Help needed restoring new ipod

Ive just bought a new 8gb ipod touch as 2 days ago mine died on me. It contracted the infamous white screen of death. I tried restoring it but still couldnt get it working. So before the resore it backed up my first ipod automatically which i thought was great. Ive just pluged in my new itouch and restored it with the backed up files from my first itouch. Problem is its not restored my music, apps and emails. Its restored my photos and notes but not the most important stuff like my music and apps. Can anyone help ??? Would be much appreciated

I wish that I can tell you different but I cannot. You can transfer your music from iTunes to your iPods but not vice versa without third party software. You are in a tough situation because even if you get the countless available third party software then you still cannot get the music out of your old iPod because it is dead...........
I am not sure what else you can do to retrieve your music other than somehow revive your old iPod and hope that the data is intact...
Axel F.

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I need help synching my new ipod

I need help synching my new ipod. My previous ipod went thru the washing machine so I bought a new device. I'm having toruble synching the new ipod to my computer

Hi gvzabcdefg,
Thanks for visiting Apple Support Communities.
See this article for the steps to set up your new iPod to sync:
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12313
Best Regards,
Jeremy

Do I need a new iPod?

I've had some issues. On Thursday my iPod skipped a song so I did a backup and restore. I had done this two or three weeks ago. Last night it crashed in a Skype call when 20% notice popped up. It froze on the blue screen for log in of Skype when I tried to reopen. It would darken slightly but not shut off. Not when I hit the power button or hit home button. Only assistive touch would work. I had to back up and restore for it to work again. It may be on the apps part though, because when the apps were reinstalling, Skype was com.skype. I deleted it from iTunes and my device. And today, I had an audio file playing in a Tumblr post, went to Kik, double tapped home in assistive touch and paused it. As I was typing, voice control kept opening. Then my music began to play and fast foward like it was being held. I hit the home button (normal as it does work) to see if it was that then went to settings and turned assistive off then on. The one who I was talking to said it had happened to their iPod when they were in humid weather. It's not humid where I live so I doubt that is what caused it. It's fine for now (has been about fifteen minutes but I plan to do a back up and restore.
Do I need a new iPod or is there a way to fix these issues?

Are the problems you experience significant?
If they are minor, you always have the option to continue using the device until problems of a more significant matter occur. Once that were to happen, if it happens, a hard reset could be used to restore to a back up point. iCloud can also be used to back up your device on a regular basis without you having to worry about doing it manually. Once your device is plugged into a power source and connected to wifi (maybe at the end of the day) it backs up automatically.
What iCloud backs up:
http://support.apple.com/kb/PH12519?viewlocale=en_US
How to Back Up to iCloud:
http://support.apple.com/kb/HT1766

Is this a battery issue or do I need a new ipod?

I have had my Ipod mini since they first came out and use it every day. For the last few months the battery drains constantly every 2 hours so I need to keep it plugged in. Recently it's become as soon as you turn it on it will drain and turn off. Turn it back on it will drain again and turn off.....do this four times in a row it will eventually notice it has a charged battery.
Last night the darn thing turned off completely and will not turn on for anything. I've tried all the trouble shooting tips and now have it plugged into the computer.....dead.
So is this a battery needs to be replaced issue or is it a you need a new ipod issue?
should mention the top where the head set goes in is coming off as well.....over use between work and home.

I was having the same problem and found this link in another thread and followed the directions, removed the battery and when I reassembled my iPOD it worked fine and in fact it indicated a fully charged battery.
http://www.youtube.com/watch?v=XULR7z8vFec&eurl=http://video.google.com/videosea rch?q=new%20battery%20for%20ipod%20mini&ie=UTF-8&oe=utf-8&rls=org.mozi.
Give it a shot, you may have nothing to loose... You should be somewhat handy though.

I need help with my new iPod!!!

Ok, so i have a 20 GB 4th generation iPod. I just ordered the 30GB 5th generation iPod. I want to get rid of the 20 GB iPod as well. Do i need to unregister the 20 GB iPod and uninstall its software on my computer?? I dont know? How do I set up the new iPod's software, over the other software?? please hep

If you want to get rid of the iPod, simply Restore it.
Don't uninstall anything.
If you have iTunes 7, simply plug in the new iPod. No need to install anything. If you do not have iTUnes 7, you will need to update here -> http://www.apple.com/ipod/start/

I need help with Restoring my iPod. =/

Okay, so I put music on my iPod using WinAmp, right? Well, the music was unorganized and the quality was terrible, so I downloaded iTunes and transferred the music to iTunes from WinAmp. I also wanted to restore my iPod so I could re-add the music files to it.
NOW, iTunes tells me that my iPod is in recovery mode and needs to be restored. So I restore it, and it STILL tells me it needs to be restored. I swear, I've "restored" this thing like eleven times.
Oh, and to add to the problem, it's suddenly telling me that my iPod has encountered a problem while restoring itself by an "unknown error"
*PLEAE HELP!* I would give you everything I own if I knew you personally, I just want my music. lol

Have you had a chance to look at this troubleshooting page? If not, have a look at the bottom section that covers what to try if the message keeps reappearing: iTunes has detected an iPod in recovery mode - Use iTunes to restore
Towards the end it says "If after restoring your iPod, the message described above reappears, the iPod drive letter may need to be reassigned. See the "Change the Drive Letter" section of this document for steps to assign a different drive letter" which contains a link to this article: Windows confuses iPod with network drive and iTunes may exhibit strange behavior in relation to the iPod.

Need help hooking up NEW ipod

HI i had the ipod nano and just recently got the new ipod video 30g...I backed up all my songs from itunes onto cd..then i deleted all the songs off the ipod nano and itunes. I then used the new Ipod/itunes installation cd-rom...i installed itunes and then restarted my comp...now i cant get itunes to open or have the computer(windows) recognize my ipod video. Can someone PLEASEEEEEE help!!! thanks i appriciate it!
~jen

Welcome to Apple Discussions!
Make sure these are installed...
iTunes
iPod Updater
Try reinstalling those if they are already installed (using the above links to make sure you get the most up to date software).
If iTunes still will not open, try these...
iTunes Does Not Open Or Unexpectedly Quits
iTunes Does Not Open After Upgrading
iTunes Does Not Open If Firewall Software Is Not Up To Date
Finally, the iPod not being recognized is likely related to iTunes not opening.
btabz

Need Help With Restoring My Ipod, Problem seems Unique, please help.

Hi, I have a mini as most of you others do as well. I will outline all the problems and the solutions I have taken to solve these problems, yet they have all failed.
1) When trying to turn my IPOD on I run across the Folder with the Exclamation Point
SOLUTIONS: I have tried to reset, and change the format of the drive, both have failed to solve the problem. When I try to connect the ipod to the computer (in disk mode and out of disk mode) it says The Ipod is corrupt it may need to be restored. So I restore the IPOD and it says Disconnect it and replug it into a power source (which I interpret as the wall charger). After I disconnect it (I have tried just disconnecting it when the menu restarts to the APPLE and disconnecting it by manually selecting the IPOD from the source list to disconnect after waiting) and plugging it into the wall charger I get the folder with the exclamation point again. It seems to be a cycle, and I don't know how to break it. If it is a faulty harddrive I guess I will try to replace it using the method outlined in other posts, but if I'm missing anything please let me know. Thank you.

That's the faulty drive/OS indicator.
If restoring the iPod from iTunes doesn't work, it's likely that the drive has died and needs to be replaced.
It's a fairly easy task with the proper tools.

I need a new ipod...i have a 2 year warrenty...i cant find the reciept! please help me!!!!

when i plug my ipod into my car using a usb or aux cord...only one side of the car plays music....its my ipod thats the problem..not the car.. please help me get a new ipod or lead me in the direction of me obtaining a new ipod!

You can check/verify your warranty coverage by entering the iPod's SN here:
Apple - Support - Check Your Service and Support Coverage
If your iPod is defective, within warranty and not abused Apple will exchange it for a refurbished one for this price.
Apple - Support - iPod - Repair pricing
You can make an appointment at the genius Bar of an Apple store for the exchange.
Apple Retail Store - Genius Bar
If you want to send it in to Apple see:
Apple - Support - iPod - Service FAQ

I need help finding a new iPod case.

I would like to get a new iPod touch 4G case. No gel ones. And no OtterBoxes. I already have reviewed them. I'm pondering the SwitchEasy. Should I get one?

I have the Griffin hard case....it's a plastic case that slides on in 2 pieces to cover the back. I then have the Zagg screen protector on the front.
http://store.griffintechnology.com/ipod/ipod-touch/outfit-gloss
(Probably overkill but I also found a small digital camera case taht zips up that I use for it....largely cause I toss my Touch into my purse so wanted it very scratch and impact resistant.)
They also have some portfolio type of cases that, if I wasn't happy with my present set up, I'd look into.

Brand new iPod touch, won't regognize on my mac book pro please help!, brand new iPod touch, won't regognize on my mac book pro please help!

I recently bought I new iPod Touch 32gb, and It won't regognize on my computer (Mac Book Pro) I had the same problem with my previous touch but I shrugged it off as old age. any suggestions on what to do?

Well since it has not been charging on multiple computers i would take a look at replacing the usb cable. Something could not be connecting right or just needs to be replaced. If this has already been done it is starting to sound like a battery issue with the ipod.
Hope this helps!!

Help syncing my new ipod - error message - please help

Hi I am needing advice and help.
I have a full library full of songs. I had always been able to sync my old ipod with all my library songs.
I have just purchased a new ipod and tried to plug in the new ipod to load all my library songs on to my new ipod, but only a few artists are getting loaded - only artists that start with a & b is going across. I get an error message when trying to sync the songs on to my new ipod.
The message I get 'attempting to copy to disk'new ipod' failed. An unknown error occured(-69)'
I am wondering step by step and in detail how I can make sure that all my songs from the library are on my new ipod. only a few artists are transferring across.
The thing is my old ipod when syncing is fine and all songs go across! no problem at all. I still have to charge the old ipod as its still in use and it is the same ipod that of my new ipod - the 30gb video 5th generation.
It is very fustrating as I have given my partner the other ipod so they still have full songs when they plug in to sync and when I plug in to sync I only get a & b only, we both use the same computer, same model ipod, same library and my ipod doesnt sync so i dont know why?
Please please help. I really need very detailed and step by step instructions of how to sync the new ipod and make sure all the songs of my library are on my new ipod.
I look forward to hearing from all you soon. Please help! - desperate!!!

+The message I get 'attempting to copy to disk'new ipod' failed. An unknown error occured(-69)+
The following document is a good place to start with that one:
iTunes displays a -69 error when syncing iPod

Restore new ipod from old ipod backup

I am trying to restore a new ipod touch gen. 4 from a backup of my old ipod touch gen. 4 They are the exact same ipod (the first one got crushed). After completing the restore process, the computer recognizes the ipod but then immediately asks me to "set up your ipod" and wants me to either set it up as a new component or restore AGAIN. It will not get passed this step. I can not sync, etc. HELP!!!!!

Connect to iTunes, Control-click on the iPhone icon in left frame of iTunes and select "Restore from Backup."
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Please help me restore my ipod touch!

Why can't I restore my ipod touch 2g? I have deleted most of my things on my ipod too.

All error codes related to the iPhone, iPod Touch, and iPad with an error ending in 11 are hardware malfunctions, either do to a faulty cable, or a loose connection. Check the connections (between the iPod and the computer), as well as any tears in the cable.
You may need to use a newer cable, or get the iPod repaired. Drop by an Apple store and see if you can restore at one of their computers.

Can anyone help me restore my ipod touch 2nd gen?

Hi there. I am trying to update the software on my ipod touch but I keep getting an error code that states I can't restore it. Error code is 1-
Any tips?

Hi. Error code 1- indicates that you are unable to update or restore your iPod. To solve this problem you need to put your device into recovery mode. Before you begin ensure that you have some charge in your device.
You should first disconnect your iPod from your computer and make sure it is turned off. While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
When you next open itunes it will notify you that your device is in recovery mode and will ask you to restore it. It should all work after this.
If your still unsure take a look at this http://support.apple.com/kb/HT1808?viewlocale=en_US&locale=en_US
Hope this helps, Ben

Help needed restoring new ipod

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