Help needed regarding Zen/Automatic Song ***

Hello there.
I am having trouble with the software that downloads track information. (Grencote?)
The application just keeps asking me to re-register, I do this and the same thing happens again I'm asked to register, the track info does not get updated.
Any ideas on how to make it work?
Thanks

The first and simplest thing to try is to download the following files to update MediaSource:
. Creative MediaSource Player/Organizer 3.30.2
2. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
Connect your player to the PC. Then install . and 2. (the player must be connected for . to verify you have a Creative product).
If this doesn't help you can try installing another product that uses CDDB/Gracenote, or manually register the Gracenote DLLs as per here in the Zen FAQ at Nomadness.net.

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