Help needed regarding Inbox Search in WEBUI
Hi All,
I have created a campaign and generated a call list and assigned the employee responsible as self. The call list is generated, but i am facing two issues.
One is the activities are created with the correct description and they are appearing in activity search but when i search in Inbox they are not appearing. I tried searching with correct transation type.
Second is in Call lists, the call list name is displayed but on selecting the display call lists i am not getting any details.
Kindly help me what i am missing here.
Thanks in advance.
Regards,
Udaya
Hi All,
I have created a campaign and generated a call list and assigned the employee responsible as self. The call list is generated, but i am facing two issues.
One is the activities are created with the correct description and they are appearing in activity search but when i search in Inbox they are not appearing. I tried searching with correct transation type.
Second is in Call lists, the call list name is displayed but on selecting the display call lists i am not getting any details.
Kindly help me what i am missing here.
Thanks in advance.
Regards,
Udaya
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Here we are encountering a problem. i just created a new crm service request and entered order number 1234. and now when i search for the same in Inbox search giving the criteria order number as 1234. I get no results found. But when i extend the max list to 2000, then i see the service request appearing in the result list. not sure about the algorithm that is designed for inbox search.
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I do not have the time to research this completely, but I had a short look into the class you posted.
In the GET_DYNAMIC_QUERY_RESULT there is a call to CL_CRM_QCOD_HELPER->PREPROCESS( )
A little bit lower there are blocks marked by comments for the single searches that are handled by this class. I had a look into the campaign_serach() method. There if you scroll a little bit down (around line 123) they set all search parameters to SIGN = 'I' OPTION = 'EQ'. This is done several times below as well.
Set a breakpoint in the proprocess() method and check which of the blocks is called and how they handle your search criteria.
Hope it helps.
cheers Carsten -
Help needed regarding BADI.
hi all,
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Hello Guys,
This is to request you to kindly help me regarding the following.
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Hi All,
Currently we are facing an issue in Inbox while searching Service Tickets,I am searching ST based on the Status and Communicated but it is showing an error that "Unable to select business transaction"
and if i am giving time period it is showing all the commmunicated tickets in inbox.If i am giving time period as blank it is showing the error as above.
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Edited by: rajasekhar on Aug 30, 2008 11:39 AMin the IMG under Define Inbox Status
ICWC > agent inbox > inbox search definitions > define inbox status. Have you set that status here?
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Help needed regarding SUM keyword in an ITAB loop
Hello,
I am maintaining a code as given below.
LOOP AT itab INTO totwa.
SUM.
ENDLOOP.
totwa is defined as a workarea which is needed to hold the sum totals of the fields in the itab. According to the documentation of SUM, it should calculate the sum totals and should put the totals in the workarea mentioned. But somehow its not calculating the value. Could anyone please help me in resolving this issue. Please guide me with your thoughts as to what might have gone wrong.
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<b>Syntax
SUM. </b>
<b>Effect </b>
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I hope the following sample report will clarify the use of <b>SUM </b>and <b>COLLECT</b>.
*& Report ZUS_SDN_COLLECT
REPORT zus_sdn_collect.
TYPES: BEGIN OF ty_s_line.
TYPES: key(1) TYPE n.
TYPES: value TYPE p DECIMALS 2.
TYPES: END OF ty_s_line.
TYPES: ty_t_itab TYPE STANDARD TABLE OF ty_s_line
WITH DEFAULT KEY.
DATA:
gs_line TYPE ty_s_line,
gt_itab TYPE ty_t_itab,
gt_itab_coll TYPE ty_t_itab.
START-OF-SELECTION.
DO 3 TIMES.
gs_line-key = syst-index.
gs_line-value = syst-index * '2.3'.
APPEND gs_line TO gt_itab.
APPEND gs_line TO gt_itab.
ENDDO.
gs_line-key = 4.
gs_line-value = '5.5'.
APPEND gs_line TO gt_itab.
WRITE: / 'Initial list'.
LOOP AT gt_itab INTO gs_line.
WRITE: / gs_line-key,
gs_line-value.
ENDLOOP.
WRITE: / syst-uline.
SKIP 2.
WRITE: / 'Using SUM statement with AT END OF'.
SORT gt_itab BY key.
LOOP AT gt_itab INTO gs_line.
AT END OF key.
SUM.
WRITE: / gs_line-key,
gs_line-value.
ENDAT.
ENDLOOP.
WRITE: / syst-uline.
SKIP 2.
WRITE: / 'Using SUM statement without control structure (1)'.
SORT gt_itab BY key.
LOOP AT gt_itab INTO gs_line.
SUM.
WRITE: / gs_line-key,
gs_line-value.
ENDLOOP.
WRITE: / syst-uline.
SKIP 2.
WRITE: / 'Using SUM statement without control structure (2)'.
SORT gt_itab BY key.
LOOP AT gt_itab INTO gs_line.
SUM.
WRITE: / gs_line-key,
gs_line-value.
EXIT.
ENDLOOP.
WRITE: / syst-uline.
SKIP 2.
WRITE: / 'Using COLLECT statement'.
REFRESH: gt_itab_coll.
LOOP AT gt_itab INTO gs_line.
COLLECT gs_line INTO gt_itab_coll.
ENDLOOP.
LOOP AT gt_itab_coll INTO gs_line.
WRITE: / gs_line-key,
gs_line-value.
ENDLOOP.
WRITE: / syst-uline.
SKIP 2.
WRITE: / 'Using COLLECT statement for total sum'.
REFRESH: gt_itab_coll.
LOOP AT gt_itab INTO gs_line.
gs_line-key = 0.
COLLECT gs_line INTO gt_itab_coll.
ENDLOOP.
LOOP AT gt_itab_coll INTO gs_line.
WRITE: / gs_line-key,
gs_line-value.
ENDLOOP.
WRITE: / syst-uline.
SKIP 2.
END-OF-SELECTION.
Regards
Uwe -
Help needed regarding the deployment architecture for PROD env
Dear All,
Please help me with some clarifications regarding the deployment architecture for PROD env.
As of now I have 2 single node 12.1.1 installations for DEV and CRP/TEST respectively.
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1) to have a shared APPL_TOP in the SAN for the 2 apps node or to have seperate APPL_TOPs for the 2 apps node. The point is that which will be benificitial in my case from business point of view. The INST_TOPS will be node specific in any case right?
2) Where to enable the Concurrent Managers, in the DB node or in the primary apps node or in 2 apps node both for better performance.
12.1.1 is installed in RHEL 5.3
Thanks and RegardsHi,
Please refer to (Note: 384248.1 - Sharing The Application Tier File System in Oracle E-Business Suite Release 12).
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Regards,
Hussein -
Help needed regarding BADI in SAP-CRM 2007.
hi all,
i need some help regarding BADI for new creation and enhancement.
plz help, you will be rewarded accordingly.
regards.
raman.Hi Raman,
visit this link
http://help.sap.com/saphelp_nw70/helpdata/en/32/a83942424dac04e10000000a1550b0/content.htm
http://help.sap.com/saphelp_crm40/helpdata/en/c3/69bf4abf1045e0966badb60d6160dd/content.htm
Regards
Anup.
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