Help needed to troubleshoot why my MacBook Pro repeatedly drops wifi connection

We run Mac & PC laptops, iPhone, iPad on occasion, with ATT DSL, 2Wire 2701HG-B Router. First 6 months of enjoying my Mac, no trouble. Then things started to go south. Been dealing with this problem of dropped internet connection for over a year. Got a new router--the 2Wire 2701, finally got a new phone line put in from the outside to inside. It now seems like the MacBook Pro drops the signal far more than the PC. It seems worse when I'm at my desk, which is only a room away from the router. It can drop the signal about every 3rd or 4th click on the internet. The Networks Diagnostics will show red buttons on the Server and Internet. Been testing other areas of the house, and find it seems better in these other areas, dropping far less. Hard to tell, because the problem comes and goes, like the sun. iPhone has dropped connection on occasion. iPad has occasional slow download of YouTube. Neither of those are troubling.
I tried checking with the Airport Utility, but it tells me it can't find any Airport. I obviously understand very, very little of this. Any help would be appreciated.

Which os are you using?
Change your router channel.  Sometimes this is all you will have to do.
Power cycling the router.  Read the router's user manual or contact their tech support for instructions.
System Preferences/Internet & Network/Network
Unlock the padlock
Locations:  Automatic
Highlight Airport
Click the Assist Me button
In the popup window click the Diagnostic button.
System Preferences/Network- Unlock padlock.  Highlight Airport.  Network Name-select your name.  Click on the Advanced button.  Airport/Preferred Networks-delete all that is not your network.
Place a check mark next to "Remember networks this computer has joined."  Click the OK button and lock the padlock.  Restart your computer.
http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
No internet connection (wireless)
Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
Delete all extra entries that you find.
Place a check mark next to "Remember networks this computer has joined."
Other resources to check into:
Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
Netspot
How to diagnose and resolve Wi-Fi slow-downs
Pv6 troubleshooting
Mac OS X 10.6 Help:  Solving problems with connecting to the Internet
What Affects Wireless Internet?
Solutions for connecting to the Internet, setting up a small network, and troubleshooting

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    Power cycling the router.  Read the router's user manual or contact their tech support for instructions.
    System Preferences/Internet & Network/Network
    Unlock the padlock
    Locations:  Automatic
    Highlight Airport
    Click the Assist Me button
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    System Preferences/Network- Unlock padlock.  Highlight Airport.  Network Name-select your name.  Click on the Advanced button.  Airport/Preferred Networks-delete all that is not your network.
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    Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
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    Place a check mark next to "Remember networks this computer has joined."
    Other resources to check into:
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    Netspot
    How to diagnose and resolve Wi-Fi slow-downs
    Pv6 troubleshooting
    Mac OS X 10.6 Help:  Solving problems with connecting to the Internet
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    23/10/2012 23:43:47.000 kernel[0]: MacAuthEvent en1   Auth result for: 00:1a:92:b7:b9:3f  MAC AUTH succeeded
    23/10/2012 23:43:47.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
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    23/10/2012 23:43:47.048 mDNSResponder[49]: mDNS_RegisterInterface: Frequent transitions for interface en1 (192.168.1.7)
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    23/10/2012 23:44:47.000 kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0
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    23/10/2012 23:44:47.928 mDNSResponder[49]: DeregisterInterface: Frequent transitions for interface en1 (10.0.2.11)
    23/10/2012 23:44:48.057 eapolclient[241]: en1 START
    23/10/2012 23:44:48.000 kernel[0]: MacAuthEvent en1   Auth result for: 00:1a:92:b7:b9:3f  MAC AUTH succeeded
    23/10/2012 23:44:48.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
    23/10/2012 23:44:48.000 kernel[0]: AirPort: Link Up on en1
    23/10/2012 23:44:48.000 kernel[0]: en1: BSSID changed to 00:1a:92:b7:b9:3f
    23/10/2012 23:44:48.000 kernel[0]: en1::IO80211Interface::postMessage bssid changed
    23/10/2012 23:44:48.097 configd[18]: network changed: v4(en1+:192.168.1.7) DNS+ Proxy+ SMB
    23/10/2012 23:44:48.108 UserEventAgent[11]: Captive: en1: Not probing 'DAVE' (protected network)
    23/10/2012 23:44:48.112 configd[18]: network changed: v4(en1!:192.168.1.7) DNS Proxy SMB
    23/10/2012 23:45:48.000 kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0
    23/10/2012 23:45:48.000 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    23/10/2012 23:45:48.000 kernel[0]: en1::IO80211Interface::postMessage bssid changed
    23/10/2012 23:45:48.938 configd[18]: network changed: v4(en1-:192.168.1.7) DNS- Proxy- SMB
    23/10/2012 23:45:48.947 mDNSResponder[49]: DeregisterInterface: Frequent transitions for interface en1 (10.0.2.11)
    23/10/2012 23:45:49.636 eapolclient[241]: en1 STOP
    23/10/2012 23:45:49.955 eapolclient[252]: en1 START
    23/10/2012 23:45:50.000 kernel[0]: MacAuthEvent en1   Auth result for: 00:1a:92:b7:b9:3f  MAC AUTH succeeded
    23/10/2012 23:45:50.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
    23/10/2012 23:45:50.000 kernel[0]: AirPort: Link Up on en1
    23/10/2012 23:45:50.000 kernel[0]: en1: BSSID changed to 00:1a:92:b7:b9:3f
    23/10/2012 23:45:50.000 kernel[0]: en1::IO80211Interface::postMessage bssid changed
    23/10/2012 23:45:50.032 configd[18]: network changed: v4(en1+:192.168.1.7) DNS+ Proxy+ SMB
    23/10/2012 23:45:50.044 UserEventAgent[11]: Captive: en1: Not probing 'DAVE' (protected network)
    23/10/2012 23:45:50.048 configd[18]: network changed: v4(en1!:192.168.1.7) DNS Proxy SMB
    23/10/2012 23:46:16.619 librariand[259]: MMe quota status changed: under quota
    23/10/2012 23:46:26.585 WindowServer[72]: CGXSetWindowListAlpha: Invalid window 0
    23/10/2012 23:46:27.587 Dock[130]: CGSReleaseWindowList: called with 5 invalid window(s)
    23/10/2012 23:46:28.571 WindowServer[72]: CGXSetWindowListAlpha: Invalid window 0
    23/10/2012 23:46:29.572 Dock[130]: CGSReleaseWindowList: called with 5 invalid window(s)
    23/10/2012 23:46:30.000 kernel[0]: Sandbox: sandboxd(265) deny mach-lookup com.apple.coresymbolicationd
    23/10/2012 23:46:30.211 WindowServer[72]: CGXSetWindowListAlpha: Invalid window 0
    23/10/2012 23:46:30.588 sandboxd[265]: ([264]) mdworker(264) deny file-write-owner /Users/macbook/Library/Containers/com.apple.Notes/Data/Library/Notes/NotesV1.st oredata-wal (import fstype:hfs fsflag:480D000 flags:240000005F diag:0 uti:com.apple.notes.externalrecord plugin:/Library/Spotlight/Notes.mdimporter - find suspect file using: sudo mdutil -t 423878)
    23/10/2012 23:46:30.594 sandboxd[265]: ([264]) mdworker(264) deny file-write-owner /Users/macbook/Library/Containers/com.apple.Notes/Data/Library/Notes/NotesV1.st oredata-shm (import fstype:hfs fsflag:480D000 flags:240000005F diag:0 uti:com.apple.notes.externalrecord plugin:/Library/Spotlight/Notes.mdimporter - find suspect file using: sudo mdutil -t 423878)
    23/10/2012 23:46:31.213 Dock[130]: CGSReleaseWindowList: called with 5 invalid window(s)
    23/10/2012 23:46:46.029 WindowServer[72]: CGXSetWindowListAlpha: Invalid window 0
    23/10/2012 23:46:47.031 Dock[130]: CGSReleaseWindowList: called with 5 invalid window(s)
    23/10/2012 23:46:50.000 kernel[0]: wlEvent: en1 en1 Link DOWN virtIf = 0
    23/10/2012 23:46:50.000 kernel[0]: AirPort: Link Down on en1. Reason 8 (Disassociated because station leaving).
    23/10/2012 23:46:50.000 kernel[0]: en1::IO80211Interface::postMessage bssid changed
    23/10/2012 23:46:50.869 configd[18]: network changed: v4(en1-:192.168.1.7) DNS- Proxy- SMB
    23/10/2012 23:46:50.878 mDNSResponder[49]: DeregisterInterface: Frequent transitions for interface en1 (10.0.2.11)
    23/10/2012 23:46:52.307 eapolclient[252]: en1 STOP
    23/10/2012 23:46:52.631 eapolclient[270]: en1 START
    23/10/2012 23:46:52.000 kernel[0]: MacAuthEvent en1   Auth result for: 00:1a:92:b7:b9:3f  MAC AUTH succeeded
    23/10/2012 23:46:52.000 kernel[0]: wlEvent: en1 en1 Link UP virtIf = 0
    23/10/2012 23:46:52.000 kernel[0]: AirPort: Link Up on en1
    23/10/2012 23:46:52.000 kernel[0]: en1: BSSID changed to 00:1a:92:b7:b9:3f
    23/10/2012 23:46:52.000 kernel[0]: en1::IO80211Interface::postMessage bssid changed
    23/10/2012 23:46:52.665 configd[18]: network changed: v4(en1+:192.168.1.7) DNS+ Proxy+ SMB
    23/10/2012 23:46:52.676 UserEventAgent[11]: Captive: en1: Not probing 'DAVE' (protected network)
    23/10/2012 23:46:52.679 configd[18]: network changed: v4(en1!:192.168.1.7) DNS Proxy SMB
    23/10/2012 23:47:00.584 WindowServer[72]: CGXSetWindowListAlpha: Invalid window 0
    23/10/2012 23:47:01.586 Dock[130]: CGSReleaseWindowList: called with 5 invalid window(s)
    23/10/2012 23:47:01.972 WindowServer[72]: CGXSetWindowListAlpha: Invalid window 0
    23/10/2012 23:47:02.974 Dock[130]: CGSReleaseWindowList: called with 5 invalid window(s)
    Thanks,
    Mak.

    You may have already tried some of these suggestions -
    OS X Mountain Lion: Solve problems with connecting to the Internet
    OS X Mountain Lion: Solve problems
    OS X Mountain Lion: If you can’t choose a Wi-Fi network
    OS X Mountain Lion: Join a Wi-Fi network that is protected with Wi-Fi Protected Access
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    Power cycling the router.  Read the router's user manual or contact their tech support for instructions.
    System Preferences/Internet & Network/Network
    Unlock the padlock
    Locations:  Automatic
    Highlight Airport
    Click the Assist Me button
    In the popup window click the Diagnostic button.
    System Preferences/Network- Unlock padlock.  Highlight Airport.  Network Name-select your name.  Click on the Advanced button.  Airport/Preferred Networks-delete all that is not your network.
    Place a check mark next to "Remember networks this computer has joined."  Click the OK button and lock the padlock.  Restart your computer.
    http://support.apple.com/kb/TS1920 Mac OS: How to release and renew a DHCP lease
    No internet connection (wireless)
    Check to see if an extra entry is present in the DNS Tab for your wireless connection (System Preferences/Network/Airport/Advanced/DNS).
    Delete all extra entries that you find.
    Place a check mark next to "Remember networks this computer has joined."
    Other resources to check into:
    Troubleshooting Wi-Fi issues in OS X Lion and Mac OS X v10.6
    Configuring 802.1X in Mac OS X Lion and Later
    Non-responsive DNS server or invalid DNS configuration can cause long delay before webpages load Netspot
    How to diagnose and resolve Wi-Fi slow-downs
    Pv6 troubleshooting
    What Affects Wireless Internet?
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    All of these things happen within two feet of the basestation, as well as more than 20 feet away. Both other Macs continue working just fine even while the MBP is having problems.
    This is not an issue with the basestations or my configuration. It must be a problem with the drivers for the Airport card in the MBP.

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    Oct 24 07:51:57 localhost kernel[0]: HFS: Removed 1 orphaned unlinked files
    Oct 24 07:51:57 localhost kernel[0]: USBF: 27.725 AppleUSBEHCI[0x2d6f000]::Found a transaction which hasn't moved in 5 seconds on bus 253, timing out!
    Oct 24 07:51:57 localhost kernel[0]: Jettisoning kernel linker.
    Oct 24 07:51:57 localhost kernel[0]: Resetting IOCatalogue.
    Oct 24 07:51:57 localhost kernel[0]: Matching service count = 0
    Oct 24 07:51:57 localhost kernel[0]: Matching service count = 0
    Oct 24 07:51:57 localhost kernel[0]: Matching service count = 0
    Oct 24 07:51:57 localhost kernel[0]: Matching service count = 0
    Oct 24 07:51:57 localhost kernel[0]: Matching service count = 0
    Oct 24 07:51:57 localhost kernel[0]: Matching service count = 0
    Oct 24 07:51:57 localhost kernel[0]: Previous Shutdown Cause: 3
    Oct 24 07:51:57 localhost kernel[0]: mac 10.3 phy 6.1 radio 10.2
    Oct 24 07:51:57 localhost kernel[0]: IPv6 packet filtering initialized, default to accept, logging disabled
    Oct 24 07:51:57 localhost mDNSResponder-108.2 (Aug 25 2006 14: 50:48)[33]: starting
    Oct 24 07:51:57 localhost memberd[40]: memberd starting up
    Oct 24 07:51:57 localhost lookupd[44]: lookupd (version 369.6) starting - Tue Oct 24 07:51:57 2006
    Oct 24 07:51:57 localhost DirectoryService[45]: Launched version 2.1 (v353.2)
    Oct 24 07:51:59 localhost configd[37]: com.apple.SystemConfiguration.DynamicPowerStep load failed
    Oct 24 07:51:59 localhost kernel[0]: yukonosx: Ethernet address 00:16:cb:8a:7a:43
    Oct 24 07:51:59 localhost diskarbitrationd[39]: disk0s2 hfs BABDE111-6071-3972-9C86-77812E4EB69A Macintosh HD /
    Oct 24 07:51:59 localhost kernel[0]: AirPort_Athr5424: Ethernet address 00:14:51:ed:9a:ae
    Oct 24 07:52:01 Alpha configd[37]: setting hostname to "Alpha.local"
    Oct 24 07:52:02 Alpha lookupd[62]: lookupd (version 369.6) starting - Tue Oct 24 07:52:02 2006
    Oct 24 07:52:02 Alpha /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow: Login Window Application Started
    Oct 24 07:52:03 Alpha kernel[0]: AppleYukon - en0 link active, 100-Mbit, full duplex, symmetric flow control enabled
    Oct 24 07:52:03 Alpha loginwindow[64]: Login Window Started Security Agent
    Oct 24 07:52:05 Alpha configd[37]: executing /System/Library/SystemConfiguration/Kicker.bundle/Contents/Resources/enable-net work
    Oct 24 07:52:05 Alpha configd[37]: posting notification com.apple.system.config.network_change
    Oct 24 07:52:05 Alpha lookupd[74]: lookupd (version 369.6) starting - Tue Oct 24 07:52:05 2006
    Oct 24 07:52:07 Alpha mDNSResponder: Adding browse domain local.
    aped[56]: mcxd[67] is running as the super-user. It is not possible for APE to affect this process in any manner whatsoever.
    Oct 24 07:52:16 Alpha configd[37]: target=enable-network: disabled
    Oct 24 07:52:47 Alpha kernel[0]: IOBluetoothHCIController::start Idle Timer Stopped
    Oct 24 07:52:48 Alpha kernel[0]: Registering For 802.11 Events
    Oct 24 07:52:48 Alpha kernel[0]: [HCIController][setupHardware] AFH Is Supported
    Oct 24 07:53:04 Alpha /Library/Application Support/LaCie/LaCie Backup/laciebackupd.app/Contents/MacOS/laciebackupd: laciebackupd could not load preferences for hotkeycode. Default : "s"
    Oct 24 07:53:04 Alpha /Library/Application Support/LaCie/LaCie Backup/laciebackupd.app/Contents/MacOS/laciebackupd: laciebackupd could not load preferences for hotkeymodifier. Default : "controlKey"

    Checked to see how much space is available ??
    Click your Apple menu  top left in your screen. From the drop down menu click About This Mac > More Info > Storage
    Make sure there's at least 15% free disk space. Less can slow your Mac down.
    Check the startup disk lately?
    Launch Disk Utility located in HD > Applications > Utillities
    Select the startup disk on the left then select the First Aid tab.
    Click:  Verify Disk  (not Verify Disk Permissions)
    If DU reports errors, restart your Mac while holding down the Command + R keys. From there you should be able to access the built in utilities in OS X Recovery to repair the startup disk.

  • I need help diagnosing why my Macbook pro is crashing my internet?

    Hi, I need help diagnosing a problem with my macbook pro early 2011.  For the past two weeks all of a sudden my internet was crashing and really slow. Finally I was getting so fed up I called my internet provider and we ruled out that it isnt the cable modem or router.  When I turned my macbook off everything was working fine and all my tablets and apple TV was streaming fine with the speeds I pay for.  I've already went to the genius bar and they did a clean install of maverick.  After the clean install the internet worked for one day and the next day when I got home at night it stopped working. Went to the genius bar once more and took my router and the problem was encountering the same at the store we reseted the router and everything worked fine again.  When I got home I reseted the router setup up with new ssisd and same problem internet crashing. Finally I decided to make another account and the internet was working fine again. Before going to my second trip to the genius bar I made a second account which was working good with good internet speeds, but I still decided to go in cause I don't want to have to have multiple accounts since I'm the only user.  Right now the only way the internet isn't crashing is using another account rather than the administer account. Please help cause I've already went to the apple store twice and feel like I'm at the end of the road and never going to fix the problem

    When you next have the problem, note the exact time: hour, minute, second.
    If you have more than one user account, these instructions must be carried out as an administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Scroll back in the log to the time you noted above. Select any messages timestamped from then until the end of the episode, or until they start to repeat, whichever comes first. Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Hi,  I was wondering if someone can help me. I have a MacBook Pro, it has came up saying I need to free up space on the disk as it full every time it starts up, so I log in and no icons or applications show up on the screen just my background wallpaper, t

    Hi,
    I was wondering if someone can help me. I have a MacBook Pro, it has came up saying I need to free up space on the disk as it full every time it starts up, so I log in and no icons or applications show up on the screen just my background wallpaper, the only thing I can do is the force quit keyboard shortcut but there is nothing to quit, I have tried to start up in safe mode but again there is no icons in the desktop,
    I have my disks that came with my laptop I have went into disk utility to repair disk and I still seem to have the same problem .. No icons or apps or anything lol just the cursor I can only shut down the laptop via power but and the press shut down.
    Please help I am going out my mind with this thing :(
    Thanks x jade

    This can be used to boot the machine and delelte enough files to get it to boot normally.
    .Create a data recovery/undelete external boot drive
    Read about storage drive so you can store your extra stuff.
    Most commonly used backup methods
    Also here to see how a full boot drive slows the machine down
    Why is my computer slow?

  • Can someone pls help me with java on my macbook pro because after i download the mountain lion java has died and i need java to see streaming quotes from stock market

    can someone pls help me with java on my macbook pro because after i download the mountain lion java has died and i need java to see streaming quotes from stock market

    Java is no longer included in Mac OS X by default. If you want Java, you will have to install it.
    However, note that you should think twice before installing Java for such a trivial need as looking at stock market quotes. There are other ways to get that information that don't involve Java, and using Java in your web browser is a HUGE security risk right now. Java has been vulnerable to attack almost constantly for the last year, and has become a very popular, frequently used method for getting malware installed via "drive-by downloads." You really, truly don't want to be using it. See:
    Java is vulnerable… Again?!
    http://java-0day.com

  • I am receiving excel files, which I need to convert with my macbook pro...I did this with export, but the file I got didnt show graphs as it should...can you help...do I need to buy excel for Apple computer, or is there any easier way of dealing with it..

    I am receiving excel files, which I need to convert with my macbook pro...I did this with export, but the file I got didnt show graphs as it should...can you help...do I need to buy excel for Apple computer, or is there any easier way of dealing with it..does App  "Numbers" help here?

    Numbers should be able to read Excel files without any problems.    If Numbers does not read the graphics properly then you can try Excel Online. https://office.live.com/start/Excel.aspx

  • Why is macbook pro running very slow?

    Hi! Could someone tell me why my macbook pro is so slow recently? During exams its really distrubing to having forced pauses.
    Thanks for your support! I ve just done the EtreCheck:
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 11:6:7
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 249,2 GB (79,18 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
    Launch Agents:
              [loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
              [loaded] com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
              AdobeResourceSynchronizer
    Internet Plug-ins:
              JavaAppletPlugin: Version: 14.9.0 - SDK 10.7 Outdated! Update
              FlashPlayer-10.6: Version: 11.8.800.168 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              AdobePDFViewerNPAPI: Version: 11.0.04 - SDK 10.6 3rd-Party support link
              AdobePDFViewer: Version: 11.0.04 - SDK 10.6 3rd-Party support link
              CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
              Flash Player: Version: 11.8.800.168 - SDK 10.6 Outdated! Update
              QuickTime Plugin: Version: 7.7.3
              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
              Silverlight: Version: 5.0.61118.0 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              CameraWindow:          Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
                        /Applications/Canon Utilities/CameraWindow/CameraWindow.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    Time Machine:
              Skip System Files: NO
              Auto backup: YES
              Time Machine not configured!
    Top Processes by CPU:
                   6%          WindowServer
                   4%          mds
                   2%          EtreCheck
                   1%          Google Chrome
                   1%          hidd
    Top Processes by Memory:
              147 MB          Google Chrome
              123 MB          softwareupdated
              119 MB          com.apple.IconServicesAgent
              111 MB          mds_stores
              94 MB          Spotify
    Virtual Memory Information:
              144 MB          Free RAM
              1.69 GB          Active RAM
              1.44 GB          Inactive RAM
              487 MB          Wired RAM
              1.42 GB          Page-ins
              276 KB          Page-outs

    @dominic: I did the safe mode start and after the desktop appeard I did nothing and just shut down and start normally again. Is it that?  I was thinking that some window should have popped out of nowwhere and give me some diagnose... and tell me what to do... ?
    Then after a normal start I did the disk utility thing, I could only verify and not repair since it seems to be ok? :
    Then I tried the SMC reset according to the link you sent me, not sure if I did it right cause step 4 and 5 under
    Portable computers that have a battery you should not remove on your own
    were somehow the same, after I released everything I didnt have to press power button separately (step5), the mac started already (after step4)
    @Lex: I'm really wondering about those two old applications
    1) I didn't find anything useful about camerawindow or canon tools, except that it helps connecting my canon powershot G15 camera with a smartphone... don't even says if it works with my camera model nor if it works with mavericks...
    2) ...Silverlight/OutOfBrowser/SLLauncher.app: Is it needed for what? After looking up it just said useful for webbrowsers, maybe better video quality etc. isn't that something good? if I delete it from my library will there e noteable differences when I use the internet?
    besides that i deleted and update like u suggested and did a check again:
    Hardware Information:
              MacBook Pro (13-inch, Mid 2010)
              MacBook Pro - model: MacBookPro7,1
              1 2.4 GHz Intel Core 2 Duo CPU: 2 cores
              4 GB RAM
    Video Information:
              NVIDIA GeForce 320M - VRAM: 256 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 0 days 0:11:31
    Disk Information:
              Hitachi HTS545025B9SA02 disk0 : (250,06 GB)
                        EFI (disk0s1) <not mounted>: 209,7 MB
                        Macintosh HD (disk0s2) /: 249,2 GB (76,16 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              MATSHITADVD-R   UJ-898 
    USB Information:
              Apple Inc. Built-in iSight
              Apple Internal Memory Card Reader
              Apple Inc. BRCM2046 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
              Apple Inc. Apple Internal Keyboard / Trackpad
    FireWire Information:
    Thunderbolt Information:
    Kernel Extensions:
    Problem System Launch Daemons:
    Problem System Launch Agents:
    Launch Daemons:
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [loaded] com.adobe.fpsaud.plist 3rd-Party support link
              [loaded] com.cisco.anyconnect.vpnagentd.plist 3rd-Party support link
              [loaded] com.microsoft.office.licensing.helper.plist 3rd-Party support link
    Launch Agents:
              [loaded] com.cisco.anyconnect.gui.plist 3rd-Party support link
    User Launch Agents:
              [loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [loaded] com.google.keystone.agent.plist 3rd-Party support link
              [loaded] com.spotify.webhelper.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              Dropbox
    Internet Plug-ins:
              FlashPlayer-10.6: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              Flash Player: Version: 11.9.900.170 - SDK 10.6 3rd-Party support link
              CANONiMAGEGATEWAYDL: Version: 3.2.0.1 - SDK 10.6 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              SharePointBrowserPlugin: Version: 14.0.0 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    3rd Party Preference Panes:
              Flash Player  3rd-Party support link
    Bad Fonts:
              None
    Old Applications:
              CameraWindow:          Version: 7.10.0.2 - SDK 10.5 3rd-Party support link
                        /Applications/Canon Utilities/CameraWindow/CameraWindow.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: ON
              Auto backup: YES
              Volumes being backed up:
                        Macintosh HD: Disk size: 232.09 GB Disk used: 161.16 GB
              Destinations:
                        Time Machine Backups [Local] (Last used)
                        Total size: 931.19 GB
                        Total number of backups: 12
                        Oldest backup: 2013-12-17 21:37:11 +0000
                        Last backup: 2014-01-05 11:12:56 +0000
                        Size of backup disk: Excellent
                                  Backup size 931.19 GB > (Disk size 232.09 GB X 3)
              Time Machine details may not be accurate.
              All volumes being backed up may not be listed.
    Top Processes by CPU:
                  22%          WindowServer
                  13%          Google Chrome
                   3%          hidd
                   2%          mds_stores
                   1%          EtreCheck
    Top Processes by Memory:
              238 MB          Finder
              150 MB          mds_stores
              131 MB          Microsoft PowerPoint
              127 MB          Mail
              106 MB          Microsoft Word
    Virtual Memory Information:
              70 MB          Free RAM
              1.61 GB          Active RAM
              1.58 GB          Inactive RAM
              444 MB          Wired RAM
              508 MB          Page-ins
              996 KB          Page-outs
    @hands: thanks for note

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