Help needed on Genesys Cisco Integration Using SIP Server

We want to integarte our existing Genesys SIP Server with the Cisco Switches
Need help on how to go for the integration

This question is too vague to answer. Please be detailed in your intended topology (what you're tying to communicate between) and what you mean by 'Cisco switch.'

Similar Messages

Can't establish a Voice gateway (cisco 2911) using SIP with CUCM 9.1

I have configured a Cisco 2911 as a Voice Gateway using SIP (the configuration is attached), but unfortunately can't establish a test call to a phone (CUPC 8.6 SCCP) using csim start. I have done logging the ccsip debug and ccapi debug and attached them. Could anyone help me to solve this problem?

I just did some research on my end and csim is not supported for SIP. The Invite will never be created and sent to the CUCM to initate the call. It disconnects in the router itself with normal cause.
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/sipSPIOutgoingCallSDP:
Could not create source SDP for Outgoing Call
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/sipSPICreateOutboundSDP:
Error in creating an SDP for the outbound call - Check for supported codecs
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Error/preprocessSetup:
Error during outbound SDP creation
*Apr 18 08:58:48.086: //40/7D08458F8077/SIP/Info/sipSPIInitiateDisconnect: Initiate call disconnect(16) for outgoing call
Please use an actual call to test your dial-peer and integration with call manager. csim will not work.
Hantale
Sree

Help needed in Multiple Receivers sceenarios using BPM

Hi,
I am new to BPM. As per my requirement, based on a business logic i may split the messages into two at message mapping. If i have spitted the messages into two, it should go to different receivers. Or if my logic hasnt splitted the mesaage means it should go to any one of the receivers. I also expect response from the receiver system once its done successfully.
Could you help me how to do this using BPM?
Thanks & Regards,
Senthil.

Hi,
You can do it without BPM also, by using MultiMapping. If only splitting is required then I would suggest not to use BPM since it will consume much memory. Instead you can use multmapping.
For Multimapping, go to messages tab in message mapping and select your different target structures and map it as per your requirement. In Integration Directory, go to advanced Interface Determination and proceed.
Br,
Madan Agrawal
Edited by: Madan Agrawal on Feb 12, 2009 8:25 AM

Help needed to debug Communication Channel using Seeburger modules

Hi ALL
Can you please, help debug the following communication channel using File adapter & seeBurger module.
Adapter Framework caught exception: I/O operation failed : java.lang.ClassNotFoundException: com.sap.engine.messaging.impl.spi.transport.PasswordCredentialImpl -
Loader Info -
ClassLoader name: [sap.com/com.sap.aii.af.app] Living status: alive Direct parent loaders: [system:Frame] [service:servlet_jsp] [service:ejb] [library:com.sap.xi.util.misc] [service:com.sap.aii.adapter.xi.svc] Resources: /usr/sap/KPX/DVEBMGS00/j2ee/cluster/apps/sap.com/com.sap.aii.af.app/EJBContainer/applicationjars/com.sap.aii.af.ejb.jar /usr/sap/KPX/DVEBMGS00/j2ee/cluster/apps/sap.com/com.sap.aii.af.app/servlet_jsp/AdapterFramework/root/WEB-INF/classes /usr/sap/KPX/DVEBMGS00/j2ee/cluster/apps/sap.com/com.sap.aii.af.app/servlet_jsp/AdapterFramework/root/WEB-INF/lib/com.sap.aii.af_api.jar -
Delivering the message to the application using connection File_http://sap.com/xi/XI/System failed, due to: com.sap.engine.interfaces.messaging.api.exception.MessagingException: com.sap.engine.services.rmi_p4.exception.P4BaseRuntimeException: I/O operation failed : java.lang.ClassNotFoundException: com.sap.engine.messaging.impl.spi.transport.PasswordCredentialImpl -
Loader Info -
ClassLoader name: [sap.com/com.sap.aii.af.app] Living status: alive Direct parent loaders: [system:Frame] [service:servlet_jsp] [service:ejb] [library:com.sap.xi.util.misc] [service:com.sap.aii.adapter.xi.svc] Resources: /usr/sap/KPX/DVEBMGS00/j2ee/cluster/apps/sap.com/com.sap.aii.af.app/EJBContainer/applicationjars/com.sap.aii.af.ejb.jar /usr/sap/KPX/DVEBMGS00/j2ee/cluster/apps/sap.com/com.sap.aii.af.app/servlet_jsp/AdapterFramework/root/WEB-INF/classes /usr/sap/KPX/DVEBMGS00/j2ee/cluster/apps/sap.com/com.sap.aii.af.app/servlet_jsp/AdapterFramework/root/WEB-INF/lib/com.sap.aii.af_api.jar
Your help is greatly appreciated!
Thank you,
Patrick

Hi Patrick,
It seems that your seeburger instalation was not successfull.
Try installing it again and make all the libraries are there.
Regards,
Luismier
Edited by: Luismier on Aug 26, 2009 10:57 PM
Edited by: Luismier on Aug 26, 2009 11:16 PM

Help needed in implementing Cisco Unity SSO using SAML

Hello,
I am aware that Cisco Unity 8.x has a SSO checklist that requires:
- Cisco Unity
- MS AD on Win2003/8
- Open AM
- Apache Tomcat 7.0
We already have a single sign-on solution at our organization that uses the Novell Access Manager (NAM). Would we be able to do Federated solution between another SSO product and the OpenAM on the Cisco Unity product. In this architecture all we will do is setup Open AM as Service Provider (SP) fronting the Cisco Unity Apps and then do a SAML 2.0 protocol with an Identity Provider (IdP) which would the NAM.
The idea is that we have single Identity Provider (IdP). I have a difficult time understanding why setting up SSO for Cisco Unity app requires installing a full suite of OpenAM SSO. I imagine most companies have their SSO solutions that have been implemented using products such as Oracle AM, Tivoli etc and all they would need to do is federate with the Cisco App, instead of of setting up a parallel SSO suite.
Thanks in advance!

Instead of registering the plug-in can u try placing it in the plugins folder under Oracle_IDM1/server folder.
at times restart is required. esp when the server is running in production mode.
Regards
user12841694

Urgent help needed! How do I use Time Machine to restore my System disc?

I need urgent help. First I discovered that my Library folder was empty. When I tried to restore the library to an earlier version via Timemachine it would not let me because it said the system was in use. Trying to start-up from another system on another internal drive and using various disc repairs resulted in the whole volume to disappear.
Question is how do I get the earlier system from my Timemachine backup drive? I have another Mac where I can attach the TIme machine HD to. Can I restore it from there and then copy the files over to my corrupted disc? All my programs are on there as well, which would take me days to re-install and then there are the other bits, emails, photos etc. Can anyone help?

lightandmagic wrote:
Thanks for your sympathy Pondini and the encouragement. You just reminded me that I will lose a whole working day restoring !!! Do you happen to know where the emails are kept on the system and the address book? I better nick those as well as my other life sustaining bits before its too late. I don't trust anything any more.
I don't know what you mean by "nick those." Time Machine will put everything back the way it was at the time of the backup (unless you'd excluded things).
Do you mean you want to restore things from the period after the backup you selected?
For Address Book or Apple Mail, start the application, then +Enter Time Machine,+ navigate to your latest backup, and you'll have a prompt to restore. For Mail, you can restore an entire mailbox. When you exit from TM, you'll see a new folder in your Mail sidebar with the restored items, so you can sift through them and move, delete, or leave them as you wish.
Other items, you'll have to locate and restore via the Finder > Time Machine.

Expert help needed to connect iPhone / iPad using BlueTooth and Wi-Fi

We need expert help to connect iPhone / iPad using BlueTooth and Wi-Fi. If you have worked with Apple MFi Program [http://developer.apple.com/programs/mfi], or have expertise/experience in this, please contact me. Thanks! Kevin.

Hi there.
I connected to my livebox after about three attempts. You have to pair the livebox by pressing either the number one or two that is on the box. When it is in pair mode it stays that way for ten minutes so it gives you chance to try your wep code that is on the bottom of the box a few times. I can't remember which one was successful but i did try the letters in uppercase and lower and one of them seemed to connect.
Welcome to discussions by the way.
Hope this helps JB

Help Needed "Camera not asking to use photo location when switched on"

Hey guys, any help would be greatly appreciated.
When I turn on my camera app it used to ask if I wanted to use the location. Now it does not, I am interested in seeing what I can do with the geotagging feature. I checked my settings, and use location is on. I turned it off, backed out, turned it back on again but nothing changed.
When I open up maps and click the little round "find me" button, it works great.
Any ideas on what I can do to get my camera app working again? Thanks in advance.

If Location Services is ON, the geotagging data should be stored with the pics. The iPhone Photos app cannot display that information - you'd need to use a 3rd party app or upload the photo to a photo sharing website that supports geotagging data.
If you want to see that 'use location' request from the Camera app, go to Settings > General > Reset and tap Reset Location Warnings.

Help need on syntex of condition using Information Designer Tool 4.0

I am new to BO.   Here is an illustration of the needs:
1. I have a table mytab (col1, col2, col3).
2. add a custom dimension, called "mydim"
3. click on SQL assistant to bring up SQL expression editor on "mydim".
4. Here what I need to do to define the outcome of mydim:
   *if value of col1 starts with 'A' then mydim=col1*
   *else if col2 starts with 'B' then mydim = col2 and col1 concadnated else col3. .*
I would appreciate help on the exact syntex to achive this.   Thx

case when col1 like 'A%' then col1 when col2 like 'B%' then col1+col2 else col3 end
try out this option if your database in sql server. If your backend database is oracle then use || instead of +symbol in the above syntax.
one more this you need to consider is the priority of the conditions in the case statement. for example is there any possibility of getting rows with col1 values starting with A and also col2 values starting with B , in that case which one u need to display

Help needed for choosing Cisco recommended VM Backup solution for UCCE & CUCM 8.5

Hi
We are planning to install a reliable backup solution for our UCCE platform ( ESX(i) 4.x & 5.x )
if someone can share the details of Cisco recommended VM ware backup solution for UCCE 8.5 , it would be really helpful .
Regards
Renni John

Hello,
-   Snapshot procedure of VMs is not supported by Cisco for UCCE servers. Please refer table "VMware Feature Support for Contact Center 8.0(2) through 10.x" on below link:
o   http://docwiki.cisco.com/wiki/Unified_Communications_VMware_Requirements#Supported_Editions_and_Features_of_VMware_vSphere_ESXi.2C_VMware_vCenter_and_VMware_vSphere_Client
-   Same above link refers to use "Copy" feature of VM to take backup of servers, but it is a very lengthy procedure which requires extensive command line knowledge of UCS. Moreover VM should be shut down for this procedure. This can be used as one time backup of server; but cant be used as scheduled back up method.

Help Needed: HP QTP/UFT integration with Solution Manager

Hi Experts,
We are trying to make HP UFT 12.00 work with Solution Manager 7.1 for enabling automated testing for our client. We have successfully linked HP UFT and Solution Manager and were able to record and execute a test script created in HP UFT with no problem.
Unfortunately, when we tried creating a new test script in HP UFT and tried saving it so that it is stored in Solution Manager, we get the following error. We have reviewed the integration procedures and authorization objects needed and it seems nothing was missed.
Anybody familiar with the said error or any suggestions where to look will be appreciated. Thanks in advance.
Detailed steps for replicating the issue:
Connect to Solution Manager through Tools -> SAP Solution Manager Connection…
2.     Open Unified Functional Testing (UFT) 12.00
3.     Click File -> New -> Test
4.     Type even a dummy script in the Action window
5.     Save Test Script by clicking File -> Save <test name> As…
6.     Fill out dialogue box with Test name and Test version then click Ok. Note: I used Z* name
7.     Error Message appears
Note:
One observation is that, error message only appears when trying to save a Test that is not currently in Solution Manager. If I try saving the dummy test from above as “Z_CREATE_SALES_ORDER_02” (exists in Solution Manager),
I am asked if I want to overwrite existing test in Solution Manager.

Hi,
I have configured the solman in accordance with UFT12.0 but still un-able to make conenction to the solution manager.
Connect to Solution Manager through Tools -> SAP Solution Manager Connection…
Error:
Message
SAP_CMINIT3 : rc=20 > Connect to SAP gateway failed
Connect_PM GWHOST=<IP>, GWSERV=sapgw02, SYSNR=02
LOCATION    CPIC (TCP/IP) on local host
ERROR       partner <IP>:3300' not reached
TIME        Tue Jan 19 12:02:17 201
RELEASE     710
COMPONENT   NI (network interface)
VERSION     39
RC          -10
MODULE      nixxi.cpp
LINE        3286
DETAIL      NiPConnect2: 192.12.353.12:3302
SYSTEM CALL connect
ERRNO       10060
ERRNO TEXT WSAETIMEDOUT: Connection timed out
COUNTER     1
Could you please guide?
Regards,
Raichand

Help needed with Export Data Pump using API

Hi All,
Am trying to do an export data pump feature using the API.
while the export as well as import works fine from the command line, its failing with the API.
This is the command line program:
expdp pxperf/dba@APPN QUERY=dev_pool_data:\"WHERE TIME_NUM > 1204884480100\" DUMPFILE=EXP_DEV.dmp tables=PXPERF.dev_pool_data
Could you help me how should i achieve the same as above in Oracle Data Pump API
DECLARE
h1 NUMBER;
h1 := dbms_datapump.open('EXPORT','TABLE',NULL,'DP_EXAMPLE10','LATEST');
dbms_datapump.add_file(h1,'example3.dmp','DATA_PUMP_TEST',NULL,1);
dbms_datapump.add_file(h1,'example3_dump.log','DATA_PUMP_TEST',NULL,3);
dbms_datapump.metadata_filter(h1,'NAME_LIST','(''DEV_POOL_DATA'')');
END;
Also in the API i want to know how to export and import multiple tables (selective tables only) using one single criteria like "WHERE TIME_NUM > 1204884480100\"

Yes, I have read the Oracle doc.
I was able to proceed as below: but it gives error.
============================================================
SQL> SET SERVEROUTPUT ON SIZE 1000000
SQL> DECLARE
2 l_dp_handle NUMBER;
3 l_last_job_state VARCHAR2(30) := 'UNDEFINED';
4 l_job_state VARCHAR2(30) := 'UNDEFINED';
5 l_sts KU$_STATUS;
6 BEGIN
7 l_dp_handle := DBMS_DATAPUMP.open(
8 operation => 'EXPORT',
9 job_mode => 'TABLE',
10 remote_link => NULL,
11 job_name => '1835_XP_EXPORT',
12 version => 'LATEST');
13
14 DBMS_DATAPUMP.add_file(
15 handle => l_dp_handle,
16 filename => 'x1835_XP_EXPORT.dmp',
17 directory => 'DATA_PUMP_DIR');
18
19 DBMS_DATAPUMP.add_file(
20 handle => l_dp_handle,
21 filename => 'x1835_XP_EXPORT.log',
22 directory => 'DATA_PUMP_DIR',
23 filetype => DBMS_DATAPUMP.KU$_FILE_TYPE_LOG_FILE);
24
25 DBMS_DATAPUMP.data_filter(
26 handle => l_dp_handle,
27 name => 'SUBQUERY',
28 value => '(where "XP_TIME_NUM > 1204884480100")',
29 table_name => 'ldev_perf_data',
30 schema_name => 'XPSLPERF'
31 );
32
33 DBMS_DATAPUMP.start_job(l_dp_handle);
34
35 DBMS_DATAPUMP.detach(l_dp_handle);
36 END;
37 /
DECLARE
ERROR at line 1:
ORA-39001: invalid argument value
ORA-06512: at "SYS.DBMS_SYS_ERROR", line 79
ORA-06512: at "SYS.DBMS_DATAPUMP", line 3043
ORA-06512: at "SYS.DBMS_DATAPUMP", line 3688
ORA-06512: at line 25
============================================================
i have a table called LDEV_PERF_DATA and its in schema XPSLPERF.
value => '(where "XP_TIME_NUM > 1204884480100")',above is the condition i want to filter the data.
However, the below snippet works fine.
============================================================
SET SERVEROUTPUT ON SIZE 1000000
DECLARE
l_dp_handle NUMBER;
l_last_job_state VARCHAR2(30) := 'UNDEFINED';
l_job_state VARCHAR2(30) := 'UNDEFINED';
l_sts KU$_STATUS;
BEGIN
l_dp_handle := DBMS_DATAPUMP.open(
operation => 'EXPORT',
job_mode => 'SCHEMA',
remote_link => NULL,
job_name => 'ldev_may20',
version => 'LATEST');
DBMS_DATAPUMP.add_file(
handle => l_dp_handle,
filename => 'ldev_may20.dmp',
directory => 'DATA_PUMP_DIR');
DBMS_DATAPUMP.add_file(
handle => l_dp_handle,
filename => 'ldev_may20.log',
directory => 'DATA_PUMP_DIR',
filetype => DBMS_DATAPUMP.KU$_FILE_TYPE_LOG_FILE);
DBMS_DATAPUMP.start_job(l_dp_handle);
DBMS_DATAPUMP.detach(l_dp_handle);
END;
============================================================
I dont want to export all contents as the above, but want to export data based on some conditions and only on selective tables.
Any help is highly appreciated.

Help needed in rewriting the code using inner joins

Hi all,
I need help in rewriting this code
DATA : FLD LIKE ZTABLE-ZFLD,
        FLD1 LIKE ZTABLE2-ZFLD2.
select single ZFLD from zTABLE1 into FLD
                        where MATNR = '123' and
                              werks = 'ABC'.
select single ZFLD1 from zTABLE2 into FLD1
                        where zFLD = FLD.
iS there way that we can write this with inner joins
Thanks

Hi,
help me out
TABLE 1 HAS
MATNR , WERKS , FLD1.
TABLE 2 HAS
FLD1, FLD2.
I KNOW MATNR AND WERKS BASED ON THAT I HAVE TO GET FLD2
I WANT IT BE WRITTEN WITH INNEWR JOINS
WITH FOLLOWING COD E I GET AN ERROR MESSAGE SAYING
comma without preccing colon (after select?)
data : FLD1 like zTABLE1-ZFLD1.
data : FLD2 like ZTABLE2-ZFLD2.
SELECT FZFLD1 BZFLD2
    INTO ( FLD1, FLD2)
    FROM ZTABLE1 AS F INNER JOIN ZTABLE2 AS B
           ON FZFLD1 = BFLD2
    WHERE F~MATNR = '123'
      AND F~WERKS   = 'ABC' .
Thanks

Help needed in doing the scenario using BAPI.

Hi...
Please help me out in doing the below sceanrio.
Input is the material number or name.
we have to check whether the material is available or not, and if it is available we have to find out the cost of that material.If the materila is not available we have to get the suppliers to get that material.
This is the scenario.
which type of BAPI we have to use for doing the above scenario.
Please help in doing this sceanrio.
Regards,
Leela

Hi,
Use to this BAPI BAPI_MATERIAL_EXISTENCECHECK and provide the material no as the input. you can check whether that material exists or not.
Also if you want to check the details of a particular material you can use BAPI_MATERIAL_GET_ALL (For costing you can find the details in Valuation data) and also BAPI_MATERIAL_GET_DETAIL
Regards,
Nithiyanandam
Edited by: Nithiyanandam A.U. on Sep 5, 2008 7:53 AM

Help needed in formating the text using HTML tags in reports 10g

Hi all,
I have a situation here. We have an application which prints out Reports with a few lines of text in it. This text is entered by the user through our forms application in a field. That particular text is stored in each row of a particular long column. Here I want to modify the text, while printing, on the report like underline, bold, italics etc,.
As of now I am using the HTML tags, in the forms, to do so as most the times the text in the report is same.
I want to know if this can be done by the user itself while he is entering the data in the field through the form.
Thanks in advance . I will explain you more clearly if you need.

Hi,
The code did work. But I am not sucessfully able to display the values entered in 2nd page in the 3rd page.Please find the code below:
<html>
<head>
<script language="LiveScript">
function WinOpen() {
if (document.form1.cap.value == "")
alert("Enter value in text box");
return;
msg=open("","DisplayWindow","toolbar=no,directories=no,menubar=no, scrollbars=yes");
msg.document.write("<HTML><HEAD><TITLE>Yo!</TITLE></HEAD>");
msg.document.write("<CENTER><h1><B>This is really cool!</B></h1></CENTER>");
msg.document.write('<BODY><form name="form2">');
for(var i =0; i < document.form1.cap.value; i++)
msg.document.write("<INPUT type=text name=tbAlphaNumeric>");
msg.document.write("<br>");
msg.document.write('<input type="button" name="Button2" value="Steal" onClick="javascript:window.opener.WinShow();">');
msg.document.write('</form></BODY></HTML>');
function WinShow() {
msg=open("","DisplayWindow","toolbar=no,directories=no,menubar=no, scrollbars=yes");
msg.document.write("<HTML><HEAD><TITLE>Great!</TITLE></HEAD>");
msg.document.write("<CENTER><h1><B>Display of second page text elements!</B></h1></CENTER>");
msg.document.write('<BODY><form name="form3">');
for(var j =0; j < document.form1.cap.value; j++)
msg.document.write(document.form2.tbAlphaNumeric[j].value);
msg.document.write("<br>");
msg.document.write('</form></BODY></HTML>');
</script>
</head>
<body>
<form name="form1">
<INPUT type= "text" name=cap>
<input type="button" name="Button1" value="Push me" onClick="WinOpen()">
</form>
</body>
</html>

Help needed on Genesys Cisco Integration Using SIP Server

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