Help needed to retrieve vital voicemail.

Can anyone help?
I saved my voicemail for 7 days, it came in last Sat at 1734, i had reason to listen to it on Thursday and pressed 7 again after it to save it for another 7 days, with the intention of saving it for another 7days and so on.
I went to retrieve it tonight again and it wasn't there, this message is vital, i checked on the web to see how to retrieve deleted voicemails and followed the instructions but when i press the voicemail option it calls it.
i canont do a reset as i have too much on my phone as it's a company phone, i don't want to reset the network settings as i am unsure if they just come back as per normal.
Any suggestions on how to retrieve this voicemail would be appreciated, i called vodafone to see if a message could be retrieved and was told no.
I am desperate for help.
thanks

wjosten,
thanks i did, i called vodafone right away when i noticed it was gone despite saving it, and they just said no, you cannot retrieve it. 
Ths should be a warning to users that despite saving it, and it sayin "this message is saved for 7 days" it doesn't!
Do you know how to get voicmail virtual and if so will it have the deleted message on it.
thanks for your help.

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