to save the songs, restore iTunes somehow and be able to bring back the songs with nothing lost.

In Windows, the default location of your songs is:
\Documents and Settings\username\My Documents\My Music\iTunes
Your 'iTunes library' file which hold all playlists, locations of songs, ratings etc. is located in:
\Documents and Settings\username\My Documents\My Music\iTunes\iTunes Library.itl
Copy the complete iTunes directory to your backup device.
That way, you will copy all songs and library information.
After fixing the problem with the corrupt file, put the files back to the location they came from (if necessary).
In my very limited experience with the chkdsk utility, no files were lost, but it is always wise to have a backup in case something goes wrong.
Hope this helps.
M
P.S.
You will probably get more help by posting in the iTunes for Windows forum (this is the Mac forum)
17' iMac fp 800 MHz 768 MB RAM Mac OS X (10.3.9) Several ext. HD (backup and data)

Help need iTunes 7

I am overseas and unable to find a computer that will allow me download iTunes 7. I need to update my ipod so I can repair the corrupt database file. I am lost without my ipod.
Please email to [email protected]

Without actually being there, theres many things that could of caused this, be it a program glitch to you doing something wrong.
If you have the nano set to auto update it should add everything you want on it when you connect the nano again.

Help? iTunes won't update iPod

When I plug in my iPod, iTunes recognizes the iPod and lists it on the column on the left as "Todd's iPod" - but it won't update the songs I have in iTunes onto the iPod. Is there something I can do to manually to make it update?

iTunes 10.2.x requires Mac OS X 10.5.x or later. If you're still running 10.4.11 like you have listed in your profile then you need to upgrade before you can install the newer iTunes.
If you have 10.5.x or later then just uninstall your current version and download the new one from here: http://www.apple.com/itunes/download/

Help Needed - iTunes Syncing / iTunes Match

I've been a long term user of Apple software and hardware but am really struggling to get my head around the below.
I have an iMac that contains a fairly extensive iTunes library (12070 tracks), i also use iTunes Match to enable me to stream all 12070 tracks to my iPhone and iPad. This works like a dream, all tracks were successfully scanned and placed within the cloud and were accessible on my iPad and iPhone.
Here comes the interesting part....
My iTunes library was/is a complete mess, albums were under incorrect genres (based on my opinion), a couple of tracks within albums were missing, artwork was missing, titles were incorrect etc. I finally decided to take the plunge and update all 12070 tracks and albums so they were perfectly setup (correct genre, first letter of ever word was capitalised, art work was correct, etc), but realised this would take a long time especially as I'm rarely at home to update via my iMac. I decided it would be easier if I had access to my iTunes library and the ability to update it on the move so purchased a reasonably priced MacBook air For this reason. I setup the MacBook downloaded all tracks from the iTunes match cloud and started the painful task of updating. I'd update a hundred or so tracks at a time and then update iTunes match to ensure everything was saved. The new album names, artwork, track numbers etc all saved fine. When I closed the macbook down and rebooted the following day all changes and updates were saved, it worked brilliantly. The changes were visible almost instantly on my iPad and iPhone.
6000+ tracks into the update I decided to switch my iMac on to see whether these changes had taken effect on my iMac library. I launched iTunes on the iMac iTunes Match automatically started, upon completion. I noticed that non of the changes I'd made on the MacBook had synced to the iMac, in fact it had pulled the iMac information (the unorganized thing) into the cloud and pushed that onto my MacBook, iPad and iPhone. This means that about a months wth of work and updates are wasted.
Could somebody pleeeeeaaase help!!! What is the best way for me to be able to organise my iTunes library on my MacBook and push is to all other devices inc my iMac.
Should I switch match off on my iMac, but I'm not sure how I'd get updates from my MacBook across?
Should I delete the library on my iMac, just update on the MacBook and then switch match on on the iMac so it pulls the correct info?
Ive heard f home sharing but am unsure whether this will work?
Basically I just one one organised synced library across all devices and I want the ability to update via the MacBook and these updates to push across to everything else.
Any help would be much appreciated.
Thanks

Hi,
The changes should filter through to all other computers. I often make changes on my other computer which only streams music from the cloud - these changes usually appear quickly on my main computer. I also have copy of my main library on an external drive - I open this regularly. Changes appear. However, the changes are not on the scale of those being made by you.
I suggest that the next time you open the original library on your iMac, don't let match scan your library. Have match turned on but if the automatic scan starts stop immediately - don't select update iTunes match. I believe that the changes you have made are lost because your iMac library has been scanned before the library has been updated.
Jim

Help! iTunes will not update!

This has been happening for quite some time, but every time a new itunes is released, I try to update anyway. I am ALWAYS greeted with this message.
It isn't very specific at all, and once I click OK, it rolls back the installation.
Any suggestions?

see if this helps
http://discussions.apple.com/thread.jspa?threadID=432369

Urgent Help Needed - Iphone Frozen From Update

Hi Guys,
Recently tried to update my Iphone 4 to the current OS.
The phone stopped syncing in the middle and is now frozen. Nor ITunes or My Computer recognises the phone. I have tried to reset the phone, uninstall ITunes and re Install, I've even plugged in my partners phone which I had just updated before without any problems.
Here's a screen shot of the phone.
Please help.
Regards,
Corinne

Same thing just happened to me. You said you thought you fixed it but you didn't say how.
What did you do?

Feeling frustrated!! Help Needed - iTunes Match

I've been a long term user of Apple software and hardware but am really struggling to get my head around the below.
I have an iMac that contains a fairly extensive iTunes library (12070 tracks), i also use iTunes Match to enable me to stream all 12070 tracks to my iPhone and iPad. This works like a dream, all tracks were successfully scanned and placed within the cloud and were accessible on my iPad and iPhone.
Here comes the interesting part....
My iTunes library was/is a complete mess, albums were under incorrect genres (based on my opinion), a couple of tracks within albums were missing, artwork was missing, titles were incorrect etc. I finally decided to take the plunge and update all 12070 tracks and albums so they were perfectly setup (correct genre, first letter of ever word was capitalised, art work was correct, etc), but realised this would take a long time especially as I'm rarely at home to update via my iMac. I decided it would be easier if I had access to my iTunes library and the ability to update it on the move so purchased a reasonably priced MacBook air For this reason. I setup the MacBook downloaded all tracks from the iTunes match cloud and started the painful task of updating. I'd update a hundred or so tracks at a time and then update iTunes match to ensure everything was saved. The new album names, artwork, track numbers etc all saved fine. When I closed the macbook down and rebooted the following day all changes and updates were saved, it worked brilliantly. The changes were visible almost instantly on my iPad and iPhone.
6000+ tracks into the update I decided to switch my iMac on to see whether these changes had taken effect on my iMac library. I launched iTunes on the iMac iTunes Match automatically started, upon completion. I noticed that non of the changes I'd made on the MacBook had synced to the iMac, in fact it had pulled the iMac infortmation (the unorganised thing) into the cloud and pushed that onto my MacBook, iPad and iPhone. This means that about a months wth of work and updates are wasted.
Could somebody pleeeeeaaase help!!! What is the best way for me to be able to organise my iTunes library on my MacBook and push is to all other devices inc my iMac.
Should I switch match off on my iMac, but I'm not sure how I'd get updates from my MacBook across?
Should I delete the library on my iMac, just update on the MacBook and then switch match on on the iMac so it pulls the correct info?
Ive heard f home sharing but am unsure whether this will work?
Bascially I just one one organised synced library across all devices and I want the ability to update via the MacBook and these updates to push across to everything else.
Any help would be much appreciated.
Thanks

Hi,
The changes should filter through to all other computers. I often make changes on my other computer which only streams music from the cloud - these changes usually appear quickly on my main computer. I also have copy of my main library on an external drive - I open this regularly. Changes appear. However, the changes are not on the scale of those being made by you.
I suggest that the next time you open the original library on your iMac, don't let match scan your library. Have match turned on but if the automatic scan starts stop immediately - don't select update iTunes match. I believe that the changes you have made are lost because your iMac library has been scanned before the library has been updated.
Jim

I keep trying to update to iTunes 10.5.2 but it won't actually update. iTunes says I can't update my iPhone software without updating iTunes but iTunes refuses to update. Anyone know what to do?? Thanks

I have tried a zillion times to update itunes to 10.5.2 but it won't work. Under the "About iTunes" section it says that I'm still using itunes 10.4. What I'm really trying to do is update my iphone 4 software but itunes says I can't do that without first updating the itunes software, which it won't let me do. Anyone know how to fix this? Much appreicated.

Look at the system preferences for iTunes 10.5.3. Are you running 10.5.x (Leopard) or later? If you are then please repost in the iTunes for Mac forum.

Urgent-Help needed in FM to update picking quantity in outbound delivery.

Hi,
I have to automatically update the delivery and picking quantity for an outbound delivery without doing any post goods issue.Could you please help me with any FM which does this with proper explanation.
Any help will be greatly appreciated.
Thanks,
Sandeep.

Check with FM : SD_DELIVERY_UPDATE_PICKING
The above FM will update Picking in delivery
Check the structure VBPOK ,within structure VBPOKKOMMI(Include structure)
Field is PIKMG.
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Seshu

HELP NEEDED - iTunes refusing to update

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